Customer reviews of EASY-GLISS.COM

Well-designed site, well-packaged material, however communication from the delivery organization was not clear

perfect

Order received quickly

Delivery times respected, excellent customer relationship, product meets my expectations. I recommend

fast processing and delivery

Very responsive, great product

perfect

Everything perfect, delivery in a few days and right purchase

Fast shipping, GLS tracking ok, however, the packaging of the item was terrible, very light cardboard, poor closure. Needs to be reviewed!!

Very good despite a slightly long delivery time and a relay point error, but my package arrived well and I am delighted with my item. Thank you

Good responsiveness, very good follow-up!

Serious delivery

Perfect, easy ordering, products are perfectly packaged and sent quickly. I will surely come back to buy my next ski jacket

Big delivery problem with DPS at home (14 days of package retention before delivery). The shipment by easygliss was immediate since the package was at the carrier's depot the day after the order

Very good

Easy to consult

Great service and fast delivery.
Packaging needs to be reviewed. The box arrived damaged. Fortunately, the skis were not damaged. I would consider wrapping them in bubble wrap to avoid risks.

Order received on time

Wide choice well classified and listed

Order received very quickly
Customer service difficult to reach

I ordered Rossignol skis and just skied with them for a week, impeccable at a very affordable price. The only downside is the delivery by GLS which leaves the package in front of your door in the morning and when you come home late in the afternoon, there's a chance someone has taken it.

Description matches the product received quickly very well packaged I recommend thank you

Everything perfect!!

Fast shipping. Item perfectly matches the description

Perfect delivery and material

Skis ordered Tuesday evening at 7:15 PM and received Thursday morning at 8:30 AM… incredible speed!

Fast and efficient shipping, quick communication
Nothing to complain about.

Item as described
Fast and efficient delivery
Good quality-price ratio

Great and ultra-fast delivery

Perfect, fast and quality product at a very competitive price!!! I recommend

Super fast shipping, ordered one morning received the next day. Item as described
No bad surprises

1st order on this easy-gliss site
very good service! delivery as expected, competitive price
So nothing to report! I would recommend

I didn't give 5 stars only because I had to prompt the order, as soon as prompted it was shipped.
Perfect packaging

Perfect!

Having a doubt about the product I wanted to order, I had someone on the phone who was able to advise me, the order placed I received everything in 3 days without particular difficulty

The cardboard box was split in half and the skis had no protection. It should have more protection for such transport

Easy to use site and friendly contact with the store as well as the after-sales service.

compliant order, good exchange for technical questions

Clear and comprehensive site

When 8 cm makes the difference… even on the ski slopes!
I ordered a pair of skis from Easy Gliss with high expectations for a vacation in Austria, but they arrived 8 cm shorter than promised. Yes, you read that right: 8 centimeters which, as we know, make a huge difference in many situations!
Imagine the scene: ready to race down the slopes at full speed, and then, a moment of confusion… “But where did my extra 8 cm of adrenaline go?” It seemed like Easy Gliss had decided to give me a “minimalist” gift to see if I could turn a pair of short skis into a new sport: “compact skiing,” ideal for those who like to travel light (even if it comes at the expense of a bit of downhill speed).
The situation became even more complicated when, after contacting customer service to find a solution – perhaps a voucher or a discount to compensate for the error – I found myself hitting a wall: no compromise, just the obligation to choose between returning the product (and then spending more to rent a pair of skis) or keeping these “compact” skis. In short, a categorical refusal of any balanced solution, which practically forced me to opt for the least costly option, even if it was not at all what I wanted.
The staff, who had even installed the bindings for the shoes (probably wearing thick glasses to not notice the incorrect length indicated on every centimeter of the packaged ski), explained the error in a manner as enigmatic as it was absurdly ironic, leaving me wondering if the correct size was simply “out of stock” and if those 8 cm represented the last frontier of winter DIY. After long negotiations, I had to choose between giving up my vacation plans or bearing the extra cost of renting. Caught between pragmatism and humor, I opted to keep the skis – 8 cm shorter, but 8 cm more of stories to tell!
If you are looking for a dreadful shopping experience that not only offers you a (almost) compliant product but also a good dose of anecdotes and laughs, Easy Gliss is the perfect place. And remember: in life, sometimes, it only takes 8 cm to change perspective… or at least to race down the slopes with a touch of irony.