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P
Rating: 5 out of 5
40: Availability of products, fast shipping, rigorous packaging, fast and compliant invoicing.
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Customer reviews of EASI-Spare
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 4 259 published reviews
Summary of reviews
The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Reviews 1, 2, 3 and 5 stars
Reset filtersD
Rating: 5 out of 5
41: Everything went as planned.
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G
Rating: 5 out of 5
42: Transaction without problems and equipment at a fair price.
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H
Rating: 3 out of 5
43: Confusion about the product, I confused the caps with the brackets. My order needs to be completed.
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Response from EASI-Spare
44: Hello Sir, We have taken note of your comment. Are the information clear for you on the site? Best regards, The Technic Achat Team.
E
Rating: 5 out of 5
45: Once you know about the existence of the site, everything is easy! The contacts are available, pleasant, and competent in case of questions. Once you have gone through all the tabs related to each reference, you have visualized all the technical details and diagrams of the items that interest you, you can order with confidence. Creating an account is quick, as is sending the order. Upon receipt, everything is compliant! Bravo for this service useful for our TPE that can only rely on its internal skills for the maintenance of its equipment. Therefore, I recommend this site! Emmanuel, manager of a microbrewery.
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D
Rating: 5 out of 5
46: Kindness of Julie from the logistics service. TOP service - DEADLINES respected.
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G
Rating: 5 out of 5
47: Perfect.
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D
Rating: 5 out of 5
48: Very good, impeccable service, very good customer service advice regarding product choice, careful and attentive. I recommend!
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D
Rating: 5 out of 5
49: Nothing to add.
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M
Rating: 5 out of 5
Perfect nothing to report
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N
Rating: 5 out of 5
Easy to navigate website, simple ordering and fast delivery
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C
Rating: 5 out of 5
Technician C. knows her field and her equipment well: pure happiness!
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M
Rating: 3 out of 5
Too bad some product technical files remain in English
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Response from EASI-Spare
Hello Sir, We publish the technical documentation from suppliers which may be in English depending on the suppliers. If needed, our sales service is available to assist you in choosing the product either by email or by phone, and if a problem arises during commissioning, our after-sales service is available to configure it with you at 0890 710 730 (25cts/min). Best regards, Capucine for the Technic Achat team
D
Rating: 5 out of 5
True to themselves, quick and efficient with a good selection, availability, and very reasonable prices. Top team.
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E
Rating: 2 out of 5
I placed an order, apparently one of the items was missing, even though it was shown in stock, after a week I had to call because nothing happened, my order hadn't shipped because that item was missing........MEDIOCRE.......
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Response from EASI-Spare
Hello Sir, We acknowledged receipt of your order from August 15, on the 16th in the early afternoon by email to your customer account email. In our acknowledgments, we offer a partial shipment upon request, without a response from you this is not done automatically for orders that are not express. For your information, your order is departing today and tracking will be available in your customer area. I hope I have answered your request. Best regards, Capucine for the Technic Achat team.
C
Rating: 1 out of 5
Problem with the damaged motor cover, no response from customer service
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Response from EASI-Spare
Hello Sir, I just saw your message in the email box. We will get back to you today by email and we apologize for the processing delay during the weekend of August 15 when our staff is reduced. Best regards, Capucine for the Technic Achat team.
F
Rating: 5 out of 5
Very good, nothing to say.
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J
Rating: 5 out of 5
Nothing special
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P
Rating: 5 out of 5
Nothing more except perfect
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S
Rating: 5 out of 5
GLS (to review delivery 0 points three days of waiting since delivery notice) and my client behind. Next time I will take colissimo. The material is very good except that I am missing the bag of the fixing kit and the key
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G
Rating: 5 out of 5
A team of professionals. After checking the availability of my order, uncertain delay due to the month of August, proposal of a nearly identical item but available. Order placed Thursday night, phone contact Friday morning to confirm my decision, shipped at 2 PM received very well packed this Monday. A tip, give a call before placing an order in August.
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O
Rating: 5 out of 5
Accessible products, attentive, efficient and friendly contacts
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M
Rating: 5 out of 5
Interesting material
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J
Rating: 5 out of 5
Service perfectly rendered, deadline respected, product conforming to the order.
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D
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Simple and precise for navigation, understandable technical sheets, for an occasional handyman
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F
Rating: 5 out of 5
Conforming to my order
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P
Rating: 5 out of 5
Product conforms to the requirements! Delivery without problems.
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D
Rating: 5 out of 5
No problem with very fast delivery
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C
Rating: 5 out of 5
Fast delivery, products conforming
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V
Rating: 5 out of 5
Everything was perfect. Nothing to report.
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J
Rating: 5 out of 5
Clear information about the product, additional information given by phone perfect, delivery on time.
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J
Rating: 5 out of 5
I could have found cheaper prices on Amazon but I have to see the quality I would have received. In any case, what is priceless is the quality of service and the quality of the technical service that managed to make the ordered device work remotely on their advice and who remains always available. A serious company and really very competent technicians, I will order again without hesitation.
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D
Rating: 5 out of 5
Fast and conforming to the description
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P
Rating: 5 out of 5
Remarkably short delivery times.
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C
Rating: 5 out of 5
Reactive and serious contact person.
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D
Rating: 5 out of 5
Serious and responsive company, reasonable prices.
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D
Rating: 1 out of 5
The gutter arrived broken after 3 days of problems with colissimo (wrong destination, complaint, appointment for home delivery made for 13.07 before 12 PM, after a wait Saturday morning blocking me in my installation, message from colissimo, asking me to go pick up the package from 3:30 PM at a relay point, in short, a lost day and material arrived broken, I keep the photo of the product upon unpacking.
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Response from EASI-Spare
Hello Sir, I have just taken note of your comment and I am sorry. Did you make a complaint to our after-sales service so they could take the necessary steps? Is the gutter broken in some places or is it really unusable? Indeed, I will make a complaint to the post office for the lack of seriousness of the delivery, the delays, and the delivery conditions. Best regards, The Technic-Achat Team.
L
Rating: 1 out of 5
Paying for delivery 18 hours at your place more expensive than the product and it arrives three days later, that is 72 hours
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Response from EASI-Spare
Hello Sir, I am sorry for the delivery delay. I see that the delivery address is not the same as the billing address. Was your name clearly marked on the mailbox at the delivery address so that chronopost could deliver to you? If your name is not clearly indicated, this may explain the delivery delay and the fact that the carrier has to look for the information. Best regards, The Technic-Achat Team
J
Rating: 5 out of 5
Fast thank you
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