Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.
Hello Eliane, thank you for your comment. See you soon, the Easy-gliss.com team.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/11/2023
The skis were delivered with 85mm brakes while the ski is 87mm wide. So they rub the sides which is not ideal. I will have to have them replaced. Price was good though.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 26/11/2023
Products do not match
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2023
Best price on the market, fast delivery
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Response from EASY-GLISS.COM
Hello Francesco, We are delighted to read your comment. See you soon The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2023
Slow shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2023
Great value for money. One star less because no news for 4 days after the order (service clearly overwhelmed during this Christmas period)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2023
Impossible to deliver to a relay point, what a shame... Otherwise nothing to say
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/11/2023
It took 14 days for the parcel to arrive and the webpage says 72 hours. I had planned a skiing trip and I almost didn't get them in time.
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Response from EASY-GLISS.COM
Hello Cristina, We are very sorry that your delivery did not go smoothly. We will pass on your comments to the carrier. See you soon The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2023
Not very user-friendly and ranking to improve
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2023
It arrived on time. Good quality/price
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Response from EASY-GLISS.COM
Hello Eider We are delighted that you are satisfied with our services. See you soon The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2023
Good product, very reasonable price and relatively fast delivery.
However, I made a return request and have not heard anything for 1 week.
Fortunately, I resold the product on leboncoin.
Top purchase service.
After-sales service to be reviewed more. Bad.
Thank you anyway.
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Response from EASY-GLISS.COM
Hello François, Our return conditions are all explained on our website. See you soon, The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/11/2023
The items inside the package moved freely and crashed into each other causing one item to be damaged when received.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/10/2023
But arrived
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Response from EASY-GLISS.COM
Hello Franco Your parcel has been lost by the carrier and a refund procedure is underway. We are sorry to hear about this incident, but we will do our utmost to ensure that your order is reimbursed as soon as possible. Sincerely
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2023
The site states that EasyGliss committed to a delivery in 48H, the delivery took 3 weeks
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2023
Fast shipping. Item as described
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/10/2023
damaged item
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/10/2023
Good, but... One downside, a plastic bag protection for the jacket would have been welcome rather than throwing it in a box without protecting it from dust. The price deserved this little attention...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2023
Easy to use and navigate on site. Found everything I wanted.
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Response from EASY-GLISS.COM
Hello, Thank you for your feedback. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/09/2023
Used skis but very worn
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Response from EASY-GLISS.COM
Hello Filippo, The skis are advertised as second-hand, and it is also stated that they have scratches and wear from use, which justifies the price. There is also a photo of the product showing the defects. We are aware that the product may not meet your expectations and you always have the option to return it for a refund. Best regards
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/09/2023
Good responsiveness, short delay, no unpleasant surprises, I recommend
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Response from EASY-GLISS.COM
Hello Yannick, Thank you for your purchase. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2023
I recommend this site, top material and service too
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2023
a bit long for delivery but I ordered during the summer period. so I forgive.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2023
answers to questions, without problems
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
My order was prepared and sent 10 days after my order, but the product was completely compliant, delivery with DPD fast and efficient.
I recommend!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2023
Fast delivery, easy after-sales contact. Interesting prices.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2023
The staff available by phone is welcoming and helpful, but the return procedure is a bit complicated
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/07/2023
More: material conforms to the description, fast delivery
Less: adjustment of the bindings to be reviewed (different spacing on the 2 skis and different hardness front/back)
Contacted by email, I received a quick response, with the correct adjustment values and apologies
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2023
Long delivery time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2023
Delivery after the announced deadline but product compliant
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Response from EASY-GLISS.COM
Hello Alexandra, We thank you for taking the time to leave a comment. We sincerely apologize for this delay. We take note of your feedback. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2023
Everything is ok
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Response from EASY-GLISS.COM
Hello, Thank you for your order. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/04/2023
Delivery requested to be delayed by a few days due to unfulfilled vacation. No email in return to indicate that this request was well taken care of. Significantly more expensive than some of its competitors.
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Response from EASY-GLISS.COM
Hello Pierre, We are surprised to read your feedback. Indeed, it is common for us to send packages later at the customer's request. Moreover, we respond to all our emails. However, we have not received any email from you. When you remain unanswered by email, we can advise you to make a call to communicate your needs. Finally, regarding prices. We are free to set our prices and we are at the lowest prices within the limits of possibility. It is up to you to choose which site you want to order from. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2023
The first time, I was received (on the phone) really coldly! I felt like I was bothering. Two weeks later, I 'dare' to come back: it was much better, fortunately. Everything was there, finally! Good welcome, advice, kindness, etc. So I ordered. For the rest, fast shipping, well-priced.
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Response from EASY-GLISS.COM
Hello Yves, We are sincerely sorry that your first experience did not go as well as expected. We will pass the information to our teams. Thank you for making a second call and for placing an order. Your satisfaction is our priority. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2023
Delivery speed. Good.
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Response from EASY-GLISS.COM
Hello Andrea, We always strive to deliver as quickly as possible. We are pleased that everything went smoothly. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 25/03/2023
Hello, I left a complaint message in your mailbox which went unanswered. There is no option on the site to return the product I ordered in duplicate. Best regards, Franck
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Response from EASY-GLISS.COM
Hello Franck, As we could see with you, we did not receive any email from you. Nor even a return request, this option was indeed available on our site. Once your request was made, we processed it as quickly as possible. Moreover, you mentioned modifying your return to better represent your experience. We would appreciate it if you could do so. Thank you in advance. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2023
Everything met my expectations. Highly recommend without moderation.
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Response from EASY-GLISS.COM
Hello Danielle, We are delighted to read your feedback. Our priority is to meet your expectations and achieve your satisfaction. Thank you very sincerely for your feedback and your recommendation. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/03/2023
Very nice Rossignol hero ski, not yet tried. Order received after a few days of waiting because not presented by the DPD carrier who made me wait at home for nothing for two days in a row!!! Carrier needs to be changed!!!
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Response from EASY-GLISS.COM
Hello Stéphane, We did our best to expedite your request with DPD. As we certainly had to explain to you, we can only deal with the agency in our city. Which then transmits the information to the agency that delivers to you. It may indeed be that not all agencies are as responsive as ours. However, overall DPD is the agency offering the best delivery times at the best prices. Additionally, we also offer delivery via Colissimo if you wish. Counting on your understanding, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2023
I only received the fixings later because they were not in the first package. Otherwise, product, service, and delivery were great.
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Response from EASY-GLISS.COM
Hello, We apologize for the delay regarding the fixings. Thank you for your feedback. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 25/03/2023
Lack of support and communication. Website information is not accurate.
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Response from EASY-GLISS.COM
Hello Robertas, Could you please elaborate. We would love to hear what you were missing in order to improve our website. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2023
Had some issues with shipping but everything else is ok. The item was shipped after 2 days instead of the same day as stated in their terms.
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Response from EASY-GLISS.COM
Hello Tomislav, First of all, here are the general conditions of sale: "c/ Order processing time If you place an order before 12pm: The product is available in our store stocks: your package is given to the carrier the same afternoon. The product is not available in our store: then an additional 24 hours is necessary to process your order. If you place your order in the afternoon, the processing time is postponed by one day. We are in the second case "article not available in store". That is, it has to be transported from another warehouse to the store to be prepared. This was written on the product sheet. So we have a 24 hours delay to ship the order. Then you placed your order at 7pm. As stated in the conditions, an order placed in the afternoon results in a processing time of one day. The delay is therefore two days. The shipment was done in accordance with our general conditions of sale. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2023
Customs fees for Switzerland a bit high
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Response from EASY-GLISS.COM
Hello Henry, Indeed, this is the problem we encounter outside the European Union. Unfortunately, we do not decide on customs fees. Hoping the product meets your expectations. The Easy-gliss.com team
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