Customer reviews of EASY-GLISS.COM

9,6 /10

Based on 4 888 published reviews

5 4 247 87% 4 430 9% 3 97 2% 2 44 1% 1 70 1%

Summary of reviews

Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.

3 star reviews

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Acheteur vérifié

Published on 14/12/2019 à 16h13 following a purchase from 07/12/2019

The color of one of the sleds does not match the ordered color, red instead of orange.

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Acheteur vérifié

Published on 12/10/2019 à 18h59 following a purchase from 08/10/2019

The website has a very complete choice of equipment. The prices are very attractive.
The shipment of the order is very fast with the ski adjustments.
In short, all positive.........except for the preparation of the items.
I received brand new skis.....but already scratched due to poor packaging preparation. The skis were placed against each other without protection between them.
Result......the bright orange bindings scratched the top of the skis and the bright orange paint got embedded in the skis.
This would be the only point for me to improve. PROVIDE MORE CARE IN THE PACKAGING OF ITEMS.

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Response from EASY-GLISS.COM Published on 16/10/2019

We take note of your comments, please know that the preparation service will be informed.
Thank you for your relevant comment, we wish you a good season and see you soon for new purchases.
The Easy-Gliss.com team

Acheteur vérifié

Published on 05/08/2019 à 13h53 following a purchase from 14/07/2019

Good but the delivery service via DPD is deplorable ... 16 days to receive my package...

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Acheteur vérifié

Published on 25/03/2019 à 07h37 following a purchase from 16/02/2019

Very good responsiveness to prepare and ship the skis. However, I am unhappy with the false advertising about the free waxing of the skis that arrive just as they come out of the factory like with any other seller, but that does not mislead customers with false information.
Appreciated split payment.

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Acheteur vérifié

Published on 12/02/2019 à 16h21 following a purchase from 27/01/2019

Late delivery

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Acheteur vérifié

Published on 07/02/2019 à 19h32 following a purchase from 02/02/2019

Lack of communication from the carrier, it is written that they will make an appointment with you, except that the carrier called me because he was in front of the gate... of course we were absent

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Acheteur vérifié

Published on 20/01/2019 à 12h10 following a purchase from 08/01/2019

When I received the bag it was cheaper than the price I paid! You could have issued a credit or refunded the difference! This is not correct!

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Acheteur vérifié

Published on 20/03/2018 à 21h18 following a purchase from 14/03/2018

Fast shipping but the packaging leaves something to be desired. The package was just wrapped in a layer of bubble wrap and was moving around in the box. Luckily it wasn't fragile....

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Response from EASY-GLISS.COM Published on 27/03/2018

Hello Sir,
We take note of your comment. However, could you specify the packaging you were expecting?
Best regards,
The Easy-gliss team.

Acheteur vérifié

Published on 06/03/2018 à 15h18 following a purchase from 29/01/2018

Some difficulties with customs clearance (2 weeks) and higher import fees in Switzerland than expected (fixed fee added by the delivery person in addition to VAT). Otherwise, nothing to complain about. Material conforms to the order and perfect packaging.

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Acheteur vérifié

Published on 04/03/2018 à 17h00 following a purchase from 24/02/2018

Deadlines respected
Problem with a shoe

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Acheteur vérifié

Published on 26/02/2018 à 19h15 following a purchase from 17/02/2018

Fast but not enough details on the condition of the shoes

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Acheteur vérifié

Published on 18/02/2018 à 12h52 following a purchase from 12/02/2018

Site with interesting prices and fast delivery. You can contact them by phone, very friendly staff. I recommend. It would be desirable to see more close-up photos to really understand the condition

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Acheteur vérifié

Published on 13/02/2018 à 13h47 following a purchase from 22/01/2018

The skis could have deserved better packaging

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Response from EASY-GLISS.COM Published on 13/02/2018

Hello Sir, We thank you for your feedback, following which we will do what is necessary and pack the new skis in bubble wrap. The team hopes to have met your expectations, looking forward to a future order. Best regards, The Easy-gliss team.

Acheteur vérifié

Published on 02/02/2018 à 20h39 following a purchase from 20/01/2018

Nice site, varied products. A little effort to do what is announced (revision, preparation...)

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Acheteur vérifié

Published on 11/01/2018 à 15h09 following a purchase from 28/12/2017

What a shame! A shipping error and everything falls apart... It would have been 5 stars if the person who did the shipping hadn't thought about... something else at the same time! I will have the opportunity to give them on the next order...

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Response from EASY-GLISS.COM Published on 01/02/2018

Hello Sir, We apologize for this oversight and hope to satisfy you with all your purchases on your next order. Thank you for your feedback. Best regards, The Easy-gliss team.

Acheteur vérifié

Published on 02/01/2018 à 15h02 following a purchase from 22/12/2017

I usually buy from your competitors. Nothing to say about the product except that it was not sufficiently protected (no bubble wrap)! Skis in bulk. Not normal in my opinion.

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Response from EASY-GLISS.COM Published on 03/01/2018

Thank you for your feedback.
We take your constructive comments into account and will ensure to better protect our packages.
Best regards,
The Easy-gliss team.

Acheteur vérifié

Published on 05/12/2017 à 18h51 following a purchase from 26/11/2017

Delivery a bit long and average order tracking.

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