The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.
I fell for the reusable diary. The weekly format with the to-do list is really nice. After writing, you just have to wait a bit for the ink to dry, otherwise it drools...
Translated reviews
M
Mikaël B.
Rating: 4 out of 5
Excellent and practical to be able to compose your notebook to meet several needs. I'd just have liked to see a perfect design like that of a Swiss competitor, which doesn't allow the use of pens. Better to choose econote for the quality of the product.
Translated reviews
S
Sandrine
Rating: 4 out of 5
following a purchase from 30/08/2024
I ordered this product because I wanted to reduce the amount of paper I use for my work.the product corresponds to the description, the paper is pleasant and the ink glides smoothly, I was just a little disappointed not to have been able to choose the color of the pen.at the end of my first day of use, the pen showed signs of fatigue and ended up not writing anymore...I then contacted the after sales service and a few days later I received by mail a blue style and a refill of the same color! thank you SAVDe then I am delighted to write on this notebook! The only downside is that there are several applications and I'm looking for the one that will suit me best, the fastest for scanning my notes without wasting time.
Translated reviews
S
Sandrine
Rating: 4 out of 5
Good product, smooth writing, but I'm still looking for the app that suits me best as there are several dedicated apps.
Translated reviews
S
Sandra J.
Rating: 3 out of 5
following a purchase from 13/09/2024
I ordered stick-it and out of the batch, half were defective.I contacted the "sav" and a batch was sent back to me by chronopost (that's good!) BUT when I wanted to pick it up at the relay point (within the time limit imposed), the professional of this relay point had just sent back all these parcels via chronopost because she was going to close her shop.) BUT when I tried to collect it from the relay point (within the time limit), the professional at the relay point had just sent back all the parcels via chronopost because she was going to close her store. So to date, I haven't collected the batch and I've had no news from either econotes or chronopost as to where and when I'll be able to get it.
Translated reviews
Response from econotes
Hello Sandra, Thank you for your feedback and sorry for the situation. The problem is indeed with the carrier. We have not yet received your return package, so we were not informed of the problem. Our customer service team will be in touch with you shortly to sort this out, so please don't hesitate to contact them directly in this type of situation. Thank you for your patience!
S
Sandra J.
Rating: 3 out of 5
defective lot on the two ordered return of a free lot :-D but pb with point relais and chronopost without news of econotes
Translated reviews
C
Chantal L.
Rating: 1 out of 5
following a purchase from 03/09/2024
To tell the truth, it's a bit my fault. I thought I'd ordered 10 packs of post-its and not 10 sheets of post-its, so I was very disappointed by this tiny pack and the price I paid. That's it, I won't be recommending them again.
Translated reviews
Response from econotes
Hello Chantal, In this type of case, don't hesitate to contact customer service, as our products are satisfied or your money back. In case you didn't know, each sheet can be reused 500 times, which in your case is equivalent to the purchase of 5,000 standard post-it notes. Customer service will contact you to work out a suitable and satisfactory solution.
S
Suzanne D.
Rating: 4 out of 5
following a purchase from 09/08/2024
The only reason I didn't give it 5 stars is that it took a little longer than expected to be received, but otherwise the service is impeccable, I highly recommend it!
Translated reviews
C
Céline S.
Rating: 4 out of 5
Very practical, but wear and maintenance on the erasable side remains to be seen.
Translated reviews
A
Alexandra E.
Rating: 4 out of 5
following a purchase from 31/07/2024
The practicality of being able to erase ad infinitum lives up to its promise, and I'm pleased with it because it's part of my zero-waste approach. On the other hand, I was expecting a slightly thicker notebook, to see if it would stand up to the test of time. Also, a cover page where you could write the owner's name, surname, etc. would be a nice touch ;)
Translated reviews
C
Caroline G.
Rating: 4 out of 5
following a purchase from 25/07/2024
Delighted with my purchase, one more ecogesture! A few small improvements to make, if I have to give 2: a directory at the end of the notebook, a ruler for easier access to the current week.Nice idea, nice initiative, I agree!
Translated reviews
M
Martine C.
Rating: 4 out of 5
following a purchase from 24/07/2024
I like to write with a pen that glides over the paper without sticking. It's easy to erase without leaving a trace. If you heat the paper to erase a large area, be careful not to heat too much, as the following pages will also be erased.
Translated reviews
M
Martine C.
Rating: 4 out of 5
The pen glides perfectly over the paper without catching, making writing a pleasure.
Translated reviews
V
Vanessa
Rating: 4 out of 5
following a purchase from 17/07/2024
I'm very happy with my notebooks, which are very practical and of excellent quality. I only regret that the tip of the pen is a little round, not fine enough, and that the wipe retains too many marks. These are just small details and I would 100% recommend the product.
Translated reviews
C
Cornet T.
Rating: 4 out of 5
following a purchase from 16/07/2024
I'm a little disappointed by the drying time, which isn't very long but can be annoying if you're not careful.
Translated reviews
D
Dylan
Rating: 3 out of 5
following a purchase from 05/07/2024
The material of the pages and the pens don't allow for quality writing, and you can't alternate between a blank page and a line. NB: discussions with Lucie are constructive in finding solutions.
Translated reviews
Response from econotes
Thank you for your feedback, Dylan, and for your objectivity during our discussions. We understand that the product is not suitable for your use. You benefit from our money-back guarantee, which will take effect as soon as we receive your package, as promised. ????Hopefully we've earned a few more stars in your eyes. ?
O
O.
Rating: 1 out of 5
After a minor technical problem that was quickly and simply resolved with the after-sales and customer service departments (yes, when something works well, you have to say so, so a big bravo and thank you to them), I was finally able to try out this concept that had interested me for a long time. I now have my all-purpose organization notebook always to hand and my little cleaning bottle, both of which come in very handy because I delete obsolete things as I go along, so the notebook stays very clear and not overloaded! Tested with the pen supplied and other erasable pens with more exotic colored inks, they all work equally well: to erase, all you need is a spritz of water, a wipe and off you go! As the inside keeps its promises and the outside is protected in my bag by the jute pouch, this notebook will last me a very long time! Thanks econotes!
Translated reviews
D
Dylan
Rating: 1 out of 5
Not suitable for a beautiful notebook with quality writing
Translated reviews
L
Lucie
Rating: 4 out of 5
following a purchase from 18/06/2024
It's a great concept to be able to erase and start again! The only thing is, you can still read despite the eraser, I think. Slightly, of course!
Translated reviews
Response from econotes
Thank you for your feedback Lucie! ?? We're delighted you like the concept. For erasing, in addition to the eraser, you can use the wipe with water or a hair dryer for the most stubborn marks ??
D
Demie L.
Rating: 4 out of 5
following a purchase from 07/06/2024
The.product.arrived.fairly.quickly
Translated reviews
Response from econotes
Thank you for your feedback! ?? We are delighted with the speed of delivery.
G
germain P.
Rating: 4 out of 5
the content of the product is very good, but there's no option with or without a pen, and the matte cover (like silicone) is a bad choice, with all traces visible and unpleasant to the touch. The possibility of choosing 3 types of page for a notebook is a good formula.
Translated reviews
D
Demie L.
Rating: 2 out of 5
I received it with holes in some places
Translated reviews
G
Germain P.
Rating: 3 out of 5
following a purchase from 06/06/2024
I bought it from the notebook bar to get a notebook with a mix of pages. The notebook itself is very good, but we were systematically asked to buy a pen with it.
Translated reviews
Response from econotes
Thank you for your feedback! We take note of all your comments. We are working to improve our products and your feedback is very helpful.
V
Véronique S.
Rating: 4 out of 5
following a purchase from 27/05/2024
Quick and easy ordering.attentive team.products arrived safely. Small problem: the products are each packaged in a small craft bag, so I can't see the different blankets (flowers, mountain) chosen as gifts.
Translated reviews
Response from econotes
Thank you for your feedback Véronique! ?? We are happy that the order was quick and easy. We will take into account your remark about the packaging and will think about a solution to better see the chosen covers. ??
C
Claire
Rating: 1 out of 5
After a week, my pen stopped working.
Translated reviews
C
Cliente D.
Rating: 4 out of 5
following a purchase from 29/05/2024
Product received as promised. A little disappointment with the ink flow at first, but it improved afterwards.
Translated reviews
Response from econotes
Thank you for your feedback! We are pleased that the product meets your expectations. We note your comment about the ink flow and are delighted to hear that this has improved. ????
C
cliente D.
Rating: 4 out of 5
Good product, as promised
Translated reviews
R
Remy
Rating: 2 out of 5
following a purchase from 10/05/2024
In itself, the notebook does the job, but it's a pity it doesn't specify that it's an ultra-soft notebook rather than a rigid one, which means you'd have to write your notes on a table.PS: when the made-in-france feature is highlighted on the web store, it's a pity that the bank transfer shows "Econote Luxembourg" ...
Translated reviews
Response from econotes
We're sorry if the rigidity of our covers isn't to your liking. Our covers are semi-rigid, which gives our notebooks a certain lightness, unlike a thick, rigid and therefore heavy cover, made from wood and not water-resistant. We don't offer payment by bank transfer on our website. However, I see that you have paid by credit card. The online payment provider (Paypal or Shopify) is probably registered in Luxembourg, as is often the case. We are a French company registered in France. Our workshop is located in Mougins in the Alpes-Maritime, where we manufacture ALL our notebooks. We have no links with Luxembourg. You can find all the information in the legal notice on our website.
R
Remy
Rating: 2 out of 5
On its own, the notebook does the job, but it's a pity it doesn't specify that it's an ultra-soft notebook rather than a rigid one, which means notes have to be written on a table. PS: it's a pity that when the made-in-france feature is highlighted on the web store, the bank transfer shows "Econote Luxembourg".
Translated reviews
A
Adeline
Rating: 4 out of 5
following a purchase from 24/05/2024
This notebook is not bad. practical to be able to erase and have clean notes and keep only the essentials.on the other hand, I would have liked to have more choice in pens, to have other colors and fine points! I write small and the pen is not crazyTo see over time what it gives.
Translated reviews
Response from econotes
Thank you for your feedback! ?? We're delighted that you like the erasable side of the notebook. As for the pens, we've taken your suggestion for more colors and finer points into account. We're constantly working to improve our products, so stay tuned for news! ????
A
Adeline
Rating: 4 out of 5
not much choice of covers, the choices are not always pretty
Translated reviews
C
Chantal B.
Rating: 2 out of 5
following a purchase from 17/05/2024
I ordered a notebook as a gift. What a surprise !!!! the notebook is small, the pens sold with it are emptying fast and the used pages are already marked after 3 days.
Translated reviews
Response from econotes
Doesn't that sound like the ideal gift? For the size of the notebook, we have different formats (A4, A5, A6). Maybe there's been a mix-up? As for the pens, the cartridge allows you to write 400 meters of lines, depending on your writing rhythm, it empties more or less quickly. You can only replace the ink cartridge by buying one on our website (x10 pack) or in the shops (Pilot Frixion brand is compatible with our pens). Finally, the pages marked so quickly is clearly not normal, as each page can be used more than 1000 times without alteration. Customer service will contact you to find the most suitable solution and we'll sort it all out.
C
Chantal B.
Rating: 1 out of 5
A lot of things to improve on these notebooks, despite the innovative concept! the pages get damaged very quickly after several uses. it's really small and the pens get empty very, very quickly!
Translated reviews
S
Sarah M.
Rating: 3 out of 5
following a purchase from 02/05/2024
Too bad I took advantage of a discount on the heels of a purchase and I didn't receive the products at the same time, so double the time, double the carbon impact for me and the delivery people.
Translated reviews
Response from econotes
Hello Sarah, Thank you for taking the time to write this review! Sorry for the double shipment! We usually group orders together to avoid this kind of situation. We seem to have missed that yours was doubled up this time in the middle of the others!??
S
Sarah M.
Rating: 4 out of 5
I thought the writing would be more intense or darker on the paper.
Translated reviews
D
Delphine.D
Rating: 4 out of 5
Super happy with my purchase. The idea of the notebook bar is great for personalizing the content of the pages. I created a table of contents and numbered the pages to organize my notes. The negative point is the drying time of the ink. I'd recommend ?
Translated reviews
L
Léa I.
Rating: 4 out of 5
following a purchase from 09/04/2024
Great, it's revolutionized the way I work and it's fun to use, but the pens wear out too quickly, so buy refills when you first order.
Translated reviews
Response from econotes
It's great to know that our products have revolutionized the way you work, and that you find them a pleasure to use! That's exactly what we like to hear. Regarding the pens, we thank you for your feedback and understand your concern. It's a good idea to buy refills with your first order, so that you never run out, especially if you write a lot! Thank you for your confidence! ????
L
Léa I.
Rating: 3 out of 5
The concept is great, but the pen wears out far too quickly - I found myself in revision period without ink - the inks of other brands leave marks on the notebook, so I have to wait for my delivery. Otherwise, the product is top-notch and very pleasant to use.
Translated reviews
D
dominique
Rating: 4 out of 5
Intelligent design in these times of economy and ecology.
Translated reviews
C
Claire P.
Rating: 1 out of 5
following a purchase from 08/04/2024
I'm being harassed by notifications in which I have to give my opinion! Well, here it is, my review! Happy?
Translated reviews
Response from econotes
Hello, thank you for taking the time to leave us your opinion! ?? We're sorry if our notifications seemed too numerous. We have absolutely no intention of spamming your mailbox. Your feedback has been very helpful to us in reviewing the frequency of our messages. We noticed that Trustpilot was sending duplicates, so thanks to you we've prevented other people from being bothered by this anomaly. However, you always have the option of unsubscribing from emails if you feel it's too much, and we won't hold that against you, we promise... Also, we have a customer service team on hand if you'd prefer to help us directly improve our products, services and communication...?
We use cookies for audience measurement and improving user experience.