Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.
Order received on the scheduled date and product in line with my expectations. Very good
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Response from EASY-GLISS.COM
Hello Lilian, Thank you for your purchase. Your satisfaction is our priority. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2023
Delivery on time. A bit long waiting without response to my messages. Otherwise perfect. Snowboard received in well-protected packaging! I recommend.
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Response from EASY-GLISS.COM
Hello Denis, Please excuse us for the slightly long response time, we have done our best to respond to everyone as quickly as possible. However, we are glad that everything went well. Thank you. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2023
Very good site
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Response from EASY-GLISS.COM
Hello Lucie, Thank you for your purchase. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2023
I had no trouble placing my order, everything was clear. The products are as described. I didn't give the 5th star because my package arrived torn, but that did not affect the products. Nevertheless, this is not attributable to easy-gliss but rather to the shipping manager.
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Response from EASY-GLISS.COM
Hello Jean-François, We sincerely thank you for taking the time to write such a detailed review. Your satisfaction is our priority. However, we are sorry that your package arrived in this condition. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2023
Perfect
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Response from EASY-GLISS.COM
Hello Erwan, Thank you for your feedback. Hoping to see you again very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2023
All good; the delivery was fine
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Response from EASY-GLISS.COM
Hello José, We sincerely thank you for your comment. It is a pleasure for us to read a review like yours. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2023
Very fast shipping and in accordance with the order. Good quality products. Only downside, the website pages open too slowly and viewing the cart in real time is complicated. Despite this, I recommend this site 100%.
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Response from EASY-GLISS.COM
Hello Fabrice, We are sincerely delighted to have met your expectations. Thank you for your recommendation. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2023
Hello... For the delivery, a code had to be given to the delivery person.. No mailbox delivery, hand delivery only... I waited for nothing... You should update the instructions.. Yours are from the Covid time My package was delivered to my mailbox.. That's very good.. I prefer Well received
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Response from EASY-GLISS.COM
Hello Beatrice, Our instructions are up to date. Delivery people are always instructed to ask for the code from customers. However, some delivery people take the liberty of not doing so. Hoping to have responded as best as possible. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2023
Everything went well for the order, it arrived on time, except that the DPD delivery person delivered the equipment without anyone being on site, in front of the door.
Easy Gliss should pay attention to this delivery procedure of its subcontractor.
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Response from EASY-GLISS.COM
Hello Pascal, We take note of your feedback. It does happen that some agencies do not meet DPD's sales promise. However, it is often the same agencies that cause problems. Most of the time, feedback on delivery is positive. Finally, DPD allows for faster and cheaper delivery for customers. However, we offer delivery via Colissimo. Excellent ski season. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2022
very good
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Response from EASY-GLISS.COM
Hello, Thank you for your purchase. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2022
Sometimes I feel like the site is buggy
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Response from EASY-GLISS.COM
Hello Christophe, We are not sure we understood your feedback. If you wish to provide any clarification, please do not hesitate. Your feedback on your experience. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2022
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Response from EASY-GLISS.COM
Hello Alvise, Thank you for your order. Happy holidays. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2022
Great, although I received the package in a completely torn box but that is not your fault.
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Response from EASY-GLISS.COM
Hello Maelle, We are sorry to see that the delivery did not go as well as it should have. We would like to thank you for understanding that we are not responsible for the quality and care provided by the delivery personnel. However, aware of the risks involved in delivery, we do our best to protect the products. Happy holidays. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2022
Easy navigation, all the details of the material are indicated but the search criteria are not always respected. Very good packaging, however DPD is very poor! But you are not to blame.
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Response from EASY-GLISS.COM
Hello Marc, Thank you sincerely for your feedback. Your experience matters to our clients as well as to us. Can you clarify the part "search criteria"? Thank you for your understanding regarding DPD. It is true that we unfortunately cannot control the quality of services provided by carriers. Excellent end of year holidays. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2022
It works well and I managed very well with the translator
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Response from EASY-GLISS.COM
Hello Juan Luis, We are glad that you found what you were looking for. The site is available in five languages (English, German, Italian, Spanish, and French) to satisfy all our customers. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2022
Everything is fine.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/09/2022
an insufficient automatic information but a very responsive customer service.
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Response from EASY-GLISS.COM
Hello Jean-Christophe, We take note of your feedback. Thank you for taking the time to share your feelings with us. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2022
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2022
Fast delivery, very pleasant site
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Response from EASY-GLISS.COM
Hello Mélanie, Thank you for taking the time to give us feedback. Your opinion matters a lot. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Quality material sold on this site
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Response from EASY-GLISS.COM
Hello Christian, Thank you for your feedback and your trust. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/07/2022
The site is clear, orders are easy to place. Too bad DPD (delivery company) does not deliver packages on time. And when it cancels a delivery, it does not notify you.
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Response from EASY-GLISS.COM
Hello Thomas, We would like to thank you for your feedback. Regarding the delivery, as you mentioned, it is a delivery company that takes care of it. Therefore, we cannot manage the package once it is entrusted to the delivery company. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
Just a few small impacts on the skis!!
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Response from EASY-GLISS.COM
Hello Adrien, We are surprised by your feedback. The skis shipped are new and packaged to protect them during transport. If the impacts are too significant or may come from manufacturing defects, we invite you to contact our service (only if the skis have not been used). The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Order tracking not available with the carrier and notified on the same day that delivery would not take place.
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Response from EASY-GLISS.COM
Hello Francois, We are surprised to read your feedback. Indeed, regarding tracking, it is normally available from the preparation of the package until its arrival. As for delivery, we cannot manage the package once it is handed over to the delivery person. Hoping to have met your expectations regarding the ordered product. Best regards, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
compliant and delivered on time
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Response from EASY-GLISS.COM
Hello Agnes, We are delighted to have met your expectations. Thank you for taking the time to leave us a review. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2022
Good, product and delivery times as expected
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Response from EASY-GLISS.COM
Hello Pierre, Thank you sincerely for your feedback and for your trust. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
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Response from EASY-GLISS.COM
Hello Philippe, We are glad to learn of your satisfaction. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2022
Order received without issues. Super bag. I prioritized a French site and I am not disappointed.
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Response from EASY-GLISS.COM
Hello Thomas, We are pleased to learn of your satisfaction. We are delighted to have met your expectations. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Site ok, fast delivery, responsive customer service
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Response from EASY-GLISS.COM
Hello Philippe, Thank you sincerely for taking the time to leave a review. We are pleased to have met all your expectations. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
the packaging: the skis should be a little better protected
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Response from EASY-GLISS.COM
Hello François, We are sincerely surprised by your feedback. Indeed, all our new skis are packaged in bubble wrap and then in a box sized to the product. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
Hello, The skis were not fitted to my shoe size as I had requested. It's a shame.
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Response from EASY-GLISS.COM
Hello Tiffany, We are truly surprised by your feedback. We have set up a mounting form in order to directly adjust our customers' skis. However, it may be that the adjustment was forgotten. If that is the case, we sincerely apologize. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Excellent seller, good speed with DPD (6 days with the weekend in between), good prices although the France/Italy shipping is not very cheap (10€) .. I recommend larger orders, above 269€ shipping is free.
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Response from EASY-GLISS.COM
Hello, We are pleased that the delivery went well. I would like to thank you for your patience and support. However, we understand that for a small order the standard price of 10€ may seem high. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Fast shipping and good communication. Order of ski poles. A bit of bubble wrap around the items would have been a real plus.
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Response from EASY-GLISS.COM
Hello Antoine, The poles are already protected by plastic packaging plus a cardboard packaging for transport. In terms of ecology and economy, we cannot afford to put bubble wrap on each of our products. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
Delivered very quickly without extra charge
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Response from EASY-GLISS.COM
Hello Catherine, We are delighted that everything went well. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2022
Not bad, but their dpd delivery person gets confused if we change the delivery address on their site. Result: 15 days before I found my package.
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Response from EASY-GLISS.COM
Hello Sébastien, Unfortunately, we are not responsible for the management and organization of transport. However, we are sorry that the delivery went poorly. Best regards, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
The ordered skis are indeed in accordance with the information, perfect little issue with the shoes, the ordered size is not the one received, but immediate refund, very good responsiveness, impeccable service.
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Response from EASY-GLISS.COM
Hello Marc, We are delighted that everything went well. We would like to apologize once again for the error regarding the shoe. Thank you again for your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Very fast delivery, soles indeed clean and in good condition on the skis (surfacing and waxing done correctly, with sharpening of the edges). However, the top of the skis (serigraphy has aged well), otherwise skis ready to be used safely, just the aesthetic side that is lacking.
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Response from EASY-GLISS.COM
Hello Laurent, We notice that you took the time to observe the maintenance of the skis and to give us feedback on this point. We thank you for that. Regarding the serigraphy, it is indeed the risk for second-hand skis. However, we hope that the product will meet your expectations. Thank you. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
Good tracking of the package, the only downside is the delivery cost. Improvement by reducing them with relay points, etc.
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Response from EASY-GLISS.COM
Hello Jeremy, For the delivery of our packages we go through a transport company. Our prices are therefore established based on this. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Very satisfactory customer service. Delivery time a bit longer than announced but all products are checked before being sent, one product was even replaced in my order because it was in poor condition. To our pleasant surprise, gloves were offered for our children. I recommend this site
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Response from EASY-GLISS.COM
Hello Violaine, We would like to apologize once again regarding the shipping delay. Thank you sincerely for your patience. We are delighted that you are satisfied and that our commercial gesture caught your attention. We look forward to dealing with you again. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
The only downside is that the return is at the customer's expense
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Response from EASY-GLISS.COM
Hello Philippe, It is true that the return is at the customer's expense (except in case of our error or defect present on the product). However, everything is specified and accessible at any time in the general sales conditions. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Order received 3 days after payment.
The skis were very well packaged.
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Response from EASY-GLISS.COM
Hello Thomas, We sincerely thank you for your comment. It is important for us to have customer feedback. Moreover, your satisfaction is our priority. See you soon. The Easy-gliss.com team
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