Customer reviews of EASY-GLISS.COM

I found myself very well. Even after the purchase, I was always informed about the shipment.

Arcade pack ordered mid-March, received mid-April! Really attractive price but a victim of its success... A seller called me the day after the order to tell me that the product is no longer in stock and that it will be shipped to me when restocked (something I can somewhat accept). Four weeks later, noticing that the product is available again on the site, I sent an email to customer service to find out the delivery date... I remained without news from this email. Three days later, I contacted this same service by phone, and they told me that the item would leave the depot on 07/04. On 08/04, not having any tracking for the package, I called the service again, and they told me that the order had not been shipped... ultimately it would be shipped the same day! In the end, very good product and very interesting price which cost me two canceled weekends skiing!

4/5

Packaging a bit too light for my taste.. but very fast delivery!! Top notch

Very responsive and order delivered within the allotted time.

Very fast delivery! However, it was a bit difficult for me to understand if the skis were adjusted and waxed upon receipt, a note would have been appreciated.

Delivery took quite long but overall it's ok

Everything was good with the skis and bindings, but packaging could have been more durable - the skis could have been bound together with straps/zip ties and packaged in bubble wrap.

Great store, but GLS is simply a bad supplier. I had really big problems getting the package. But that's due to GLS and not Easy-Glis.

Everything is in accordance, ideal transaction!

Skis quickly prepared and sent. Serious work, bindings adjusted just right. However, the service of the delivery company GLS is poor. No choice of delivery slot as promised. Then, for two consecutive days, the package was supposed to be delivered to me but no delivery person showed up. Finally, the third round was the right one.

It was as promised. The delivery took significantly longer than stated, 10 instead of 3 days. However, those who can wait will find great prices here.

Delivery a bit long. I had to call customer service to get news about the shipment.

Skis arrived without edges and without imprint, adjustment done in a rough manner. Absolutely not ready to use. If I had gone to the store, I would have spent the same amount.

Satisfied with the purchase, the price, and the packaging. Too bad the guaranteed delivery in max 48/72h took much longer.

I have to mention and adapt my note to the very unpleasant delivery experience I had until the end. Last-minute cancellation after monopolizing an entire day... Twice. False promise of delivery on a Saturday, while GLS does not work on Saturdays. Final delivery at a relay point, no notification, I discover by myself that the package seems to be delivered, I call for confirmation and they give me a code, they explain that I just need to retrieve the package, on site no code, request for identification. No dialogue between the driver and GLS services, services that are equivalent to a wall in terms of communication. But for Easy Gliss, the product is fine, the package was a bit damaged, fortunately not the shoes, some plastic packages were already opened... I hope nothing is missing. And on the phone, the person who tried to help me with the delivery issues was very friendly despite the impossibility of getting GLS to react.

Purchase in line with my expectations and fast delivery.

Great

The transport was delayed more than indicated, but otherwise very good, product correctly and a fabulous price. I recommend the website

Good service, the ski has a defect in the decoration glue at the heel, not detected during inspection? Not a reason for return in my opinion, but needs improvement.

Great, delivery ok, product perfect, try in the mountains, perfect.

Perfect book delivered very quickly despite delivery to a relay point instead of my home

Goods conform and quick delivery. But before making the purchase, difficult to reach by phone.

Hello, The package arrived damaged, after opening and checking the product it was damaged due to a shock, so I refused it.

Longer delays than expected. I had to rent a board in the meantime, waiting for the delivery.

Little information about the package delivery

Everything is fine. The only downside is that the box containing the purchased item was slightly damaged. But nothing serious.

Product as described and delivered as expected. Very satisfied. It would have just been interesting to provide an adjustment guide for the mounting.

5 stars for the material and customer relationship, 1 star for the delivery: Delivery before the requested date. Date on which I was not available. Delivery to a pickup point without prior agreement, 10km from my home and where I do not have transportation.

Fast service... the second-hand products are really second-hand.

I placed an order,send a email 14 after 8 days,1 item not in stock. U send me that you send both items the next week. Got one item nie and waiting for a refund from the second because its not available

The package was lost by GLS and for a few days it was unknown where it was. I asked Easy-Gliss after three days of silence from GLS and a visit to their local branch to intervene to find out where the package had gone, but there was no response from Easy-Gliss. The package then arrived. It was properly packaged and the purchased product (ski boots) was OK.

Skis conforming to the order. Small downside once the order was placed, no online information on the departure of the order. I had to call after a week. Once handed over to the carrier, you can track it via the carrier, too bad!

Well, the skis were in good condition but they could have not been because they were packed in a simple cardboard box without any protection. The box was bent at the top but fortunately the skis were smaller than the box. The delivery person did not know it was fragile. Too bad... That said, the product is OK. Unknown binding brand.

To my surprise, the ski boot unfortunately did not have grip walk. Therefore, it does not fit my binding.

The skis arrived on time. Despite having provided the dimensions of the boots, the bindings were not well adjusted. Everything else was fine.

Material conforms to the order and good price. Small complaint, the delivery time a bit longer than expected. But we are in the Christmas period so I suppose a lot of work.

The article is compliant, the only problem is the delivery time.

Paid return is a shame, especially for the price of the product and the multiple differences between ski shoe brands.

It took a very long time for the goods to be shipped despite immediate payment receipt.