English 
A
Rating: 4 out of 5
Product ok
Translated reviews
Customer reviews of EASI-Spare
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 4 259 published reviews
Summary of reviews
The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
poor communication about stock status.....!
Translated reviews
Response from EASI-Spare
Hello Sir, We have just read your comment and thank you for it. When you made your purchase, the available quantities were indicated next to the reference. That day, the stock must have been at 0, as we have been out of stock for a few weeks. After looking at the history of your purchase, an order confirmation was sent to you the same day to inform you that the product was out of stock. A replacement solution was proposed to you. We reacted as quickly as possible. Could you please clarify your comment? Best regards, The Technic-Achat Team.
A
Rating: 3 out of 5
Order tracking issues: No tracking number No receipt notice from the relay point Fortunately, I know the collissimo delivery person who picked up my package
Translated reviews
Response from EASI-Spare
Hello Sir, I have just read your comment and have looked at your tracking. We had a computer bug that incorrectly reported the tracking on customer accounts. Sorry about that. However, we would have been able to inform you if you had contacted us as you must have received an email about the departure of the merchandise. Best regards, The Technic-Achat Team.
A
Rating: 4 out of 5
complete order. shipping costs by post too expensive.
Translated reviews
A
Rating: 4 out of 5
nothing to report;
Translated reviews
A
Rating: 4 out of 5
order received with a bit of delay, due to the carrier
Translated reviews
A
Rating: 4 out of 5
Clear site - Complete product information
Translated reviews
A
Rating: 4 out of 5
Easy access to the site... Kindness and competence of the person answering the phone
Translated reviews
A
Rating: 4 out of 5
Product as described, delivery on time and it works
Translated reviews
A
Rating: 4 out of 5
Effective
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Very good site, fast I recommend.
Translated reviews
A
Rating: 4 out of 5
General opinion and also for Technic-achat: 48-hour delivery which is of no interest when you are not available on the day(s) of receipt. Thanks to the little guy who works hard to pack them quickly but who in the end will be delivered and/or received at least 4 days later minimum. So much effort and energy spent. Otherwise, the package was in perfect condition and delivered on time (even if I picked it up much later).
Translated reviews
A
Rating: 4 out of 5
Lack of details on the sizes of the screws.
Translated reviews
A
Rating: 4 out of 5
Serious
Translated reviews
A
Rating: 4 out of 5
The aluminum profiles fit very well, you get a sturdy frame in no time.
Translated reviews
A
Rating: 4 out of 5
Fast delivery
Translated reviews
A
Rating: 4 out of 5
Very easy to use, very simple and well illustrated
Translated reviews
A
Rating: 3 out of 5
A problem with the address title mixing name and company made us lose precious time
Translated reviews
Response from EASI-Spare
Hello Sir, We have read your comment and thank you for it. We will check internally and electronically why this error occurred. Sorry for the delay. Hoping that your order still meets your satisfaction. Best regards. The Technic-Achat Team.
A
Rating: 1 out of 5
Deceptive.
Translated reviews
Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. Could you please specify what you mean by "deceptive"? Regards, The Technic-Achat Team.
A
Rating: 4 out of 5
Simple and clear
Translated reviews
A
Rating: 1 out of 5
Response time to information request emails ranging from a week to no response. Poor service. And impossible to contact by phone.
Translated reviews
Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. Concerned by this issue, I have just checked with the sales department. You sent a first request on Saturday 02.06. One of my colleagues replied to you after the weekend on 04.06. You also had a problem with your email and connection on our site on 11.06, my colleague replied to you less than an hour later. She also tried to reach you by phone on the same day. It is surprising that you say our services are unreachable, as we have 3 people at the reception. Could you please also check your SPAM folder to see if my colleague's emails are not there? Looking forward to your response, Best regards, The Technic-Achat Team.
A
Rating: 4 out of 5
Very good site, serious.
Translated reviews
A
Rating: 4 out of 5
Very good company I recommend
Translated reviews
A
Rating: 3 out of 5
Hello Sir, We acknowledge receipt of your comment and thank you. Our shipping costs are determined according to the weight of the goods and the prices are also different between France and Belgium. We are trying to improve these shipping costs. Best regards, The Technic-Achat Team.
Translated reviews
Response from EASI-Spare
The ordered product is quite satisfactory and the delivery is fast....
A
Rating: 3 out of 5
very good advice, good service, fast delivery for once, I can recommend a French company
Translated reviews
A
Rating: 4 out of 5
perfect!
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Good, but I had to reorder the product, the first one was defective.
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Practical
Translated reviews
A
Rating: 4 out of 5
Good site but the availability of products is too long for my taste
Translated reviews
A
Rating: 3 out of 5
At the last minute, delivery delay announced (several days) on the order acknowledgment, this for products that I had taken care to check were in stock, for the specified quantities, just before placing the order. I deduce that at Technic-Achat, stock management is not the most rigorous.
Translated reviews
Response from EASI-Spare
Hello Sir, We have taken note of your comment and thank you for it. Indeed, there may be temporary shortages on products. After looking at your history, you ordered on 24.05. An acknowledgment of receipt was sent to you on 25.05 for delivery on 30.05, but we managed to reduce the delay for a departure on 28.05. We tried to be as efficient as possible by communicating the deadline and reducing it to the maximum. We strive to improve this deadline and our stock according to the needs of our customers. Hoping that the products still satisfy you. Best regards, The Technic-Achat Team.
A
Rating: 4 out of 5
in accordance with my expectations
Translated reviews
A
Rating: 3 out of 5
Carrier to improve....
Translated reviews
Response from EASI-Spare
Hello Sir, We have taken your comment into account and thank you for it. In what way did it go wrong with the carrier? Awaiting details, Best regards, The Technic-Achat Team.
A
Rating: 4 out of 5
Why not 5 stars simply because an item available in two or three days was delivered to me a month later! The sales service is perfect, however, logistics needs to be reviewed, the product is very good and the quality-price ratio is very good.
Translated reviews
A
Rating: 4 out of 5
Easy and correct
Translated reviews
A
Rating: 4 out of 5
2 : Clear, readable, well explained
Translated reviews
A
Rating: 3 out of 5
7 : Good quality, but I had to trim the sheath to thread the wires... Tough...
Translated reviews
Response from EASI-Spare
8 : Hello Sir,
We have taken your comment into account and thank you for it.
Where did you have to trim the sheath? The goal is to understand what went wrong in its use.
Best regards,
The Technic-Achat Team.
We have taken your comment into account and thank you for it.
Where did you have to trim the sheath? The goal is to understand what went wrong in its use.
Best regards,
The Technic-Achat Team.
A
Rating: 1 out of 5
14 : The delivery date was postponed three times. No commercial gesture. The only solution offered is a refund of the order, which puts the customer in even more difficulty, especially when the order is urgent. Like many, payment for the order must be made immediately, but for timely delivery, well, that can wait.
Translated reviews
Response from EASI-Spare
15 : Hello Sir,
We have taken your comment into account and thank you for it.
Regarding the item that posed a problem, the 20x20 profile, we experienced delivery delays.
We kept you informed, as well as all customers affected by this issue, each time we were aware of the restocking delay.
Unfortunately, we could not offer additional discounts.
Hoping that the products still meet your satisfaction.
Best regards.
The Technic-Achat Team.
We have taken your comment into account and thank you for it.
Regarding the item that posed a problem, the 20x20 profile, we experienced delivery delays.
We kept you informed, as well as all customers affected by this issue, each time we were aware of the restocking delay.
Unfortunately, we could not offer additional discounts.
Hoping that the products still meet your satisfaction.
Best regards.
The Technic-Achat Team.