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S
Rating: 4 out of 5
So far I'm satisfied with my purchase.
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Customer reviews of econotes
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 656 published reviews
Summary of reviews
The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good. But the gray cloth gets dirty very quickly...
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Response from econotes
Hi Armelle! Thank you for your feedback? Yes, of course the microfiber wipe gets dirty... it's normal to erase ink with it? Just put it in the washing machine when you do your laundry, and you won't notice a thing! Good use to you.
A
Rating: 4 out of 5
Very satisfied. Ideas for improvement: =-A pocket for the wipe on the notebook -Propose a notebook with detachable / "moveable" sheets to better manage and organize the pages you want to keep and those you want to erase (without making holes / gaps in the notebook).
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V
Rating: 4 out of 5
Super convenient
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Response from econotes
Hello Valérie! We're delighted that the EcoNotebk is so practical for your everyday life?
A
Rating: 4 out of 5
Good product. On the other hand, it's a shame that you're advertising an app for text recognition and transcription that doesn't work very well and has to be paid for. I had counted on a coupled use...
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J
Rating: 4 out of 5
Good value for money. The product is truly original! One small downside, however: I was expecting to see alternating line pages and drawing pages, but in the end the drawing pages are all grouped together at the end.
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C
Rating: 4 out of 5
Very good
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B
Rating: 4 out of 5
Innovative and great!
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E
Rating: 4 out of 5
Very happy with this purchase! Fast delivery, very well protected parcel. The notebook seems solid and durable, and everything can be erased with a quick wipe with a damp cloth (included). The only slight downside is that once erased there are still slight marks, and in time I'm afraid the sheets will look dirty and worn.
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L
Rating: 4 out of 5
Very practical, just what I was looking for! Be careful to let the page dry properly! I recommend this top product!
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H
Rating: 4 out of 5
I love it and so does my daughter! For homework, it's practical !
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G
Rating: 4 out of 5
Corresponds to description
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M
Rating: 4 out of 5
good compromise, pen ink a little smudgy
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E
Rating: 4 out of 5
I bought an Econotebk because, like a lot of people, I'm becoming aware of my impact on the planet, and so far I've been very satisfied, turning over 4 pages (long enough to write a report on what I've written). I appreciate the fact that any frixion pen will work, as I was already using one. I would have appreciated the movable divider and pocket function, as I usually use this model, which saves me having a notebook and pocket. I've started this year with the notebook, which for the moment is of excellent quality (soft, sturdy pages, spiral binding, etc.) and I'm thinking of trying the diary next year... This notebook forces me to process my writing faster, but I don't have it on hand for the next meeting unless I'm printing it out...
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Response from econotes
Hello ! Thanks for the feedback? The dividers are in the pipeline, and we'll be telling you all about them in the newsletter very soon! To preserve your writing, you can save your content with the CamScanner application, which we recommend. It will enable you to keep your notes without having to keep any paper?
M
Rating: 4 out of 5
Amazing! I like the idea of using the same notebook for years. Very pleasant to write in. I'll have to wait and see how the pages react to cleaning. One small drawback: when you want to turn a page, you really have to wait for the ink to dry, otherwise it'll smudge, and the same goes for erasing.
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Response from econotes
Hello ! Thank you so much for your feedback? By wiping with the moistened wipe, you'll see that despite repeated use, the notebook stays as good as new. Concerning the ink, it does take about fifteen seconds to dry, so we were thinking about how to improve that. Best of luck to you?
D
Rating: 4 out of 5
A great idea, but the ink is too liquid, so you quickly smudge it. Only negative point found
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Response from econotes
Hello Déborah! Thank you for your feedback. The ink does indeed need about fifteen seconds to dry. It's a water-based ink, which is also what allows it to be erased? Nice use to you.
J
Rating: 4 out of 5
Super practical. Very useful and anti-waste of paper?
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M
Rating: 4 out of 5
Great product with just one small problem: the eraser at the end of each pencil.
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M
Rating: 4 out of 5
Satisfied with my purchase. I use the large notebook to write down my lesson preparations. I can reuse the sheets over and over again from one week to the next when they're full. The small notebook I use as a to-do list.One drawback: few sheets per notepad and basic writing colors. I would have liked a little more color.
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Response from econotes
Hello Charline! Thank you so much for your feedback! We are delighted that you are satisfied? We also thank you for your suggestions, all of which have been added to our list for future improvements. Best of luck to you?
K
Rating: 4 out of 5
Pleasant writing, erases very well with water. Delighted with these notebooks. Small drawback: the pen cartridges empty very quickly. There's no way to attach the little wipe.
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Response from econotes
Hello ! Thanks for the feedback? You will find refills available on our site (so you can keep the same pen). A pouch for the small wipe is also on our list, thank you very much!
M
Rating: 4 out of 5
good product, but we'll have to wait and see if the pencil marks remain visible.
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Response from econotes
Hello David! Thanks for your opinion? Writing with the pen supplied (or Pilot's Frixion, for example) goes off very well when erased with the wipe, with no trace left behind. If you're talking about a pencil, then it's also easy to erase with an ordinary eraser. Best of luck to you!
R
Rating: 4 out of 5
As I take a lot of notes during my lessons, which I then copy out, I was looking for a solution to avoid wasting all those notebooks. The order/delivery went very well. Afterwards, the notebook is very soft and the pens glide smoothly over the paper. Very simple and easy to erase. The notebook comes with an elastic band to attach the black pen supplied.drawback: it doesn't get in the way, but the writing leaves a very, very slight relief. And the black cover is really distressing: sober but morose, much less visual and identifiable, masculine The ingenuity of the process and the fact that I'm taking part in a truly beautiful ecological gesture makes me happier, and therefore more colorful. It's also more original in a world where everything is grey or black. I think it's time to embrace joy :-)In any case, congratulations and I can't wait to be able to offer one as a gift!
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Response from econotes
Hello ! Thank you very much for your comprehensive feedback? The ink does indeed take about fifteen seconds to dry. To erase, we advise you to use a moistened wipe as much as possible: the page will come back looking as good as new. As for the colored covers, we're planning on it! We'll be announcing it directly in the newsletter? In any case, we're delighted that you like the EcoNotebk and find it useful on a daily basis?
M
Rating: 4 out of 5
Great product, just one minor problem with the gum's effectiveness.
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Response from econotes
Hello Margaux! Thanks for your feedback? The eraser is designed to erase small areas, so use a wet wipe instead. Nice use?
M
Rating: 3 out of 5
A little disappointed by the product ... very expensive, and not worth the 40 euros. Erasable pens are everywhere and can be used on any surface. It's a nice idea, but it needs to be developed.
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Response from econotes
Hello Mathilde! Thank you for your feedback. We're sorry that EcoNotebk didn't live up to your expectations. But could you tell us a little more about it? What exactly were your expectations of it? And what do you consider to be good "value for money" (something that's up to each individual)? We are, and always have been, very attentive to our customers' needs, so we'd be delighted to hear more about your experience. Customer service has already sent you an email. Otherwise, as mentioned, the quality/price ratio is appreciated, as the notebook is durable and can be used up to 1000 times without deteriorating (when you think that you erase the whole diary once a year, it will outlive you!)... all this for a much lower price than an ordinary notebook that you throw away. As far as pens are concerned, you don't have to use strictly ours. You can use any frixion pen or refill you find on the market. In any case, as I said, our customer service is at your disposal. See you soon?
B
Rating: 4 out of 5
Very satisfied with the product. Nice quality paper. Ink drying a little slow but otherwise satisfied. I would have liked to find information on the type of each notebook (dotted, lined, mixed) in the pack in the product description/configuration.
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G
Rating: 3 out of 5
The paper is very slippery, which I find annoying (I write very badly as a result!) Another point is that the ink in the pens runs out at a dizzying rate! I bought this notebook to reduce my environmental footprint, but if I have to use 3 or 4 times as many pens (at least), where's the advantage?
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E
Rating: 4 out of 5
Seduced by the concept. Very pleasant writing. Sober look. A minor annoyance: the elastic band on my organizer was already detached on arrival. I also regret that there's no storage space for the small cloth, and the elastic provided for the style doesn't seem very practical because it "wobbles". Similarly, although the pen is refillable, it would have benefited from being made of a more solid material. The plastic seems rather fragile. But that's not a problem, since the notebook can be used with other pencils. Small improvements possible.
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Response from econotes
Hello Elodie! Thank you so much for your feedback? and your suggestions. It's what helps us to improve, and above all, to keep improving EcoNotebk! We're delighted to hear you're enjoying using it. We've sent you a message about the rubber band. See you soon?
A
Rating: 4 out of 5
A great gift idea: original, practical and eco-friendly!
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M
Rating: 4 out of 5
I'm very happy with the diary, it's well designed and the empty pages at the end are a real plus. I was a little disappointed with the B5 notebook, which arrived with some pages stained as if the ink had smudged the edges. It's a pity for a notebook you're supposed to keep for a long time, it doesn't look very clean.I'm nevertheless satisfied with my order, the concept is great. After a week's use, the paper savings are already impressive!
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Response from econotes
Hello Marie! Thank you for your feedback? We're really pleased that you like the EcoNotebk concept and that you've already been able to save a lot of paper! I've also sent you an email about the B5. The whole team wishes you a long and happy use?
J
Rating: 4 out of 5
This notebook is very practical and I love the idea that it's reusable. A few minor comments though, as I use it in my professional life (note-taking for private clients) and a harder bottom would make things easier, and an elastic band to close it, otherwise the tool is perfect.
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E
Rating: 3 out of 5
Not great for left-handed people, as the ink fades quickly after all. Otherwise, I love the principle! And I love the layout of the diary, even if it lacks a little color for my taste.
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M
Rating: 4 out of 5
I gave it to a senior citizen who thought it was pretty good. All that's missing is a little brochure explaining the concept, how it's made and how to use it.
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P
Rating: 4 out of 5
Very practical
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Response from econotes
Hello Philippe! Thank you very much for your feedback? We're delighted that EcoNotebk has come in so handy for you. Good use to you?
S
Rating: 4 out of 5
The products are good, high quality, especially the notebooks and diaries. One drawback: the pens with plastic refills have to be changed very often, as they empty out very quickly! It's a pity there's no small storage space (like a pouch) to put the wipe inside the cover. Fast, efficient customer service. Super comfortable to write with. Erases really well, so you can start writing all over again!
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Response from econotes
Hello Sophie! Thank you very much for your feedback about EcoNotebk and our customer service? We're delighted you're happy with it! We've added this improvement to our list for the future, thank you for your suggestion. Nice use to you?
V
Rating: 3 out of 5
You have to wait for the ink to dry.Today, I used it at work and without doing anything on purpose (because I was on the phone), I took notes on the Note Book with a pen. I only realized it afterwards. Impossible to clean. It forces us not to use other pens. But that's not possible and forces me to be careful every time. Except that in an emergency, you can forget that you need to use a gel pen instead. What's more, colleagues have to be informed to avoid using their non-gel pens on the notebook. Not very practical and impossible to propose this solution in my company, which is very attentive to carbon emissions.
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Response from econotes
Hello Valéry! Thanks for your feedback? Indeed, using a gel pen with the stone paper is what makes the EcoNotebk reusable. So don't use conventional pens if you want to reuse your notebook, unless you want to make, for example, a chart that will remain as you fill it in and erase its contents. To always have the right pen and avoid your misadventure we automatically supply a pen with its pen holder to stick on the notebook. I'm sure that once you've stuck it on, it won't happen to you again. The information is also given on the instructions supplied and in the EcoNotebk on the first page, so your colleagues won't be able to miss it! Best of luck to you.
U
Rating: 3 out of 5
Free delivery, except that the choice is not available at the time of payment! Very quick reaction from éconotebk who phoned me 1/2 hour after my order and offered me an extra product to compensate for the delivery costs.for that I add 2 stars.on the other hand leaving the "free delivery" "ad", while they explain to me that they have abandoned it, is frankly limited. A webmaster can rectify this more than quickly.
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Response from econotes
Hello Ulrich! Thank you for your feedback, delivery was indeed offered for containment. Rest assured, since the end of November there have been no ads mentioning free delivery. You may have saved it, in which case you'll still see it, but now you're the only one. You consulted us before placing your order to claim the free delivery that was mentioned on the product sheet. The chat operator asked for 3 minutes to carry out the necessary checks and become fully acquainted with the current file in order to help you as best she could, but when she returned, you'd already ordered, complaining about the length of the check. Stéphen called you within half an hour to apologize and offer you an extra notebook in your order, which you accepted. Then we discovered that you had written a review on Trustpilot even though you hadn't received your order. We don't take this personally, we understand that you certainly needed to vent your frustration, and we're glad we could be of service. If the speed of our intervention and the notebook offered in your order didn't alleviate this, we hope your daughter will be happy to open her parcel at Christmas.Have a wonderful holiday season from EcoNotebk.
V
Rating: 3 out of 5
The pencil doesn't work properly. And you have to wait for the gel to dry.
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C
Rating: 3 out of 5
You have to wait for the ink to dry before erasing with the white eraser, and he writes a bit too big. Otherwise, wet tissues are great for erasing everything!
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A
Rating: 4 out of 5
The only downside is that the ink takes almost too long to dry. So if you accidentally brush against the ink before it's dry, you get smudges. You can erase the smudges, of course, but they make your writing or drawing less clean.
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Response from econotes
Hello ! Thank you for taking the time to give us feedback on your order. You do need to let the ink dry for a few seconds? The whole team wishes you a pleasant use of your EcoNotebk?
E
Rating: 1 out of 5
I never received my order and I can't reach you to return my purchase!!! I spent 30 euros and received nothing!!! Where is my order?!
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Response from econotes
Hello Eugénie! Thank you for your message. Following your TrustPilot review, you contacted us by email and telephone. You have now received your parcel. As I was saying, it goes without saying that when we become aware of a fault, in this case with a carrier, we do our utmost to rectify the problem as quickly as possible. For our part, we had dispatched the parcel on time. We are saddened by the rating you have left us, which does not reflect an opinion of our product, but rather a rating of the delivery company, especially as you no longer bother to reply to us or update your review...? Our customers are our number 1 priority, and their satisfaction is even more so. We hope you'll take the time to update your feedback to tell us about your use of notepads. Have a nice day Eugénie.