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O
Rating: 4 out of 5
Not delivered to the exact address
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Customer reviews of EASY-GLISS.COM
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 910 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many customers noting deliveries arriving quickly, on time, and in good condition. They highlight attentive, responsive customer service and helpful follow-up, including clear communication, phone availability, and effective assistance with order changes or questions. Product quality and accuracy are repeatedly praised, with items matching descriptions, well-packaged, and easy-to-align with expectations or adjustments (such as bindings). The overall shopping experience is described as smooth and efficient, with competitive prices and a broad assortment that inspires repeated use and recommendations.
Reviews 1, 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Fast and reliable shipping, friendly contact and easy preview of the order and tracking of the shipment (even abroad).
Only the initial delivery date was not quite correct. A little note might be welcome. Nevertheless, it's great! Highly recommend.
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Only the initial delivery date was not quite correct. A little note might be welcome. Nevertheless, it's great! Highly recommend.
F
Rating: 4 out of 5
Delivery status not very enlightening for tracking.
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P
Rating: 2 out of 5
The delivery arrived late, and no response was given despite my inquiry by email. Moreover, their phone number is always on voicemail despite many attempts. Too bad because the price of the purchased product is really very interesting… Good luck with the work you have left to improve.
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K
Rating: 1 out of 5
Package delivered to a different address than the one indicated during the order.
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V
Rating: 4 out of 5
In principle I am very happy with the delivery. But what I am missing is the handbook of the Marker binding and the hint, to which type of boot the binding has been set (Marker uses the multi-norm, i.e. usable for touring, Gripwalk or alpine boots).
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J
Rating: 2 out of 5
Deadline not met. Order on 15/01 delivered on 22/01 very far from the announced deadlines. Very disappointed.
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M
Rating: 4 out of 5
Too bad the site does not offer return package management with a carrier with negotiated rates. Delivery and products conform with interesting sale prices.
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M
Rating: 4 out of 5
This is the second time I buy online and I am satisfied.
Just to say that this shipment took a little longer to arrive
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Just to say that this shipment took a little longer to arrive
P
Rating: 4 out of 5
Four stars because a tiny bit of extra protection during packaging would have prevented a small scratch on one of the skis during transport.
For the rest, nothing to complain about except for the slightly long shipping time, probably due to the orders accumulated during the holidays. Very friendly people on the phone.
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For the rest, nothing to complain about except for the slightly long shipping time, probably due to the orders accumulated during the holidays. Very friendly people on the phone.
E
Rating: 4 out of 5
We had a bit of a scare because the skis arrived the morning of our departure. Ordered on 21/12 delivered on 31/12 (Complicated period for deliveries)
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S
Rating: 4 out of 5
Very good, fast delivery.
A few additional details about the product would be a plus, hence one star less.
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A few additional details about the product would be a plus, hence one star less.
P
Rating: 4 out of 5
Very good
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T
Rating: 4 out of 5
Very fast delivery
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E
Rating: 4 out of 5
Very attractive prices. The order was shipped a bit late. It was the holiday season.
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L
Rating: 4 out of 5
Service from easygliss was impeccable, the only downside was the delivery person, the company is really not very serious regarding deliveries !
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F
Rating: 4 out of 5
All good
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S
Rating: 4 out of 5
Stock not always updated
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J
Rating: 4 out of 5
It took 10 days to send it, but ok
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G
Rating: 1 out of 5
Quick shipment of the order, however, unresponsive after-sales service that claims not to belong to an online commerce group to justify itself. I had to return my order due to a size issue, shipping costs at the customer's expense and refund still pending even though the package has been received for over 10 days. When contacting the service, the people are extremely unpleasant and hang up on you. I used to order from competing mountain sites and never had such problems.
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P
Rating: 2 out of 5
Helmet received in the wrong size. Customer service offered me a refund or an exchange, then no further action.
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Response from EASY-GLISS.COM
Hello, Your helmet has been ordered for in-store delivery, it should arrive in the coming days. We will contact you by phone as soon as we receive it as indicated in our email. Best regards.
A
Rating: 4 out of 5
Good follow-up
Good exchanges and communication regarding delivery.
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Good exchanges and communication regarding delivery.
L
Rating: 1 out of 5
Scarpa with a defect and unwearable
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J
Rating: 4 out of 5
The site is well made, the delivery was really fast for me ordered the skis the day before received the next day.
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D
Rating: 4 out of 5
Everything is correct.
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F
Rating: 4 out of 5
Great offer, too bad the packaging suffered somewhat from transport, burst at the fixings and patched by the carrier with tape that didn't hold. Too bad there was no padding around the pair of skis wrapped in bubble wrap. A bit light given the free space in the box. One star less for that.
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M
Rating: 4 out of 5
Slight delay in delivery without spontaneous communication
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A
Rating: 4 out of 5
Good prices.
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R
Rating: 4 out of 5
Plenty of choices, there's plenty to enjoy. So let's not hesitate. Order received within 8 days.
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K
Rating: 4 out of 5
Well-packaged order, received on time.
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A
Rating: 4 out of 5
A good choice, I have been using this model for several years.
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P
Rating: 4 out of 5
Nothing to report.
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B
Rating: 4 out of 5
Order shipped within 1 week, items conform to descriptions.
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B
Rating: 4 out of 5
Fast and efficient!
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M
Rating: 4 out of 5
After informing me of the stock shortage, they quickly found a solution.
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M
Rating: 4 out of 5
Fast and efficient
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J
Rating: 4 out of 5
Conform and fast shipment
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S
Rating: 2 out of 5
Only one pair of sneakers delivered out of the two ordered!
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Response from EASY-GLISS.COM
Hello, as agreed with our advisor, whom you spoke to on the phone yesterday, the second pair of sneakers will be delivered in the coming days to the pickup point you wished to change. Best regards, the Easy-Gliss.com team.
H
Rating: 1 out of 5
Two 87-degree edge angles are missing, I request to return or refund the amount
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Response from EASY-GLISS.COM
Hello, We apologize for this error. We will immediately send you the 2 missing items. Best regards, The Easy-Gliss.com team
L
Rating: 2 out of 5
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