Customer reviews of EASI-Spare

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 4 259 published reviews
5 3 498 82% 4 539 13% 3 120 3% 2 50 1% 1 52 1%

Summary of reviews

The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/06/2023
Hello, putting the three wires of the same color is not very smart, if they were of different colors it would have been easier to spot them at the other end.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/05/2023
Hello, the delivered product is not the right one, I have to adapt, I am surprised by this reference mix-up since the order only concerned ONE product. Best regards. JF DONAT
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Response from EASI-Spare
Hello, if the product does not suit you, we can take it back if needed. Is there an issue with the technical description on our website? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2023
Deadline respected
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/05/2023
If the box had been placed the right way, the motor would have arrived in good condition. But now, the cover of the capacitors and the motor terminal is broken.
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Response from EASI-Spare
Hello, we have received your email, and we are forwarding the information to the logistics department. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2023
Simple and fast site, delivered as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2023
You can find cheaper at Mano Mano...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2023
Clear site, the only downside is that I couldn't find the delivery time before paying for the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2023
Product compliant, however the package was jostled during transport, pallet explored... But no breakage
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2023
Fast and good product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2023
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2023
Fast delivery even in the DOM. I did not expect that.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2023
Good, but more details on the products would be appreciated (e.g., link to the manufacturer's data sheets).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2023
Easy search
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2023
Regular customer I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2022
Only 4 stars because the packaging was not protective enough and the bar was a bit damaged at the end. Otherwise, a loyal customer since 2008.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
Reactivity and transparency regarding stock status and availability notice.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2022
Called to ask for information about the diameter of the shaft and the flange; we were reassured by saying that they both have the measurement we want but when we receive the motor there is nothing good
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Response from EASI-Spare
Hello Sir, I have just read your email. Did you find this information on our website, in which case I would need to check with my IT department to update this information. Do you need to return the equipment to us? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/12/2022
My order was not complete, one item missing... Too bad because the site is quite well done and the delivery is quite fast.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/12/2022
I did not receive the correct part. I am waiting for a response from Technic-achat...
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Response from EASI-Spare
Hello Sir, As written in the previous message, I have sent you the correct part today with the return slip. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
Excellent
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/10/2022
Delivery problem. I'm still waiting for it. Maybe tomorrow.
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. As discussed privately, I have taken the necessary steps with Geodis for the delivery. Sorry for the delay. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2022
Navigating the site is not as straightforward as that. For the products, it's top! And it's very professional. The timing is great!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2022
Choice, price, quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
3: Perfect except for the price, but everything has a cost.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/09/2022
5: In my case, the product range changed but the description on the site did not. I received a mix of old/new range and of course the new range is incompatible with my auxiliary contacts, should I throw them away? Additionally, 15 days wait to receive my order, a bit long.
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Response from EASI-Spare
6: Hello, If we can help you provide compatible auxiliary contacts with the products you received. Sorry for the 15-day delay. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2022
12: Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2022
14: Service is good overall
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/08/2022
17: Order from August 31 not delivered without an apology or any communication. Happy? But where are we? I pay and the merchant does not react. Before unpaid bills were a pain. Now undelivered items are a calamity in online commerce.
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Response from EASI-Spare
18: Hello Sir, Sorry for this problem. My colleagues sent you a registered letter because we had an issue with the assembly during the preparation of your order. We are expecting to receive the material next week. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2022
26: Shipping costs a bit high. Otherwise very good, and a wide choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
27: Correct site, easy navigation
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/08/2022
42: I had a lot of difficulties placing my order and ended up calling assistance twice. This site seems to have some issues. I chose a product based on the photo representing it, without reading the description. The photo shows all the elements of the range side by side, whereas they must be ordered separately. On another site, you can order the equivalent of the Technic-Achat photo, all elements, in smaller quantities, as part of a single order. I contacted Technic-Achat, where the welcome is friendly and courteous, but sorry, it was my first and last order.
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Response from EASI-Spare
43: Hello Sir, I acknowledge receipt of your message and I am sorry for your order. We will improve this point so that it is clearer on our site. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Fast and careful shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/07/2022
Order canceled on July 29, 2022, and we are still not refunded!!
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. With the summer holidays, we are trying our best to manage orders and refunds. Your refund will be processed within a few days. Thank you for your understanding. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2022
Good responsiveness, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2022
Fast shipping, delivery delayed by Chronopost
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2022
I did not receive these products.
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Response from EASI-Spare
Hello, I acknowledge receipt of your comment. Did you not receive your order? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
It met my expectations, very reasonable deadlines.
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