The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
33 : Nothing to say about the site which is well done, I quickly found the product I was looking for at a fair price. However, the delivery needs to be reviewed, the product was ordered on Saturday afternoon, handed over to the carrier on Monday afternoon, this was confirmed to me by email, so far so good, except that I was delivered on Friday afternoon after contacting the shipping service of Technic-Achat twice. The carrier was supposed to contact me by email, SMS or phone to give me a delivery time slot, which he never did. I will still return to your site, hopefully, for the next order with a carrier that meets today's standards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2017
42 : Your site is good but I had a bit of trouble finding my capacitor
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2017
44 : OTHERWISE GOOD PHONE RECEPTION
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Response from EASI-Spare
45 : Hello, I hope I was quick in resolving this issue. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2017
47 : GOOD SITE BUT LACKS TECHNICAL DETAILS
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2017
48 : Product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2017
49 : Nothing to report, shipping costs a bit high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2017
The site is good, but the shipping costs are too high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2017
Inability to create the account at the same time as the first purchase. The questionnaire loops between the cart, personal address, and delivery address. In other words, you have to create the account first, then make the purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2017
First order. Nothing to report
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/03/2017
The ordered parts do not necessarily correspond, there should be an alert to avoid reorders + loss of time on the phone + return costs
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Response from EASI-Spare
Hello Sir, I have just read your comment. How does the product not meet your expectations? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2017
Good but box opened upon receipt
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2017
I would like to have a reference on each part (bag, box, or label)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2017
Very satisfied with the site and the fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2017
just missing the screw diameters associated with the grooves of the profile, otherwise it's perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2017
No issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2017
The user-friendliness of the site needs improvement in my opinion (compared to autosen.com where I have already ordered sensors)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2017
Satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2017
Very good no problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2017
Reliable and serious
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/03/2017
Very fragile cardboard package, delivered completely open, very poorly tied originally. No news about the order for 10 days, had to call to know the delivery time.
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment and thank you for it. We will double our vigilance on the packaging of boxes so that this problem does not happen again. Furthermore, we send order acknowledgments to inform about delays, we will check in your case why this was not done, and make an additional improvement. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/03/2017
Good contacts with the supplier who is responsive, but product packaging not suitable: parts arrived bent, which is problematic for ALU profiles.
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Response from EASI-Spare
Hello, We acknowledge receipt of your comment and thank you for it. We will pay particular attention to this packaging to avoid this kind of inconvenience in the future. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2017
Fast service, goods conform to the order but excessive shipping costs
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2017
delivery in 48/72 h delivery rather 10 days, even if out of stock, sending an email or a phone call would have been welcome.
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment and thank you for it. We send emails with order acknowledgments to address issues if you were in a hurry. We will improve this process if it is not satisfactory. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2017
Ordered - Delivered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2017
Product delivered received within correct deadlines, suitable packaging, but shipping costs too high...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2017
No problem, user-friendly site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2017
Insufficiently careful packaging: the attachment tab of a circuit breaker was broken.
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment and thank you for it. I am sorry to read your message regarding the breakage of the product. We will conduct an additional check to ensure this does not happen again. If you need assistance regarding your current order, please do not hesitate. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2017
Good site and very good customer service (for technical questions).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2017
Fast... no problem!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2017
A push button was missing upon delivery of the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2017
In accordance with my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
In accordance with my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2017
I had to follow up because my order was forgotten, in the end, I received it, but with a week's delay, which means a delay of nearly 2 weeks for a product available!!!!
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Response from EASI-Spare
Hello Sir, I have taken note of your comment and thank you for it. As mentioned during our phone conversation, there was a computer bug during the order transfers. This, however, happens very rarely. It is true that we would have realized this a few days after you placed your order, but we try to do our best and as quickly as possible. Best regards, The TECHNIC-ACHAT Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2017
This is my first order and I am satisfied with the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2017
Very good responsiveness, fast delivery. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2017
serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2017
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2017
very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2017
GoodGood
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