Customer reviews of econotes

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9,3 /10
Overall rating: 9,3 out of 10
Based on 1 656 published reviews

Summary of reviews

The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.

Reviews 1, 3 and 5 stars

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MICHEL D.
Rating: 5 out of 5
Very useful
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Michel D.
Rating: 5 out of 5
following a purchase from 30/12/2021
Great product, perfect service and I hope their concept works.
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Response from econotes
Hello Michel, I would like to thank you for your review and the orders you have placed... It was a pleasure to find a solution for you thanks to our super-responsive customer service....
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Postai C.
Rating: 5 out of 5
following a purchase from 30/12/2021
Amazing!!!
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Response from econotes
Thank you Carine for your opinion?
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Sophie D.
Rating: 5 out of 5
following a purchase from 29/12/2021
The products are excellent and the team goes out of its way to satisfy you. What more could you want?
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Response from econotes
Thank you Sophie for your review! We are delighted to have met your expectations in terms of both our products and our customer service ????
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Fred M.
Rating: 5 out of 5
following a purchase from 29/12/2021
Ordered 10 days before Christmas and received on time despite collection point being closed on 1st delivery.
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Response from econotes
Hello, thank you for your review, I'm delighted that you were able to get your order on time despite the transport problems ????
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Marinette C.
Rating: 5 out of 5
following a purchase from 28/12/2021
Good products and good experience
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Response from econotes
Hello Marinette, Thank you for your review, I'm delighted to have satisfied you?
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Joao L.
Rating: 5 out of 5
CLEAR - 5* ...
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Anne-valérie A.
Rating: 3 out of 5
following a purchase from 26/12/2021
Disappointed because I had selected the A4 format and I was not careful at the time of ordering I validated an A5 notebook. Having made the same mistake with my first purchase, I'm not sure.
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Response from econotes
Hello Anne-Valérie, Thank you for your feedback! If you have any problems of this kind, please don't hesitate to contact our customer service department by e-mail ([email protected]), who are super-responsive and will take real pleasure in finding a solution quickly! ????
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Patricia V.
Rating: 5 out of 5
following a purchase from 26/12/2021
Top service!
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Response from econotes
Hello Patricia, Thank you for your review. We do our best to satisfy our community?
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SYLVIE H.
Rating: 5 out of 5
Always top, I use it every day.
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Nathalie
Rating: 5 out of 5
following a purchase from 22/12/2021
Products received quickly, as described and of good quality.
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Response from econotes
Thank you Nathalie for your feedback, I am delighted that we have met your expectations ????
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Adèle
Rating: 5 out of 5
following a purchase from 01/10/2021
The paper is really pleasant to use. Better paper texture than Rocketbook, by comparison: rocketbook feels more like writing on plastic and doesn't grip ink well enough, while econotebk has a very velvety surface that makes you want to write more.
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Response from econotes
Thank you Adèle for your opinion and this superb comparison ????
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Arnaud C.
Rating: 5 out of 5
following a purchase from 17/12/2021
Order quickly sent and well packed! Thank you
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Response from econotes
Thank you Arnaud for your order and for your opinion? I'm delighted that we were able to meet your expectations?
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Pascale D.
Rating: 5 out of 5
Very happy with my purchase... I use it for my professional note-taking.
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Isabelle F.
Rating: 3 out of 5
When I received my order on December 1st, I unfortunately noticed that some of the pens were broken and therefore unusable. I contacted customer service twice, to no avail. I hope to hear from them soon.
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Clémence D.
Rating: 3 out of 5
The finish of the products is borderline for the price of a notebook... they're not pretty. The diary is poorly designed: I would have suggested double pages with the days in columns mentioning the hours of the day. The ink takes a long time to dry, which makes it impossible to use this type of notebook to take notes in professional mode in the field, because as soon as you turn the page, everything drools and fades or leaves marks? In the end, it cost me a kidney and two lungs for gadgets that won't last long, that won't be used and I'm going to buy a paper diary and notepads... too bad, because the idea was really brilliant! ,
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Sophie B.
Rating: 3 out of 5
following a purchase from 29/10/2021
A printing problem on a few pages and pens that dry too slowly. But after sending an e-mail, the team is in the process of rectifying the situation. They phoned me straight away to offer to send me a new diary and other pens. Very responsive and efficient after-sales team. I'd definitely recommend them, especially as the concept of reusable notebooks is great! Feedback: after reporting my problem to the after-sales service, I was pleasantly surprised to be contacted by e-mail and telephone. I received a new diary and set of pens, which are perfect. I recommend them 100% without hesitation and I'll be sure to place another order soon: the A5 notebook really appeals to me! Thank you to this company for their attentiveness and responsiveness!
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Response from econotes
Thank you Sophie for your opinion and especially for the update... I'm delighted that we were able to meet your expectations quickly and that you are delighted with our products...?
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Solene C.
Rating: 3 out of 5
following a purchase from 23/11/2021
I'm quite happy with the product, and hope that the pens will stand up to travel. However, I'm very disappointed by the packaging for an initiative that claims to be environmentally friendly... plastic, a polystyrene sheet and a plastic bubble-paper envelope just for a notebook and pens, it's a bit much. I'm confident you'll be quick to react and correct this faux-pas :)
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Response from econotes
Hi Solène, Thanks for your feedback... The plastic used in the notebooks is oxo-biodegradable, meaning that it decomposes under the effect of light, oxygen and heat!... As for polystyrene, we've made every effort to banish it from our packaging. At present, there is no more?
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Stef L.
Rating: 5 out of 5
following a purchase from 22/11/2021
This kind of notebook should be compulsory <3 I love writing so much, I'm so happy with my purchase, no more paper, no more notebooks to buy! And writing in these notebooks is so great, the pen glides all by itself...it's super nice!! Then a blow dry hop hop hop there it is just like new!!!!
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Response from econotes
Hello Stéphanie, Thank you for your super top review! ?? I agree with you, our notebooks should be compulsory and indispensable for everyone! ????
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Virginie
Rating: 5 out of 5
following a purchase from 22/11/2021
Great initiative and great product! I'm delighted to have taken this step, because paper diaries are still a must-have for me! The investment will pay for itself in no time!
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Response from econotes
Thank you very much Virginie for your opinion?
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Virginie
Rating: 5 out of 5
It's a great initiative and I'm delighted to have taken this step! The paper diary is a must-have for me and it will soon pay for itself!
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Patricia N.
Rating: 5 out of 5
Delighted to have finally received my eco-friendly diary, from now on I'll never buy another diary :D Before deciding to invest (as the price is still high), I went on social networks to take a closer look at the product.
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Nastasia K.
Rating: 5 out of 5
following a purchase from 14/11/2021
Thank you so much for this wonderful invention! I'm a Lay Ceremony Officiant, a storyteller of the beautiful love stories of the couples I accompany, I write customized ceremonies, full of laughter and emotion, but also as eco-responsible and zero-waste as possible. Except that before discovering eco-notebook, I couldn't do without drafts, lots of drafts, to write, rewrite and refine each ceremony, to make each word resonate as well as possible, to put their story in rhythm, in shape, to give it the most beautiful flow so that it takes on all its being and all its meaning on their D-day and their big YES! So discovering your eco-notebooks was an absolute coup de coeur and... A revelation! My ceremonies have been coming to life in this fabulous notebook for over a year now, and it's filled with love, history and memories, even though it's as white as snow after being washed or dried, ready to welcome the next beautiful story that will be entrusted to me! So thank you, thank you so much for this invention that I look at every day full of wonder and gratitude! It accompanies me daily in my work and my life, makes words resonate and has become the guardian of an infinite number of beautiful love stories already told! I'm so grateful!
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Response from econotes
Hello Nastasia, I'd like to thank you for your wonderful review, which really touched me. I'm very happy that an EcoNotebk is in your hands and can host so many beautiful love stories, written by the beautiful pen that you possess ????
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Heltib
Rating: 3 out of 5
following a purchase from 14/11/2021
The idea is very good, but it's a pity that the ink takes so long to dry... and prevents you from turning the pages... You have to erase quickly otherwise it's more difficult.
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Response from econotes
Hi Carole, thanks for your feedback! ??pen ink is water-based and heat-sensitive. Like a fountain pen, it can take a few seconds for the ink to dry. This can vary according to temperature. If it's very hot, it may take a little longer, but it's a matter of a few seconds more.
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Sandrine H.
Rating: 5 out of 5
Very satisfied, I love the color
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Liliana L.
Rating: 5 out of 5
Good product
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Anne S.
Rating: 5 out of 5
following a purchase from 08/11/2021
Very good experience. I ordered a notebook as a pre-order. The company had problems editing the notebooks, which caused a delay in delivery. Customer service was very responsive and accommodating. So I had the chance to test not one but 3 of their notebooks, different models. All 3 were top-notch. Exactly as described. The writing is very pleasant and the ink rubs off superbly, without leaving a trace. The only slight downside is that the ink doesn't dry as quickly as I expected, and you have to wait several seconds before closing the notebook to avoid smudging. But that's not a problem at all, and at worst... In short, I recommend plus plus!
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Response from econotes
Hello Anne-So, Thank you for your great review! ?? I'm delighted to read this one and that we were able to help you and meet your expectations ??
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Amandine
Rating: 5 out of 5
following a purchase from 05/11/2021
Very pleased with my order. The notebook and pens are toooop. Thanks for the extra pen.
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Response from econotes
Thank you Amandine for your opinion! ??
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Rachel
Rating: 5 out of 5
following a purchase from 04/11/2021
The notebook is a real source of pleasure, and I really like it because I used to have my notebooks piled up and now I erase them as I go along.
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Response from econotes
Hi Rachel, Thank you for your feedback! I'm delighted to hear that you enjoy using our Econotebk, it's true that it's a real space and paper saver ????
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Christine L.
Rating: 5 out of 5
following a purchase from 25/10/2021
parcel arrived on time. well packaged, perfect for a gift, plus it's environmentally friendly!
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Response from econotes
Hello Christine, Thank you for your opinion! ??? I hope you enjoyed the gift, but I'm sure you will...?
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Florelle
Rating: 5 out of 5
following a purchase from 25/10/2021
Top agenda, I think it will meet my needs. Top-notch customer service, very responsive to the small concerns I raised. I'm really happy with my purchase, which fits in well with my desire to limit my carbon footprint.
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Response from econotes
Thank you Florelle for your feedback... I hope you make good use of your diary and that it makes your life easier....
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No
Rating: 3 out of 5
following a purchase from 22/10/2021
Satisfied overall with the product, but very disappointed that one pen had already run out after only one use of the notebook.
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Response from econotes
Hello No! Thank you very much for your feedback! Pen ink is heat-sensitive and therefore water-based, so it's not comparable with the ink in "typical" Bic pens. A cartridge is equivalent to 400 m of writing? ! We sell refills on our site, so the pen is not a single-use item, but can be refilled just like a fountain pen ??
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Acheteur vérifié
Rating: 3 out of 5
I haven't had time to try out the diary enough to form a pertinent opinion. ,No
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Céline B.
Rating: 5 out of 5
following a purchase from 19/10/2021
The concept appealed to me, and I was able to buy a notebook and a small notepad (and the 4-color pencils)...: ! I also like the way it's used: in everyday life, at home or on a trip, to note down meal plans and errands; things to do; all the loose ideas I need to put into shape and the results of research on the net that I can then use to work on, etc. ...in short, to note down everything that goes to waste on paper after three days or a year!For me, it's a good combination of handwritten annotations (need for immediacy or reflection), stone (which I won't destroy!) and modern technology.
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Response from econotes
And yes, as they say, together we're stronger! It's a real pleasure to learn that your EcoNotebk has become a new everyday tool for you?
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Anne A.
Rating: 5 out of 5
following a purchase from 16/10/2021
Soft to write, pleasant feel Reusable as desired, like new every time!
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Response from econotes
Hello Anne! Yes, your EcoNotebk will always be the same! Welcome to the EcoNoteurs?
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Anne A.
Rating: 5 out of 5
A gift that pleased a friend who is now won over and a fan.
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Michael
Rating: 5 out of 5
following a purchase from 11/10/2021
I bought a notebook and it's been with me ever since, and it lives up to all its promises! You just have to be careful to let the ink dry before closing it ;)
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Response from econotes
Hello Michael! So we're still with you? ! Indeed it's like the fountain pen, you have to give it a few seconds to dry ??
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S?verine
Rating: 5 out of 5
following a purchase from 10/10/2021
Very careful and fast delivery, on time. Very happy with my purchase. Bravo for this great French invention!
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Response from econotes
Thank you Séverine, it's a pleasure to count you among our EcoNoteuses ????
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Cyril B.
Rating: 5 out of 5
following a purchase from 08/10/2021
very good product, packaging respecting the image of the brand, without plastic, with recycled paper. just one surprising point, I had to pick up my order at a Boxtal relay point quite far from my home. I don't think I chose this delivery point, and considering the package, I'm surprised it wasn't sent by post.
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Response from econotes
Hello Cyril, thank you for telling us about your experience with your EcoNotebk! We're delighted that it met your expectations... As for the shipping method, it's up to you to choose it when you place your order. There may have been a problem selecting the delivery point. Next time, don't hesitate to contact customer service when you encounter a problem, so that we can find a solution together?
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Annabelle W.
Rating: 1 out of 5
following a purchase from 30/09/2021
Too few pages for the price. I have a 30-sheet notebook.
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Response from econotes
Hi Annabelle, thank you for your feedback. You can find the number of pages in the specifications of each of our EcoNotebk, a tab which is very easy to find. Customer service will get in touch with you?