Customer reviews of econotes

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 656 published reviews

Summary of reviews

The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.

Reviews 1, 2, 3 and 5 stars

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LVg
Rating: 5 out of 5
following a purchase from 04/01/2021
I bought the pack of three small notebooks, and gave 2 away. Perfect size to keep in my bag, and nice writing. I'm completely satisfied!
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Response from econotes
Hello ! Thank you very much for your feedback? We're delighted that you're happy with your notepads! Have a nice use?
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Christophe G.
Rating: 5 out of 5
Very good product. Mass erasing with a hair dryer is effective, but traces remain. The product is best used on draft notes, where residue from previous pages is not a problem.
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Corinne
Rating: 5 out of 5
following a purchase from 29/12/2020
I gave away the notebooks and diaries I'd bought for Christmas, and they were met with rave reviews, from the daughter for drawing, the mom for notes, and the sales engineer for his work. It's a good quality product, good for the environment and well done.
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Response from econotes
Hello Corinne! Thank you so much for your feedback? The whole team is delighted to hear that you liked the notebooks and diary as Christmas presents! Happy holidays to you?
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Patrick M.
Rating: 5 out of 5
following a purchase from 22/12/2020
Excellent product.
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Response from econotes
Hello Patrick! Thank you for your feedback? The whole team is delighted that you are satisfied with your order. Good use to you?
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Christelle O.
Rating: 5 out of 5
Super convenient
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Valérie
Rating: 5 out of 5
following a purchase from 18/12/2020
Good reusable products and responsive customer service. I love using the notepads. As well as the diary. Easy to erase and reuse. Honestly, it took me a while to order them and I'm not disappointed.
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Response from econotes
Hello Valérie! Thank you very much for your feedback on your notepads and diaries? We are also delighted to hear that you are satisfied with our customer service? We wish you long and happy use of your EcoNotebk! See you soon!
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Valéry C.
Rating: 3 out of 5
following a purchase from 15/12/2020
You have to wait for the ink to dry.Today, I used it at work and without doing anything on purpose (because I was on the phone), I took notes on the Note Book with a pen. I only realized it afterwards. Impossible to clean. It forces us not to use other pens. But that's not possible and forces me to be careful every time. Except that in an emergency, you can forget that you need to use a gel pen instead. What's more, colleagues have to be informed to avoid using their non-gel pens on the notebook. Not very practical and impossible to propose this solution in my company, which is very attentive to carbon emissions.
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Response from econotes
Hello Valéry! Thanks for your feedback? Indeed, using a gel pen with the stone paper is what makes the EcoNotebk reusable. So don't use conventional pens if you want to reuse your notebook, unless you want to make, for example, a chart that will remain as you fill it in and erase its contents. To always have the right pen and avoid your misadventure we automatically supply a pen with its pen holder to stick on the notebook. I'm sure that once you've stuck it on, it won't happen to you again. The information is also given on the instructions supplied and in the EcoNotebk on the first page, so your colleagues won't be able to miss it! Best of luck to you.
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Sophie D.
Rating: 5 out of 5
following a purchase from 15/12/2020
I love my big notebook: not only do I always have it with me at the office to keep track of the smallest changes in my workstation, but when I'm on my break, I turn my notebook over and... I recite my bass partoches in writing, so that all I have to do is correct and play when I get home. I reserve the first page for making doodles (zentangle?). I reserve the first page to make doodles (zentangle?) that I change as I feel like it.well, I confess I also take note of the little recipes I hear on the fly ^^.
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Response from econotes
Hello Sophie! Thank you so much for your feedback, which really pleases us? The whole team is delighted to know that the EcoNotebk accompanies you on a daily basis - it really is our greatest victory! We hope you enjoy using it for a long time to come?
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Christelle O.
Rating: 5 out of 5
following a purchase from 14/12/2020
I love my notebk it's really great, try it and you won't be able to do without it.
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Response from econotes
Hello Christelle! Thank you very much for your feedback, which makes us really happy? We wish you a long and happy life!
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Alexia
Rating: 5 out of 5
following a purchase from 14/12/2020
I use the little notebook for my shopping list and ideas I don't want to forget, and the notebooks are great for jotting down information at meetings or for the kids' private lessons. I'm thinking of investing in other products very soon.
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Response from econotes
Hello Alexia! Thank you very much for your feedback? We're really pleased that you like EcoNotebk notebooks! See you soon.
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Pauline
Rating: 5 out of 5
following a purchase from 14/12/2020
It's easy to get to grips with. I use the EcoNotebk at work, to make "to do lists" but also to get rid of scrap paper and post it notes. On the whole, I'm happy with my purchase, but the next little problem is the ink that drools, so you have to get the blotting paper out of the cupboard. Since receiving the EcoNotebk, I haven't gone beyond the first 6 pages, and I can already see the wear and tear on some pages (scratches), so it remains to be seen whether this will change over time.but it's a top product.
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Response from econotes
Hello Pauline! Thank you for your feedback? We always recommend using a moistened wipe, as the eraser is more of a back-up solution, for precise erasing of a small area. Good use to you?
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Ulrich P.
Rating: 3 out of 5
following a purchase from 26/11/2020
Free delivery, except that the choice is not available at the time of payment! Very quick reaction from éconotebk who phoned me 1/2 hour after my order and offered me an extra product to compensate for the delivery costs.for that I add 2 stars.on the other hand leaving the "free delivery" "ad", while they explain to me that they have abandoned it, is frankly limited. A webmaster can rectify this more than quickly.
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Response from econotes
Hello Ulrich! Thank you for your feedback, delivery was indeed offered for containment. Rest assured, since the end of November there have been no ads mentioning free delivery. You may have saved it, in which case you'll still see it, but now you're the only one. You consulted us before placing your order to claim the free delivery that was mentioned on the product sheet. The chat operator asked for 3 minutes to carry out the necessary checks and become fully acquainted with the current file in order to help you as best she could, but when she returned, you'd already ordered, complaining about the length of the check. Stéphen called you within half an hour to apologize and offer you an extra notebook in your order, which you accepted. Then we discovered that you had written a review on Trustpilot even though you hadn't received your order. We don't take this personally, we understand that you certainly needed to vent your frustration, and we're glad we could be of service. If the speed of our intervention and the notebook offered in your order didn't alleviate this, we hope your daughter will be happy to open her parcel at Christmas.Have a wonderful holiday season from EcoNotebk.
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Valéry C.
Rating: 3 out of 5
The pencil doesn't work properly. And you have to wait for the gel to dry.
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Anonyme
Rating: 5 out of 5
Received quickly, I've only used it 3 times so far, the writings erase very well, we'll see in a few months?
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Pauline B.
Rating: 5 out of 5
Very good product. After a week of use, I can already see the savings in paper. I use it mainly at work to make to-do lists or to take minutes of meetings to be typed on the computer. Very good product, but you need to bring a blotter.
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Gaelle N.
Rating: 5 out of 5
I think it's great! Totally corresponds to what it says about the product, however as I have already pointed out, I think it's a shame that this product comes in a cardboard box! It's totally unnecessary
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Philippe L.
Rating: 5 out of 5
Very well, thank you very much.
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Carole C.
Rating: 3 out of 5
You have to wait for the ink to dry before erasing with the white eraser, and he writes a bit too big. Otherwise, wet tissues are great for erasing everything!
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Sophie
Rating: 5 out of 5
Great product, I'm delighted with my purchase! I've even reordered to give as a gift, I'm so pleased.
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M. P.
Rating: 5 out of 5
Perfectly matches my expectations and the description
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SYLVIE J.
Rating: 5 out of 5
I'm delighted to do something for the planet
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Eugenie
Rating: 1 out of 5
following a purchase from 14/11/2020
I never received my order and I can't reach you to return my purchase!!! I spent 30 euros and received nothing!!! Where is my order?!
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Response from econotes
Hello Eugénie! Thank you for your message. Following your TrustPilot review, you contacted us by email and telephone. You have now received your parcel. As I was saying, it goes without saying that when we become aware of a fault, in this case with a carrier, we do our utmost to rectify the problem as quickly as possible. For our part, we had dispatched the parcel on time. We are saddened by the rating you have left us, which does not reflect an opinion of our product, but rather a rating of the delivery company, especially as you no longer bother to reply to us or update your review...? Our customers are our number 1 priority, and their satisfaction is even more so. We hope you'll take the time to update your feedback to tell us about your use of notepads. Have a nice day Eugénie.
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Didier B.
Rating: 5 out of 5
simple, effective, in line with commitments
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Sans N.
Rating: 5 out of 5
following a purchase from 11/11/2020
Small A5 notepad and notebook, very useful, especially in my role as day-nursery manager. Thanks to this, I no longer use post-it notes, I save paper and, above all, I don't waste it because I can erase the text as many times as I like. Very good products.
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Response from econotes
Hello ! Thank you so much for taking the time to give us some feedback? We're really delighted to hear that your notebook and notepad are useful in your daily life! We hope you enjoy using them for a long time to come?
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sans N.
Rating: 5 out of 5
Small A5 notepad and notebook, very useful, especially in my role as day-nursery manager. Thanks to this, I no longer use post-it notes, I save paper and, above all, I don't waste it because I can erase the text as many times as I like. Very good product.
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Marine F.
Rating: 5 out of 5
Super nice and practical. I need to constantly list everything I need to do / buy and thanks to this notebook everything is much clearer. When the task is done, you erase it, so you don't just cross it out and end up not seeing what's left to do. Works with all Pilot Frixion brand products: pens and highlighters! for a bit of color :)Efficient and pleasant customer service too, the 1st notebook I received had a manufacturing defect. I received a reply to my e-mail within 30 minutes and together we found a solution that was satisfactory for me. In short, I recommend 100%.
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Régine M.
Rating: 5 out of 5
I'm delighted with my purchase! I write down a lot of things that I never reread (I just need to write to remember), but sometimes I need to find a little scribbled note. With the notebook, I make notes, take photos and erase them at the end of the day or within 2 days. I file the photos (or scans) of my notes so I can find them again, and voilà! Much more ecological than all the sheets I use every day (even if I use every square centimetre!). Shipping was fast and careful, and the pens work well. I always have the notebook to hand and the small notepad in my bag. You just have to get used to letting the ink dry a little, but it happens quickly. So far, everything wipes off well with a damp cloth, no marks at all! I'm really convinced by the way it works and I think I'll be giving some away!
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Coralie B.
Rating: 5 out of 5
Overall, I'm very happy with the notebook. It erases very easily. One drawback: the ink drying time is a little too long. When you finish a page, you can't turn it too quickly, otherwise you'll erase the ink and stain the previous sheet. This is not necessarily practical for quick note-taking.
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Gaëlle R.
Rating: 5 out of 5
Received in record time and lived up to my expectations.
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Orianne V.
Rating: 3 out of 5
It looks very practical but unfortunately the title page is upside down on my copy, which really bothers me.
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Isabelle M.
Rating: 5 out of 5
-) I've been enjoying the other formats since this summer, and I wanted to give this one as a present to a caring friend, whose visit I was expecting today.... So I'm delighted that he liked it so much -) What more can I say? That to try stone paper is to adopt it? And yes... that's exactly it," I whispered to the delighted trees in the surrounding woods....
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Cédric L.
Rating: 5 out of 5
Product conforms in every respect. Great idea.
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Laurie T.
Rating: 5 out of 5
A top-notch diary, a bit like a bullet with weekly objectives, a few pages of notes at the end, I only regret a couple of blank pages but nothing dramatic far from it, very efficient and writing that glides like silk, just get used to waiting a bit for the ink to dry because I'm left-handed so I pass over the place where I write but nothing insurmountable) Bel'e quality and very responsive and fast service in short I'm in Love !!!!!
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Laurie B.
Rating: 5 out of 5
following a purchase from 05/11/2020
I've already bought 3 small notepads and I use them every day, one in the kitchen for recipes, the second on my desk and the 3rd I gave to my student companion. He uses them a lot less than I do and finds them less useful, but I'm thinking of buying him a set of large notepads for his classes. At the end of the year, he'll be able to erase everything and reuse his notebooks instead of throwing them away.
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Response from econotes
Hello Laurie! Thank you so much for your feedback? We're delighted that the EcoNotebk is going everywhere with you, and maybe your companion will end up adopting it too? Nice use to you!
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Emeline J.
Rating: 5 out of 5
Super-fluid, super-pleasant writing. The sheets are super soft, and erase super well with heat, just like with water and a cloth. I use it for my lessons before scanning everything and putting it on my PC. It's a smart ecological gesture, because I throw away a lot of paper every year, and now I don't need any more! I'm even thinking of buying the diary as a Christmas present!
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M. F.
Rating: 5 out of 5
following a purchase from 03/11/2020
I just picked it up at the relay. I like the texture of the sheets. The layout of the boxes suits me and I find it really practical. In short, it's great.
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Response from econotes
Hello ! Thank you so much for giving us feedback on your EcoNotebk??. We're delighted to hear that you think it's great! We hope you enjoy using it?
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Patrick M.
Rating: 5 out of 5
Very nice product. Lightweight and compact. The pens are of good quality and the colors beautiful.
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Krystel
Rating: 5 out of 5
following a purchase from 02/11/2020
Much better than I thought. It wipes off really well with the hair dryer and damp cloth combo. The accompanying app works well too. The price is a bit high, but it will pay for itself over time. Bravo et merci
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Response from econotes
Hello Krystel! Thank you very much for this lovely comment which makes us very happy? Indeed, the EcoNotebk is not only a gesture for the environment, in the long term it is also a significant saving! Good use to you?
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Jean-charles E.
Rating: 5 out of 5
following a purchase from 02/11/2020
Super productBravo to the designers and makers of this revolutionary idea !!!!I highly recommend it, the product lives up to expectations: just incredible !!!!
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Response from econotes
Hello Jean-Charles! Thank you so much for your wonderful feedback, which makes us really happy?
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Clint M.
Rating: 5 out of 5
following a purchase from 01/11/2020
Super green, efficient and super fast delivery! I recommend
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Response from econotes
Hello ! Thank you very much for your comment? We're delighted that you're happy with EcoNotebk?