The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Easy to find your site and the references of the parts searched, correct quality/price ratio, for the delivery cost, the package could have easily been delivered by the postman!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2021
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2021
Fast shipping, product compliant and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2021
Very satisfied with the equipment. The negative point was the delivery person who refused to take care of bars longer than 3m while they are 3m. Fortunately, all the Technic Achat and Geodis teams did a great job to ensure we were delivered just in time. Kudos for your professionalism.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
Correct services.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/06/2021
Hello, Order placed urgently as a private individual because I did not have time to go through accounting to get the SIRET... When I place the order, the initially proposed fast deadlines (1 PM - 6 PM) are no longer available without explanation (due to distance, because I am ordering as a private individual?). 48-hour deadline announced absolutely not respected. Order placed on Friday 4/06 at 5:49 PM. Received on Thursday 10/06 at 10 AM (and I had to go pick it up at Chrono post under the threat of taking 24 more hours because the company's name was not on the package). Products conform to expectations, but the service does not keep its commitments, so no, I do not recommend.
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. I see that you ordered via colissimo and not chronopost (maybe you are mistaken about the website for this shipment). Regarding the profile bars, your order was indeed received at the workshop on Monday 07.06 for departure on 08.06 and then delivery within 48 hours with colissimo. We try to do our best because it is not in our interest not to deliver our customers quickly. Hoping that the material meets your satisfaction. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2021
Very poorly presented website: when ordering the switch, you have to go into the drop-down menu (not very understandable) to understand that the handle must be ordered separately. So when receiving the switch without a handle, you have to make a second order. Useless...
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment, and I am sorry that you had to order twice on our site. It is indicated on the switch internet page that the handle is not provided, as needs vary according to customers. https://www.technic-achat.com/commutateur-rotatif-a-came-c2x33599857 Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2021
Very serious site, wide choice, quality of services. However, shipping costs remain high for my small order and they are indicated excluding taxes until validation: never seen before. Otherwise, good continuation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
TOO BAD THE SHIPPING COSTS ARE SO HIGH FOR PROFESSIONALS. OTHERWISE, NOTHING TO SAY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2021
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/05/2021
The delivery did not match the order. Motor 2800rpm instead of 1500 with mounting bracket and legs while I had ordered with legs. The product was returned and I am now waiting for the new delivery of a conforming product.
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Response from EASI-Spare
Hello, We acknowledge receipt of your comment. We are sorry for the error in the shipment. The motor is indeed in stock, and as soon as we receive it, we will send it to you. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/05/2021
I ordered for delivery within 48 hours naturally with a supplement but received an email saying the material is unavailable... absurd to indicate on the site that the product is available. A way to deceive the customer....
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. I assure you that it is not at all in our interest not to deliver our customers. We do daily updates, and when after an order we realize that there is a stock error, we inform our customers by AR of the order so that they are aware of the situation and can make arrangements elsewhere if this does not suit them. In your case, would you like a refund of your order? a cancellation of the express shipping fees? I am sorry that you feel wronged, this is not intentional. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2021
Everything arrived well Only problem... the transport I wanted to pick up my packages myself.... more than 45 minutes to find my shipment Could do better, right?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2021
Very satisfied with my order and the delivery time. The only negative point is the amount attributed to shipping costs!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2021
nothing to report;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
very fast delivery, small issue with size. I had the impression when I ordered that the dimensions were indicated, maybe I dreamed. It will be fine anyway.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2021
Good. But an installation manual would not have been superfluous.
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Response from EASI-Spare
Hello, The wiring diagram is available on our website: https://document.technique-achat.com/IMO/Commutateur/PE20A_XX/docPE20commutateur.pdf We do not have any additional manual to provide. If you need assistance during wiring, you can contact customer service at 0890 710 730 (25ct/min) or by email: [email protected] Best regards. The Technic Achat team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2021
It's very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2021
Satisfied I recommend.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/04/2021
Hello, I was surprised by the shipping costs, delivery in 48h not respected, a big downside on shipping, (other carriers exist dpb, immany, vingeanne transport,...) the more items you add the more you pay, it should have been the opposite in my opinion, so I bought other items from the competition to limit costs... For the rest, 5% discount is not bad for a first order, THANK YOU, too bad for the small customers who will always remain at 5%, but who would have ordered more over time... Product description to review, missing dimension plans, space in the cabinet, type of fixing, din or rail... First order and probably the last... Still no invoice issued while the order is on its way... To be continued... Good continuation... P.S.: let's see now if the quality is up to par...
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. Regarding the invoice, you do not have it yet because the material has not been shipped, a confirmation was sent to you on 09.04 at 1:55 PM informing you of the delivery times. As for shipping costs, we are transparent about them, it is a policy on our part and we try to offer fair prices regarding the products we sell. Regarding discounts, it is 5% on all your orders, it goes to 7% when you have reached €1000 in cumulative purchases. Hoping that the products will satisfy you upon receipt. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
fast and compliant
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/03/2021
confusing and very difficult to interpret
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Response from EASI-Spare
Hello Sir, We have taken note of your comment. We will look with the marketing department to improve this page. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2021
Delivery too complicated
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2021
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2021
Product as described, inexpensive and arrived quickly
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/02/2021
Hello, I am sorry that we did not get back to you sooner. Indeed, we sent you a more powerful model but it only has the functionality of automatic switching between the main source and the secondary source. We removed the manual mode and we have not yet updated our product sheet on the website. We will do it quickly to match reality as much as possible. We apologize for the inconvenience. Best regards. The Technic-Achat Team.
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Response from EASI-Spare
Everything is ok, well done, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
Fast delivery! My motor works perfectly :-)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Great service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Very good; good reception; fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Satisfactory service. One regret: the dimensions of the motor are not indicated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
nothing to report within the deadline
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2021
Good evening, very fast, dissatisfied because another part must be defective, best regards
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Response from EASI-Spare
Hello, We acknowledge receipt of your comment. Is the product defective? Have you contacted our after-sales service? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
perfect the capacitor
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2021
Good overall
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2021
No worries.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2021
Very fast order and delivery (3 days) but high shipping cost.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
Fast and secure shipping.
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