Customer reviews of econotes

9,3 /10

Based on 1 675 published reviews

5 1 290 77% 4 265 16% 3 70 4% 2 24 1% 1 26 2%

Summary of reviews

The store consistently delivers fast shipping and items that match or exceed expectations, with customers highlighting quick delivery, careful packaging, and items arriving in perfect condition. The product range and design stand out for practicality and aesthetics, including erasable notebooks, co-create packs, and planners that are described as visually appealing, useful for planning and note-taking, and appreciated for their environmental concept. Customer service is noted as responsive, attentive, and accommodating, with praise for clear communication and a helpful, friendly approach. Overall, customers mention reliable performance, durable and practical products, and a satisfying shopping experience.

Reviews 1, 2, 4 and 5 stars

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Alice

Published on 24/08/2020 à 12h56 following a purchase from 24/08/2020

Comfortable writing, which erases very well. Only slight downside, perhaps linked to my writing speed: when I turn a page, the ink drools a little on the glued pages. I'll try other erasable pens. But I recommend it, especially with the special offers! Very fast shipping. Shame to wrap the pens individually in plastic.

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Response from econotes

Thank you Alice for your detailed review... It's thanks to your feedback that we're able to question and improve our products, and we're currently looking for an alternative solution to plastic packaging (which is still easily recyclable). Good use to you Alice?

Aurélie

Published on 24/08/2020 à 10h38 following a purchase from 24/08/2020

Hello, I thought that when I erased there wouldn't be any traces afterwards but the word is still legible even when erased, I find that it doesn't look clean, I'm disappointed.

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Response from econotes

Hello Aurélie, I contacted you by phone on Tuesday (25/08) to tell you how to erase your notes without leaving any marks. I'm delighted to have received your feedback by e-mail, in which you told us that everything was finally working out for the best and thanked us for the advice... Please remember to update your review... Thank you and enjoy!...

Dominik

Published on 23/08/2020 à 14h49 following a purchase from 23/08/2020

Products received on time and as described.very good

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Response from econotes

Thank you Dominik for taking the time for this feedback?

Micky D.

Published on 08/07/2020 à 21h16 following a purchase from 08/07/2020

Great product, I was wary, but in the end the product is really top notch. The pen wipes clean with just a little water. The only downside is the spiral system for the sheets, which I'm afraid will tear over time.

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Response from econotes

Thank you for your comment Micky... The spiral system shouldn't alter the sheets, but we'll be in touch if this happens. We have had different spirals since this week, they are thinner but no longer allow pages to be interchanged. We'll soon be proposing a model that will allow pages to be interchanged just as well as a binder, and we hope you enjoy it!

Chris A.

Published on 14/06/2020 à 10h46 following a purchase from 14/06/2020

Customer service is great and responsive, as is their range of products, which I love.the finishes are well done, the idea is ingenious, I'm delighted to have come across them! thanks to Candice (from support) who is really super nice :)

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Response from econotes

Thank you Chris for your feedback and for trusting us?