The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
delivery time much too long, 15 days instead of 3 to 5 days on the site!!!
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Response from EASI-Spare
Hello Sir, We have taken your comment into account and thank you for it. We will refine the information on the site to avoid this kind of inconvenience. Best regards. The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2016
Shipping costs too high
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Response from EASI-Spare
Hello Sir, We have taken note of your comment and will improve this point regarding shipping costs. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/10/2016
Deadlines not in line with expectations and promises of the site. Order from the 3rd received on the 17th!!
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Response from EASI-Spare
Hello Sir, Thank you for your message. We will improve our stock management to reduce delivery time. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/10/2016
not enough info on the material, the spool I ordered does not fit; the 9mm hole corresponds to 8:1/2. I needed a passage of 9 1/2
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Response from EASI-Spare
Hello Sir, We have taken note of your comment. By looking more closely at the page on these spools, you would have found the information in the 'pdf file' document. However, modifications have been made to this product sheet. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/10/2016
Shipping costs far too expensive, use another solution for small shipments? EX: Bpost or another 2/ Delivery time with your method too long 6 days?
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Response from EASI-Spare
Hello Sir, We have taken note of your comment and thank you for it. Being based in France, for shipments to Belgium, we mainly use the postal network (delivery within 3 to 8 days). However, we will improve the shipments. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/08/2016
Deadline not respected and I was never informed, I had to call 3 or 4 times.
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and apologize for the late delivery. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/06/2016
At the time of ordering, delivery was stated as 3 days. In the end, received 3 months later, with the only response: 'it happens that the supplier is out of stock'. Payment was of course made at the time of ordering. Not serious, definitely not to be recommended.
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Response from EASI-Spare
Hello Sir, We have taken note of your comment and understand that the delay does not suit you. However, order acknowledgments are sent within 24 hours to our customers to inform them of delivery times when we experience shortages. We also try to offer alternatives or a refund when the delays are significant (which was done in your case). Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/08/2016
Hello, The only downside is regarding the transport, I find the transport costs not competitive compared to the delivery times..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2016
See the comment below
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2016
Site not very user-friendly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2016
too bad the manual for the variator is in English a French version would be welcome
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2016
item received quickly but 10 euros for shipping for an item at 20 euros, that's a lot.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/07/2016
After several orders, disappointed by this order, deadline not respected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/07/2016
I CALL AND THEY HANG UP, THIS IS THE LAST TIME I ORDER FROM THEM..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2016
Delivery too long, ordered Thursday evening. Delivery on Tuesday noon
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/04/2016
The company itself, nothing to say, but as long as they continue to work with the carrier Henri DUCROS, I will NOT order AGAIN!!!! 15 days delay with equipment waiting on the dock, a carrier who (supposedly) passes but leaves no notice of passage, then a delivery promised before noon: total 3:30 PM! my day ruined. NEVER DUCROS again, not serious.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/03/2016
Simple, effective
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2016
Not bad at all
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/04/2016
Fast delivery, I was able to be helped in less than 8 days (Guadeloupe) correct product and compliant with the description
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2016
Commercially, this company is terrible!! The product sent did not work. Refusal to exchange standard. Ok, very well, I bought elsewhere... and threw their product in the trash...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2016
Overall satisfied even if, regularly, small logistics problems disturb the smooth running of orders. Preparation times are also a bit long. But in any case, the customer service is quick and efficient.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/12/2015
- high shipping costs - little product renewal, especially in the IMO range: in terms of programmable controllers, we are still waiting at Technic Achat for a color HMI 640x480 or 600x800 that wouldn't cost a fortune - same for home automation applications (for now, nothing below 500 euros excluding tax in terms of GSM alarm management via programmable controller) The entry-level IMO controllers are very good for the price, but show their age (high cycle times), the IMO relays with 12 and 24V bases series HY are also very good, but the 64A panel disconnectors with fragile plastic axes lack rigidity and are a bit scary, like almost the entire range of IMO electrical components.. The ABS IP66 enclosures from IMO are interesting for their compactness and their steel backplate, but the large models break at the first shock, so: enclosures impossible to use in harsh environments, I had to revert to SPIELBERG enclosures in polycarbonate IP66.
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