Customer reviews of EASY-GLISS.COM

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 888 published reviews
5 4 247 87% 4 430 9% 3 97 2% 2 44 1% 1 70 1%

Summary of reviews

Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.

Reviews 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2018
Product delivered early. Good product but mediocre packaging
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/02/2018
The packaging was very average, as there was no protection for the helmet box which was simply placed in a much larger recycled cardboard box. Kudos to the carrier who was very delicate with this super fragile packaging!
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Response from EASY-GLISS.COM
Hello,
The Easy-gliss policy is in favor of ecology and recycling, which is why we practice recovery as much as possible and reduce packaging layers within limits during shipments. A helmet being solid, also being in a cover, a box adapted to its size and another box we know as professionals that the helmet protected by 3 different materials, is in no way at risk of being damaged.
Using more than 4 different types of packaging for a single product does not correspond to our policy.
We apologize and hope you understand us.
Sportingly,
The Easy-gliss team.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/01/2018
Some difficulties with customs clearance (2 weeks) and higher import fees in Switzerland than expected (fixed fee added by the delivery person in addition to VAT). Otherwise, nothing to complain about. Material conforms to the order and perfect packaging.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/02/2018
Deadlines respected
Problem with a shoe
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2018
Items received in good condition, I am satisfied with the order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2018
User-friendly site, good product descriptions, fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/02/2018
Fast but not enough details on the condition of the shoes
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2018
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2018
Okay but very limited packaging! A scratch on my ski pole
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
I was directly directed to the purchased item after searching for this item on Google. I didn't really stay on the site except for registration
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2018
Good +
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
Minimal packaging, the snowboard was sticking out of the box.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2018
Product meets my expectations... Fast delivery..
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/02/2018
Site with interesting prices and fast delivery. You can contact them by phone, very friendly staff. I recommend. It would be desirable to see more close-up photos to really understand the condition
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2018
Very well received, shoes in decent condition for second-hand. Given the price, it's great
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/01/2018
Fast and compliant delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
fast and in accordance with the request.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2018
Fast delivery and the items offered are really cheap for the quality
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/01/2018
The skis could have deserved better packaging
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Response from EASY-GLISS.COM
Hello Sir, We thank you for your feedback, following which we will do what is necessary and pack the new skis in bubble wrap. The team hopes to have met your expectations, looking forward to a future order. Best regards, The Easy-gliss team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
Good site, efficient, very good customer service. Only downside, a bug on the site for returning merchandise, but resolved by phone with customer service (thank you Julie!)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2018
Quality material at interesting prices during sales. Delivered quickly and in very good condition.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/01/2018
Nice site, varied products. A little effort to do what is announced (revision, preparation...)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2018
Very satisfied with the speed of shipping, just a small downside on the packaging which I find too fragile (no breakage, I specify).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2018
Order arrived on time and in good condition.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2018
Serious and
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2018
I thought the skis would be less damaged on top, you can see they have been used a lot.
The sole seems to have been well redone.
Very fast delivery, however, before the scheduled day.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2018
Well-organized site, good contact, efficient and correct delivery
The waxing promised for sale was a bit disappointing
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
Very good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2018
perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/01/2018
Hello, very good quality for the price.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/12/2017
What a shame! A shipping error and everything falls apart... It would have been 5 stars if the person who did the shipping hadn't thought about... something else at the same time! I will have the opportunity to give them on the next order...
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Response from EASY-GLISS.COM
Hello Sir, We apologize for this oversight and hope to satisfy you with all your purchases on your next order. Thank you for your feedback. Best regards, The Easy-gliss team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/12/2017
Delivery on time... Good communication with customer service following a slight issue with the order and very accommodating. I would recommend this site to my friends.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/01/2018
Very good and fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2017
Great site, just specify to block the ski stops when sending as they were coming out of the packaging.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/12/2017
Order return due to size error handled without issue. I recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/12/2017
Professional site.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/12/2017
I usually buy from your competitors. Nothing to say about the product except that it was not sufficiently protected (no bubble wrap)! Skis in bulk. Not normal in my opinion.
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Response from EASY-GLISS.COM
Thank you for your feedback.
We take your constructive comments into account and will ensure to better protect our packages.
Best regards,
The Easy-gliss team.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 04/12/2017
Relatively clean snowboard despite the scratches, quality of the base 0 supposedly waxed and sharpened, it ultimately needs to be redone by professionals!!!!!
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Response from EASY-GLISS.COM
Hello Sir,
We are surprised and we apologize for this inconvenience.
However, please know that you have the option to contact us and return your order within 14 days.
Concerned about satisfying our customers, we always strive to find a solution.
We wish you pleasant end-of-year holidays.
The Easy-gliss team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Fast and efficient delivery
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