Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.
Hello Jean-Marc, Thank you for your purchase. Have an excellent ski season. The Easy-gliss.com team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/01/2022
The description does not match the product sold
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Response from EASY-GLISS.COM
Hello, We are sincerely surprised by your comment. Indeed, since we started selling this product, we have not received any feedback indicating an error. Best regards, The Easy-gliss.com team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/01/2022
very poor customer listening, no service my package was delivered to the wrong relay and in another village after contacting them they explained to me that it was not serious I just had to go pick it up I would have at least liked an apology and some listening site to avoid
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Response from EASY-GLISS.COM
Hello Maurice, As you have surely been explained, we cannot manage the package once it has been entrusted to DPD. The delivery process is the responsibility of DPD. We are sorry that the delivery did not go as planned. Sincerely, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2022
Product and competitive price. Lacks care for packaging, the shoe box is placed in a box that is too large. As the box is not sealed, the shoes moved slightly in the box. No damage to the shoes but this is a point to improve to avoid unpleasant surprises
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Response from EASY-GLISS.COM
Hello Arthur, Thank you sincerely for your feedback. Facing difficulties in restocking cardboard, it may indeed be that the boxes used are not the most appropriate. Please excuse us. Thank you for your purchase. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
correct: good product, fast delivery
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Response from EASY-GLISS.COM
Hello Yves, Thank you for this comment. We are delighted to have been able to meet your expectations. Have an excellent ski season. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Serious site, fast and quality delivery
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Response from EASY-GLISS.COM
Hello Bruno, Thank you sincerely for your review. Your satisfaction is our priority. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Great site, great customer service. Delivery by DPD not compliant: instead of delivering to the home, the package was left at a relay point without me being notified.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/12/2021
I ordered skis on this site on 11/12/2021. It is now 18/01/2022 and I still have not received my skis. I have made numerous complaints to customer service without any response from them.
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Response from EASY-GLISS.COM
Hello Karim, We are surprised to see your comment. We have responded to each of your complaints. We informed you that the problem comes from DPD and not from us. Moreover, we have taken charge of your file and are awaiting a response from DPD. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2022
Careful shipping
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
Ski boots in miserable condition! This is neither nice to look at nor safe! I will NEVER order again and hope to receive a full refund! Return shipping must be PAID by ME. Also, the wrong size was delivered. NEVER AGAIN!
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Response from EASY-GLISS.COM
Hello Constanze, The product you ordered is a used product. As stated on the product data sheet, the screen printing may have scratches and dents. Regarding the size, you never contacted us about an error. We hope for your understanding. Your Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/12/2021
Unfortunately, the rust on the bindings was not included in the price...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/12/2021
It is about better rating the condition of the skis which was just correct and not in very good condition!
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Response from EASY-GLISS.COM
Hello Christelle,
The skis you ordered are second-hand skis.
Having already been used, we take care of redoing the sole (complete maintenance) as well as checking the bindings.
However, it is normal for cosmetic defects on the top of the ski to be present.
Counting on your understanding,
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
Easy access site, delivery arrived as planned
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Response from EASY-GLISS.COM
Hello Herve,
Thank you for your purchase and your trust.
See you very soon.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2021
Product as described, fast delivery. I just find that the site lacks a bit of information about the products (e.g.: size of the snowshoes, male or female product,....)
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Response from EASY-GLISS.COM
Hello Fanny,
Thank you for your feedback.
Regarding the information on the product, the size and user weight are provided except in cases where the product is one size fits all, thus it corresponds to all types of people.
Finally, most of our snowshoes are unisex, which is why the gender is not specified.
Hoping to have answered your questions.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
Good
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Response from EASY-GLISS.COM
Hello Pierre,
Thank you for your purchase.
Wishing you an excellent ski season.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Super fast delivery before Christmas!!! Bravo!!!
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Response from EASY-GLISS.COM
Hello Bernard,
We are delighted that you received your order on time.
Thank you for your comment.
See you very soon.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/12/2021
Problem with bindings and after-sales service is clearing customs while the skis have not been used
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Response from EASY-GLISS.COM
Hello Azzedine,
It seems that you ordered alpine skis to use with hiking ski boots, which does not work. Our after-sales service explained this to you by phone.
We cannot take back the skis that have been drilled according to your indications, as stated when you placed your order.
The Easy-gliss team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2021
Quick service. Good choice.
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Response from EASY-GLISS.COM
Hello Philippe,
We are delighted to hear of your satisfaction.
Thank you.
Have an excellent ski season.
See you soon.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/11/2021
The delivery person (DPD) is unacceptable. As for Easy-gliss, nothing to complain about, everything was very good. One piece of advice, do not work with this carrier anymore.
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Response from EASY-GLISS.COM
Hello Nicolas,
We are sorry that the delivery did not go as planned, but we count on your understanding, as we are not responsible.
We will make sure to pass on your satisfaction to the Easy-gliss customer service.
Hoping to see you again.
The Easy-gliss team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
Very good
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Response from EASY-GLISS.COM
Hello Vincent,
Thank you for your purchase.
We wish you a very nice ski season.
See you soon.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/11/2021
My opinion is very good regarding the seller, Easy-Gliss, but the transport is a disaster. 3 weeks to get my package and 6 rabbits placed while I was waiting for them at home... in the end, the products arrived with the packages ripped open (so all products in disarray). Miraculously they seem to work...
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Response from EASY-GLISS.COM
Hello Arnaud,
As we have already told you, once the package is entrusted to the transport company, we cannot manage the delivery process.
However, we completely understand your dissatisfaction and once again we apologize.
Your package is in good condition and that is the main thing.
We wish you an excellent winter season.
Hoping to see you again.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 26/11/2021
Received more than 10 days after the order (despite the additional delays from Black Friday) no one answers the phone, email exchanges are barely friendly. The only solution found when I expressed my dissatisfaction (it was for a birthday) was the cancellation of the order. I specify that the order was shipped 1 week after payment. And if you don't contact them, no one warns you. Black Friday being every year, why not organize in advance like many other shops of the same kind... this was my first order, there won't be a second! I couldn't give the gift on time!
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Response from EASY-GLISS.COM
Hello Béatrice,
First of all, we respond to all calls made during opening hours.
Unless we were already online, there is no reason we wouldn't have taken your call.
Regarding the delays due to the numerous orders placed during Black Friday, it was notified at the time of the order that shipping times had been extended.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/11/2021
The skis arrived and the bindings were not adjusted even though the information was requested at the order...
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Response from EASY-GLISS.COM
Hello Jacques,
We sincerely apologize for this error.
We will make sure to pass the information to our team.
Have an excellent ski season.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
Very good
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Response from EASY-GLISS.COM
Hello Julian,
Thank you for your purchase and your trust.
See you very soon.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
Clear site, fast delivery and compliant with the planned relay point.
A downside on the delivery conditions: the package arrived open!
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Response from EASY-GLISS.COM
Hello Jérôme,
We sincerely thank you for your feedback.
Regarding the shipment, we use a private company so we cannot manage the delivery.
However, we apologize and hope that your package is in good condition.
Have an excellent ski season.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/11/2021
The boots arrived full of mud, dust, and grass. Also, the inside was not 100% clean as mentioned in the description.
The shipping was very fast, the packaging perfect
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Response from EASY-GLISS.COM
Hello Sergio,
We would like to sincerely apologize.
We are very surprised by your comments and will pass the information to our teams.
Thank you for reporting this issue.
Wishing you a great ski season.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2021
Fast delivery
The tip of a ski boot is missing the rivet... I have to go get it done at Decathlon
Otherwise, the ski is in good condition. Clean sole.
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Response from EASY-GLISS.COM
Hello Sophie,
Thank you for your feedback.
Please excuse us for this inconvenience.
We will make sure to pass on the information so that this does not happen again in the future.
Hoping that you will not be penalized for this start of the season.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/11/2021
Maybe...
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Response from EASY-GLISS.COM
Hello Francis,
We are sincerely sorry but we do not understand your opinion.
Could you please provide us with more details? (You can write in English if you prefer).
Looking forward to hearing back from you.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2021
Fast delivery.
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Response from EASY-GLISS.COM
Hello David,
Thank you for your purchase.
Have a very good ski season.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2021
Products really available and delivered in a very short time? Only downside: the box was too big and got crushed during delivery (the backpacks are intact).
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Response from EASY-GLISS.COM
Hello Anna,
We take note of this downside regarding the packaging.
Thank you for your feedback, it is important for us to know your opinion in order to always improve.
See you soon.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/11/2021
I am disappointed because the skis were a gift and they arrived dirty with dirt... it's really disappointing
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Response from EASY-GLISS.COM
Hello Nathalie,
We apologize again for this incident.
We have credited your loyalty account following your feedback on the subject.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Clear site, fast shipping. It might be worth specifying if the equipment is new or sold due to existing defects on the equipment.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Fast delivery; Efficient resolution of a small issue with the delivered product (return and exchange)
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Response from EASY-GLISS.COM
Hello Stéphane,
We sincerely thank you for your feedback.
We are glad to have managed the return as quickly as possible.
Wishing you a good ski season.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/10/2021
Simply bad.
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Response from EASY-GLISS.COM
Hello,
What problem did you encounter?
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/11/2021
Delivery error regarding the ski shoes... forced to return the unwanted shoes while waiting for mine.
Too bad it falls on me...
I hope for a commercial gesture from Easy-gliss.
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Response from EASY-GLISS.COM
Hello,
We apologize for the error regarding the shoe shipment.
However, the return process was handled the same day.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/11/2021
Products conform, but I couldn't apply the 15% discount code (12YEARS) without any reason being provided to me.
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Response from EASY-GLISS.COM
Hello François,
Regarding the discount, it is indicated in the promotion that only products without a section represented by a marmot are eligible for the reduction.
However, it turns out that the products in your order had a marmot section.
Next time, if in doubt, do not hesitate to contact us for explanations.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2021
SERIOUS, ONE STAR LESS FOR DELIVERY
DPD can do better in terms of communication.
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Response from EASY-GLISS.COM
Hello Pascale,
We thank you for your feedback.
Regarding DPD, we remind you that it is a private company, so we are not responsible for the management of the delivery once the package is entrusted.
Best regards.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2021
Good site, very fast delivery 24h
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Response from EASY-GLISS.COM
Hello David,
We do our best to ensure everything goes well.
Feedback like yours can only be encouraging.
Thank you.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/10/2021
very clear
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Response from EASY-GLISS.COM
Hello Patrick,
We thank you for your purchase.
The Easy-gliss.com team
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