English 
N
Rating: 2 out of 5
I received a false goods. This has not yet been replaced. I wish that the right goods and the connection plan will be sent to me.
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Customer reviews of EASI-Spare
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 4 259 published reviews
Summary of reviews
The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Serious and fast
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P
Rating: 4 out of 5
Everything went well. However, the photo representing my product misled me.
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D
Rating: 4 out of 5
The site lags a bit from time to time.
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G
Rating: 4 out of 5
Very good, total seriousness
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G
Rating: 4 out of 5
very good, satisfied with everything
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P
Rating: 4 out of 5
I am satisfied to have been able to converse with a technician
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F
Rating: 4 out of 5
very good
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R
Rating: 2 out of 5
0: The package was not sufficiently protected for transport, the cardboard was crushed. The transformer arrived with the mounting plates bent, it is not yet installed, I don't know if it works.
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Response from EASI-Spare
1: Hello, Sorry for this problem. I will pass the information on to my logistics department. If there is a problem, do not hesitate to contact our customer service. Best regards, The Technic Achat Team.
A
Rating: 2 out of 5
12: Deadline not respected.
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H
Rating: 4 out of 5
20: Equipment as per the order.
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C
Rating: 4 out of 5
22: Easy to use.
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T
Rating: 2 out of 5
31: Carrier's delay too long! What a pity.
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Response from EASI-Spare
32: Hello Sir, Sorry to read your message. I see that the package left our premises on Wednesday 25.09 and that you were delivered on Monday 30.09. Indeed, you should have been delivered yesterday. Hoping that the product meets your expectations. Best regards, The Technic Achat Team.
H
Rating: 3 out of 5
43: Confusion about the product, I confused the caps with the brackets. My order needs to be completed.
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Response from EASI-Spare
44: Hello Sir, We have taken note of your comment. Are the information clear for you on the site? Best regards, The Technic Achat Team.
M
Rating: 3 out of 5
Too bad some product technical files remain in English
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Response from EASI-Spare
Hello Sir, We publish the technical documentation from suppliers which may be in English depending on the suppliers. If needed, our sales service is available to assist you in choosing the product either by email or by phone, and if a problem arises during commissioning, our after-sales service is available to configure it with you at 0890 710 730 (25cts/min). Best regards, Capucine for the Technic Achat team
E
Rating: 2 out of 5
I placed an order, apparently one of the items was missing, even though it was shown in stock, after a week I had to call because nothing happened, my order hadn't shipped because that item was missing........MEDIOCRE.......
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Response from EASI-Spare
Hello Sir, We acknowledged receipt of your order from August 15, on the 16th in the early afternoon by email to your customer account email. In our acknowledgments, we offer a partial shipment upon request, without a response from you this is not done automatically for orders that are not express. For your information, your order is departing today and tracking will be available in your customer area. I hope I have answered your request. Best regards, Capucine for the Technic Achat team.
Y
Rating: 4 out of 5
I could have given 5 stars but the first package did not contain the correct item. However, the after-sales service was very effective, the package was well packed and delivery was fast. Thank you
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S
Rating: 4 out of 5
Good
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S
Rating: 4 out of 5
Fast order and conforming to expectations. Product carefully packaged. I recommend the company.
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Y
Rating: 2 out of 5
Delivery time too long?
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Response from EASI-Spare
Hello Sir, As discussed, you chose store pickup, then it was necessary to regularize the shipping costs and I forgot to ship within the 3 days following your order when the shipping costs were settled. Sorry for this delay. Best regards, The Technic-Achat Team.
A
Rating: 2 out of 5
incomplete order received, missing part
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P
Rating: 4 out of 5
good
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R
Rating: 4 out of 5
everything is ok
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G
Rating: 4 out of 5
Very serious, fast delivery and in accordance with the order. However, regarding the site, I couldn't add tools to my cart? And to report it, I couldn't find a 'contact' email on the site. To be checked.
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A
Rating: 3 out of 5
The documentation should be more precise
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Response from EASI-Spare
Hello, What documentation do you need? Best regards, The Technic-Achat Team.
D
Rating: 4 out of 5
The site is quite pleasant to browse. I ordered my material on Monday and was delivered the following Thursday (via colissimo)
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D
Rating: 3 out of 5
Colissimo problem: Delivery received by a third person at the pickup point. It was this person who had the mindset to call me and handed me the package!
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Response from EASI-Spare
Hello, Sorry for this problem encountered. We have reported the information to colissimo. Hoping your order arrived as expected. Best regards, The Technic-Achat Team.
D
Rating: 4 out of 5
Good follow-up of my order
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D
Rating: 4 out of 5
More than half of the batteries are dead (swollen). The handle of the infrared thermometer is sticky?? Documentation in French would be more pleasant. A good rating, delivery made one day early with an information email..
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V
Rating: 4 out of 5
Good product
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F
Rating: 3 out of 5
We were well advised and delivered quickly but it's a shame that the box is a bit big for what we have to put inside. It's also a pity that there isn't a bar provided to properly place the circuit breaker and dimmer. Cable glands provided with the waterproof box would have been nice. These are small things that should have been included in the quote perhaps.
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Response from EASI-Spare
Hello Sir, if you want us to take back/exchange equipment, no problem. It is true that it is not always easy to properly size the products according to needs. I will pass on the information regarding the missing small accessories and how it would be more judicious to sell the products. Would you like me to put you in touch with a salesperson? Best regards, The Technic-Achat Team.
J
Rating: 4 out of 5
Home delivery fees are too expensive for small lightweight equipment.
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A
Rating: 4 out of 5
No problem.
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Q
Rating: 3 out of 5
Complete site, regarding delivery, additional protection would have been welcome on the 90x90 aluminum bar. Many impacts on it.
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Response from EASI-Spare
Hello, I acknowledge receipt of your comment. We will look into improving our packaging system in this case. Hoping that the product suits you. Best regards, The Technic Achat Team.
M
Rating: 3 out of 5
I found the electric motor that matched that of my grinder but it took me a good hour to make sure it was the right one. Indeed, the technical descriptions, notably the summary tables of motors according to their power are classified by references that do not exactly correspond to those of the site’s motor references.
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Response from EASI-Spare
Hello Sir, I have taken note of your comment and have passed the information on to my colleagues. They may get back to you to ask for more details. Best regards, The Technic-Achat Team.
B
Rating: 4 out of 5
Finding the right item is not always easy because the name of the item is certainly different for the seller than for the buyer, so the search is affected. Otherwise, fast and efficient site.
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A
Rating: 4 out of 5
Why. Because. The site validates an order by default due to a typing error. There should be an alert, thank you in advance. Otherwise very good
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A
Rating: 3 out of 5
The product does not match the ordered product nor the photo on the website
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A
Rating: 4 out of 5
The product seems good to me. I am in the process of installing it
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A
Rating: 4 out of 5
Nothing to report overall except the delivery in the mailbox requiring us to be there to receive the package. Can't there be a computer return from the post office to indicate that the package has been delivered?
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