The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.
Hello Allison! Thanks for taking the time to give us some feedback! I hope you're enjoying writing with your EcoNotebk??.
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Anna
Rating: 5 out of 5
following a purchase from 09/09/2021
Practical! I really enjoyed it. Thanks a lot!
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Response from econotes
Thank you Anna for your confidence?
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Girard C.
Rating: 5 out of 5
following a purchase from 09/09/2021
I'm delighted with this diary, which will stay with him for a very long time!
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Response from econotes
Thank you for your message Caroline! We wish you at least 1000 years of writing pleasure alongside your diary?
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GIRARD C.
Rating: 5 out of 5
The packaging is just like the brand: non-polluting, fast delivery and a perfect product. I highly recommend it to anyone who wants to change their consumption habits.
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Clara L.
Rating: 5 out of 5
following a purchase from 08/09/2021
The quality of the notebook is very good and the customer service more than satisfactory, in fact excellent! I use it as a draft book before an exam to avoid using up too much loose paper or as a support for my diagrams!
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Response from econotes
Thank you Clara for your feedback, we're delighted to hear that Penelope from the after-sales service was able to help you! We wish you good luck with your revisions?
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Magali F.
Rating: 5 out of 5
Very satisfied with the product and service.
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Gaelle I.
Rating: 5 out of 5
following a purchase from 07/09/2021
Perfect. Fades well and is resistant.
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Response from econotes
Thank you Gaëlle! I hope you'll continue to enjoy writing with your EcoNotebk for a long time to come!
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Emily
Rating: 4 out of 5
following a purchase from 03/09/2021
I hesitated for a long time but I don't regret my purchase. Personally, I have a problem with erasing because I use Pilot's Frixion pens, which have a fine point, and they leave slight marks. When I used the hair dryer, it erased the back pages too. But the econotebk team gave me the "trick" to get rid of the slight traces that remained.
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Response from econotes
Thank you Emily for your feedback! I'm delighted to hear that you're happy with your EcoNotebk and to know that the team has been there to help you?
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Emily
Rating: 5 out of 5
Very practical, a customer service that is present on social networks, and that responds very quickly, or even provides tips. Perfect delivery. And the quality is surprising
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Amelie
Rating: 5 out of 5
Super nice diary! The only small drawback is that you have to wait for the ink to dry before transferring it to the other page. Nickel!!! ,
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Client
Rating: 4 out of 5
following a purchase from 31/08/2021
good products, but still not perfect.the ink dries slowly when you enter notes on several pages, so you have to wait for them to fade.after a full use, they dry well, but there are still traces.finally, the pencils are a little thick for my taste.but they're still good products and I won't be going back to traditional paper notebooks.
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Response from econotes
Thanks for the review! Concerning the ink, this is indeed one of the characteristics of heat-sensitive ink, which takes a few seconds to dry just like a fountain pen. But it's thanks to this technology that we can offer a reusable notebook ???? I can give you a little tip for recalcitrant ink: The heat of the hairdryer is used to slightly warm the ink so that it can be reshaped. Simply heat for 30 seconds and then wipe with a damp cloth to remove all traces for good! I hope I've been able to help you?
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Sandrine
Rating: 5 out of 5
following a purchase from 31/08/2021
A wonderful discovery and a great idea for the planet. Very satisfied with the product
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Response from econotes
Thank you Sandrine! And yes, small discoveries can have a big and beautiful impact?
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Manon
Rating: 5 out of 5
following a purchase from 26/08/2021
Very pleasant to write on. Nice packaging. Recommend 100%.
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Response from econotes
Thank you Manon! We are delighted that you are satisfied?
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Marie
Rating: 5 out of 5
following a purchase from 24/08/2021
Perfect! A revolutionary notebook.
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Response from econotes
Hello Marie! I'm delighted that your EcoNotebk is revolutionizing the way you write?
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Marie
Rating: 5 out of 5
Perfect. A revolutionary notebook!
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Anaïs
Rating: 5 out of 5
following a purchase from 23/08/2021
Works well, pleasant writing and ink erases well.
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Response from econotes
Thank you Anaïs, I wish you a long journey with your EcoNotebk?
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 23/08/2021
Bravo and thank you for this superb tool, I'm delighted, easy ordering, fast reception, top notch. I recommend it with my eyes closed.
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Response from econotes
Hello Emmanuel! Thanks for taking the time to leave us this great review?
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Florence V.
Rating: 4 out of 5
following a purchase from 16/08/2021
Very good, no surprises
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Response from econotes
Thank you Florence! We're doing our best to offer our EcoNoteurs a great tool?
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Céline M.
Rating: 5 out of 5
following a purchase from 23/08/2021
Very good product and very good customer service
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Response from econotes
Thank you Céline! Our customer service team is on hand to ensure you have a long journey with your EcoNotebk ????
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Anaïs
Rating: 5 out of 5
Works well
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Emmanuel S.
Rating: 5 out of 5
Easy to order, fast delivery, my EcoNotebk Reusable Diary is superb, it's a very nice tool.
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Céline M.
Rating: 5 out of 5
Excellent product
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Sylvia B.
Rating: 5 out of 5
following a purchase from 21/08/2021
The writing is very pleasant, and fades perfectly.
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Response from econotes
Thank you Sylvia! I wish you a wonderful writing experience with your EcoNotebk?
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Sylvia B.
Rating: 5 out of 5
The delivery was very fast and the product is of high quality.
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Océane
Rating: 5 out of 5
following a purchase from 20/08/2021
The block note is as described and very useful, I'm very happy with my purchase and would gladly buy more. The only downside is the packaging, which isn't very eco-friendly despite the Hipli option (which I'm very happy with). The block is over-packaged (plastic bag + cardboard + envelope).
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Response from econotes
Hello Océane! I'm delighted that your EcoNotebk is a practical and useful tool for you... We've been working on more eco-friendly packaging for our new Made in France collection ????
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M. M.
Rating: 5 out of 5
following a purchase from 20/08/2021
Great concept. For those who take insignificant notes so as not to forget, it's the ideal tool! It avoids unnecessary waste of paper. You can still see a bit of the writing erased with the special eraser, but we're not going to complain for that little.
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Response from econotes
Thank you Jean-David for this message! Don't hesitate to use the Scan application for the notes you want to keep... Concerning the eraser, we recommend using it only for small corrections, it's really the moistened wipe that will make your EcoNotebk look like new again....
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Nali M.
Rating: 5 out of 5
following a purchase from 18/08/2021
I received my diary and pens today 18 August 2021 and I love them! The pens are brightly colored and very pleasant to use, as is the diary - it really does erase and you can rewrite ad infinitum! Just for me, there needs to be more space on the 1st page to add things specific to us or our teaching practice. But otherwise it's perfect. Thanks a lot.
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Response from econotes
Thanks Nali for the great feedback! We're working on a new diary model, and I'll be sure to pass on your suggestion to our design department?
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Justine
Rating: 4 out of 5
following a purchase from 18/08/2021
I'm very happy with my new diary, which I'll be able to use and re-use for a long time to come! The format and design are top-notch, but there's one small drawback: you have to wait a (very) long time for the ink to dry, and when you erase with the eraser on the pen, it "slobbers" around the pre-printed ink and makes ugly smudges.
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Response from econotes
Hello Justine! We're delighted to hear that your agent has become an everyday tool for you! It's true that the ink takes a few seconds to dry, just like a fountain pen? ! It's thanks to heat-sensitive ink that we've been able to offer a reusable notebook! If you have a problem with the ink drooling with the eraser, customer service will get back to you ??
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Nico
Rating: 1 out of 5
I haven't received anything because of an order problem, so I can't give a positive review of the product... I'm waiting for a reply from customer service...
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Nico
Rating: 1 out of 5
following a purchase from 12/08/2021
Delivery problem, I haven't received anything... I'm waiting for an answer from customer service...
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Response from econotes
Update 16/09/2021: Following your email confirming the resolution of your problem (still related to the carrier but not to the product or our service), we haven't heard from you since our invitation to update your review. Hello Nicolas! You contacted us to let us know that your parcel was not present at the relay point. Pénélope from customer service got back to you the same day. We made some enquiries and it turned out that your parcel had indeed been collected from the relay point, against signature. A worldwide parcel is collected against a signature and proof of identity. We obtained the signature used and sent it to you. Despite this, we continue to believe in your good faith. To this day, we are still waiting for your declaration of non-receipt of the parcel and the copy of your ID to act on your behalf with Mondial Relay. I'd like to remind you that we're currently talking to you about taking action with Mondial Relay, even though your parcel was collected from the relay point, in exchange for an ID and a signature. Do you understand that we're not the right people to blame?
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Marine G.
Rating: 5 out of 5
following a purchase from 26/07/2021
Smooth and fast delivery. Very satisfied, thank you.
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Response from econotes
Thanks Marine! Enjoy your EcoNotebk??
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GP
Rating: 5 out of 5
following a purchase from 09/08/2021
We use our phones a lot for quick notes: I wanted to go back to paper but without wasting sheets! The perfect idea: EcoNotebk, the French company. The notepad really does erase with water! It's quite impressive - I didn't quite believe it. The ink is a gel: the sheets are normal, not "plasticized". I took the smallest size: it's really ultra practical, the little eraser isn't worth the water but it's infinitely useful. I'm really delighted with this purchase! I wish larger notepads could have lines (and not small squares). I never go out without my pen and notepad anymore!
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Response from econotes
Thanks ?? We note your idea for the notepad! Don't forget the hair dryer for older notes, it's also a heat-sensitive notebook??
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Virginie
Rating: 5 out of 5
following a purchase from 19/07/2021
Excellent product, I took both the notebook and the diary. A pleasant glide over the paper. So far, nothing to complain about. I recommend you try one and you won't go back.
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Response from econotes
Thanks Virginie! And he's going to be loyal to you for a long time, so there's no need to go back?
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Patricia P.
Rating: 4 out of 5
Good product, but the organization of the Pages needs to be reviewed: group together month and week pages.
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Patricia P.
Rating: 4 out of 5
following a purchase from 07/08/2021
A good concept, it might be a good idea not to write the months so that everyone can start their year when they want and leave the month planning page with the weeks.
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Response from econotes
Thanks for your feedback Patricia! It's definitely a solution worth considering, thank you?
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Audrey M.
Rating: 5 out of 5
following a purchase from 07/08/2021
Very satisfied with the practicality and smoothness of the writing, my only concern is that I need more lol
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Response from econotes
Haha thank you Audrey! Indeed, it's quite a problem?
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Pauline R.
Rating: 5 out of 5
following a purchase from 06/08/2021
Top customer service, impeccable notebook. Thank you so much!
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Response from econotes
Thanks for your feedback Pauline! It's important to us that everything goes well for you?
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Pauline R.
Rating: 5 out of 5
Top service! Paper quality and hair dryer erasing perfect!
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Cécile B.
Rating: 5 out of 5
Delivery took a week and a half
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Cécile
Rating: 5 out of 5
following a purchase from 04/08/2021
Super happy thank you very much
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Response from econotes
Thanks for your feedback Cécile! Good luck and long road to you and your EcoNotebk??
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