The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
The gutter arrived broken after 3 days of problems with colissimo (wrong destination, complaint, appointment for home delivery made for 13.07 before 12 PM, after a wait Saturday morning blocking me in my installation, message from colissimo, asking me to go pick up the package from 3:30 PM at a relay point, in short, a lost day and material arrived broken, I keep the photo of the product upon unpacking.
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Response from EASI-Spare
Hello Sir, I have just taken note of your comment and I am sorry. Did you make a complaint to our after-sales service so they could take the necessary steps? Is the gutter broken in some places or is it really unusable? Indeed, I will make a complaint to the post office for the lack of seriousness of the delivery, the delays, and the delivery conditions. Best regards, The Technic-Achat Team.
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LUC L.
Rating: 1 out of 5
following a purchase from 08/07/2024
Paying for delivery 18 hours at your place more expensive than the product and it arrives three days later, that is 72 hours
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Response from EASI-Spare
Hello Sir, I am sorry for the delivery delay. I see that the delivery address is not the same as the billing address. Was your name clearly marked on the mailbox at the delivery address so that chronopost could deliver to you? If your name is not clearly indicated, this may explain the delivery delay and the fact that the carrier has to look for the information. Best regards, The Technic-Achat Team
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Jules M.
Rating: 5 out of 5
following a purchase from 08/07/2024
Fast thank you
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FUSION T.
Rating: 5 out of 5
following a purchase from 27/06/2024
Fast delivery
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Vincent F.
Rating: 5 out of 5
following a purchase from 03/07/2024
Fast delivery, competitive price, suitable packaging, everything is perfect!
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Peter G.
Rating: 5 out of 5
following a purchase from 03/07/2024
Fast delivery, product conforming to the request
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LAURENT D.
Rating: 5 out of 5
following a purchase from 02/07/2024
Very good and reactive, congratulations to you, thank you
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Sophie L.
Rating: 5 out of 5
following a purchase from 10/06/2024
All positive, fast and smooth shipping to 974. Address to remember. Thank you.
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SEBASTIEN D.
Rating: 4 out of 5
following a purchase from 26/06/2024
Good
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Jean-Louis P.
Rating: 5 out of 5
following a purchase from 25/06/2024
Deadline, quality, nothing to say
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JEAN-PHILIPPE G.
Rating: 5 out of 5
following a purchase from 24/06/2024
Very effective
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Stephane D.
Rating: 4 out of 5
following a purchase from 19/06/2024
Fast order and conforming to expectations. Product carefully packaged. I recommend the company.
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DIDIER L.
Rating: 1 out of 5
following a purchase from 17/06/2024
I ordered circuit breakers and received a transformer. No news from after-sales service.
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Response from EASI-Spare
Hello Sir, Sorry for this mix-up of packages. I only saw your email on after-sales service this morning. If possible, I would like to send you a colissimo voucher to rectify this error. Thank you for your understanding. Best regards, The Technic-Achat Team.
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Virginie R.
Rating: 5 out of 5
following a purchase from 16/06/2024
Delivery in less than 48h, perfect
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Jonathan G.
Rating: 5 out of 5
following a purchase from 10/06/2024
Great product, does the job, and fast delivery too, top notch
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OLIVIER G.
Rating: 5 out of 5
following a purchase from 11/06/2024
I have been a customer for a long time and am always very satisfied, especially with the technicians' expertise, but also with the fact that they take the time to explain things in a very friendly manner. I recommend this company to those around me.
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REGIS D.
Rating: 5 out of 5
following a purchase from 09/06/2024
great
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JEAN MARC P.
Rating: 5 out of 5
following a purchase from 06/06/2024
Nothing to report.
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Jules M.
Rating: 5 out of 5
following a purchase from 05/06/2024
a very fast service
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BERNARD O.
Rating: 5 out of 5
following a purchase from 03/06/2024
Serious supplier both before the order for information and for order tracking
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Mathieu D.
Rating: 5 out of 5
following a purchase from 04/06/2024
Product as described, fast shipping.
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Laurent V.
Rating: 5 out of 5
following a purchase from 30/05/2024
Efficient, competent technical support! The best!
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CORINNE L.
Rating: 5 out of 5
following a purchase from 19/05/2024
Very good, meets my expectations, I recommend!
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LOUIS C.
Rating: 5 out of 5
following a purchase from 28/05/2024
Everything was very good.
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REMI D.
Rating: 5 out of 5
following a purchase from 25/05/2024
Very good, fast delivery and very well packaged.. I recommend!!
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Francis G.
Rating: 5 out of 5
following a purchase from 23/05/2024
good
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Franck D.
Rating: 1 out of 5
following a purchase from 17/05/2024
I think this is not the right motor (different from the description, not 0.37kw but 0.12, 1350 rpm instead of 1500), it's dead
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your message. I am sorry for the problem encountered. Could you send a photo of the motor plate to [email protected] to understand what happened? Maybe it's a labeling issue. Thank you, Best regards, The Technic-Achat Team.
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Benoit S.
Rating: 5 out of 5
following a purchase from 16/05/2024
I highly recommend
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Thierry M.
Rating: 5 out of 5
following a purchase from 12/05/2024
Good service, nothing to complain about
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Myriam M.
Rating: 5 out of 5
following a purchase from 12/05/2024
Fast service, concerned about customer satisfaction
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JEAN P.
Rating: 5 out of 5
following a purchase from 03/05/2024
Very good, impeccable service, careful and attentive. I recommend!
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LUDOVIC B.
Rating: 5 out of 5
following a purchase from 02/05/2024
No opinion
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JEAN PAUL G.
Rating: 5 out of 5
following a purchase from 04/05/2024
Good responsiveness
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Christian B.
Rating: 5 out of 5
following a purchase from 06/05/2024
Good site, the order and shipping were quick. The delivery price is reasonable.
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Philippe P.
Rating: 4 out of 5
following a purchase from 01/05/2024
good
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CR automatisme C.
Rating: 5 out of 5
following a purchase from 01/05/2024
very good
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Olivier J.
Rating: 5 out of 5
following a purchase from 30/04/2024
Very well designed site and easy to find products. The ordering and payment process is clear. The advice over the phone and in the store was also very helpful.
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Claude C.
Rating: 5 out of 5
following a purchase from 30/04/2024
Efficient customer service, fast delivery.
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philippe L.
Rating: 5 out of 5
following a purchase from 27/04/2024
super fast. I recommend
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bernard H.
Rating: 5 out of 5
following a purchase from 25/04/2024
easy navigation, ordered product matches the order and is unavailable at local merchants.
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