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Rating: 4 out of 5
Order conforming, received quickly. Well packaged. I recommend.
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Customer reviews of EASI-Spare
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 4 259 published reviews
Summary of reviews
The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
1: Navigation on the site without problems, fast delivery times
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Rating: 4 out of 5
8: Easy site, efficient customer care, I placed an order and received the material without any issues
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Rating: 4 out of 5
12: Everything is okay
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Rating: 4 out of 5
14: Easy purchase on the site and quick shipping. Thank you
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Rating: 4 out of 5
16: Apart from the shocks on the profile, I am satisfied.
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Rating: 2 out of 5
26: CRUCIAL description of certain missing items on the presentation pages, you have to dig, and if you find it in evasive tabs or at the bottom of the page to get the TOTAL description, it should be highlighted!
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Response from EASI-Spare
27: Hello Sir, I acknowledge good reading of your comment. Can you please specify what important information you are missing on our website? This is to help us improve and make the necessary changes. Best regards, The Technic-Achat Team.
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Rating: 3 out of 5
28: Complicated order due to customer verification issues.
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Response from EASI-Spare
29: Hello Sir, I acknowledge good reading of your comment which I do not fully understand. Did you have any issues with your order? If so, what are they? Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
37: Compliant with the merchant's commitments.
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Rating: 4 out of 5
38: Delivery compliant in quality and time.
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Rating: 4 out of 5
40: Fast shipping without problems, OK
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Rating: 4 out of 5
44: I am not an electricity pro, but a small explanatory note on the functions and colors of the wires would have been welcome.
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Rating: 4 out of 5
Wide choice of products
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Rating: 4 out of 5
Product searched for quickly found
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Rating: 3 out of 5
Good communication and order received on time. However, following the purchase of a HIWIN mgn12 rail and block set, I find it regrettable that the assembled set can be placed directly in the box without any protection. It arrived contaminated by packaging particles as well as the cut of the rail. Subsequently, I would prefer that the block not be assembled and the rail protected in packaging to avoid these inconveniences.
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. I am sorry for the reception of your goods. I take note of this to improve this packaging point with the logistics service. Hoping that your order meets your expectations. Best regards, The Technic-Achat Team.
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Rating: 2 out of 5
The shipping costs are high and the site does not work on the phone
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Response from EASI-Spare
Hello Sir, I have taken note of your comment. Shipping costs are calculated proportionally to weight and we are transparent about the price. I will check with my colleague regarding the non-functioning on mobile. Best regards, The Technic-Achat Team.
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Rating: 2 out of 5
I have already written to you about this, the package was there, the manager did not want to deliver it to me, his scanner is broken!!! He did not want to understand that it was urgent and got angry, so I went to look for a slightly smaller equivalent, 50 km from my home and this colissimo is canceled.
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment and I am sorry for this reception problem. I will write to you privately to address this issue with you. Best regards, The Technic-Achat Team.
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Rating: 3 out of 5
When I entered the reference of what I wanted, there was the photo, I clicked on order but it was not the right one at all. So I ordered another one, and the first one is left on my hands because there is no exchange or return.
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Response from EASI-Spare
Hello Sir, I have taken note of your comment. For these products, we do not have the possibility to test them if there is a problem, which is why they are neither returned nor exchanged. Sorry for this error. Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
Very good (ps delivery to review too expensive and poorly served by the post too long)
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Rating: 4 out of 5
good
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Rating: 4 out of 5
Perfect on the products, but the nomenclature is not detailed enough which caused me to make a mistake. The customer service was great.
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Rating: 2 out of 5
I was promised that the equipment would be delivered within 24 hours. This was not the case. I went on vacation and did not receive my equipment.
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. I see that you chose GEODIS for a scheduled delivery, this is not an express shipment, but a delivery in a minimum of 48 hours. The carrier must then contact you to arrange the appointment at your convenience. I am sorry if you understood that the delivery was in 24 hours. Only express deliveries are guaranteed in 24 hours. Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
very good responsiveness
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Rating: 4 out of 5
No issues.
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Rating: 4 out of 5
Easy to find your site and the references of the parts searched, correct quality/price ratio, for the delivery cost, the package could have easily been delivered by the postman!
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Rating: 4 out of 5
very good
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast shipping, product compliant and well packaged
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Rating: 4 out of 5
Very satisfied with the equipment. The negative point was the delivery person who refused to take care of bars longer than 3m while they are 3m. Fortunately, all the Technic Achat and Geodis teams did a great job to ensure we were delivered just in time. Kudos for your professionalism.
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Rating: 4 out of 5
Correct services.
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Rating: 3 out of 5
Very poorly presented website: when ordering the switch, you have to go into the drop-down menu (not very understandable) to understand that the handle must be ordered separately. So when receiving the switch without a handle, you have to make a second order. Useless...
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment, and I am sorry that you had to order twice on our site. It is indicated on the switch internet page that the handle is not provided, as needs vary according to customers. https://www.technic-achat.com/commutateur-rotatif-a-came-c2x33599857 Best regards, The Technic-Achat Team.
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Rating: 4 out of 5
Very serious site, wide choice, quality of services. However, shipping costs remain high for my small order and they are indicated excluding taxes until validation: never seen before. Otherwise, good continuation.
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Rating: 4 out of 5
TOO BAD THE SHIPPING COSTS ARE SO HIGH FOR PROFESSIONALS. OTHERWISE, NOTHING TO SAY
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Everything arrived well Only problem... the transport I wanted to pick up my packages myself.... more than 45 minutes to find my shipment Could do better, right?
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Rating: 4 out of 5
Very satisfied with my order and the delivery time. The only negative point is the amount attributed to shipping costs!!
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Rating: 4 out of 5
nothing to report;
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Rating: 4 out of 5
very fast delivery, small issue with size. I had the impression when I ordered that the dimensions were indicated, maybe I dreamed. It will be fine anyway.
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Rating: 3 out of 5
Good. But an installation manual would not have been superfluous.
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Response from EASI-Spare
Hello, The wiring diagram is available on our website: https://document.technique-achat.com/IMO/Commutateur/PE20A_XX/docPE20commutateur.pdf We do not have any additional manual to provide. If you need assistance during wiring, you can contact customer service at 0890 710 730 (25ct/min) or by email: [email protected] Best regards. The Technic Achat team
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Rating: 4 out of 5
It's very good
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