The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.
The paper is pleasant ... but the pen nibs are too thick. As a result, there are overloaded scribbles ...
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Response from econotes
Thank you for your feedback and glad that our products are useful to you on a daily basis !
We take note of your remark regarding the thickness of the nib. Our erasable pens are equipped with 0.7 mm nibs, which corresponds to the market standard for this type of pen.
However, there are indeed finer nibs at 0.5 mm, particularly from the brand Pilot FriXion, which you can find in specialized stationery stores.
We take good note of your remark and will consider the possibility of offering 0.5 mm nibs in the future !
The econotes team
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Thibault G.
Rating: 4 out of 5
following a purchase from 14/04/2026
Very good. Just some small scratches on the cover
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SEITE P.
Rating: 3 out of 5
following a purchase from 13/03/2026
Very disappointed with the A4 Planner article. Only one of the sheets is useful to me! I was expecting a monthly planner.
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Steve-Jessica P.
Rating: 3 out of 5
following a purchase from 13/03/2026
A slightly light notebook, at first glance does not seem very sturdy, to see in the long term
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Boris L.
Rating: 1 out of 5
following a purchase from 09/02/2026
The last order was unsatisfactory because the notebook had a defect (it erases very poorly, the blue does not erase at all and the quality of the pages is bad) very disappointed... I want a refund
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Virginie C.
Rating: 4 out of 5
following a purchase from 18/12/2025
Simple to use site. Fast ordering and delivery. Good tracking of the delivery. Good experience. Keep developing!
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CARRY C.
Rating: 4 out of 5
following a purchase from 01/12/2025
All good arrived. These orders are gifts: the qualities - or defects (!) of the products will be described to me by the friends who will receive them...
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HERVE S.
Rating: 4 out of 5
following a purchase from 28/10/2025
Beautiful and good product Not cheap but the customization is almost free Very fast delivery However, what I find annoying is the harassment by email that follows the purchase as if we were part of a community and we were friends when I just bought a practical original supply made in France
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Christiane P.
Rating: 1 out of 5
following a purchase from 15/10/2025
I am writing this note because I wrote to you to say that I would like to exchange the notepad for a notebook and I still have not received a response from you.
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Angela R.
Rating: 4 out of 5
following a purchase from 08/07/2025
The notebook is in accordance with our order. The pages are soft. We'll see over time if the pens don't leave too many marks.
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Natali M.
Rating: 4 out of 5
following a purchase from 29/05/2025
Order received quickly. The notebooks are quite nice and the design is simple and clean. A few small illustrations, quotes, or winks would be a plus and would make the whole more attractive, but the idea of an erasable notebook (especially since the pen is included) is excellent. To be seen in use. Note that customer service is responsive to requests, good luck to this small business!
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morwenna L.
Rating: 4 out of 5
following a purchase from 02/06/2025
Pleasant and easy writing to correct with the "eraser". However, erasing large areas with the spray and microfiber proves complicated for blue/green/red inks while black erases perfectly. I also noticed on my perpetual planner that the "soft" cover gets dirty very easily and peels off. Last remark, the pen holder deforms too quickly and soon becomes useless... but the replacement doesn't cost too much.
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Nathalie L.
Rating: 3 out of 5
following a purchase from 01/06/2025
If the practical side of being able to rewrite without wasting paper is interesting, the ink does not disappear completely. Therefore, one must accept that the notebook remains a draft use and not a clean enough page to be scanned. (I tested the pencil tip, the wipe, and the hairdryer)
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Catherine T.
Rating: 4 out of 5
following a purchase from 28/05/2025
I really like the feel of the leaves and the fact that there is no more paper waste. Just one thing that bothers me: you have to erase hard and insist for the word to disappear, and there is still a mark left. So I prefer to use the wipe.
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isabelle G.
Rating: 1 out of 5
following a purchase from 03/05/2025
I am very disappointed indeed .... 109 euros for 3 unfortunate kits of 30 repositionable and reusable post-its ... it's greatly exaggerated! I was expecting 30 kits of 30 post-its!!! unclear catalog offer so for me it's a shame
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Adeline G.
Rating: 4 out of 5
following a purchase from 02/05/2025
Functional notebook, good size, small "drawback" the ink marks that print on the other page.
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Vanessa L.
Rating: 4 out of 5
following a purchase from 15/03/2025
It's a very good concept but being left-handed, the ink smudges. So for taking notes and writing quickly, it seems complicated to me...
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Helene P.
Rating: 4 out of 5
following a purchase from 10/03/2025
Great shopping experience, I take away one star because I use e-notes for my architecture studies and 8 hours of classes means a lot of "paper" to scratch, so the number of pages is a bit low for the need; it would be great to be able to choose to have a bit more or to offer additional loose pages for purchase and maybe add them?
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jeremie H.
Rating: 3 out of 5
following a purchase from 09/03/2025
Everything is fine, but the prices are still high...
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Response from econotes
Thank you for your feedback! We strive to offer our pen refills at prices about 30% lower than in supermarkets. It's true that shipping costs can add up, but they are free for purchases over €20 on our site 😉
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Isabelle H.
Rating: 4 out of 5
following a purchase from 08/02/2025
Very good
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Justine R.
Rating: 4 out of 5
following a purchase from 25/01/2025
I bought a notebook for Christmas that I'd already bought for myself, and I'm really pleased with it. The design and format are great. The only downside is that the blue ink refills don't erase as well as the black.
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Jacquet M.
Rating: 4 out of 5
following a purchase from 08/01/2025
The idea is brilliant. The notepad is quality. My only problem, which explains the 4 stars, is that the pens are far too liquid. I'm forced to write large if I want to reread, the drying time is far from the 10 to 15 seconds advertised. A thinner pen with a 0.5 point would be better, with less ink running out. According to my test of the day? the 15 seconds are respected on a classic sheet of paper, so the pens will find another support. For this notepad, I opted for friction pens, which work very well.
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Response from econotes
Hello,Thank you for your message, the after-sales service is taking care of the problem with your pens?
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Christelle
Rating: 4 out of 5
It was a gift, so be patient, you have to use it first.
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Christelle
Rating: 4 out of 5
following a purchase from 10/12/2024
It was a gift, so we'll see how it turns out.
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Soulier
Rating: 3 out of 5
following a purchase from 06/12/2024
Difficult to remove the paper on the backDoes not erase well if left for several days
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Response from econotes
Hello,Thank you very much for your feedback on our reusable Stick-its! We're delighted that you're part of our approach and understand that a few aspects may need adjustment. ??1??? Concerning the paper on the back: Stick-its are designed to be durable and adhere firmly, even after many uses. This robustness can sometimes make removal a little trickier, but it guarantees long life and better adhesion than conventional disposables. Here's a tip: gently peel off a corner with your fingernail or a flat tool, and it should go off more easily.2? For erasing after several days: the ink used is specially formulated to erase while remaining resistant to the touch once dry. If it clings a little over time, a slightly damp cloth or paper towel will usually do the trick.
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Mily
Rating: 4 out of 5
The ink takes a long time to dry. So you can't close the notepad right away, or the ink will smudge. Easy to erase, though. Curious to see how long the pencil lasts.
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Mily
Rating: 4 out of 5
following a purchase from 02/12/2024
The shipment was fast and careful. The product is of good quality. The only drawback is the drying time of the ink. You can't close the notebook right away, otherwise the ink smudges.
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inconnu
Rating: 4 out of 5
Very good quality, innovative.
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Typhanie D.
Rating: 4 out of 5
Very happy with the notebook and the personalization. Just a little disappointed that the special organizer pages are all duplicated.
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Er F.
Rating: 1 out of 5
following a purchase from 24/11/2024
It was a great idea! Unfortunately, post it notes are difficult to reuse for confidential information, or even to reuse at all. It's hard to rewrite after erasing (even though the pen came with it, so it's suitable), and it's also hard to reread what's been erased.What I find most disappointing is the customer service. Following a delivery error, they were very reactive, but when I contacted them to talk about this problem of rewriting and confidentiality, there was no response! I find this distressing and unprofessional.
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Response from econotes
Hello,Thank you for taking the time to share your opinion, although we are very sorry to hear of your disappointment... Firstly, regarding your feedback on the stick-it, we fully understand your frustrations. We take your comment very seriously and will be discussing it with our product team to improve it. Secondly, with regard to the lack of response to your second message, we would like to offer you our sincerest apologies. It's absolutely not our policy to leave a customer with no feedback! Unfortunately, we don't seem to have your contact details to investigate further and solve this problem together. Could you please write to us directly at [email protected] or via our contact form on the website? We'd be delighted to find a solution for you. Your experience is important to us, and we hope we can win back your trust. Thank you again for your patience and feedback, which helps us to become better. ??
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Brigitte D.
Rating: 4 out of 5
following a purchase from 29/10/2024
I'm always writing things down and deleting them. It's so simple!
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BRIGITTE D.
Rating: 4 out of 5
Perfectly erasing pens
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Valerie
Rating: 4 out of 5
It's handy to be able to use several colors, although the green isn't strong enough.
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Gaëlle
Rating: 4 out of 5
following a purchase from 08/10/2024
Very good product, will have to see long-term use to confirm the usefulness of this purchase. Thank you
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Gaëlle
Rating: 4 out of 5
I thought long and hard before ordering this product. I need to test it over several months to confirm the usefulness of this purchase. Thank you
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Audrey
Rating: 4 out of 5
following a purchase from 04/09/2024
I fell for the reusable diary. The weekly format with the to-do list is really nice. After writing, you just have to wait a bit for the ink to dry, otherwise it drools...
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Mikaël B.
Rating: 4 out of 5
Excellent and practical to be able to compose your notebook to meet several needs. I'd just have liked to see a perfect design like that of a Swiss competitor, which doesn't allow the use of pens. Better to choose econote for the quality of the product.
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Sandrine
Rating: 4 out of 5
following a purchase from 30/08/2024
I ordered this product because I wanted to reduce the amount of paper I use for my work.the product corresponds to the description, the paper is pleasant and the ink glides smoothly, I was just a little disappointed not to have been able to choose the color of the pen.at the end of my first day of use, the pen showed signs of fatigue and ended up not writing anymore...I then contacted the after sales service and a few days later I received by mail a blue style and a refill of the same color! thank you SAVDe then I am delighted to write on this notebook! The only downside is that there are several applications and I'm looking for the one that will suit me best, the fastest for scanning my notes without wasting time.
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Sandrine
Rating: 4 out of 5
Good product, smooth writing, but I'm still looking for the app that suits me best as there are several dedicated apps.
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Sandra J.
Rating: 3 out of 5
following a purchase from 13/09/2024
I ordered stick-it and out of the batch, half were defective.I contacted the "sav" and a batch was sent back to me by chronopost (that's good!) BUT when I wanted to pick it up at the relay point (within the time limit imposed), the professional of this relay point had just sent back all these parcels via chronopost because she was going to close her shop.) BUT when I tried to collect it from the relay point (within the time limit), the professional at the relay point had just sent back all the parcels via chronopost because she was going to close her store. So to date, I haven't collected the batch and I've had no news from either econotes or chronopost as to where and when I'll be able to get it.
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Response from econotes
Hello Sandra, Thank you for your feedback and sorry for the situation. The problem is indeed with the carrier. We have not yet received your return package, so we were not informed of the problem. Our customer service team will be in touch with you shortly to sort this out, so please don't hesitate to contact them directly in this type of situation. Thank you for your patience!
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