Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.
It works well and I managed very well with the translator
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Response from EASY-GLISS.COM
Hello Juan Luis, We are glad that you found what you were looking for. The site is available in five languages (English, German, Italian, Spanish, and French) to satisfy all our customers. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2022
Everything is fine.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/10/2022
Great advice for remote sales. The wear of the used shoe is excessive. We are on a product that I would not have bought. You are going a bit far on the viability of the used shoe.
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Response from EASY-GLISS.COM
Hello Sabine, All our used products are checked (and maintained for skis = sharpening waxing). The price is then set according to the wear of the product. Additionally, specifying that the present wear only concerns the screen printing, meaning that a liner or a sole that is too worn will be replaced. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/09/2022
an insufficient automatic information but a very responsive customer service.
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Response from EASY-GLISS.COM
Hello Jean-Christophe, We take note of your feedback. Thank you for taking the time to share your feelings with us. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2022
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2022
Fast delivery, very pleasant site
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Response from EASY-GLISS.COM
Hello Mélanie, Thank you for taking the time to give us feedback. Your opinion matters a lot. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Quality material sold on this site
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Response from EASY-GLISS.COM
Hello Christian, Thank you for your feedback and your trust. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/07/2022
The site is clear, orders are easy to place. Too bad DPD (delivery company) does not deliver packages on time. And when it cancels a delivery, it does not notify you.
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Response from EASY-GLISS.COM
Hello Thomas, We would like to thank you for your feedback. Regarding the delivery, as you mentioned, it is a delivery company that takes care of it. Therefore, we cannot manage the package once it is entrusted to the delivery company. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/07/2022
Hello, there is a small misunderstanding, I ordered skis with Rossignol bindings and I received skis with Look bindings, please explain why?
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Response from EASY-GLISS.COM
Hello Franck, The Look brand is a brand of bindings that is part of the Rossignol group. The bindings received are indeed those indicated in the title of the product sold. Hoping to have answered your question. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
Just a few small impacts on the skis!!
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Response from EASY-GLISS.COM
Hello Adrien, We are surprised by your feedback. The skis shipped are new and packaged to protect them during transport. If the impacts are too significant or may come from manufacturing defects, we invite you to contact our service (only if the skis have not been used). The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Order tracking not available with the carrier and notified on the same day that delivery would not take place.
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Response from EASY-GLISS.COM
Hello Francois, We are surprised to read your feedback. Indeed, regarding tracking, it is normally available from the preparation of the package until its arrival. As for delivery, we cannot manage the package once it is handed over to the delivery person. Hoping to have met your expectations regarding the ordered product. Best regards, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
compliant and delivered on time
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Response from EASY-GLISS.COM
Hello Agnes, We are delighted to have met your expectations. Thank you for taking the time to leave us a review. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/06/2022
Not at all to criticize but the packaging was very damaged.
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Response from EASY-GLISS.COM
Hello James, We are sincerely sorry. Unfortunately, we cannot control the quality of service and the care taken by the delivery person. However, we do our best to protect the product as much as possible so that it arrives in good condition regardless of transport conditions. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2022
Good, product and delivery times as expected
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Response from EASY-GLISS.COM
Hello Pierre, Thank you sincerely for your feedback and for your trust. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
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Response from EASY-GLISS.COM
Hello Philippe, We are glad to learn of your satisfaction. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2022
Order received without issues. Super bag. I prioritized a French site and I am not disappointed.
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Response from EASY-GLISS.COM
Hello Thomas, We are pleased to learn of your satisfaction. We are delighted to have met your expectations. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Site ok, fast delivery, responsive customer service
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Response from EASY-GLISS.COM
Hello Philippe, Thank you sincerely for taking the time to leave a review. We are pleased to have met all your expectations. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/04/2022
The package was torn on the side and the file was missing!!!!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/03/2022
The purchase and the correct shipment took too long, like 10 days. The ski boot in my size had no way to fit my foot but was perfect. I had to return it and therefore paid shipping costs of €9 and return costs of €18 and I have nothing. Too expensive
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Response from EASY-GLISS.COM
Hello Igone, We are sorry that you are disappointed with your experience on our site. Regarding delivery, we cannot bear the costs on our part below a certain order amount. Now about the return of the order. Our sales conditions specify that you have to pay the return shipping costs unless the return is due to an error on our part or an original defect of the product. Finally, these conditions were accepted when placing the order. We hope you understand. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/03/2022
a first shipment and a return: ski length not compliant no instructions on the bindings competitive price shipping speed
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Response from EASY-GLISS.COM
Hello Michel, We would like to apologize once again for the ski length error during the first shipment. Regarding the instructions, we are surprised. Indeed, when the instructions are present with the binding, we put it in the packaging with the skis. This should have been the case for your order. We will pass this information on to our teams. Finally, it is important for us that you are satisfied despite the error that occurred at the beginning. Have a great end of ski season. The easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
the packaging: the skis should be a little better protected
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Response from EASY-GLISS.COM
Hello François, We are sincerely surprised by your feedback. Indeed, all our new skis are packaged in bubble wrap and then in a box sized to the product. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/02/2022
Unfortunately, the shipping (transport) experienced huge delays. Excellent merchandise.
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Response from EASY-GLISS.COM
Hello Emilio, We would like to apologize for the delay caused by the carrier. We hope you are still satisfied with our services. Sincerely, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
Hello, The skis were not fitted to my shoe size as I had requested. It's a shame.
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Response from EASY-GLISS.COM
Hello Tiffany, We are truly surprised by your feedback. We have set up a mounting form in order to directly adjust our customers' skis. However, it may be that the adjustment was forgotten. If that is the case, we sincerely apologize. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Excellent seller, good speed with DPD (6 days with the weekend in between), good prices although the France/Italy shipping is not very cheap (10€) .. I recommend larger orders, above 269€ shipping is free.
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Response from EASY-GLISS.COM
Hello, We are pleased that the delivery went well. I would like to thank you for your patience and support. However, we understand that for a small order the standard price of 10€ may seem high. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/02/2022
The snowboard arrived damaged because the bindings moved around in the box which traveled a lot. The delivery by DPD is deplorable! Your shop is still not bad
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Response from EASY-GLISS.COM
Hello Hubert, We are surprised by your feedback. Indeed, we did not receive an email reporting a problem with the received product. Moreover, the snowboard is packaged in bubble wrap separately from the bindings. Therefore, it is hard to imagine that the board was damaged by the bindings. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Fast shipping and good communication. Order of ski poles. A bit of bubble wrap around the items would have been a real plus.
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Response from EASY-GLISS.COM
Hello Antoine, The poles are already protected by plastic packaging plus a cardboard packaging for transport. In terms of ecology and economy, we cannot afford to put bubble wrap on each of our products. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
Delivered very quickly without extra charge
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Response from EASY-GLISS.COM
Hello Catherine, We are delighted that everything went well. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2022
Not bad, but their dpd delivery person gets confused if we change the delivery address on their site. Result: 15 days before I found my package.
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Response from EASY-GLISS.COM
Hello Sébastien, Unfortunately, we are not responsible for the management and organization of transport. However, we are sorry that the delivery went poorly. Best regards, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
The ordered skis are indeed in accordance with the information, perfect little issue with the shoes, the ordered size is not the one received, but immediate refund, very good responsiveness, impeccable service.
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Response from EASY-GLISS.COM
Hello Marc, We are delighted that everything went well. We would like to apologize once again for the error regarding the shoe. Thank you again for your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Very fast delivery, soles indeed clean and in good condition on the skis (surfacing and waxing done correctly, with sharpening of the edges). However, the top of the skis (serigraphy has aged well), otherwise skis ready to be used safely, just the aesthetic side that is lacking.
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Response from EASY-GLISS.COM
Hello Laurent, We notice that you took the time to observe the maintenance of the skis and to give us feedback on this point. We thank you for that. Regarding the serigraphy, it is indeed the risk for second-hand skis. However, we hope that the product will meet your expectations. Thank you. The Easy-gliss.com team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/02/2022
Hello, the skis arrived poorly adjusted for the binding spacing. Yet I had specified: the shoe size, the length in mm and the brand of the shoes... I am surprised that there is, I think, at least 1 cm to modify and moreover the 2 bindings are not at the same spacing (the other one is missing 1/2 cm). In short, it seems a bit hastily done because both should at least have the same adjustment. Having two left hands, I will have to go to a rental shop for the adjustment and especially feel uncomfortable arriving with new skis that I did not buy from him... moreover delivery 1 day after the date announced by the delivery person.
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Response from EASY-GLISS.COM
Hello Bertrand, The return of the skis was offered to you. If you refused it, it's your choice, we cannot do anything more. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
Good tracking of the package, the only downside is the delivery cost. Improvement by reducing them with relay points, etc.
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Response from EASY-GLISS.COM
Hello Jeremy, For the delivery of our packages we go through a transport company. Our prices are therefore established based on this. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/01/2022
Item as described and pictured, well kept and good communication, the problem was the transport..... After 10 days of not knowing what happened to my skis, I decided to report the matter to the postal police and strangely after 1 and a half days, the skis arrived at home.......
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Response from EASY-GLISS.COM
Hello Gabriele, Unfortunately, we are unable to manage the package once it has been handed over to the carrier. However, the product meets your expectations and you have received it. For these reasons, we are sincerely disappointed that you are focusing on the carrier issue. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Very satisfactory customer service. Delivery time a bit longer than announced but all products are checked before being sent, one product was even replaced in my order because it was in poor condition. To our pleasant surprise, gloves were offered for our children. I recommend this site
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Response from EASY-GLISS.COM
Hello Violaine, We would like to apologize once again regarding the shipping delay. Thank you sincerely for your patience. We are delighted that you are satisfied and that our commercial gesture caught your attention. We look forward to dealing with you again. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
The only downside is that the return is at the customer's expense
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Response from EASY-GLISS.COM
Hello Philippe, It is true that the return is at the customer's expense (except in case of our error or defect present on the product). However, everything is specified and accessible at any time in the general sales conditions. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/02/2022
The navigation, service, and shipping are very good.
Upon receipt, my skis, although second-hand, have the sole in good condition and are waxed, but they are very, very worn...
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Response from EASY-GLISS.COM
Hello Yann, As you said, the maintenance of the skis has been well done. However, regarding the top of the ski, we cannot do anything more. However, the price is evaluated based on the condition of the ski. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Order received 3 days after payment.
The skis were very well packaged.
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Response from EASY-GLISS.COM
Hello Thomas, We sincerely thank you for your comment. It is important for us to have customer feedback. Moreover, your satisfaction is our priority. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Very good purchase and delivery.
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Response from EASY-GLISS.COM
Hello Antoine, Thank you for your purchase. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/02/2022
Great prices but the return procedure is too complicated.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Very good shipment except for the huge box for a helmet, needs to be reviewed for ecology and transport bulk.
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Response from EASY-GLISS.COM
Hello Elodie, Facing difficulties in sourcing boxes, it may indeed be that the packaging used is not the most appropriate. However, normally we do our best to use the most suitable boxes or even reuse boxes when possible. Counting on your understanding. The Easy-gliss.com team
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