The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Hello Sir, We have just read your comment and thank you for it. When you made your purchase, the available quantities were indicated next to the reference. That day, the stock must have been at 0, as we have been out of stock for a few weeks. After looking at the history of your purchase, an order confirmation was sent to you the same day to inform you that the product was out of stock. A replacement solution was proposed to you. We reacted as quickly as possible. Could you please clarify your comment? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2018
Order tracking issues: No tracking number No receipt notice from the relay point Fortunately, I know the collissimo delivery person who picked up my package
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Response from EASI-Spare
Hello Sir, I have just read your comment and have looked at your tracking. We had a computer bug that incorrectly reported the tracking on customer accounts. Sorry about that. However, we would have been able to inform you if you had contacted us as you must have received an email about the departure of the merchandise. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2018
complete order. shipping costs by post too expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
nothing to report;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2018
order received with a bit of delay, due to the carrier
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
Clear site - Complete product information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
Easy access to the site... Kindness and competence of the person answering the phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2018
Product as described, delivery on time and it works
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2018
Effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2018
Very good site, fast I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2018
General opinion and also for Technic-achat: 48-hour delivery which is of no interest when you are not available on the day(s) of receipt. Thanks to the little guy who works hard to pack them quickly but who in the end will be delivered and/or received at least 4 days later minimum. So much effort and energy spent. Otherwise, the package was in perfect condition and delivered on time (even if I picked it up much later).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2018
Lack of details on the sizes of the screws.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2018
Serious
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/07/2018
I received two PG11 bags and 0 PG21 bags.
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Response from EASI-Spare
Hello Sir, We have taken note of your comment and thank you for it. I invite you to contact customer service so they can take the necessary steps to exchange the product sent by mistake. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
The aluminum profiles fit very well, you get a sturdy frame in no time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2018
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2018
Very easy to use, very simple and well illustrated
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2018
A problem with the address title mixing name and company made us lose precious time
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Response from EASI-Spare
Hello Sir, We have read your comment and thank you for it. We will check internally and electronically why this error occurred. Sorry for the delay. Hoping that your order still meets your satisfaction. Best regards. The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2018
Simple and clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2018
Very good site, serious.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/06/2018
In previous years, Technic-Achat delivered Rexroth aluminum profiles in impeccable surface condition... Unfortunately, yesterday (June 18) I received a batch of Rexroth 30 x 30 profiles (9 bars of 2 meters) in which many bars were damaged. I specify that these marks of impact are multiple and old - evidently they have nothing to do with transport conditions (the packaging of this batch was impeccable) - From my point of view, this state of affairs is characteristic of an old stock of bars handled carelessly, and of which the last pieces are being sold to a
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Response from EASI-Spare
Hello Sir,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2018
Very good company I recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/06/2018
Hello, We acknowledge receipt of your comment and thank you. After checking the tracking of your order, the product was indeed shipped the day after your order, as same-day shipping was not possible since the carrier had already passed. The delivery time is therefore related to the transport. Did you contact the carrier by phone? Did they provide you with the tracking? Perhaps they were waiting for your return to plan their route? Looking forward to your information. Best regards. The Technic-Achat Team.
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Response from EASI-Spare
Shipping costs far too expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2018
Hello Sir, We acknowledge receipt of your comment and thank you. Our shipping costs are determined according to the weight of the goods and the prices are also different between France and Belgium. We are trying to improve these shipping costs. Best regards, The Technic-Achat Team.
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Response from EASI-Spare
The ordered product is quite satisfactory and the delivery is fast....
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/05/2018
Hello Sir, After reviewing your order, indeed there was a delay in restocking your cable, then a transport problem with GLS. Hoping that the equipment still meets your satisfaction. Best regards, The Technic-Achat Team.
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Response from EASI-Spare
everything is compliant. Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2018
very good advice, good service, fast delivery for once, I can recommend a French company
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2018
perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
Good, but I had to reorder the product, the first one was defective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Good site but the availability of products is too long for my taste
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2018
At the last minute, delivery delay announced (several days) on the order acknowledgment, this for products that I had taken care to check were in stock, for the specified quantities, just before placing the order. I deduce that at Technic-Achat, stock management is not the most rigorous.
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Response from EASI-Spare
Hello Sir, We have taken note of your comment and thank you for it. Indeed, there may be temporary shortages on products. After looking at your history, you ordered on 24.05. An acknowledgment of receipt was sent to you on 25.05 for delivery on 30.05, but we managed to reduce the delay for a departure on 28.05. We tried to be as efficient as possible by communicating the deadline and reducing it to the maximum. We strive to improve this deadline and our stock according to the needs of our customers. Hoping that the products still satisfy you. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/05/2018
Very poor management of shipping
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Response from EASI-Spare
Hello Sir, Madam, We have read your comment and thank you for it. Can you please specify in what condition you received the profile bars? Are they damaged? Do you have photos of the material? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
in accordance with my expectations
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/05/2018
Carrier to improve....
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Response from EASI-Spare
Hello Sir, We have taken your comment into account and thank you for it. In what way did it go wrong with the carrier? Awaiting details, Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2018
Why not 5 stars simply because an item available in two or three days was delivered to me a month later! The sales service is perfect, however, logistics needs to be reviewed, the product is very good and the quality-price ratio is very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2018
Easy and correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2018
2 : Clear, readable, well explained
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