The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Nothing to report overall except the delivery in the mailbox requiring us to be there to receive the package. Can't there be a computer return from the post office to indicate that the package has been delivered?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2023
Deadline respected
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2023
For the order RAS: I did not order the right parts, I sent an email to see if they would take them back: no response.
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Response from EASI-Spare
Hello, I confirm that we can take back the parts, do not hesitate to contact our sales team again. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2023
Simple and fast site, delivered as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2023
You can find cheaper at Mano Mano...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2023
Clear site, the only downside is that I couldn't find the delivery time before paying for the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2023
Product compliant, however the package was jostled during transport, pallet explored... But no breakage
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2023
Fast and good product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2023
Order received quickly but the product received does not completely match my order. I had ordered RSR22-25A 380V but I received 220V. The label added by technic-achat clearly states 380V but on the original packaging and on the relay itself, it is marked 220V.
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Response from EASI-Spare
Hello, I acknowledge receipt of your email. I checked my stock, and I see that we do have products in 380V. Could you please send us a photo to [email protected] for verification? And if necessary, we can send you the correct product. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2023
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2023
Fast delivery even in the DOM. I did not expect that.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2023
Good, but more details on the products would be appreciated (e.g., link to the manufacturer's data sheets).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2023
Easy search
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2023
Good site but it's a shame when I order items, the site announces that they are in stock when in reality they are not.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2023
Regular customer I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2022
Only 4 stars because the packaging was not protective enough and the bar was a bit damaged at the end. Otherwise, a loyal customer since 2008.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
Reactivity and transparency regarding stock status and availability notice.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2022
Incomplete delivery
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Response from EASI-Spare
Hello Sir, Sorry for the delay. Your order is still open, and receipt is expected during week 02.2023. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2022
This is the first time I bought an aluminum profile and choosing the products was complicated among several ranges. It's a shame there isn't an option to be guided when selecting a specific profile regarding the products in that range. However, customer service reacted immediately to my mistakes and offered to correct the order, which is really great. A few mistakes were made that I could rectify like a pro. I still managed to complete my installation, which is the main thing.
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Response from EASI-Spare
Hello Sir, Thank you for your feedback. It allows us to improve and offer something more intuitive for customers. The goal is for you to find what suits you. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
Excellent
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2022
Moderately satisfied with my previous order, as some pieces were missing from the ordered quantity
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Response from EASI-Spare
Hello, I acknowledge receipt of your comment. I am sorry that there were missing items; normally we receive these articles in packs of 100 pcs. I invite you to contact our customer service so they can regulate and honor your order. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2022
Navigating the site is not as straightforward as that. For the products, it's top! And it's very professional. The timing is great!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2022
Choice, price, quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
3: Perfect except for the price, but everything has a cost.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2022
12: Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2022
14: Service is good overall
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/08/2022
17: Order from August 31 not delivered without an apology or any communication. Happy? But where are we? I pay and the merchant does not react. Before unpaid bills were a pain. Now undelivered items are a calamity in online commerce.
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Response from EASI-Spare
18: Hello Sir, Sorry for this problem. My colleagues sent you a registered letter because we had an issue with the assembly during the preparation of your order. We are expecting to receive the material next week. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2022
26: Shipping costs a bit high. Otherwise very good, and a wide choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
27: Correct site, easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2022
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2022
Good purchase and good company, but very very bad transport
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Response from EASI-Spare
Hello, We have taken your comment into account. Sorry for this delivery problem, we will report it to Colissimo. Hoping that the product suits you. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Fast and careful shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/07/2022
Order canceled on July 29, 2022, and we are still not refunded!!
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. With the summer holidays, we are trying our best to manage orders and refunds. Your refund will be processed within a few days. Thank you for your understanding. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2022
Good responsiveness, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2022
Fast shipping, delivery delayed by Chronopost
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2022
I did not receive these products.
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Response from EASI-Spare
Hello, I acknowledge receipt of your comment. Did you not receive your order? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
It met my expectations, very reasonable deadlines.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
Fast and compliant delivery, perfect.
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