The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.
Seduced by the concept. Very pleasant writing. Sober look. A minor annoyance: the elastic band on my organizer was already detached on arrival. I also regret that there's no storage space for the small cloth, and the elastic provided for the style doesn't seem very practical because it "wobbles". Similarly, although the pen is refillable, it would have benefited from being made of a more solid material. The plastic seems rather fragile. But that's not a problem, since the notebook can be used with other pencils. Small improvements possible.
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Response from econotes
Hello Elodie! Thank you so much for your feedback? and your suggestions. It's what helps us to improve, and above all, to keep improving EcoNotebk! We're delighted to hear you're enjoying using it. We've sent you a message about the rubber band. See you soon?
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Anne
Rating: 4 out of 5
A great gift idea: original, practical and eco-friendly!
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Philippe N.
Rating: 5 out of 5
following a purchase from 08/01/2021
The EcoNotebk was a gift for my daughter, who is delighted. As a student, she takes her classes on it.
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Response from econotes
Hello Philippe! Thank you very much for your feedback? We're really pleased to hear that your daughter is delighted with her EcoNotebk and, above all, that it's helping her in her everyday life. We wish her every success in her studies?
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Patricia
Rating: 5 out of 5
following a purchase from 08/01/2021
notepads and notebooks are very functional and pleasant to use on a daily basis, with pencils in different colors, and I've enjoyed giving them to friends and family.
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Response from econotes
Hello Patricia! Thank you so much for your feedback, which makes us so happy! I hope that your loved ones are also satisfied with their gift? Nice use to all!
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PC
Rating: 5 out of 5
I received the order very quickly. There is a small instruction leaflet with each product. The products are really pleasant to use. The pen glides easily over the pages. I'm very happy with them!
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Marie
Rating: 4 out of 5
following a purchase from 06/01/2021
I'm very happy with the diary, it's well designed and the empty pages at the end are a real plus. I was a little disappointed with the B5 notebook, which arrived with some pages stained as if the ink had smudged the edges. It's a pity for a notebook you're supposed to keep for a long time, it doesn't look very clean.I'm nevertheless satisfied with my order, the concept is great. After a week's use, the paper savings are already impressive!
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Response from econotes
Hello Marie! Thank you for your feedback? We're really pleased that you like the EcoNotebk concept and that you've already been able to save a lot of paper! I've also sent you an email about the B5. The whole team wishes you a long and happy use?
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Phip
Rating: 5 out of 5
following a purchase from 06/01/2021
Very good writing feel.water erasing works perfectly, and with the eraser too.delighted with the idea of being able to keep this notepad for a long time.
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Response from econotes
Hello ! Thank you very much for your feedback? We're delighted that your notepad met your expectations! Have a nice (and long) use?
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Julie J.
Rating: 4 out of 5
This notebook is very practical and I love the idea that it's reusable. A few minor comments though, as I use it in my professional life (note-taking for private clients) and a harder bottom would make things easier, and an elastic band to close it, otherwise the tool is perfect.
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Ericka C.
Rating: 3 out of 5
Not great for left-handed people, as the ink fades quickly after all. Otherwise, I love the principle! And I love the layout of the diary, even if it lacks a little color for my taste.
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LVg
Rating: 5 out of 5
following a purchase from 04/01/2021
I bought the pack of three small notebooks, and gave 2 away. Perfect size to keep in my bag, and nice writing. I'm completely satisfied!
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Response from econotes
Hello ! Thank you very much for your feedback? We're delighted that you're happy with your notepads! Have a nice use?
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Mathilde L.
Rating: 4 out of 5
I gave it to a senior citizen who thought it was pretty good. All that's missing is a little brochure explaining the concept, how it's made and how to use it.
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Christophe G.
Rating: 5 out of 5
Very good product. Mass erasing with a hair dryer is effective, but traces remain. The product is best used on draft notes, where residue from previous pages is not a problem.
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Corinne
Rating: 5 out of 5
following a purchase from 29/12/2020
I gave away the notebooks and diaries I'd bought for Christmas, and they were met with rave reviews, from the daughter for drawing, the mom for notes, and the sales engineer for his work. It's a good quality product, good for the environment and well done.
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Response from econotes
Hello Corinne! Thank you so much for your feedback? The whole team is delighted to hear that you liked the notebooks and diary as Christmas presents! Happy holidays to you?
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Patrick M.
Rating: 5 out of 5
following a purchase from 22/12/2020
Excellent product.
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Response from econotes
Hello Patrick! Thank you for your feedback? The whole team is delighted that you are satisfied with your order. Good use to you?
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Christelle O.
Rating: 5 out of 5
Super convenient
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Philippe L.
Rating: 4 out of 5
following a purchase from 18/12/2020
Very practical
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Response from econotes
Hello Philippe! Thank you very much for your feedback? We're delighted that EcoNotebk has come in so handy for you. Good use to you?
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Sophie
Rating: 4 out of 5
following a purchase from 18/12/2020
The products are good, high quality, especially the notebooks and diaries. One drawback: the pens with plastic refills have to be changed very often, as they empty out very quickly! It's a pity there's no small storage space (like a pouch) to put the wipe inside the cover. Fast, efficient customer service. Super comfortable to write with. Erases really well, so you can start writing all over again!
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Response from econotes
Hello Sophie! Thank you very much for your feedback about EcoNotebk and our customer service? We're delighted you're happy with it! We've added this improvement to our list for the future, thank you for your suggestion. Nice use to you?
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Valérie
Rating: 5 out of 5
following a purchase from 18/12/2020
Good reusable products and responsive customer service. I love using the notepads. As well as the diary. Easy to erase and reuse. Honestly, it took me a while to order them and I'm not disappointed.
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Response from econotes
Hello Valérie! Thank you very much for your feedback on your notepads and diaries? We are also delighted to hear that you are satisfied with our customer service? We wish you long and happy use of your EcoNotebk! See you soon!
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Valéry C.
Rating: 3 out of 5
following a purchase from 15/12/2020
You have to wait for the ink to dry.Today, I used it at work and without doing anything on purpose (because I was on the phone), I took notes on the Note Book with a pen. I only realized it afterwards. Impossible to clean. It forces us not to use other pens. But that's not possible and forces me to be careful every time. Except that in an emergency, you can forget that you need to use a gel pen instead. What's more, colleagues have to be informed to avoid using their non-gel pens on the notebook. Not very practical and impossible to propose this solution in my company, which is very attentive to carbon emissions.
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Response from econotes
Hello Valéry! Thanks for your feedback? Indeed, using a gel pen with the stone paper is what makes the EcoNotebk reusable. So don't use conventional pens if you want to reuse your notebook, unless you want to make, for example, a chart that will remain as you fill it in and erase its contents. To always have the right pen and avoid your misadventure we automatically supply a pen with its pen holder to stick on the notebook. I'm sure that once you've stuck it on, it won't happen to you again. The information is also given on the instructions supplied and in the EcoNotebk on the first page, so your colleagues won't be able to miss it! Best of luck to you.
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Sophie D.
Rating: 5 out of 5
following a purchase from 15/12/2020
I love my big notebook: not only do I always have it with me at the office to keep track of the smallest changes in my workstation, but when I'm on my break, I turn my notebook over and... I recite my bass partoches in writing, so that all I have to do is correct and play when I get home. I reserve the first page for making doodles (zentangle?). I reserve the first page to make doodles (zentangle?) that I change as I feel like it.well, I confess I also take note of the little recipes I hear on the fly ^^.
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Response from econotes
Hello Sophie! Thank you so much for your feedback, which really pleases us? The whole team is delighted to know that the EcoNotebk accompanies you on a daily basis - it really is our greatest victory! We hope you enjoy using it for a long time to come?
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Christelle O.
Rating: 5 out of 5
following a purchase from 14/12/2020
I love my notebk it's really great, try it and you won't be able to do without it.
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Response from econotes
Hello Christelle! Thank you very much for your feedback, which makes us really happy? We wish you a long and happy life!
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Alexia
Rating: 5 out of 5
following a purchase from 14/12/2020
I use the little notebook for my shopping list and ideas I don't want to forget, and the notebooks are great for jotting down information at meetings or for the kids' private lessons. I'm thinking of investing in other products very soon.
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Response from econotes
Hello Alexia! Thank you very much for your feedback? We're really pleased that you like EcoNotebk notebooks! See you soon.
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Pauline
Rating: 5 out of 5
following a purchase from 14/12/2020
It's easy to get to grips with. I use the EcoNotebk at work, to make "to do lists" but also to get rid of scrap paper and post it notes. On the whole, I'm happy with my purchase, but the next little problem is the ink that drools, so you have to get the blotting paper out of the cupboard. Since receiving the EcoNotebk, I haven't gone beyond the first 6 pages, and I can already see the wear and tear on some pages (scratches), so it remains to be seen whether this will change over time.but it's a top product.
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Response from econotes
Hello Pauline! Thank you for your feedback? We always recommend using a moistened wipe, as the eraser is more of a back-up solution, for precise erasing of a small area. Good use to you?
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Ulrich P.
Rating: 3 out of 5
following a purchase from 26/11/2020
Free delivery, except that the choice is not available at the time of payment! Very quick reaction from éconotebk who phoned me 1/2 hour after my order and offered me an extra product to compensate for the delivery costs.for that I add 2 stars.on the other hand leaving the "free delivery" "ad", while they explain to me that they have abandoned it, is frankly limited. A webmaster can rectify this more than quickly.
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Response from econotes
Hello Ulrich! Thank you for your feedback, delivery was indeed offered for containment. Rest assured, since the end of November there have been no ads mentioning free delivery. You may have saved it, in which case you'll still see it, but now you're the only one. You consulted us before placing your order to claim the free delivery that was mentioned on the product sheet. The chat operator asked for 3 minutes to carry out the necessary checks and become fully acquainted with the current file in order to help you as best she could, but when she returned, you'd already ordered, complaining about the length of the check. Stéphen called you within half an hour to apologize and offer you an extra notebook in your order, which you accepted. Then we discovered that you had written a review on Trustpilot even though you hadn't received your order. We don't take this personally, we understand that you certainly needed to vent your frustration, and we're glad we could be of service. If the speed of our intervention and the notebook offered in your order didn't alleviate this, we hope your daughter will be happy to open her parcel at Christmas.Have a wonderful holiday season from EcoNotebk.
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Valéry C.
Rating: 3 out of 5
The pencil doesn't work properly. And you have to wait for the gel to dry.
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Anonyme
Rating: 5 out of 5
Received quickly, I've only used it 3 times so far, the writings erase very well, we'll see in a few months?
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Pauline B.
Rating: 5 out of 5
Very good product. After a week of use, I can already see the savings in paper. I use it mainly at work to make to-do lists or to take minutes of meetings to be typed on the computer. Very good product, but you need to bring a blotter.
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Gaelle N.
Rating: 5 out of 5
I think it's great! Totally corresponds to what it says about the product, however as I have already pointed out, I think it's a shame that this product comes in a cardboard box! It's totally unnecessary
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Philippe L.
Rating: 5 out of 5
Very well, thank you very much.
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Carole C.
Rating: 3 out of 5
You have to wait for the ink to dry before erasing with the white eraser, and he writes a bit too big. Otherwise, wet tissues are great for erasing everything!
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Sophie
Rating: 5 out of 5
Great product, I'm delighted with my purchase! I've even reordered to give as a gift, I'm so pleased.
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M. P.
Rating: 5 out of 5
Perfectly matches my expectations and the description
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SYLVIE J.
Rating: 5 out of 5
I'm delighted to do something for the planet
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Anonyme
Rating: 4 out of 5
following a purchase from 15/11/2020
The only downside is that the ink takes almost too long to dry. So if you accidentally brush against the ink before it's dry, you get smudges. You can erase the smudges, of course, but they make your writing or drawing less clean.
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Response from econotes
Hello ! Thank you for taking the time to give us feedback on your order. You do need to let the ink dry for a few seconds? The whole team wishes you a pleasant use of your EcoNotebk?
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Eugenie
Rating: 1 out of 5
following a purchase from 14/11/2020
I never received my order and I can't reach you to return my purchase!!! I spent 30 euros and received nothing!!! Where is my order?!
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Response from econotes
Hello Eugénie! Thank you for your message. Following your TrustPilot review, you contacted us by email and telephone. You have now received your parcel. As I was saying, it goes without saying that when we become aware of a fault, in this case with a carrier, we do our utmost to rectify the problem as quickly as possible. For our part, we had dispatched the parcel on time. We are saddened by the rating you have left us, which does not reflect an opinion of our product, but rather a rating of the delivery company, especially as you no longer bother to reply to us or update your review...? Our customers are our number 1 priority, and their satisfaction is even more so. We hope you'll take the time to update your feedback to tell us about your use of notepads. Have a nice day Eugénie.
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Didier B.
Rating: 5 out of 5
simple, effective, in line with commitments
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Sans N.
Rating: 5 out of 5
following a purchase from 11/11/2020
Small A5 notepad and notebook, very useful, especially in my role as day-nursery manager. Thanks to this, I no longer use post-it notes, I save paper and, above all, I don't waste it because I can erase the text as many times as I like. Very good products.
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Response from econotes
Hello ! Thank you so much for taking the time to give us some feedback? We're really delighted to hear that your notebook and notepad are useful in your daily life! We hope you enjoy using them for a long time to come?
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sans N.
Rating: 5 out of 5
Small A5 notepad and notebook, very useful, especially in my role as day-nursery manager. Thanks to this, I no longer use post-it notes, I save paper and, above all, I don't waste it because I can erase the text as many times as I like. Very good product.
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Sylvie J.
Rating: 4 out of 5
following a purchase from 09/11/2020
At my age, it's not easy to cut down on paper. I'm not from the screen generation and I often need to take notes or make lists for work or at home, so I think the EcoNotebook is a great idea for continuing to write without wasting paper. I'm very concerned about protecting the environment and I love walking in the forest, so I think this notebook will be a great idea for a Christmas gift! Suggestion for improvement: the notebook lacks a bit of color.
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Response from econotes
Hello Sylvie! The whole team would like to thank you for your comment? We're delighted to hear that you're happy with the EcoNotebk, which makes a great Christmas gift? We're actually working on notebooks with colored covers! We'll let our newsletter subscribers know in advance! Nice use to you?
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Marine F.
Rating: 5 out of 5
Super nice and practical. I need to constantly list everything I need to do / buy and thanks to this notebook everything is much clearer. When the task is done, you erase it, so you don't just cross it out and end up not seeing what's left to do. Works with all Pilot Frixion brand products: pens and highlighters! for a bit of color :)Efficient and pleasant customer service too, the 1st notebook I received had a manufacturing defect. I received a reply to my e-mail within 30 minutes and together we found a solution that was satisfactory for me. In short, I recommend 100%.
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