Customer reviews of econotes

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9,3 /10
Overall rating: 9,3 out of 10
Based on 1 656 published reviews

Summary of reviews

The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.

Reviews 1, 2, 3 and 5 stars

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Mathilde
Rating: 5 out of 5
following a purchase from 04/10/2023
Fast delivery, top products, nothing to complain about! I use it every day, very pleasant to use.
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Response from econotes
Hello Mathilde, We are delighted to hear that you have had a positive experience with our fast delivery service and that our products are meeting your expectations. Thank you for telling us about your satisfaction, and we hope you will continue to enjoy using our products every day. ????
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Myriam V.
Rating: 5 out of 5
following a purchase from 24/09/2023
In many ways, wasting paper is still a problem. This alternative is ecological, economical (how many sheets of paper, notebooks and exercise books are saved!), and magical for children's enjoyment.
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Response from econotes
Hi Myriam, You're absolutely right! Using eco-friendly products like paper alternatives helps reduce waste while being economical in the long run. What's more, it adds a touch of magic for children by encouraging more sustainable practices. Thank you for your opinion ????
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Kassandra B.
Rating: 5 out of 5
following a purchase from 29/09/2023
A second order to test the new collection and the reusable diary? Beautiful products that fit in well with everyday life! Very satisfied, fast and well-packaged delivery, impeccable customer service!
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Response from econotes
Hi Kassandra, It's great to see that you're a loyal customer and that you appreciate the new collection and the reusable diary. Your satisfaction in terms of delivery, packaging and customer service is very much appreciated. Thank you for your continued support, see you soon! ????????
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Liliana L.
Rating: 5 out of 5
following a purchase from 15/09/2023
I like your products. I only use the simplest ones (notebooks, small ones for notes and post-its). I no longer use paper for my personal work.
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Response from econotes
Hello Liliana, Thank you for your opinion and support, you are now fully equipped! ????
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Anonyme
Rating: 5 out of 5
following a purchase from 05/10/2023
For me, Eco-notebk is the best erasable notebook/diary there is. I've tried other brands but they haven't convinced me. Some require you to use a special pen and can only be wiped off with a dry cloth, just as you would with a conventional slate. After a while, this becomes tedious as the ink ends up "sticking". With Eco-notebk, you can use different brands of erasable pens, which is quite practical. You can erase with the pen's own eraser, with water or even with a hair-dryer. I managed to recover a whole notebook like this that was 3 years old, and it's as good as new! Really, Eco-notebk is a real innovation that deserves to be known and recognized. Given the quality of the product (solid pages, well designed and well thought-out), the price, spread over the years of use, is quite reasonable. I can therefore recommend this brand, among many others, at 200%. With them, you can go ahead with your eyes closed. Serious company, quality products, fast and careful shipping. Thank you Eco-notebk.
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Response from econotes
We're delighted that you find our products exceptional and practical! The versatility of the erasable pens and the different erasing methods are great points. Thank you for your recommendation and your compliments to the team. ????
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Florence M.
Rating: 5 out of 5
following a purchase from 21/09/2023
This product is elegant and eco-friendly... I love the concept and what's more, it's made in France. By buying this product, we're preserving our planet and supporting our local businesses.
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Response from econotes
Hello Florence, It's fantastic to see your enthusiasm for our product! Thank you for being a responsible consumer by supporting both the environment and local commerce. ????????
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Thibault R.
Rating: 5 out of 5
following a purchase from 20/09/2023
Delighted with my Econotebook! I received the parcel very quickly, the notebook is really top notch, super easy to use. It's my new companion, and I carry it everywhere I go... Thanks to the Econotes Team for this great work....
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Response from econotes
Hi Thibault,It's great to hear that you're delighted with your Econotebook and enjoying it so much! Thank you for sharing your experience, and a big thank you to you for supporting Team Econotes! ??????
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Michele
Rating: 5 out of 5
following a purchase from 07/09/2023
Fast shipping and delivery. I bought the reusable diary and the black felt pen. The texture of this "paper" is pleasantly velvety and the double pages for the week are practical. The ink erases very well. It makes you want to change your habits and use this reusable paper.
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Response from econotes
Hello Michele, thank you for your comprehensive review! ?????
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Annick
Rating: 5 out of 5
following a purchase from 13/09/2023
Very responsive and understanding customer service.
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Response from econotes
Hi Annick, Thank you for your feedback, it was a pleasure to provide you with a solution ????
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Natacha M.
Rating: 5 out of 5
following a purchase from 06/09/2023
I love it, fast shipping and above all their products are top notch. You can go there with your eyes closed! (For pens, the 5mm friction size is better I think??)
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Response from econotes
Hi Natacha, I'm glad to read that! Thank you for your positive review. ??
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Aurore L.
Rating: 5 out of 5
following a purchase from 11/09/2023
I ordered erasable notebooks and diaries so that I could take all my notes in a more environmentally friendly way. I love these products and highly recommend them! The purchase went really well too. Thank you so much!
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Smk
Rating: 5 out of 5
following a purchase from 10/09/2023
We didn't receive the right item, but we were able to return it and all went well! The ecosticks are perfect No more wasted post it!
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Christelle B.
Rating: 5 out of 5
following a purchase from 29/08/2023
Ecological, innovative, aesthetically pleasing products, choice of sizes and lines, a great initiative, the concept is amazing! I'm delighted with my purchases, which I'll be buying again soon, to give Econotes to friends and family, plus fast delivery and eco-friendly packaging.
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MilkEnd
Rating: 3 out of 5
following a purchase from 04/09/2023
Compatible only with EFFAÇABLES. So of little interest in the end. And not much choice of tip fineness. Even the Pilot Frixxion 0.5 has too thick a line for my taste.
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A. L.
Rating: 5 out of 5
following a purchase from 03/09/2023
Reusable notebook made in France. Wide choice of shapes and interiors! Ideal for space "crunchers"!
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Emeline
Rating: 5 out of 5
following a purchase from 01/09/2023
I bought the diary and I'm not disappointed. It's no heavier than a conventional diary of the same size. I'd advise you to read the instructions carefully before use, as I've experienced a few smudges, but fortunately it's erasable !!!!I'd recommend it without hesitation.
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Anais B.
Rating: 2 out of 5
following a purchase from 16/09/2023
The ink really takes too long to dry (I had to give up notebooks because I couldn't write several pages in a row). I was quite happy with the diary, but in the end it didn't last: even after several attempts with the hairdryer, you can still see what was written before (especially as sometimes the pen catches and scratches the page a bit). By dint of erasing, I can no longer write in certain places (with little stains that don't go away). In short, this is my second year and it won't go any further, which is a shame. The ink also fades very quickly, so you have to keep a stock of it, which can be quite expensive in the end. On the other hand, the paper is really solid
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Mme F.
Rating: 5 out of 5
following a purchase from 20/08/2023
efficient home delivery! great products! the pen-to-book trick is top-notch! I attached the wipe with 1 paper clip and 1 small elastic band. Unless glasses wipes work too?
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Response from econotes
Hello Stéphanie,Thank you very much for your positive feedback! We are delighted that the delivery was efficient and that you appreciate our products. The glasses wipes also work very well on our notebooks!
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CLAUDIE
Rating: 5 out of 5
following a purchase from 22/08/2023
Just what I was looking for, practical to take with me, no more little pieces of paper lying around, and for notes that I need to keep, I scan them! Too bad that the ink color is a bit washed out and that you can't choose the line thickness, which limits the possibility of drawing.
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Response from econotes
Hi Claudie, We're delighted that our reusable notebooks have met your expectations in terms of practicality and organization. Thank you for your positive feedback! We'll be taking your suggestions on ink color and line thickness into account to improve our products in the future. If you have any other ideas or specific requirements, please let us know. Your satisfaction is our priority! ?????????
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Noemie G.
Rating: 5 out of 5
following a purchase from 23/08/2023
I've been using the same notebook for 3 years now. It still erases just as well.
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Response from econotes
Thank you for your feedback and loyalty! ???? We are delighted that you have been satisfied with our reusable notebooks for 3 years!
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Guis
Rating: 5 out of 5
following a purchase from 11/08/2023
Simple and effective, smooth writing quality. Perfect rendering and easy to erase, whether precisely with the pen's eraser (if the ink is dry, otherwise it drools a little) or more generally with the damp microfiber.
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Response from econotes
Hello, We're delighted that you appreciate the smooth writing quality and perfect finish of our reusable notebooks. Thank you for your positive feedback! If you have any other experiences to share as you continue to use them, please let us know. ????
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Raphaelle B.
Rating: 5 out of 5
following a purchase from 17/08/2023
Super convenient
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Response from econotes
Thank you Raphaëlle for your opinion?
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Angelique
Rating: 3 out of 5
following a purchase from 10/08/2023
Disappointed with the diary I was looking forward to, the ink drools even when you wait. Customer service sent me refills, less drool but still the same. I've missed the deadline for returning the diary because customer service didn't get back to me in time. (2 emails in 14 days)
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Response from econotes
Hello Angélique, We're really sorry for the delay in responding and for the problems you've had with your diary. In this back-to-school period, our customer service department does its utmost to respond quickly to all requests, but there may be delays.We have taken note of your dissatisfaction and would like to resolve this problem as best we can. We have offered to return the diary to you, and we will refund your money, regardless of the delay, as we recognize that it was customer service that was late in this case.We hope this solution is satisfactory to you, and we apologize again for any inconvenience this may have caused.
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Cédric P.
Rating: 5 out of 5
following a purchase from 07/08/2023
Now that's a smart, eco-friendly system!
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Response from econotes
Thank you Cédric for your opinion! ??
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Virginie H.
Rating: 5 out of 5
following a purchase from 02/08/2023
Satisfied with my purchase. Fast shipping and responsive after-sales service.
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Response from econotes
Thank you very much Virginie for your opinion?
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Cyliana
Rating: 5 out of 5
following a purchase from 31/07/2023
Great initiative from this French company, I really like the idea, and the service is also top-notch, so really nothing to say, and keep it up?
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Response from econotes
Thank you very much for your positive feedback! Your support and encouragement are much appreciated. We're delighted that you like our initiative and that our after-sales service lives up to your expectations. We'll keep up the hard work!
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Estelle
Rating: 5 out of 5
following a purchase from 25/07/2023
Great pens as usual!
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Response from econotes
Thank you Estelle for your opinion?
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Justine
Rating: 5 out of 5
following a purchase from 24/07/2023
Minimal packaging, more than enough. No unnecessary over-packaging. I was able to order just what I needed Cad refills for my pens, which are still much cheaper than your competitors.
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Response from econotes
Thank you very much for your positive feedback! We're delighted that our minimal packaging approach works for you. Your satisfaction is our goal, and we appreciate your feedback!??
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Florence B.
Rating: 5 out of 5
following a purchase from 18/07/2023
I love writing in this notebook, the way the pen glides over the paper. I like to take notes to understand, so this system suits me perfectly!
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Response from econotes
We're delighted to hear that you enjoy writing in our notebook and that you like the way the pen glides over the paper. Thank you for your positive feedback!
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Karine R.
Rating: 5 out of 5
following a purchase from 28/06/2023
it was a gift, the person is happy.
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Response from econotes
Thank you Karine for your opinion?
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Yannick M.
Rating: 2 out of 5
following a purchase from 17/07/2023
I still don't have my articles!
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So-co-lat
Rating: 5 out of 5
following a purchase from 10/07/2023
Quality product, beautiful colors. Serious company and easy-to-reach after-sales service.
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Response from econotes
Thank you very much for your feedback?
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Laurie S.
Rating: 5 out of 5
following a purchase from 16/07/2023
Excellent concept, high quality notebook, fast and careful shipment.
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Mme C.
Rating: 3 out of 5
following a purchase from 15/07/2023
Good on the whole, but I ordered the diary and the pens from the brand and I still find that you can see a lot of what was written before (without leaving the writing for a long time before erasing it). I doubt I'll be able to use it for more than three years, which is a shame. I doubt I'll be able to use it for more than three years, which is a pity, and I should add that even while waiting for the ink to dry, there are often transfers and drooling. Important point: do not use with any other brand of friction pen, it's a disaster! Fast, careful delivery.
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Sandrine
Rating: 5 out of 5
following a purchase from 05/07/2023
I took the eco notebook with the pen and I use it all the time. I love it for writing, it's super smooth and easy to erase. I don't have any other notebooks. Apart from this one, I recommend it to everyone.
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Cliente
Rating: 5 out of 5
following a purchase from 12/07/2023
I've just received my diary and I'm delighted, it's exactly what I expected. I'll now see how I use it over the next year. I really like the idea of reusing it.
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Jennifer V.
Rating: 5 out of 5
following a purchase from 11/07/2023
Very good. I recommend
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Océane B.
Rating: 5 out of 5
following a purchase from 03/07/2023
Fast delivery and well-packaged parcel
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Arnaud
Rating: 5 out of 5
following a purchase from 04/07/2023
Excellent! Adopted as soon as it was presented by a work colleague. My notebook for life!
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Sandrine
Rating: 3 out of 5
following a purchase from 04/07/2023
Hello, I was all fired up but I'm still a bit on the fence. I'm still waiting a bit and I hope your app will develop quickly.
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