Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.
a first shipment and a return: ski length not compliant no instructions on the bindings competitive price shipping speed
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Response from EASY-GLISS.COM
Hello Michel, We would like to apologize once again for the ski length error during the first shipment. Regarding the instructions, we are surprised. Indeed, when the instructions are present with the binding, we put it in the packaging with the skis. This should have been the case for your order. We will pass this information on to our teams. Finally, it is important for us that you are satisfied despite the error that occurred at the beginning. Have a great end of ski season. The easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
the packaging: the skis should be a little better protected
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Response from EASY-GLISS.COM
Hello François, We are sincerely surprised by your feedback. Indeed, all our new skis are packaged in bubble wrap and then in a box sized to the product. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/02/2022
Unfortunately, the shipping (transport) experienced huge delays. Excellent merchandise.
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Response from EASY-GLISS.COM
Hello Emilio, We would like to apologize for the delay caused by the carrier. We hope you are still satisfied with our services. Sincerely, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
Hello, The skis were not fitted to my shoe size as I had requested. It's a shame.
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Response from EASY-GLISS.COM
Hello Tiffany, We are truly surprised by your feedback. We have set up a mounting form in order to directly adjust our customers' skis. However, it may be that the adjustment was forgotten. If that is the case, we sincerely apologize. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Excellent seller, good speed with DPD (6 days with the weekend in between), good prices although the France/Italy shipping is not very cheap (10€) .. I recommend larger orders, above 269€ shipping is free.
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Response from EASY-GLISS.COM
Hello, We are pleased that the delivery went well. I would like to thank you for your patience and support. However, we understand that for a small order the standard price of 10€ may seem high. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/02/2022
The snowboard arrived damaged because the bindings moved around in the box which traveled a lot. The delivery by DPD is deplorable! Your shop is still not bad
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Response from EASY-GLISS.COM
Hello Hubert, We are surprised by your feedback. Indeed, we did not receive an email reporting a problem with the received product. Moreover, the snowboard is packaged in bubble wrap separately from the bindings. Therefore, it is hard to imagine that the board was damaged by the bindings. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Fast shipping and good communication. Order of ski poles. A bit of bubble wrap around the items would have been a real plus.
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Response from EASY-GLISS.COM
Hello Antoine, The poles are already protected by plastic packaging plus a cardboard packaging for transport. In terms of ecology and economy, we cannot afford to put bubble wrap on each of our products. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
Delivered very quickly without extra charge
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Response from EASY-GLISS.COM
Hello Catherine, We are delighted that everything went well. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2022
Not bad, but their dpd delivery person gets confused if we change the delivery address on their site. Result: 15 days before I found my package.
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Response from EASY-GLISS.COM
Hello Sébastien, Unfortunately, we are not responsible for the management and organization of transport. However, we are sorry that the delivery went poorly. Best regards, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
The ordered skis are indeed in accordance with the information, perfect little issue with the shoes, the ordered size is not the one received, but immediate refund, very good responsiveness, impeccable service.
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Response from EASY-GLISS.COM
Hello Marc, We are delighted that everything went well. We would like to apologize once again for the error regarding the shoe. Thank you again for your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Very fast delivery, soles indeed clean and in good condition on the skis (surfacing and waxing done correctly, with sharpening of the edges). However, the top of the skis (serigraphy has aged well), otherwise skis ready to be used safely, just the aesthetic side that is lacking.
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Response from EASY-GLISS.COM
Hello Laurent, We notice that you took the time to observe the maintenance of the skis and to give us feedback on this point. We thank you for that. Regarding the serigraphy, it is indeed the risk for second-hand skis. However, we hope that the product will meet your expectations. Thank you. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
Good tracking of the package, the only downside is the delivery cost. Improvement by reducing them with relay points, etc.
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Response from EASY-GLISS.COM
Hello Jeremy, For the delivery of our packages we go through a transport company. Our prices are therefore established based on this. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Very satisfactory customer service. Delivery time a bit longer than announced but all products are checked before being sent, one product was even replaced in my order because it was in poor condition. To our pleasant surprise, gloves were offered for our children. I recommend this site
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Response from EASY-GLISS.COM
Hello Violaine, We would like to apologize once again regarding the shipping delay. Thank you sincerely for your patience. We are delighted that you are satisfied and that our commercial gesture caught your attention. We look forward to dealing with you again. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
The only downside is that the return is at the customer's expense
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Response from EASY-GLISS.COM
Hello Philippe, It is true that the return is at the customer's expense (except in case of our error or defect present on the product). However, everything is specified and accessible at any time in the general sales conditions. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/02/2022
The navigation, service, and shipping are very good.
Upon receipt, my skis, although second-hand, have the sole in good condition and are waxed, but they are very, very worn...
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Response from EASY-GLISS.COM
Hello Yann, As you said, the maintenance of the skis has been well done. However, regarding the top of the ski, we cannot do anything more. However, the price is evaluated based on the condition of the ski. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Order received 3 days after payment.
The skis were very well packaged.
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Response from EASY-GLISS.COM
Hello Thomas, We sincerely thank you for your comment. It is important for us to have customer feedback. Moreover, your satisfaction is our priority. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Very good purchase and delivery.
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Response from EASY-GLISS.COM
Hello Antoine, Thank you for your purchase. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/02/2022
Great prices but the return procedure is too complicated.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Very good shipment except for the huge box for a helmet, needs to be reviewed for ecology and transport bulk.
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Response from EASY-GLISS.COM
Hello Elodie, Facing difficulties in sourcing boxes, it may indeed be that the packaging used is not the most appropriate. However, normally we do our best to use the most suitable boxes or even reuse boxes when possible. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/01/2022
Package received crushed and soaked with footprints on the box, what happened with the carrier? Moreover, the shoe dimensions were given as well as the size and weight: Despite this, the bindings were not adjusted. It's a shame.
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Response from EASY-GLISS.COM
Hello Florence, Regarding the package we are sorry that it arrived in this state. However, we unfortunately cannot manage how the package is handled once entrusted to the carrier. Now regarding the adjustments, it is an error on the part of our teams and we sincerely apologize for that. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/01/2022
Not practical to use with a smartphone as it only allows selecting 1 filter criterion, maybe a temporary bug??
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Response from EASY-GLISS.COM
Hello Elisa, We take your remark into account. And will pass on the information to the concerned service. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2022
Order processed very quickly, assembly and adjustment super +++ Attention to the small marks made on the skis, nothing serious since there will be traces from the first outing, but on a new product we expect it to be immaculate.
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Response from EASY-GLISS.COM
Hello Philippe, Thank you for your comment. We take your remark into account and will ensure to improve this point. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/01/2022
Lack of communication, deadlines not met, carrier commitment not respected
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Response from EASY-GLISS.COM
Hello Christophe, We are surprised by your review. Indeed, we respond to all phone calls made during the indicated hours, as well as to emails. Regarding delivery, the deadline is mentioned on the product you ordered (8 to 10 days). It has therefore been respected on our side (shipments 7 days after the order). As for the transport, we are not responsible for the carrier's failure to meet commitments. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2022
Deadline respected
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Response from EASY-GLISS.COM
Hello Guenael, Thank you for your purchase. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2022
A bit more information to help choosing would be helpful. But everything has been ok, and the skis are good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
Very good site, delivery time kept!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
Simple to use site
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Response from EASY-GLISS.COM
Hello Sylvie, We are delighted to learn of your satisfaction. Thank you. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
Nice
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Response from EASY-GLISS.COM
Hello Jean-Marc, Thank you for your purchase. Have an excellent ski season. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2022
Product and competitive price. Lacks care for packaging, the shoe box is placed in a box that is too large. As the box is not sealed, the shoes moved slightly in the box. No damage to the shoes but this is a point to improve to avoid unpleasant surprises
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Response from EASY-GLISS.COM
Hello Arthur, Thank you sincerely for your feedback. Facing difficulties in restocking cardboard, it may indeed be that the boxes used are not the most appropriate. Please excuse us. Thank you for your purchase. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
correct: good product, fast delivery
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Response from EASY-GLISS.COM
Hello Yves, Thank you for this comment. We are delighted to have been able to meet your expectations. Have an excellent ski season. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Serious site, fast and quality delivery
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Response from EASY-GLISS.COM
Hello Bruno, Thank you sincerely for your review. Your satisfaction is our priority. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Great site, great customer service. Delivery by DPD not compliant: instead of delivering to the home, the package was left at a relay point without me being notified.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2022
Careful shipping
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/12/2021
Unfortunately, the rust on the bindings was not included in the price...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/12/2021
It is about better rating the condition of the skis which was just correct and not in very good condition!
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Response from EASY-GLISS.COM
Hello Christelle,
The skis you ordered are second-hand skis.
Having already been used, we take care of redoing the sole (complete maintenance) as well as checking the bindings.
However, it is normal for cosmetic defects on the top of the ski to be present.
Counting on your understanding,
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
Easy access site, delivery arrived as planned
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Response from EASY-GLISS.COM
Hello Herve,
Thank you for your purchase and your trust.
See you very soon.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2021
Product as described, fast delivery. I just find that the site lacks a bit of information about the products (e.g.: size of the snowshoes, male or female product,....)
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Response from EASY-GLISS.COM
Hello Fanny,
Thank you for your feedback.
Regarding the information on the product, the size and user weight are provided except in cases where the product is one size fits all, thus it corresponds to all types of people.
Finally, most of our snowshoes are unisex, which is why the gender is not specified.
Hoping to have answered your questions.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
Good
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Response from EASY-GLISS.COM
Hello Pierre,
Thank you for your purchase.
Wishing you an excellent ski season.
The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Super fast delivery before Christmas!!! Bravo!!!
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Response from EASY-GLISS.COM
Hello Bernard,
We are delighted that you received your order on time.
Thank you for your comment.
See you very soon.
The Easy-gliss.com team
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