The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
I ordered and paid for 45 rail terminals, I only received 43. It's not about the price, but I was short 1 because I actually needed 44.
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. Sorry for this error. Please feel free to contact our customer service so they can correct the shipment of the missing terminals. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2019
Easy contact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2019
SERVICE AND SHIPPING SPEED BUT THE PRODUCT IS 30% MORE EXPENSIVE THAN OTHER DISTRIBUTORS WITH A 10-DAY DELAY.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/09/2019
Attention, the length of the 1-meter rail is not correctly sized with an approximate cut and just against a fixing hole. For precision guidance, we expect better.
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Response from EASI-Spare
Hello Sir, We have taken note of your comment and thank you for it. We will improve the cutting work on this product. Hoping it meets your application. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2019
Well-made site But it's a shame when you ask for information regarding certain products, French user manual Silence
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. Regarding the documentation, I presume it is about the remote control. Did someone give you the information or did you not receive any feedback on the documentation in French at all? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2019
Impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2019
The capacitor I wanted to replace had 2 white wires, the one I received has a blue wire and a red one, is it serious if I possibly install it upside down?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2019
No manual included, a few words in a Slavic language.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2019
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2019
NO SPECIFIC COMMENT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2019
impeccable, quick response
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/08/2019
component not suitable (size) on the phone, she was sure of herself
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Response from EASI-Spare
Hello, I am sorry that the capacitor is not the right size. The dimensions of the capacitors are indicated on our website on the capacitors page. Best regards, The Technic Achat team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2019
high price and especially excessive shipping costs, personally I would not recommend this site!
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Response from EASI-Spare
Hello Sir, We take your comment into account. Our prices on shipping costs reflect the costs charged to us by the carriers. Moreover, we always choose a delivery against signature (more expensive but more secure). Please note that deliveries to relay points are less expensive than home delivery for colissimo. Best regards, The Technic Achat team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2019
THE 2 CAPACITORS SHOULD BE DELIVERED WITH TWO MOUNTING CLIPS OF 5 CM DIAMETER
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Order placement without problem. Delivery time longer than announced
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
nothing to report see you soon
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/07/2019
Hello I still have not received my package
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. According to the tracking, colissimo tried to deliver to you yesterday and today without success. If you have delivery issues, please do not hesitate to contact us again. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2019
Good, good advice from the young lady on the phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/07/2019
packaging of aluminum profiles: good / packaging of groove covers in 2 m to be reviewed. The cardboard being folded, the groove covers are also bent and thus a stretching of the plastic that cannot be straightened
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Response from EASI-Spare
Hello Sir, We have taken note of your comment. If you need our services to send you new products due to the poor packaging of these groove covers, do not hesitate to contact them. Hoping that the rest of the material meets your satisfaction. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2019
easy searches on the site even if it sometimes lacks clarity. Fast and reliable delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2019
nothing to complain about very compliant site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2019
Good advice, product shipped quickly but quite expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2019
In line with my expectations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/07/2019
I did not receive the right parts. The shipping costs are way too high. I would not recommend your site to anyone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2019
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2019
Nothing to report.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/06/2019
a total fiasco! My first variator purchased 7 years ago for woodworking machines works perfectly and the installation went smoothly. But today, my second variator to be mounted on a hydraulic lift has been a huge hassle after receiving very poor assembly instructions, especially do not rely on the technical salespeople, only ask for advice from the technical service by providing an electrical diagram if possible, they alone master the subject. You need to be patient, a word to the wise, goodbye!
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Response from EASI-Spare
Hello Sir, We have taken note of your comment above. After analyzing your case, we have reported these issues: your first email sent to the technical salesperson indicates that you have a lift with photos of it. The vast majority of lifts are mechanical column lifts. Your lift is a hydraulic lift. The advice you received corresponds to the most classic lifts because the photos did not indicate the presence of hydraulics. We advise all our customers to send us and communicate as much information as possible about their lift (electrical plan, photos, type of lift,...). Our after-sales service is available from 8:30 AM to 12:30 PM and from 1:30 PM to 5:00 PM to help you over the phone and respond more quickly to your needs (0890 710 730 = 0.25cts/min). Emails are processed daily. Thank you for your understanding. Best regards. The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2019
Good catalog and well-designed site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/06/2019
For the products everything is perfect except the delivery which was too long more than 10 days!! You should not be in a hurry. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2019
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2019
very good and reactive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2019
good but missing references for my repairs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2019
Order delivered quickly, the box could have been taped a bit more securely.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
A person coming from the professional world finds what they are looking for. That's the main thing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
When I placed my order, I ordered 4 x 2100 mm of profile. All post-order documents indicate 4 x 2000 mm, I received 4 x 1995 mm. Moreover, the delivery person 'CALBERSON' could not find my street for 2 days in a row, I had to go out.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/06/2019
Hello Mr., We have taken note of your comment. Regarding the transport, we have forwarded the information to the carrier to improve their deliveries. Regarding the profile, as indicated in your comment on the product page of this item, there is a tolerance of +/- 5 mm indicated when purchasing the product. However, we will duplicate this information on the article page. Best regards, The Technic-Achat Team.
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Response from EASI-Spare
Good technical information; fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Very nice product, but shipping took too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2019
No issues, fast delivery
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