Customer reviews of EASY-GLISS.COM

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 888 published reviews

Summary of reviews

Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.

Reviews 2, 3 and 4 stars

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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/11/2021
I am disappointed because the skis were a gift and they arrived dirty with dirt... it's really disappointing
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Response from EASY-GLISS.COM
Hello Nathalie,
We apologize again for this incident.
We have credited your loyalty account following your feedback on the subject.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Clear site, fast shipping. It might be worth specifying if the equipment is new or sold due to existing defects on the equipment.
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/11/2021
Indicated in the order that the boots would be adjusted to the purchased skis, and the bindings have not been adjusted.
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Response from EASY-GLISS.COM
Hello Raquel,
We apologize for the inconvenience and will pass the information to our shipping department. We hope the equipment fits you well and wish you a good ski season.
The Easy-gliss team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Fast delivery; Efficient resolution of a small issue with the delivered product (return and exchange)
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Response from EASY-GLISS.COM
Hello Stéphane,
We sincerely thank you for your feedback.
We are glad to have managed the return as quickly as possible.
Wishing you a good ski season.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/11/2021
Delivery error regarding the ski shoes... forced to return the unwanted shoes while waiting for mine.
Too bad it falls on me...
I hope for a commercial gesture from Easy-gliss.
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Response from EASY-GLISS.COM
Hello,
We apologize for the error regarding the shoe shipment.
However, the return process was handled the same day.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/11/2021
Purchase of skis €600, binding assembly €50 too expensive
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Response from EASY-GLISS.COM
Hello Christophe,
We acknowledge receipt of your feedback.
It is indeed the case that you purchased your skis from our store, however, this is not the case for the bindings. That is why the binding assembly is not covered.
Regarding the announced price, it corresponds to market prices.
Hoping to have explained this to you as best as possible.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/11/2021
Products conform, but I couldn't apply the 15% discount code (12YEARS) without any reason being provided to me.
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Response from EASY-GLISS.COM
Hello François,
Regarding the discount, it is indicated in the promotion that only products without a section represented by a marmot are eligible for the reduction.
However, it turns out that the products in your order had a marmot section.
Next time, if in doubt, do not hesitate to contact us for explanations.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2021
SERIOUS, ONE STAR LESS FOR DELIVERY
DPD can do better in terms of communication.
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Response from EASY-GLISS.COM
Hello Pascale,
We thank you for your feedback.
Regarding DPD, we remind you that it is a private company, so we are not responsible for the management of the delivery once the package is entrusted.
Best regards.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2021
Good site, very fast delivery 24h
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Response from EASY-GLISS.COM
Hello David,
We do our best to ensure everything goes well.
Feedback like yours can only be encouraging.
Thank you.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/10/2021
very clear
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Response from EASY-GLISS.COM
Hello Patrick,
We thank you for your purchase.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2021
Very responsive team during the order even too much because I wanted a shipping delay that was not seen in my comment.
Ultra fast delivery, very well packaged material.
Now we just have to wait for the snow to test..
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Response from EASY-GLISS.COM
Hello Nathalie,
We are delighted to hear of your satisfaction.
Hoping that the delivery was not problematic for you.
Thank you for your feedback and have a good ski season.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/10/2021
Fast shipping
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Response from EASY-GLISS.COM
Hello François,
Thank you for your feedback.
Hoping to see you again very soon.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/10/2021
Even if the skis are on sale, it would be good to package them more properly
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Response from EASY-GLISS.COM
Hello Patrick,
We are surprised to learn that you encountered problems with the packaging.
Indeed, we always protect the skis with bubble wrap inside the packaging.
The boxes are the thickest we can use.
Thank you for your feedback, it is important for us to know your opinion.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2021
Fast and efficient
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Response from EASY-GLISS.COM
Hello Frederic,
We thank you for your feedback.
Your satisfaction is one of our priorities.
See you soon.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
Everything is fine except that at the time of delivery I receive an email with an obligation to pay 5 euros extra because it was stuck in customs!?! scam!?! I didn't pay anything, I think this is included in the shipping costs or the product price! And the delivery person is not the most friendly!
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Response from EASY-GLISS.COM
Hello,
Regarding the request related to customs, being in France it is impossible for the shipment to require customs fees.
About the delivery person this time, we are not responsible for the management of the concerned staff.
Thank you for your feedback! Hoping to see you again.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
Perfect
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Response from EASY-GLISS.COM
Hello Francois,
We thank you for your feedback.
Your satisfaction is one of our priorities.
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/07/2021
It is a pity that the stock of products is not up to date.
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Response from EASY-GLISS.COM
Hello Didier,
We are sorry for the inconvenience encountered.
At the time of your order, we indeed encountered some updating issues.
Hoping to see you again.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/03/2021
Very good advice. Fast delivery and very well packaged product. I do not give 5 stars because the fixation was not adjusted to the size of the shoe. 5 minutes at home to fix the point. But it could have been tricky if I had gone directly to the slopes with the equipment without checking. Happy skiing to all.
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Response from EASY-GLISS.COM
Hello Philippe,
Thank you for your feedback and your kind words.
Hoping to fully satisfy you next time!
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Product received quickly but it is a refurbished shipment (the shoe box had already been opened and in a bad way because it is torn).
I would have preferred to have been informed beforehand (especially to be able to gift the product).
I was planning to buy a pair of skis + bindings I will think about which site to take after this experience..
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Response from EASY-GLISS.COM
Hello Florent,
Thank you for your feedback.
We are sorry for this inconvenience, it is true that some boxes may be damaged due to storage in our warehouses.
However, we will ask our team to be more vigilant.
Thanks again.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/02/2021
the customer delivery was not quite that I had to claim for colissimo I paid more than elsewhere and I still had to go pick up my package at the post office not normal I won't even talk about the waiting time.
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Response from EASY-GLISS.COM
Hello Nicole,
Thank you for your feedback.
We are sorry for this mishap, however, we are not responsible for the delivery service.
Thanks again.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2021
very simple just understand the modification of the delivery address
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Response from EASY-GLISS.COM
Hello Sarah,
Thank you for your feedback.
Glad to read your satisfaction.
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
but I do not want to receive all your advertising emails!
Thank you
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Response from EASY-GLISS.COM
Hello Etienne,
Thank you for your feedback.
If you no longer wish to receive our offers by email, you always have the option to unsubscribe.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 21/02/2021
The product and its price are excellent, but what can I say about the delivery follow-up and the delivery itself.
Everything started well with a delivery information via SMS and email setting a date with a 3-hour time slot.
You block this time slot and then nothing, not even a message informing you of a delay. In the evening, you receive an SMS asking you to schedule another date. This was done for the day after tomorrow to finally receive my pair of skis. Result: 6 hours of lost work for 1 pair of skis.
Too bad, the site is nice but my first experience will remain the only one
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Response from EASY-GLISS.COM
Hello Vincent,
Thank you for your feedback on your purchase even though your first experience was unfortunately not remarkable.
We sincerely apologize for this inconvenience, but we would like to clarify that we are not entirely responsible for this discomfort.
We still hope to have another opportunity to satisfy you from the beginning to the end of your purchase.
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2021
Good
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Response from EASY-GLISS.COM
Hello Patrick,
Thank you for taking the time to leave us your feedback!.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/02/2021
Delivery a bit laborious but fault of the delivery service not the seller
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Response from EASY-GLISS.COM
Hello Olivier,
We thank you for your feedback.
However, we are sorry for the inconvenience caused by our carrier.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
Good serious site and very good price
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Response from EASY-GLISS.COM
Hello Stéphane,
We thank you for your review.
Your satisfaction is at the heart of our priorities.
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2021
Order arrived on time. Product conforms to the order.
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Response from EASY-GLISS.COM
Hello Franck,
We thank you for your feedback.
Your opinion matters a lot to us.
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/01/2021
Competitive prices and fast delivery
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Response from EASY-GLISS.COM
Hello Julien,
We thank you for your feedback.
We are delighted to read your satisfaction!
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
Simple and effective!
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Response from EASY-GLISS.COM
Hello Patrick,
We thank you for your feedback!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
Nothing to report. Delivery time as expected
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Response from EASY-GLISS.COM
Hello David,
Thank you for your feedback.
We are delighted to read your satisfaction regarding our carrier.
Thanks again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2021
easy site navigation
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Response from EASY-GLISS.COM
Hello Jean-Marc,
Thank you for your feedback.
We are delighted to read your satisfaction!
Thanks again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
Fast delivery
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Response from EASY-GLISS.COM
Hello Loic,
Thank you for your feedback and your rating!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2021
Fast delivery but the model did not suit due to lack of detail on the type of binding.
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Response from EASY-GLISS.COM
Hello Laurence,
Thank you for your feedback and for your understanding.
We are still delighted to have been able to find an arrangement!
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2021
Delivery not very fast...
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Response from EASY-GLISS.COM
Hello Christophe,
Thank you for your feedback and your rating.
We are however sorry for the late delivery.
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
No issues with the order but lack of information regarding delivery... Possible choice of rescheduling the date but not the time slot and information about a 3-hour window from the carrier on the morning of delivery... Package received in perfect condition and well packaged
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Response from EASY-GLISS.COM
Hello Cyrille,
Thank you for taking the time to give us your feedback.
We are delighted to read your satisfaction regarding your purchase.
As for the delivery, we are sorry but we do not manage delivery times.
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2021
For the purchase made: No issues,
I give one star less due to the carrier DPD not being up to par (I had to search for the package at their depot... because the delivery person could not find the address which was clearly complete on the package!!
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Response from EASY-GLISS.COM
Hello Olivier,
We thank you for taking the time to give us feedback.
We are sorry for the inconvenience caused by one of the carriers we work with.
Hoping that your purchase with us was still to your liking.
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2021
Meets expectations whatever they may be
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Response from EASY-GLISS.COM
Hello Eric-Marc,
Thank you for your review!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
Smooth navigation and fast delivery.
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Response from EASY-GLISS.COM
Hello Franck,
Thank you for your feedback.
Glad to read that you like your site!
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2021
Excellent delivery time
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Response from EASY-GLISS.COM
Hello André,
Thank you for your feedback.
Glad to read your satisfaction!
Thank you again!
The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2021
All OK
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Response from EASY-GLISS.COM
Hello Fabrice,
Thank you for your feedback!
The Easy-gliss.com team