Customer reviews of EASI-Spare

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 4 259 published reviews
5 3 498 82% 4 539 13% 3 120 3% 2 50 1% 1 52 1%

Summary of reviews

The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.

2 star reviews

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/10/2017
It was stated that the ordered equipment was out of stock at the time of the order, obviously to get it faster I had to pay for a higher model. Disappointed
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. We update product availability daily on our website. We also make order confirmations when the delay is greater than 24 hours. In your case, we made a commercial gesture to compensate for this unavailability. Hoping that the product meets your satisfaction. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/06/2017
11: Too long
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Response from EASI-Spare
12: Hello Sir, We acknowledge receipt of your comment and will improve the delivery time when products are not available on these engines. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/06/2017
14 : material not protected in its box. Arrived broken
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/03/2017
Very fragile cardboard package, delivered completely open, very poorly tied originally. No news about the order for 10 days, had to call to know the delivery time.
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Response from EASI-Spare
Hello Sir, I acknowledge receipt of your comment and thank you for it. We will double our vigilance on the packaging of boxes so that this problem does not happen again. Furthermore, we send order acknowledgments to inform about delays, we will check in your case why this was not done, and make an additional improvement. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/01/2017
I made two orders fifteen minutes apart asking to group them, you did not do it and I paid for two transports thank you
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Response from EASI-Spare
Hello Sir, We have taken note of your various comments. We are trying to improve the service to address this kind of inconvenience. Best regards, The Technic-Achat team.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/10/2016
Terrible, 1 month between the order and receipt is too long.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/10/2016
delivery time much too long, 15 days instead of 3 to 5 days on the site!!!
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Response from EASI-Spare
Hello Sir, We have taken your comment into account and thank you for it. We will refine the information on the site to avoid this kind of inconvenience. Best regards. The Technic-Achat Team.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/10/2016
not enough info on the material, the spool I ordered does not fit; the 9mm hole corresponds to 8:1/2. I needed a passage of 9 1/2
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Response from EASI-Spare
Hello Sir, We have taken note of your comment. By looking more closely at the page on these spools, you would have found the information in the 'pdf file' document. However, modifications have been made to this product sheet. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/07/2016
After several orders, disappointed by this order, deadline not respected
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/04/2016
The company itself, nothing to say, but as long as they continue to work with the carrier Henri DUCROS, I will NOT order AGAIN!!!! 15 days delay with equipment waiting on the dock, a carrier who (supposedly) passes but leaves no notice of passage, then a delivery promised before noon: total 3:30 PM! my day ruined. NEVER DUCROS again, not serious.
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