Customer reviews of EASI-Spare

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 4 259 published reviews
5 3 498 82% 4 539 13% 3 120 3% 2 50 1% 1 52 1%

Summary of reviews

The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2022
14: Service is good overall
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/08/2022
17: Order from August 31 not delivered without an apology or any communication. Happy? But where are we? I pay and the merchant does not react. Before unpaid bills were a pain. Now undelivered items are a calamity in online commerce.
Translated reviews
Response from EASI-Spare
18: Hello Sir, Sorry for this problem. My colleagues sent you a registered letter because we had an issue with the assembly during the preparation of your order. We are expecting to receive the material next week. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2022
26: Shipping costs a bit high. Otherwise very good, and a wide choice.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
27: Correct site, easy navigation
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/08/2022
42: I had a lot of difficulties placing my order and ended up calling assistance twice. This site seems to have some issues. I chose a product based on the photo representing it, without reading the description. The photo shows all the elements of the range side by side, whereas they must be ordered separately. On another site, you can order the equivalent of the Technic-Achat photo, all elements, in smaller quantities, as part of a single order. I contacted Technic-Achat, where the welcome is friendly and courteous, but sorry, it was my first and last order.
Translated reviews
Response from EASI-Spare
43: Hello Sir, I acknowledge receipt of your message and I am sorry for your order. We will improve this point so that it is clearer on our site. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2022
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2022
Good purchase and good company, but very very bad transport
Translated reviews
Response from EASI-Spare
Hello, We have taken your comment into account. Sorry for this delivery problem, we will report it to Colissimo. Hoping that the product suits you. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Fast and careful shipping
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/07/2022
Order canceled on July 29, 2022, and we are still not refunded!!
Translated reviews
Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. With the summer holidays, we are trying our best to manage orders and refunds. Your refund will be processed within a few days. Thank you for your understanding. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Good service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2022
Good responsiveness, fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2022
Fast shipping, delivery delayed by Chronopost
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2022
I did not receive these products.
Translated reviews
Response from EASI-Spare
Hello, I acknowledge receipt of your comment. Did you not receive your order? Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
It met my expectations, very reasonable deadlines.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
Fast and compliant delivery, perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2022
Very good.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2022
Good.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Good products at reasonable prices... I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2022
Everything seems compliant, waiting for installation in the electrical cabinet!!;
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2022
As I mentioned to the company, ordering a 12.5µF capacitor and receiving at the end of the order seeing 'permanent capacitor 450V 12.5μF 8052654' and below: 'Capacitance capacitor: 12μF' is quite confusing. I had to ask for confirmation by email before agreeing to place the order. This point should be corrected so that customers have, as it is said everywhere now: 'a better experience' on the site. Aside from this downside, the site is quite well designed.
Translated reviews
Response from EASI-Spare
Hello Sir, I acknowledge reading your comment and thank you for it. Your comment is constructive, it will allow us to improve our website. Hoping that the product meets your satisfaction. Best regards, The Technic-Achat team.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2022
I received a package with less than half of the ordered content indicated on the delivery slip... I sent an email directly, already 24 hours and no response... I heard they were responsive and a colleague orders from them regularly, either I'm unlucky, or he is.
Translated reviews
Response from EASI-Spare
Hello Sir, Sorry for my late response and the delivery issue. I sent you an email this morning. When you need a quick response, do not hesitate to contact us by phone as sometimes email processing can take a bit longer. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/03/2022
Product in stock online even after the order but not in stock at your premises, I have to wait I have already paid but I am in trouble and my boss wants it to work, supplier problems are mine. SO NOW I AM WAITING FOR THE PARTS
Translated reviews
Response from EASI-Spare
Hello Sir, I am sorry, the product is not in stock at our premises and the delays are sometimes a bit longer hence the sending of an Order Acknowledgment in this case. I will send you an email later to communicate our best delay. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2022
Product meets my expectations, well packaged, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
Site quite good, technical service attentive. I was contacted quickly for technical questions (unfortunately not available from the product manufacturer ...)
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2022
Delivery times too long.
Translated reviews
Response from EASI-Spare
Hello Sir, I acknowledge good reading of your comment and thank you. I am sorry for the delay. We had sent you an Order Acknowledgment because I was temporarily out of stock on the product. We try to minimize delays as much as possible. Hoping the product suits you. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2022
Shipping costs too high for small orders
Translated reviews
Response from EASI-Spare
Hello Sir, I acknowledge good reading of your remark. We will look into making prices more competitive for small shipments. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2022
Quantity problem, quickly resolved. Reactive team. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2022
Transformer mounted powered loses power on the garage door motorization
Translated reviews
Response from EASI-Spare
Hello Sir, I acknowledge good reading of your comment. I invite you to contact our after-sales service by email or by phone so that they can assist you with your application. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
GOOD SITE
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2022
navigation on the site is correct, nothing to say about the service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2022
received quickly and as expected
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2021
Products received quickly but error on the door handle
Translated reviews
Response from EASI-Spare
Hello, I have just read your comment. Have you contacted customer service for an exchange? You can reach them at 05 57 99 01 72 or by email [email protected]. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2022
Everything is fine except for the excessive shipping costs.
Translated reviews
Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. Shipping costs are difficult to reduce on our side. We are transparent about the costs and try to offer products at a fair price. Hoping that the product meets your satisfaction. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Overall good...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2022
order placed on 29/01/2022 (with stock on the internet) received on 17/02/2022 phew look for the error!!!!
Translated reviews
Response from EASI-Spare
Hello Sir, I apologize for the delay. We had a stock error on the power supply, and I only sent you the acknowledgment of receipt on 08.02 stating that I was supposed to receive it on 14.02. Sorry for the error and the delivery time. Best regards, The Technic-Achat Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Hello, I am satisfied with my delivery, but I only give a rating of 4/5 because I found the shipping price high for 2 small parts that could have fit in an envelope and been sent by postal mail rather than by carrier. Thank you for considering this remark
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
Wanting too much, you gain nothing
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2022
Fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2022
Delivery time respected, packaging ok. Product complies with the description.
Translated reviews
We use cookies for audience measurement and improving user experience.