Customer reviews of econotes

Disappointed with the diary I was looking forward to, the ink drools even when you wait. Customer service sent me refills, less drool but still the same. I've missed the deadline for returning the diary because customer service didn't get back to me in time. (2 emails in 14 days)

I still don't have my articles!

Good on the whole, but I ordered the diary and the pens from the brand and I still find that you can see a lot of what was written before (without leaving the writing for a long time before erasing it). I doubt I'll be able to use it for more than three years, which is a shame. I doubt I'll be able to use it for more than three years, which is a pity, and I should add that even while waiting for the ink to dry, there are often transfers and drooling. Important point: do not use with any other brand of friction pen, it's a disaster! Fast, careful delivery.

Hello, I was all fired up but I'm still a bit on the fence. I'm still waiting a bit and I hope your app will develop quickly.

I'm always disappointed that I can only use the black pen, because the other colors don't erase! If I don't erase my work right away, several days later it has to be done with a hair dryer, and that always leaves traces apart from the black pen.

I bought a Notebook + Pens pack and have been using them for about 2 weeks. The ink dries slowly, which is not suitable for "intensive" use. I have to take notes in meetings or for myself on a daily basis (I work in communications), and find myself stuck at the end of the page waiting for the ink to dry before turning the page... Otherwise, the notebook goes everywhere with me on a daily basis, and despite taking care of it, the protective film on the cover is starting to peel off.as far as erasing and rewriting are concerned, there's nothing to say it works perfectly.in short, a product to be improved in its use, which I'd happily recommend in the future if practicality improves :)

One of the diaries has the sheets upside down. I've sent two emails that have gone unanswered, it's not professional.

Very pretty notebook and the ink erases very easily. However, the pages are damaged more quickly than I expected (rubbing with water erased an outline) and the ink takes a long time to dry, so the writing smudges regularly.

The notebook is fine, but the pens get used up very quickly.

Hello, In terms of presentation, I would have preferred the left page for weekdays and the right page entirely devoted to notes. In terms of manufacture, I'm afraid that the cover and springs are not strong enough to last a few years!

I can not give my opinion on an order I have not received Sorry I'm still waiting for my package

3 stars because I haven't really used them yet and find them a bit small.

I haven't had a chance to use it yet.

see previous page

The notebook seems fine, pleasant to write in, a little downside for the ink drying, on the other hand, I bought it for transcribing notes into a pdf or word file, and it turns out that the CamScanner application costs 32 euros/year...I thought the idea of a manuscript and being able to transcribe into a file was nice, I'll stick to taking notes on the computer...

The product looks great. I'll see how it goes in daily use. It's a shame, though, that the dots aren't the same size as the usual bujo dots, and the frame reduces the page space a bit. I do think it's a pity, however, that delivery charges + customs duties + postage + VAT make the Econotebook double the initial price for delivery in French overseas departments and territories. No doubt not the manufacturer's fault, but something to bear in mind if you want to buy one.

The pens wear out very, very quickly.the little elastic ring that holds the pen to the notebook doesn't really stand up to use.too bad, because the idea is great!!!!

The product delivered does not correspond to the product paid for... no reaction from customer service

Wrong size

not great. it slides badly on the paper. i don't recommend it.

good basic idea, but when you erase the notes, the page on the pad remains "dirty" and erases badly, too bad.

I ordered two A5 notebooks and for each notebook, 4 pens (black, blue, green, red). The packages were delivered in a not very thick bubble wrap envelope which did not protect the products during transport. In one of the two packages, 2 pens had been broken and are completely unusable. I immediately emailed customer service but haven't heard anything since December 1st. So on December 7th I sent a message from the contact form. I hope to hear back this time: In the following days, customer service sent me back new pens, carefully packaged. Apparently, a problem with their platform delayed the processing of requests/complaints.

Disappointed because I had selected the A4 format and I was not careful at the time of ordering I validated an A5 notebook. Having made the same mistake with my first purchase, I'm not sure.

When I received my order on December 1st, I unfortunately noticed that some of the pens were broken and therefore unusable. I contacted customer service twice, to no avail. I hope to hear from them soon.

The finish of the products is borderline for the price of a notebook... they're not pretty. The diary is poorly designed: I would have suggested double pages with the days in columns mentioning the hours of the day. The ink takes a long time to dry, which makes it impossible to use this type of notebook to take notes in professional mode in the field, because as soon as you turn the page, everything drools and fades or leaves marks? In the end, it cost me a kidney and two lungs for gadgets that won't last long, that won't be used and I'm going to buy a paper diary and notepads... too bad, because the idea was really brilliant! ,

I thought the sheets were thicker for my use, but the product is quality :)

A printing problem on a few pages and pens that dry too slowly. But after sending an e-mail, the team is in the process of rectifying the situation. They phoned me straight away to offer to send me a new diary and other pens. Very responsive and efficient after-sales team. I'd definitely recommend them, especially as the concept of reusable notebooks is great! Feedback: after reporting my problem to the after-sales service, I was pleasantly surprised to be contacted by e-mail and telephone. I received a new diary and set of pens, which are perfect. I recommend them 100% without hesitation and I'll be sure to place another order soon: the A5 notebook really appeals to me! Thank you to this company for their attentiveness and responsiveness!

I'm quite happy with the product, and hope that the pens will stand up to travel. However, I'm very disappointed by the packaging for an initiative that claims to be environmentally friendly... plastic, a polystyrene sheet and a plastic bubble-paper envelope just for a notebook and pens, it's a bit much. I'm confident you'll be quick to react and correct this faux-pas :)

The idea is very good, but it's a pity that the ink takes so long to dry... and prevents you from turning the pages... You have to erase quickly otherwise it's more difficult.

Satisfied overall with the product, but very disappointed that one pen had already run out after only one use of the notebook.

I haven't had time to try out the diary enough to form a pertinent opinion. ,No

I regret my purchase because I'm not going to use the diaryThe ink doesn't dry and it leaves stainsI've gone back to my classic paper diary which allows me to write down several things on different pages without waiting for the ink to dry.

Too few pages for the price. I have a 30-sheet notebook.

Too few pages for the price.

Edit: very good follow-up from the team, who take problems into account and really think about how to help. Indeed, moistening the wipe is perfect for erasing. I've also switched to the econotebk app. On the other hand, when it comes to drying the ink, I'm sticking to my guns, it doesn't dry quickly at all: taking notes in a meeting, the page stayed open for a good 10 minutes before being closed again. When I reopened it to add a few words, the page next to it was all stained. I let it dry for another 5 minutes before closing it again, and the page next to it was stained and the ink had half faded. My opinion of these notebooks is mixed. I ordered the xl pack. The quality is good, the dispatch is neat, the pens are supplied with each notebook and the ecological aspect is an undeniable plus.but for the price, I thought the app was free but you have to pay extra to use it. (edit, I changed app on the advice of the sav) What's more, it takes well over 10 to 15 seconds for the ink to dry and when you want to write a lot or play something quickly, it's complicated. Some of it gets erased, or you stain the following sheets by turning the page. Finally, I don't know how you do it on the videos, but I can't erase with the microfiber. (Edit: just wet the wipe, it's magic :))

The notebook is of good quality, but some traces remain.

I haven't received anything because of an order problem, so I can't give a positive review of the product... I'm waiting for a reply from customer service...

Delivery problem, I haven't received anything... I'm waiting for an answer from customer service...

The ink doesn't dry, and you have to wait several minutes before you can turn a page so that there are no marks, not at all satisfied.

Not at all satisfied, the ink doesn't dry after a few seconds as described but after several minutes, so it's not easy to take notes, and as soon as you turn a page, the ink leaves traces...