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Rating: 4 out of 5
Good service
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Customer reviews of EASI-Spare
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 4 259 published reviews
Summary of reviews
The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Good responsiveness, fast delivery.
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Rating: 4 out of 5
Fast shipping, delivery delayed by Chronopost
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Rating: 4 out of 5
It met my expectations, very reasonable deadlines.
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Rating: 4 out of 5
Fast and compliant delivery, perfect.
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Rating: 4 out of 5
Very good.
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Rating: 4 out of 5
Good.
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Rating: 4 out of 5
Good products at reasonable prices... I recommend.
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Rating: 4 out of 5
Everything seems compliant, waiting for installation in the electrical cabinet!!;
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Rating: 3 out of 5
As I mentioned to the company, ordering a 12.5µF capacitor and receiving at the end of the order seeing 'permanent capacitor 450V 12.5μF 8052654' and below: 'Capacitance capacitor: 12μF' is quite confusing. I had to ask for confirmation by email before agreeing to place the order. This point should be corrected so that customers have, as it is said everywhere now: 'a better experience' on the site. Aside from this downside, the site is quite well designed.
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Response from EASI-Spare
Hello Sir, I acknowledge reading your comment and thank you for it. Your comment is constructive, it will allow us to improve our website. Hoping that the product meets your satisfaction. Best regards, The Technic-Achat team.
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Rating: 4 out of 5
Product meets my expectations, well packaged, fast delivery
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Rating: 4 out of 5
Site quite good, technical service attentive. I was contacted quickly for technical questions (unfortunately not available from the product manufacturer ...)
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Rating: 3 out of 5
Delivery times too long.
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Response from EASI-Spare
Hello Sir, I acknowledge good reading of your comment and thank you. I am sorry for the delay. We had sent you an Order Acknowledgment because I was temporarily out of stock on the product. We try to minimize delays as much as possible. Hoping the product suits you. Best regards, The Technic-Achat Team.
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Rating: 3 out of 5
Shipping costs too high for small orders
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Response from EASI-Spare
Hello Sir, I acknowledge good reading of your remark. We will look into making prices more competitive for small shipments. Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
Quantity problem, quickly resolved. Reactive team. Thank you
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Rating: 4 out of 5
GOOD SITE
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Rating: 4 out of 5
navigation on the site is correct, nothing to say about the service.
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Rating: 4 out of 5
received quickly and as expected
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Rating: 3 out of 5
Products received quickly but error on the door handle
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Response from EASI-Spare
Hello, I have just read your comment. Have you contacted customer service for an exchange? You can reach them at 05 57 99 01 72 or by email [email protected]. Best regards, The Technic-Achat Team.
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Rating: 3 out of 5
Everything is fine except for the excessive shipping costs.
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. Shipping costs are difficult to reduce on our side. We are transparent about the costs and try to offer products at a fair price. Hoping that the product meets your satisfaction. Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
Overall good...
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Rating: 3 out of 5
order placed on 29/01/2022 (with stock on the internet) received on 17/02/2022 phew look for the error!!!!
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Response from EASI-Spare
Hello Sir, I apologize for the delay. We had a stock error on the power supply, and I only sent you the acknowledgment of receipt on 08.02 stating that I was supposed to receive it on 14.02. Sorry for the error and the delivery time. Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
Hello, I am satisfied with my delivery, but I only give a rating of 4/5 because I found the shipping price high for 2 small parts that could have fit in an envelope and been sent by postal mail rather than by carrier. Thank you for considering this remark
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Rating: 4 out of 5
Wanting too much, you gain nothing
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Rating: 3 out of 5
Fast shipping
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Rating: 4 out of 5
Delivery time respected, packaging ok. Product complies with the description.
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Rating: 3 out of 5
Hello, parts and Technic-Achat welcome, nothing to complain about. But regarding the shipping, it was supposed to be 48 hours (business days). I ordered on Friday, January 14, and received my order on January 21 with shipping costs of €9. Best regards.
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Response from EASI-Spare
Hello Sir, A receipt of your order was sent to you on 14.01 because the equipment was not in stock, and it would leave our premises on Wednesday 19.01. Sorry for this delay. Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
fast
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Rating: 3 out of 5
1 item does not match the order
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Response from EASI-Spare
Hello Sir, Sorry for this error, the compliant product was shipped last week with a return slip for us to get back the non-compliant one. Best regards, The Technic-Achat Team.
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Rating: 3 out of 5
Delivery times too long
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Response from EASI-Spare
Hello Sir, I acknowledge good reading of your feedback. There are products, like yours, that require internal cutting. I am sorry for the delivery time. We do our best to release orders as quickly as possible. Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
Fast and compliant. Shipping costs are overpriced.
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Rating: 4 out of 5
I do not give 5 stars despite a perfect responsiveness and delivery, but because at my request for advice on selecting products to make an order for a wood lathe, I was told there is one on the site that does not meet my expectations, I had to manage alone to select equipment, which is not easy for someone who is not in the business.
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Rating: 3 out of 5
lack of description and ambiguous photos on the products (junction box)
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Response from EASI-Spare
Hello Sir, As indicated in other comments, some boxes have these cable entries and others do not. We will standardize this range to avoid any further issues. Hoping that these products still suit you. Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
This item corresponds to what I asked for but I haven't tried it yet
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Rating: 4 out of 5
Pleasant and easy-to-use site
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Rating: 4 out of 5
Simple, effective and matching the initial request
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Rating: 3 out of 5
The delivery by Chronopost with a 24-hour delay leads us to give an average rating to the overall service. However, let's note the good responsiveness following this delivery issue.
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. Hoping that your order has brought you satisfaction. Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
Quick and complete response to my email inquiry. Delivery times respected. Product conforms
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Rating: 3 out of 5
Not easy to find the desired model. The ability to enter equivalent models with a search engine would be a plus.
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Response from EASI-Spare
Hello Sir, We have taken note of your comment. You are right, the ergonomics on this page of the site need to be reviewed. We are currently redesigning this page. Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
Good reception, conforms to the order
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