The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
42 : Very good, good products, technician attentive and very competent, however the communication service lacks on temporary stock shortages after ordering! I am overall very satisfied. ED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2018
Product ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2018
complete order. shipping costs by post too expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
nothing to report;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2018
order received with a bit of delay, due to the carrier
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
Clear site - Complete product information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
Easy access to the site... Kindness and competence of the person answering the phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2018
Product as described, delivery on time and it works
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2018
Effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2018
Very good site, fast I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2018
General opinion and also for Technic-achat: 48-hour delivery which is of no interest when you are not available on the day(s) of receipt. Thanks to the little guy who works hard to pack them quickly but who in the end will be delivered and/or received at least 4 days later minimum. So much effort and energy spent. Otherwise, the package was in perfect condition and delivered on time (even if I picked it up much later).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2018
Lack of details on the sizes of the screws.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2018
Serious
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/07/2018
I received two PG11 bags and 0 PG21 bags.
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Response from EASI-Spare
Hello Sir, We have taken note of your comment and thank you for it. I invite you to contact customer service so they can take the necessary steps to exchange the product sent by mistake. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
The aluminum profiles fit very well, you get a sturdy frame in no time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2018
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2018
Very easy to use, very simple and well illustrated
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/06/2018
Deceptive.
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. Could you please specify what you mean by "deceptive"? Regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2018
Simple and clear
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/06/2018
Response time to information request emails ranging from a week to no response. Poor service. And impossible to contact by phone.
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. Concerned by this issue, I have just checked with the sales department. You sent a first request on Saturday 02.06. One of my colleagues replied to you after the weekend on 04.06. You also had a problem with your email and connection on our site on 11.06, my colleague replied to you less than an hour later. She also tried to reach you by phone on the same day. It is surprising that you say our services are unreachable, as we have 3 people at the reception. Could you please also check your SPAM folder to see if my colleague's emails are not there? Looking forward to your response, Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2018
Very good site, serious.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/06/2018
In previous years, Technic-Achat delivered Rexroth aluminum profiles in impeccable surface condition... Unfortunately, yesterday (June 18) I received a batch of Rexroth 30 x 30 profiles (9 bars of 2 meters) in which many bars were damaged. I specify that these marks of impact are multiple and old - evidently they have nothing to do with transport conditions (the packaging of this batch was impeccable) - From my point of view, this state of affairs is characteristic of an old stock of bars handled carelessly, and of which the last pieces are being sold to a
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Response from EASI-Spare
Hello Sir,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2018
Very good company I recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/06/2018
Hello, We acknowledge receipt of your comment and thank you. After checking the tracking of your order, the product was indeed shipped the day after your order, as same-day shipping was not possible since the carrier had already passed. The delivery time is therefore related to the transport. Did you contact the carrier by phone? Did they provide you with the tracking? Perhaps they were waiting for your return to plan their route? Looking forward to your information. Best regards. The Technic-Achat Team.
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Response from EASI-Spare
Shipping costs far too expensive
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/05/2018
Hello Sir, After reviewing your order, indeed there was a delay in restocking your cable, then a transport problem with GLS. Hoping that the equipment still meets your satisfaction. Best regards, The Technic-Achat Team.
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Response from EASI-Spare
everything is compliant. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2018
perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
Good, but I had to reorder the product, the first one was defective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Good site but the availability of products is too long for my taste
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/05/2018
Very poor management of shipping
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Response from EASI-Spare
Hello Sir, Madam, We have read your comment and thank you for it. Can you please specify in what condition you received the profile bars? Are they damaged? Do you have photos of the material? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
in accordance with my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2018
Why not 5 stars simply because an item available in two or three days was delivered to me a month later! The sales service is perfect, however, logistics needs to be reviewed, the product is very good and the quality-price ratio is very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2018
Easy and correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2018
2 : Clear, readable, well explained
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/04/2018
14 : The delivery date was postponed three times. No commercial gesture. The only solution offered is a refund of the order, which puts the customer in even more difficulty, especially when the order is urgent. Like many, payment for the order must be made immediately, but for timely delivery, well, that can wait.
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Response from EASI-Spare
15 : Hello Sir,
We have taken your comment into account and thank you for it.
Regarding the item that posed a problem, the 20x20 profile, we experienced delivery delays.
We kept you informed, as well as all customers affected by this issue, each time we were aware of the restocking delay.
Unfortunately, we could not offer additional discounts.
Hoping that the products still meet your satisfaction.
Best regards.
The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2018
19 : Clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2018
22 : Material conforms to my order but it would be wise to better secure the motor in its box (transport is tough).
On the motor terminal, a 4 mm washer is missing.
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