English 
A
Rating: 4 out of 5
1: Navigation on the site without problems, fast delivery times
Translated reviews
Customer reviews of EASI-Spare
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 4 259 published reviews
Summary of reviews
The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
8: Easy site, efficient customer care, I placed an order and received the material without any issues
Translated reviews
A
Rating: 4 out of 5
12: Everything is okay
Translated reviews
A
Rating: 4 out of 5
14: Easy purchase on the site and quick shipping. Thank you
Translated reviews
A
Rating: 4 out of 5
16: Apart from the shocks on the profile, I am satisfied.
Translated reviews
A
Rating: 3 out of 5
28: Complicated order due to customer verification issues.
Translated reviews
Response from EASI-Spare
29: Hello Sir, I acknowledge good reading of your comment which I do not fully understand. Did you have any issues with your order? If so, what are they? Best regards, The Technic-Achat Team.
A
Rating: 1 out of 5
30: Delivery not compliant with the order
Translated reviews
Response from EASI-Spare
31: Hello Sir, I have taken note of your comment, we are taking the necessary steps to contact you and send you the correct products. Best regards, The Technic-Achat Team.
A
Rating: 4 out of 5
37: Compliant with the merchant's commitments.
Translated reviews
A
Rating: 4 out of 5
38: Delivery compliant in quality and time.
Translated reviews
A
Rating: 4 out of 5
40: Fast shipping without problems, OK
Translated reviews
A
Rating: 4 out of 5
44: I am not an electricity pro, but a small explanatory note on the functions and colors of the wires would have been welcome.
Translated reviews
A
Rating: 4 out of 5
Wide choice of products
Translated reviews
A
Rating: 4 out of 5
Product searched for quickly found
Translated reviews
A
Rating: 3 out of 5
Good communication and order received on time. However, following the purchase of a HIWIN mgn12 rail and block set, I find it regrettable that the assembled set can be placed directly in the box without any protection. It arrived contaminated by packaging particles as well as the cut of the rail. Subsequently, I would prefer that the block not be assembled and the rail protected in packaging to avoid these inconveniences.
Translated reviews
Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. I am sorry for the reception of your goods. I take note of this to improve this packaging point with the logistics service. Hoping that your order meets your expectations. Best regards, The Technic-Achat Team.
A
Rating: 3 out of 5
When I entered the reference of what I wanted, there was the photo, I clicked on order but it was not the right one at all. So I ordered another one, and the first one is left on my hands because there is no exchange or return.
Translated reviews
Response from EASI-Spare
Hello Sir, I have taken note of your comment. For these products, we do not have the possibility to test them if there is a problem, which is why they are neither returned nor exchanged. Sorry for this error. Best regards, The Technic-Achat Team.
A
Rating: 4 out of 5
Very good (ps delivery to review too expensive and poorly served by the post too long)
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
Perfect on the products, but the nomenclature is not detailed enough which caused me to make a mistake. The customer service was great.
Translated reviews
A
Rating: 4 out of 5
very good responsiveness
Translated reviews
A
Rating: 4 out of 5
No issues.
Translated reviews
A
Rating: 4 out of 5
Easy to find your site and the references of the parts searched, correct quality/price ratio, for the delivery cost, the package could have easily been delivered by the postman!
Translated reviews
A
Rating: 4 out of 5
very good
Translated reviews
A
Rating: 4 out of 5
pizpqVqdbSFBwm,
Translated reviews
A
Rating: 4 out of 5
Fast shipping, product compliant and well packaged
Translated reviews
A
Rating: 4 out of 5
Very satisfied with the equipment. The negative point was the delivery person who refused to take care of bars longer than 3m while they are 3m. Fortunately, all the Technic Achat and Geodis teams did a great job to ensure we were delivered just in time. Kudos for your professionalism.
Translated reviews
A
Rating: 4 out of 5
Correct services.
Translated reviews
A
Rating: 1 out of 5
Hello, Order placed urgently as a private individual because I did not have time to go through accounting to get the SIRET... When I place the order, the initially proposed fast deadlines (1 PM - 6 PM) are no longer available without explanation (due to distance, because I am ordering as a private individual?). 48-hour deadline announced absolutely not respected. Order placed on Friday 4/06 at 5:49 PM. Received on Thursday 10/06 at 10 AM (and I had to go pick it up at Chrono post under the threat of taking 24 more hours because the company's name was not on the package). Products conform to expectations, but the service does not keep its commitments, so no, I do not recommend.
Translated reviews
Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. I see that you ordered via colissimo and not chronopost (maybe you are mistaken about the website for this shipment). Regarding the profile bars, your order was indeed received at the workshop on Monday 07.06 for departure on 08.06 and then delivery within 48 hours with colissimo. We try to do our best because it is not in our interest not to deliver our customers quickly. Hoping that the material meets your satisfaction. Best regards, The Technic-Achat Team.
A
Rating: 3 out of 5
Very poorly presented website: when ordering the switch, you have to go into the drop-down menu (not very understandable) to understand that the handle must be ordered separately. So when receiving the switch without a handle, you have to make a second order. Useless...
Translated reviews
Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment, and I am sorry that you had to order twice on our site. It is indicated on the switch internet page that the handle is not provided, as needs vary according to customers. https://www.technic-achat.com/commutateur-rotatif-a-came-c2x33599857 Best regards, The Technic-Achat Team.
A
Rating: 4 out of 5
Very serious site, wide choice, quality of services. However, shipping costs remain high for my small order and they are indicated excluding taxes until validation: never seen before. Otherwise, good continuation.
Translated reviews
A
Rating: 4 out of 5
TOO BAD THE SHIPPING COSTS ARE SO HIGH FOR PROFESSIONALS. OTHERWISE, NOTHING TO SAY
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 1 out of 5
The delivery did not match the order. Motor 2800rpm instead of 1500 with mounting bracket and legs while I had ordered with legs. The product was returned and I am now waiting for the new delivery of a conforming product.
Translated reviews
Response from EASI-Spare
Hello, We acknowledge receipt of your comment. We are sorry for the error in the shipment. The motor is indeed in stock, and as soon as we receive it, we will send it to you. Best regards, The Technic-Achat Team.
A
Rating: 1 out of 5
I ordered for delivery within 48 hours naturally with a supplement but received an email saying the material is unavailable... absurd to indicate on the site that the product is available. A way to deceive the customer....
Translated reviews
Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. I assure you that it is not at all in our interest not to deliver our customers. We do daily updates, and when after an order we realize that there is a stock error, we inform our customers by AR of the order so that they are aware of the situation and can make arrangements elsewhere if this does not suit them. In your case, would you like a refund of your order? a cancellation of the express shipping fees? I am sorry that you feel wronged, this is not intentional. Best regards, The Technic-Achat Team.
A
Rating: 4 out of 5
Everything arrived well Only problem... the transport I wanted to pick up my packages myself.... more than 45 minutes to find my shipment Could do better, right?
Translated reviews
A
Rating: 4 out of 5
Very satisfied with my order and the delivery time. The only negative point is the amount attributed to shipping costs!!
Translated reviews
A
Rating: 4 out of 5
nothing to report;
Translated reviews
A
Rating: 4 out of 5
very fast delivery, small issue with size. I had the impression when I ordered that the dimensions were indicated, maybe I dreamed. It will be fine anyway.
Translated reviews
A
Rating: 3 out of 5
Good. But an installation manual would not have been superfluous.
Translated reviews
Response from EASI-Spare
Hello, The wiring diagram is available on our website: https://document.technique-achat.com/IMO/Commutateur/PE20A_XX/docPE20commutateur.pdf We do not have any additional manual to provide. If you need assistance during wiring, you can contact customer service at 0890 710 730 (25ct/min) or by email: [email protected] Best regards. The Technic Achat team
A
Rating: 4 out of 5
It's very good
Translated reviews
A
Rating: 4 out of 5
Satisfied I recommend.
Translated reviews