Customer reviews of EASY-GLISS.COM

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 888 published reviews
5 4 247 87% 4 430 9% 3 97 2% 2 44 1% 1 70 1%

Summary of reviews

Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Excellent company to deal with. Thank you for your fantastic service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
compliant and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
A bit long for shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
Product as described, rather fast shipping during the lockdown. Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
Fast shipping and skis perfectly packaged. Very responsive, very professional customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Efficient and fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Very good advice on the phone and good shipping follow-up.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/04/2020
I expected a delivery delay but I am disappointed by the site that tells us nothing about the delay and does not respond to emails.
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Response from EASY-GLISS.COM
Hello Sir, After checking we have not received any email from you. Indeed, there was a slight delay in your order due to May 1st, an email was sent to you when your order was being prepared and another when it was shipped. We invite you to check your spam. We also remind you that we are reachable by phone from Monday to Friday from 9am-12pm and 1:30pm-5pm, our advisors will be happy to answer your questions. Best regards, the Easy-gliss team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Very good and a call to explain the delivery delay related to Covid. Very good and very friendly contact.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Very good price, careful shipping and skis adjusted before shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
ok great
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Responsive and pleasant customer service. Good advice and competitive prices.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Fast delivery, however DPD Predict actually leaves no choice to adjust the delivery date or time slot.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Hesitant between 2 sizes of all-mountain ski boots, the very professional advice was on point. Thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Very good
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/03/2020
The received equipment had a visible defect. The person who sent these skis could not have ignored it and did not inform me... In the end, I returned the product (free return for a refund). I was refunded but what a waste of time and energy!
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Response from EASY-GLISS.COM
We sincerely apologize for this inconvenience, we hoped you could understand that the staff after 1 month of inactivity due to the Covid-19 crisis did their best to catch up on delivery delays and that unfortunately, human error occurs and during this period we should all be understanding and supportive of those who continue to work to satisfy consumers. Take care of yourself and your loved ones. The Easy-gliss.com team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Despite Covid, the skis arrived at home quite quickly. Can't wait for Christmas to try them out.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
Easy search on the site, very good contact with customer service for the cancellation of a duplicate order for the poles with a refund the next day. Perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/04/2020
Between placing the order and the delivery departure, the time was too long and no information by email. Phone follow-up to inform me about my order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Despite the lockdown, the site is top-notch, serious, very good prices, carefully packaged, delivery perfect with good tracking of the package.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Very responsive by email. Team seems competent. Delivery time correct, despite the difficult circumstances.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Fast and well packaged despite the lockdown, very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Perfect, given the current Covid context. I recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Very serious... The reference for sliding!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Delivery received very quickly! Quality equipment, I highly recommend Easy Gliss
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Ski shoes delivered despite the lockdown. Well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/03/2020
Great
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Great site and fast delivery despite the lockdown. I recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Very well made site with attractive prices. Good communication despite the problems related to Covid 19
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
fast and compliant shipment, highly recommend
best regards
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Great
Reliability and commercial responsiveness
And delivery during the lockdown
Modification of the order immediately according to my request
Welcome and advice regarding my expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2020
Good communication
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/03/2020
Great site, I recommend :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Very good, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Serious site, no problems, fast delivery despite this difficult period due to the Covid-19 epidemic…
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
very good site
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