Customer reviews of econotes

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 656 published reviews

Summary of reviews

The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.

Reviews 1, 2 and 4 stars

Reset filters
C
Céline S.
Rating: 4 out of 5
Very practical, but wear and maintenance on the erasable side remains to be seen.
Translated reviews
A
Alexandra E.
Rating: 4 out of 5
following a purchase from 31/07/2024
The practicality of being able to erase ad infinitum lives up to its promise, and I'm pleased with it because it's part of my zero-waste approach. On the other hand, I was expecting a slightly thicker notebook, to see if it would stand up to the test of time. Also, a cover page where you could write the owner's name, surname, etc. would be a nice touch ;)
Translated reviews
C
Caroline G.
Rating: 4 out of 5
following a purchase from 25/07/2024
Delighted with my purchase, one more ecogesture! A few small improvements to make, if I have to give 2: a directory at the end of the notebook, a ruler for easier access to the current week.Nice idea, nice initiative, I agree!
Translated reviews
M
Martine C.
Rating: 4 out of 5
following a purchase from 24/07/2024
I like to write with a pen that glides over the paper without sticking. It's easy to erase without leaving a trace. If you heat the paper to erase a large area, be careful not to heat too much, as the following pages will also be erased.
Translated reviews
M
Martine C.
Rating: 4 out of 5
The pen glides perfectly over the paper without catching, making writing a pleasure.
Translated reviews
V
Vanessa
Rating: 4 out of 5
following a purchase from 17/07/2024
I'm very happy with my notebooks, which are very practical and of excellent quality. I only regret that the tip of the pen is a little round, not fine enough, and that the wipe retains too many marks. These are just small details and I would 100% recommend the product.
Translated reviews
C
Cornet T.
Rating: 4 out of 5
following a purchase from 16/07/2024
I'm a little disappointed by the drying time, which isn't very long but can be annoying if you're not careful.
Translated reviews
O
O.
Rating: 1 out of 5
After a minor technical problem that was quickly and simply resolved with the after-sales and customer service departments (yes, when something works well, you have to say so, so a big bravo and thank you to them), I was finally able to try out this concept that had interested me for a long time. I now have my all-purpose organization notebook always to hand and my little cleaning bottle, both of which come in very handy because I delete obsolete things as I go along, so the notebook stays very clear and not overloaded! Tested with the pen supplied and other erasable pens with more exotic colored inks, they all work equally well: to erase, all you need is a spritz of water, a wipe and off you go! As the inside keeps its promises and the outside is protected in my bag by the jute pouch, this notebook will last me a very long time! Thanks econotes!
Translated reviews
D
Dylan
Rating: 1 out of 5
Not suitable for a beautiful notebook with quality writing
Translated reviews
L
Lucie
Rating: 4 out of 5
following a purchase from 18/06/2024
It's a great concept to be able to erase and start again! The only thing is, you can still read despite the eraser, I think. Slightly, of course!
Translated reviews
Response from econotes
Thank you for your feedback Lucie! ?? We're delighted you like the concept. For erasing, in addition to the eraser, you can use the wipe with water or a hair dryer for the most stubborn marks ??
D
Demie L.
Rating: 4 out of 5
following a purchase from 07/06/2024
The.product.arrived.fairly.quickly
Translated reviews
Response from econotes
Thank you for your feedback! ?? We are delighted with the speed of delivery.
G
germain P.
Rating: 4 out of 5
the content of the product is very good, but there's no option with or without a pen, and the matte cover (like silicone) is a bad choice, with all traces visible and unpleasant to the touch. The possibility of choosing 3 types of page for a notebook is a good formula.
Translated reviews
D
Demie L.
Rating: 2 out of 5
I received it with holes in some places
Translated reviews
V
Véronique S.
Rating: 4 out of 5
following a purchase from 27/05/2024
Quick and easy ordering.attentive team.products arrived safely. Small problem: the products are each packaged in a small craft bag, so I can't see the different blankets (flowers, mountain) chosen as gifts.
Translated reviews
Response from econotes
Thank you for your feedback Véronique! ?? We are happy that the order was quick and easy. We will take into account your remark about the packaging and will think about a solution to better see the chosen covers. ??
C
Claire
Rating: 1 out of 5
After a week, my pen stopped working.
Translated reviews
C
Cliente D.
Rating: 4 out of 5
following a purchase from 29/05/2024
Product received as promised. A little disappointment with the ink flow at first, but it improved afterwards.
Translated reviews
Response from econotes
Thank you for your feedback! We are pleased that the product meets your expectations. We note your comment about the ink flow and are delighted to hear that this has improved. ????
C
cliente D.
Rating: 4 out of 5
Good product, as promised
Translated reviews
R
Remy
Rating: 2 out of 5
following a purchase from 10/05/2024
In itself, the notebook does the job, but it's a pity it doesn't specify that it's an ultra-soft notebook rather than a rigid one, which means you'd have to write your notes on a table.PS: when the made-in-france feature is highlighted on the web store, it's a pity that the bank transfer shows "Econote Luxembourg" ...
Translated reviews
Response from econotes
We're sorry if the rigidity of our covers isn't to your liking. Our covers are semi-rigid, which gives our notebooks a certain lightness, unlike a thick, rigid and therefore heavy cover, made from wood and not water-resistant. We don't offer payment by bank transfer on our website. However, I see that you have paid by credit card. The online payment provider (Paypal or Shopify) is probably registered in Luxembourg, as is often the case. We are a French company registered in France. Our workshop is located in Mougins in the Alpes-Maritime, where we manufacture ALL our notebooks. We have no links with Luxembourg. You can find all the information in the legal notice on our website.
R
Remy
Rating: 2 out of 5
On its own, the notebook does the job, but it's a pity it doesn't specify that it's an ultra-soft notebook rather than a rigid one, which means notes have to be written on a table. PS: it's a pity that when the made-in-france feature is highlighted on the web store, the bank transfer shows "Econote Luxembourg".
Translated reviews
A
Adeline
Rating: 4 out of 5
following a purchase from 24/05/2024
This notebook is not bad. practical to be able to erase and have clean notes and keep only the essentials.on the other hand, I would have liked to have more choice in pens, to have other colors and fine points! I write small and the pen is not crazyTo see over time what it gives.
Translated reviews
Response from econotes
Thank you for your feedback! ?? We're delighted that you like the erasable side of the notebook. As for the pens, we've taken your suggestion for more colors and finer points into account. We're constantly working to improve our products, so stay tuned for news! ????
A
Adeline
Rating: 4 out of 5
not much choice of covers, the choices are not always pretty
Translated reviews
C
Chantal B.
Rating: 2 out of 5
following a purchase from 17/05/2024
I ordered a notebook as a gift. What a surprise !!!! the notebook is small, the pens sold with it are emptying fast and the used pages are already marked after 3 days.
Translated reviews
Response from econotes
Doesn't that sound like the ideal gift? For the size of the notebook, we have different formats (A4, A5, A6). Maybe there's been a mix-up? As for the pens, the cartridge allows you to write 400 meters of lines, depending on your writing rhythm, it empties more or less quickly. You can only replace the ink cartridge by buying one on our website (x10 pack) or in the shops (Pilot Frixion brand is compatible with our pens). Finally, the pages marked so quickly is clearly not normal, as each page can be used more than 1000 times without alteration. Customer service will contact you to find the most suitable solution and we'll sort it all out.
C
Chantal B.
Rating: 1 out of 5
A lot of things to improve on these notebooks, despite the innovative concept! the pages get damaged very quickly after several uses. it's really small and the pens get empty very, very quickly!
Translated reviews
S
Sarah M.
Rating: 4 out of 5
I thought the writing would be more intense or darker on the paper.
Translated reviews
D
Delphine.D
Rating: 4 out of 5
Super happy with my purchase. The idea of the notebook bar is great for personalizing the content of the pages. I created a table of contents and numbered the pages to organize my notes. The negative point is the drying time of the ink. I'd recommend ?
Translated reviews
L
Léa I.
Rating: 4 out of 5
following a purchase from 09/04/2024
Great, it's revolutionized the way I work and it's fun to use, but the pens wear out too quickly, so buy refills when you first order.
Translated reviews
Response from econotes
It's great to know that our products have revolutionized the way you work, and that you find them a pleasure to use! That's exactly what we like to hear. Regarding the pens, we thank you for your feedback and understand your concern. It's a good idea to buy refills with your first order, so that you never run out, especially if you write a lot! Thank you for your confidence! ????
D
dominique
Rating: 4 out of 5
Intelligent design in these times of economy and ecology.
Translated reviews
C
Claire P.
Rating: 1 out of 5
following a purchase from 08/04/2024
I'm being harassed by notifications in which I have to give my opinion! Well, here it is, my review! Happy?
Translated reviews
Response from econotes
Hello, thank you for taking the time to leave us your opinion! ?? We're sorry if our notifications seemed too numerous. We have absolutely no intention of spamming your mailbox. Your feedback has been very helpful to us in reviewing the frequency of our messages. We noticed that Trustpilot was sending duplicates, so thanks to you we've prevented other people from being bothered by this anomaly. However, you always have the option of unsubscribing from emails if you feel it's too much, and we won't hold that against you, we promise... Also, we have a customer service team on hand if you'd prefer to help us directly improve our products, services and communication...?
T
Thiebaut
Rating: 4 out of 5
following a purchase from 19/04/2024
I bought a notebook and a diary. The diary so that I could reuse it every year and the notebook because I take a lot of notes that I don't necessarily keep, so I wanted to avoid wasting paper. I'm delighted with my purchase because the pen is very easy to erase and the notebooks are really reusable without any problem. My only minor disappointments are the fact that the ink takes a long time to dry, so you can't close the notebook immediately, and slight marks on the paper after erasing. But this doesn't affect the legibility of what you write on top.
Translated reviews
Response from econotes
Thank you for sharing your experience with econotes products! It's great to hear that you're delighted with the reusability of the diary and notebook. Concerning the ink, yes, it takes a few seconds to dry like a fountain pen. This is because the ink is water-based. Don't hesitate to use the wet wipe to remove any traces left by the eraser... Thanks again for your purchase and your contribution to reducing paper waste. ????
J
Jjpe
Rating: 4 out of 5
following a purchase from 09/03/2024
Good product, but pen ink drools slightly depending on conditions of use.
Translated reviews
Response from econotes
Hello Julien, After checking the parcel tracking, your order was collected from a collection point on 12/03. Our customer service department will contact you to make sure that it has been received correctly.
N
Nicolas D.
Rating: 4 out of 5
following a purchase from 14/03/2024
I'm a stickler for handwritten notes, and Econotes has changed my habits by saving me countless drafts.The only drawback in my opinion is the lifespan of the pens, less than a month (hence the missing star), so I ordered a quantity of refills, which arrived quickly and in perfect condition. I recommend them for people like me who need to take notes that don't necessarily last forever.
Translated reviews
Response from econotes
Hello Nicolas, I'd like to thank you for your review and your great feedback... Concerning the refills, one refill corresponds to 400 meters of writing, for the hardcore econoteurs, they can run out quite quickly.... This is because the ink is water-based, unlike a traditional ballpoint pen. That's why we offer low-cost refill packs?
L
Laure B.
Rating: 4 out of 5
Very good products, the only downside is that you have to wait for the ink to dry, which is annoying when using the diary.
Translated reviews
L
Laure B.
Rating: 4 out of 5
following a purchase from 17/02/2024
Interesting concept. Very good products. The only drawback is that you have to wait for the ink to dry before you can turn the pages, which is annoying when you're using the diary.
Translated reviews
Response from econotes
Thank you Laure for your positive comments about our concept and our products! ?? We take note of your feedback on the waiting time for the ink to dry. Indeed, like fountain pens, the ink in our pens takes a few seconds to dry. We are constantly working to improve our products, and your opinion means a lot to us. Thank you for your feedback! ????
R
Rosemary M.
Rating: 4 out of 5
following a purchase from 16/01/2024
it was on you tube that i saw the product presentation! it's a shame there were no color "bookmarks"! thank you!
Translated reviews
Response from econotes
Thanks for your feedback! ?? We have some rubber bands available on the Notebook Bar that might interest you. They are perfect for personalizing and organizing your notebook. ????
S
Sylvie R.
Rating: 4 out of 5
following a purchase from 12/01/2024
A fine ecological gesture
Translated reviews
Response from econotes
Thank you Sylvie for your opinion! ??
M
MATTHIEU C.
Rating: 4 out of 5
The refills are perfect, but the Chronopost shipment took over a week in oversized packaging. Bubble mail via La Poste to my home would have been quicker and cheaper.
Translated reviews
C
Christine N.
Rating: 4 out of 5
following a purchase from 19/12/2023
The format and design of the notebook are top-notch! I love the principle of being able to write and erase, which works well. One point for improvement: think up a system so that the pen and wipe can be attached to the notebook, so that you always have all your materials with you!
Translated reviews
Response from econotes
The format and design are top-notch, I'm glad you like it! ?? Good idea for the hanging system, we'll note that in the suggestions to work on! ????? Thanks for your feedback!
L
Léa
Rating: 4 out of 5
following a purchase from 12/11/2023
Very good notebook made in France! The only drawback is the use of the eraser at the end of the pen, which leaves marks on the paper. It's better to scratch and use the damp cloth at the end.
Translated reviews
Response from econotes
Thanks for the compliment on the made-in-France notebook! ???? For small corrections, erasing with an eraser is fine, but for a total page reset, the damp cloth is the best choice. Thanks for the useful feedback! ????
C
Carmen
Rating: 4 out of 5
following a purchase from 14/12/2023
Beautiful finish and product meets my expectations
Translated reviews
Response from econotes
Great to hear you like the finish! ?? Glad the product meets your expectations. Thanks for your positive feedback! ????
M
Marie L.
Rating: 2 out of 5
following a purchase from 30/11/2023
The product looks interesting, but it's impossible to take notes. The pen doesn't work. What can I do?
Translated reviews
Response from econotes
Hello Marie-Louise, We can't find your contact details. Could you please contact our customer service department: [email protected] so that we can work together to find a solution to your problem?