Customer reviews of econotes

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 675 published reviews

Summary of reviews

The store consistently delivers fast shipping and items that match or exceed expectations, with customers highlighting quick delivery, careful packaging, and items arriving in perfect condition. The product range and design stand out for practicality and aesthetics, including erasable notebooks, co-create packs, and planners that are described as visually appealing, useful for planning and note-taking, and appreciated for their environmental concept. Customer service is noted as responsive, attentive, and accommodating, with praise for clear communication and a helpful, friendly approach. Overall, customers mention reliable performance, durable and practical products, and a satisfying shopping experience.

Reviews 1, 2 and 5 stars

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Séverine B.
Rating: 5 out of 5
following a purchase from 22/09/2021
Very good, effective, writing is pleasant, you do have to let the ink dry a little before touching it up, but it's a really good product?
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Response from econotes
Hello Séverine, thank you for your short, concise and efficient feedback! ??
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Anna O.
Rating: 5 out of 5
following a purchase from 21/09/2021
As described and delivered promptly
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Response from econotes
Hello Anna! Thank you for your feedback, we're doing our best to get your EcoNotebk to its new home as soon as possible?
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Quentin B.
Rating: 5 out of 5
following a purchase from 31/08/2021
Practical, effective notepad Paper is pleasant to write on and erases very well. I always have it with me.
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Response from econotes
Hello Quentin, thank you for taking the time to leave us a review of your EcoNotebk! I hope it will continue to be a useful part of your daily life for a long time to come?
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Sylvie M.
Rating: 5 out of 5
I am delighted with my purchase! Delivery was very fast. This reusable notebook is perfect for my needs. It just needs a system for storing the microfiber cloth and it would be perfect!
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Elodie M.
Rating: 5 out of 5
I'm delighted with my order??. The pages are super soft and it's so nice to write on them! It's very practical, I've tried erasing with the eraser on the pen and with water. It's really magical to be able to wash your diary! And considering how clumsy I am, it's a real bonus that it's waterproof! I really like the way it's been made, with a page for projects, important things, travel plans etc... A page for appointments and important events for each month with a page of objectives for each month and lots of pages of weeks, and pages of notes to lines at the end.... It's really very useful for getting organized? ! I write with the pens included with the order, and with Pilot frixion pens and stabilizers that I had before. All work and erase well, the pen takes about ten seconds (sometimes less) to dry, the stabilo takes longer on the other hand. I've found a trick to avoid waiting for the ink to dry: I use blotting paper. I have a sheet of blotting paper for each notebook, which will probably last as long as the notebook, since the ink also fades on the blotting paper when heated.
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Elodie M.
Rating: 5 out of 5
following a purchase from 07/09/2021
I'm delighted with my order... The pages are super soft and it's so nice to write on them! I've got an A5 notebook made in France, an A7 notepad and a diary... All 3 are very practical, I've tried erasing with the pen eraser and with water. It's really magical to be able to wash your notebook! And considering how clumsy I am, a waterproof notebook is a real plus! I really like the way the diary has been designed, with a page for projects, important things, travel plans etc... A page for appointments and important events for each month with a page of objectives for each month and lots of pages of weeks, and pages of notes with lines at the end.... It's really useful for getting organized? I write with the pens included with my order, and with Pilot frixion pens and stabilizers that I already had before. Everything works and erases well, the pen takes about ten seconds (sometimes less) to dry, the stabilo takes longer on the other hand.I found a trick not to wait for the ink to dry, I use blotting paper ??. I've got a sheet of blotting paper for each notebook, which will probably last as long as the notebook, since the ink is also erased by heat on the blotting paper. The only small drawback I can find is that the rings on the made-in-France A5 notebook are a bit small. But the pages are very sturdy, so I don't think there's any risk of compromising the longevity of the notebook if you're careful... I've reported this problem to econotebk, who have been very attentive, so I think they'll sort it out soon.
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Response from econotes
Hello Elodie, a big THANK YOU for this very precise and detailed review! We've adopted the blotting paper tip, and won't hesitate to suggest it to our other EcoNoteurs! In fact, we're trying to find the right balance between sturdiness, practicality and durability, while always listening to your suggestions?
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Alice V.
Rating: 5 out of 5
following a purchase from 14/09/2021
Very satisfied with the product itself and with the after-sales service, because as a pen was missing, they kindly offered me refills instead.Small note for improvement: the red color fades less easily than the others...
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Response from econotes
Thank you Alice for taking the time to give us some feedback! The customer service department has taken good care of you, which is what we want... Feel free to blow-dry the red ink before wiping to make it easier for you....
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Emilie
Rating: 5 out of 5
following a purchase from 11/09/2021
Nothing to say - perfect
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Response from econotes
Thank you Emilie, you're the perfect one?
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Alison R.
Rating: 5 out of 5
following a purchase from 10/09/2021
Very nice diary, I really like the quality of the writing. Responsive and friendly customer service.
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Response from econotes
Hi Alison! Thank you for this great feedback, customer service does its best to be at the top for its EcoNoteurs who are just as much ??
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Stephanie B.
Rating: 5 out of 5
following a purchase from 10/09/2021
Customer service is top notch! I made a mistake with my order and they were able to send me back the right product very quickly :)
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Response from econotes
Thank you Stéphanie! There are never any mistakes, only solutions to be found! I hope you like this new notebook?
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Stephanie B.
Rating: 5 out of 5
It's so easy to use, I can't do without it! Customer service is also very responsive. I recommend this product!
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Allison D.
Rating: 5 out of 5
following a purchase from 09/09/2021
Very responsive and professional. I recommend
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Response from econotes
Hello Allison! Thanks for taking the time to give us some feedback! I hope you're enjoying writing with your EcoNotebk??.
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Anna
Rating: 5 out of 5
following a purchase from 09/09/2021
Practical! I really enjoyed it. Thanks a lot!
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Response from econotes
Thank you Anna for your confidence?
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Girard C.
Rating: 5 out of 5
following a purchase from 09/09/2021
I'm delighted with this diary, which will stay with him for a very long time!
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Response from econotes
Thank you for your message Caroline! We wish you at least 1000 years of writing pleasure alongside your diary?
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Girard C.
Rating: 5 out of 5
The packaging is just like the brand: non-polluting, fast delivery and a perfect product. I highly recommend it to anyone who wants to change their consumption habits.
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Clara L.
Rating: 5 out of 5
following a purchase from 08/09/2021
The quality of the notebook is very good and the customer service more than satisfactory, in fact excellent! I use it as a draft book before an exam to avoid using up too much loose paper or as a support for my diagrams!
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Response from econotes
Thank you Clara for your feedback, we're delighted to hear that Penelope from the after-sales service was able to help you! We wish you good luck with your revisions?
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Magali F.
Rating: 5 out of 5
Very satisfied with the product and service.
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Gaelle I.
Rating: 5 out of 5
following a purchase from 07/09/2021
Perfect. Fades well and is resistant.
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Response from econotes
Thank you Gaëlle! I hope you'll continue to enjoy writing with your EcoNotebk for a long time to come!
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Emily
Rating: 5 out of 5
Very practical, a customer service that is present on social networks, and that responds very quickly, or even provides tips. Perfect delivery. And the quality is surprising
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Amelie
Rating: 5 out of 5
Super nice diary! The only small drawback is that you have to wait for the ink to dry before transferring it to the other page. Nickel!!! ,
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Sandrine
Rating: 5 out of 5
following a purchase from 31/08/2021
A wonderful discovery and a great idea for the planet. Very satisfied with the product
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Response from econotes
Thank you Sandrine! And yes, small discoveries can have a big and beautiful impact?
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Manon
Rating: 5 out of 5
following a purchase from 26/08/2021
Very pleasant to write on. Nice packaging. Recommend 100%.
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Response from econotes
Thank you Manon! We are delighted that you are satisfied?
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Marie
Rating: 5 out of 5
following a purchase from 24/08/2021
Perfect! A revolutionary notebook.
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Response from econotes
Hello Marie! I'm delighted that your EcoNotebk is revolutionizing the way you write?
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Marie
Rating: 5 out of 5
Perfect. A revolutionary notebook!
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Anaïs
Rating: 5 out of 5
following a purchase from 23/08/2021
Works well, pleasant writing and ink erases well.
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Response from econotes
Thank you Anaïs, I wish you a long journey with your EcoNotebk?
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 23/08/2021
Bravo and thank you for this superb tool, I'm delighted, easy ordering, fast reception, top notch. I recommend it with my eyes closed.
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Response from econotes
Hello Emmanuel! Thanks for taking the time to leave us this great review?
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Céline M.
Rating: 5 out of 5
following a purchase from 23/08/2021
Very good product and very good customer service
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Response from econotes
Thank you Céline! Our customer service team is on hand to ensure you have a long journey with your EcoNotebk ????
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Anaïs
Rating: 5 out of 5
Works well
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Emmanuel S.
Rating: 5 out of 5
Easy to order, fast delivery, my EcoNotebk Reusable Diary is superb, it's a very nice tool.
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Céline M.
Rating: 5 out of 5
Excellent product
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Sylvia B.
Rating: 5 out of 5
following a purchase from 21/08/2021
The writing is very pleasant, and fades perfectly.
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Response from econotes
Thank you Sylvia! I wish you a wonderful writing experience with your EcoNotebk?
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Sylvia B.
Rating: 5 out of 5
The delivery was very fast and the product is of high quality.
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Océane
Rating: 5 out of 5
following a purchase from 20/08/2021
The block note is as described and very useful, I'm very happy with my purchase and would gladly buy more. The only downside is the packaging, which isn't very eco-friendly despite the Hipli option (which I'm very happy with). The block is over-packaged (plastic bag + cardboard + envelope).
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Response from econotes
Hello Océane! I'm delighted that your EcoNotebk is a practical and useful tool for you... We've been working on more eco-friendly packaging for our new Made in France collection ????
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M. M.
Rating: 5 out of 5
following a purchase from 20/08/2021
Great concept. For those who take insignificant notes so as not to forget, it's the ideal tool! It avoids unnecessary waste of paper. You can still see a bit of the writing erased with the special eraser, but we're not going to complain for that little.
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Response from econotes
Thank you Jean-David for this message! Don't hesitate to use the Scan application for the notes you want to keep... Concerning the eraser, we recommend using it only for small corrections, it's really the moistened wipe that will make your EcoNotebk look like new again....
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Nali M.
Rating: 5 out of 5
following a purchase from 18/08/2021
I received my diary and pens today 18 August 2021 and I love them! The pens are brightly colored and very pleasant to use, as is the diary - it really does erase and you can rewrite ad infinitum! Just for me, there needs to be more space on the 1st page to add things specific to us or our teaching practice. But otherwise it's perfect. Thanks a lot.
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Response from econotes
Thanks Nali for the great feedback! We're working on a new diary model, and I'll be sure to pass on your suggestion to our design department?
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Nico
Rating: 1 out of 5
I haven't received anything because of an order problem, so I can't give a positive review of the product... I'm waiting for a reply from customer service...
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Nico
Rating: 1 out of 5
following a purchase from 12/08/2021
Delivery problem, I haven't received anything... I'm waiting for an answer from customer service...
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Response from econotes
Update 16/09/2021: Following your email confirming the resolution of your problem (still related to the carrier but not to the product or our service), we haven't heard from you since our invitation to update your review. Hello Nicolas! You contacted us to let us know that your parcel was not present at the relay point. Pénélope from customer service got back to you the same day. We made some enquiries and it turned out that your parcel had indeed been collected from the relay point, against signature. A worldwide parcel is collected against a signature and proof of identity. We obtained the signature used and sent it to you. Despite this, we continue to believe in your good faith. To this day, we are still waiting for your declaration of non-receipt of the parcel and the copy of your ID to act on your behalf with Mondial Relay. I'd like to remind you that we're currently talking to you about taking action with Mondial Relay, even though your parcel was collected from the relay point, in exchange for an ID and a signature. Do you understand that we're not the right people to blame?
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Marine G.
Rating: 5 out of 5
following a purchase from 26/07/2021
Smooth and fast delivery. Very satisfied, thank you.
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Response from econotes
Thanks Marine! Enjoy your EcoNotebk??
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Gp
Rating: 5 out of 5
following a purchase from 09/08/2021
We use our phones a lot for quick notes: I wanted to go back to paper but without wasting sheets! The perfect idea: EcoNotebk, the French company. The notepad really does erase with water! It's quite impressive - I didn't quite believe it. The ink is a gel: the sheets are normal, not "plasticized". I took the smallest size: it's really ultra practical, the little eraser isn't worth the water but it's infinitely useful. I'm really delighted with this purchase! I wish larger notepads could have lines (and not small squares). I never go out without my pen and notepad anymore!
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Response from econotes
Thanks ?? We note your idea for the notepad! Don't forget the hair dryer for older notes, it's also a heat-sensitive notebook??
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Virginie
Rating: 5 out of 5
following a purchase from 19/07/2021
Excellent product, I took both the notebook and the diary. A pleasant glide over the paper. So far, nothing to complain about. I recommend you try one and you won't go back.
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Response from econotes
Thanks Virginie! And he's going to be loyal to you for a long time, so there's no need to go back?