Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.
Hello Stephane,
Thank you for your feedback!
Thanks again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
Ultra fast delivery (24h).
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Response from EASY-GLISS.COM
Hello Stéphane,
Thank you for your feedback.
Indeed, despite the order backlog, our carriers are doing their best to deliver to you as quickly as possible.
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2020
Terrible delivery service!!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/11/2020
I did not receive the correct product (aerosol instead of a tube)
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Response from EASY-GLISS.COM
Hello Laurent,
We sincerely apologize for any inconvenience.
However, we are surprised to read your feedback as you did not return to us internally.
I invite you to directly contact our team who will handle the issue.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Effective!
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Response from EASY-GLISS.COM
Hello Stephane,
We truly thank you for your feedback.
Your satisfaction is important to us!
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2020
Fast delivery
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Response from EASY-GLISS.COM
Hello Guillaume,
We thank you very much for your review!
The Easygliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
Fast shipping
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Response from EASY-GLISS.COM
Hello Kilian,
We thank you very much for your review!
The Easygliss.com team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/10/2020
Order placed on October 12, delivery on October 19 (for a product available and deliverable within 3 days)
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Response from EASY-GLISS.COM
Hello,
Your package left our facility on October 13 and was presented for the first time on October 16, but the medical house was closed when the delivery person came by, so your package was presented again on Monday, October 19.
We are sorry that you encountered delivery issues and we hope that your purchase will still give you complete satisfaction.
The easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2020
Well packaged product, compliant. Fast delivery but DPD notifies you on the morning of the delivery.
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Response from EASY-GLISS.COM
Hello David,
Thank you very much for your feedback! We are really glad that you enjoyed your skis.
However, we are sorry for the inconvenience caused by the delivery information from our carrier.
We hope to fully satisfy you on your next purchase.
The Easygliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2020
Very well in line with the order delivered on time following the summer break, hence the extended delay
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Response from EASY-GLISS.COM
Hello Celine,
We would like to thank you for your review regarding your purchase with us, and especially for your understanding regarding the extended delivery time.
Thanks again!
The Easygliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/08/2020
Product matching the description and fast delivery
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/07/2020
Very disappointed because already when I ordered everything was in stock and in the end to send me an email 3 days later to tell me that the ski poles are no longer in stock, it was for a birthday, so not cool, and then the carrier a disaster DPD not serious
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Response from EASY-GLISS.COM
Hello,
Indeed the poles you ordered were out of stock, we informed you by email and we offered you a €5 voucher as compensation valid on your next order, and your poles have been immediately refunded. Regarding the carrier DPD, we will report your dissatisfaction to them.
We hope that the shoes you ordered will satisfy you.
Best regards
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
Very satisfied with the buying experience.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/06/2020
Order ok delivery ok, product paid so it's fine, that's nothing really transcendent
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
Brilliant shop, great prices, dealt with easy-Gliss many times and they always deliver on time, offer a great service!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/05/2020
Fast shipping despite the pandemic.
Extremely interesting price.
The skis are very well protected.
The skis are not adjusted so the information is requested, it's not a big deal at all, but it's a bit of a shame to ask for information for nothing.
It's a pity that the delivery service does not provide a bit more precise indication regarding the delivery date.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
A bit long for shipping.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/03/2020
The received equipment had a visible defect. The person who sent these skis could not have ignored it and did not inform me... In the end, I returned the product (free return for a refund). I was refunded but what a waste of time and energy!
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Response from EASY-GLISS.COM
We sincerely apologize for this inconvenience, we hoped you could understand that the staff after 1 month of inactivity due to the Covid-19 crisis did their best to catch up on delivery delays and that unfortunately, human error occurs and during this period we should all be understanding and supportive of those who continue to work to satisfy consumers. Take care of yourself and your loved ones. The Easy-gliss.com team.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/04/2020
Between placing the order and the delivery departure, the time was too long and no information by email. Phone follow-up to inform me about my order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/03/2020
one star less because the email to inform me of the delivery conditions arrived after the delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/03/2020
Very good site
Delivery scheduled for Monday but finally arrived on Tuesday. Fortunately, we were in lockdown otherwise no one would have been able to receive it.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/01/2020
I bought ski pants from Easy-gliss. The item shipped did not match the item ordered. Not having seen it, I skied with it before realizing and trying to exchange it for the original size. After returning the package, easy-gliss refused it because the pants had been worn (I didn't notice it right away) and it had been returned late (indeed, I ordered the pants 1 week before my ski week, and returned it 3 weeks after its reception).
Unfortunately, my regret is that we could not find an arrangement. The proposal from customer service was that I keep the pants in the wrong size, without compensation, despite the fact that the initial error was not my fault.
Indeed, I could have checked the size upon receipt of the item but I did not do it.
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Response from EASY-GLISS.COM
Sir,
Indeed you returned the pants but it has probably been worn for more than 1 day as it showed numerous scratches on the bottom of the legs likely due to edge hits.
The pants were returned late and very damaged so unfortunately we cannot proceed with an exchange.
The easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2020
Correct deadlines and oversized packaging.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2020
Quite simple when you know what you're looking for
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
Fast delivery as promised.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
Fast delivery, package conforms.
Delivery note absent.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2020
Order processed and delivered in just over 72 hours, hard to do better, thank you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
Skis not yet tested. Good packaging, delivery ok. Ski prices with super promotion! The junction plate of the bindings is transparent, which is not very nice. This does not change the quality of the skis.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
Fast and compliant delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2020
Interesting price. Received on time and well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2020
Very serious site, email received upon confirmation and shipping of the package.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
Preparation and shipping were quick, several difficulties in getting delivered by the carrier who has his depot 70 km away and who chains successive deliveries without taking into account the expressed preferences.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
Professional! I would have rated it expert if only the bindings had been installed, only downside... otherwise very good...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2020
Order arrived on time without any issues. However, the shipping box was way too big (3-4 times the size of the helmet packaging)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2020
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2020
Good reception
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2020
DPD delivery deplorable. See reviews on their site!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2020
Perfect product. Fast and perfect delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2020
The site is not very practical when browsing from a smartphone. In particular, the search filters 'jump' when going back from a product sheet.
The team is top-notch! (Commercial gesture on the poles)
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/02/2020
packaging of the fasteners open in the box
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Response from EASY-GLISS.COM
Sir,
We are sorry if the box of fasteners opened in the carton, it is true that some carriers are not gentle with packages. We take note of this information and we apologize for this inconvenience.
The Easy-gliss.com team
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