The store consistently delivers fast shipping and items that match or exceed expectations, with customers highlighting quick delivery, careful packaging, and items arriving in perfect condition. The product range and design stand out for practicality and aesthetics, including erasable notebooks, co-create packs, and planners that are described as visually appealing, useful for planning and note-taking, and appreciated for their environmental concept. Customer service is noted as responsive, attentive, and accommodating, with praise for clear communication and a helpful, friendly approach. Overall, customers mention reliable performance, durable and practical products, and a satisfying shopping experience.
After a week my pen was no longer working, but the after-sales service was very responsive!
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Response from econotes
Thank you for your feedback Claire! We're sorry about the problem with the pen, but glad the team was able to help you quickly. ??
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Claire
Rating: 1 out of 5
After a week, my pen stopped working.
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Anna G.
Rating: 5 out of 5
following a purchase from 07/06/2024
A very practical, easy-to-use notebook that serves both as a draft that can be easily erased and as a notebook that can be kept digitally. I use it every day!
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Response from econotes
Thank you so much for your review Anna! ?? We are delighted that our notebook is so useful to you on a daily basis, both for drafts and for digital note-taking. ??
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C. R.
Rating: 5 out of 5
following a purchase from 10/06/2024
Very nice, the drawing on it is magnificent, it works very well, the colors are beautiful and the wax plugs are easy to remove.the little downside is that you have to let it dry so you can't go through the pages quickly but otherwise I'm very happy!
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Response from econotes
Thank you very much for your feedback! We're delighted that you like the design and colors. We take note of your remark about the drying time. We're glad to hear you're satisfied, despite this minor inconvenience! ???
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Bertrand D.
Rating: 5 out of 5
following a purchase from 24/05/2024
Durable, practical product
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Response from econotes
Many thanks for your opinion ????
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Mathilde L.
Rating: 5 out of 5
following a purchase from 27/05/2024
I did not receive my entire order, but after my review I was contacted. So I received the rest of my order with a few extras.
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Response from econotes
Hello Mathilde, Oulala, yes, after checking, your e-mail has gone to spam... Our customer service will contact you right away to send you the missing product as soon as possible... We apologize for the inconvenience!
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Carole C.
Rating: 5 out of 5
following a purchase from 28/05/2024
The small bug at start-up (2 orders recorded instead of 1) was dealt with and corrected as soon as I reported it.delivery was fast and in accordance with the order.the products are perfect for compulsive note-takers like me (you know, those who take notes to remember but not necessarily to read them). The ?? are certainly aware of my efforts, they've been looking at me differently since I bought ??.
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Response from econotes
Thank you for your feedback Carole! ?? We are delighted that we were able to correct the small bug quickly and that the delivery was up to scratch. Your efforts on behalf of the environment are appreciated, and we're glad that our products are perfect for your compulsive note-taking. The team thanks you, and so do the ???s! ???
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Bertrand D.
Rating: 5 out of 5
Practical, durable product
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Frédéric B.
Rating: 5 out of 5
Very satisfied with this purchase,
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Frédéric B.
Rating: 5 out of 5
following a purchase from 31/05/2024
Idea: use a blotting pad to avoid any transfers.
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Response from econotes
Thank you for your feedback Frédéric! ?? We're delighted you like the product. Excellent idea for the blotting bookmark, we'll make a note of it. ????
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Barbara S.
Rating: 5 out of 5
following a purchase from 10/06/2024
Perfect! Comfortable writing: the pen glides over the "paper "Easy to erase The undated diary can be used over and over again, just what I was looking for...even better with the objective pages.
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Response from econotes
Thank you for your review Barbara! ?? We're delighted you like the comfortable writing and easy erasability. The undated diary is indeed designed for endless use, perfect for staying organized! ?????
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Hortense B.
Rating: 5 out of 5
following a purchase from 28/05/2024
Great for short note-taking tasks
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Response from econotes
Thanks for your feedback Hortense! ?? We're delighted that our notebooks come in handy for your note-taking! ????
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Mme C.
Rating: 5 out of 5
Very ecological idea and no more paper waste. Beautiful material.
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Mme C.
Rating: 5 out of 5
following a purchase from 28/05/2024
This is a great ecological idea that I hope will be a great success.
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Response from econotes
Thank you very much Agnès for your support! ????
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Cecile
Rating: 5 out of 5
Top to be able to personalize your notebook, great idea and happy with the result.
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Marie
Rating: 5 out of 5
Brilliant! Super high quality, everything customizable, perfect concept!
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Cecile
Rating: 5 out of 5
following a purchase from 24/05/2024
I love it! I didn't expect to like it so much, but the pen really glides over the paper and for someone who does a lot of crossing out, it's great! I use it for my sewing projects, to note all the adjustments and tips and as a project can be done over several weeks, sometimes my opinion changes on a material or setting so really top for this use :))
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Response from econotes
Thank you very much for your enthusiastic feedback! ?? We're delighted that our reusable notebooks and pens are perfect for your sewing projects. It's great to know that your notebook is helping you with your adjustments and tips. Happy sewing Cécile! ????
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Chantal B.
Rating: 1 out of 5
A lot of things to improve on these notebooks, despite the innovative concept! the pages get damaged very quickly after several uses. it's really small and the pens get empty very, very quickly!
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David L.
Rating: 5 out of 5
Excellent product that has had a small effect
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Biedermann
Rating: 5 out of 5
following a purchase from 03/05/2024
Excellent product, the notebook bar is really top I recommend!
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Response from econotes
Many thanks for your opinion ????
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Biedermann
Rating: 5 out of 5
It's an excellent product, I recommend it!
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Priscilla U.
Rating: 5 out of 5
following a purchase from 20/05/2024
Great idea! I love the fact that you can erase, start again, scan ...
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Response from econotes
Thank you Priscilla, it's a pleasure to read your opinion!??
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Manue
Rating: 5 out of 5
following a purchase from 20/05/2024
Order as requested, shipped very quickly. The information on the website and by e-mail is very useful.
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Response from econotes
Hello Manue, thank you for your kind review ????
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Ladylire
Rating: 5 out of 5
The returnable packaging is a great idea. What's more, the return is pre-paid - just fold up the envelope and slip it into the first letterbox you come to!
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Sand S.
Rating: 5 out of 5
A multitude of options (see for future increase -) ), for long-term use Can't wait for the same possibility on other formats!
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Thiebaut
Rating: 5 out of 5
Extremely practical and infinitely reusable. Exactly what I was looking for.
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Virginie C.
Rating: 5 out of 5
following a purchase from 21/04/2024
A very good, innovative, eco-friendly product that also saves you money on notebooks. It takes a little time to get used to it, and you have to be careful not to use the wrong pen... It's very pleasant to write on this material, it erases very well with a damp cloth, but it seems to me that using an eraser damages the surface a little, but you really have to look in the light for that to show. I would have liked the paper to be a little thicker, so that the writing on the other side would show through less, but it's still very good quality.
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Response from econotes
Thank you for your detailed and encouraging feedback! We're delighted that you've found our product to live up to your expectations. It's true that fitting the right pen is key to an optimal experience with our notebooks. As for the eraser marks, don't hesitate to wipe them off with a damp cloth... Thanks again for your support. We're glad you enjoy writing on our notebooks and hope to continue offering you products that meet your expectations in terms of quality and durability. Good luck with your econotebook! ????
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Olivier M.
Rating: 5 out of 5
Great product. I highly recommend it. Ergonomic, easy to use. ,
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Corinne
Rating: 5 out of 5
following a purchase from 24/04/2024
Top-notch service for beautifully designed notebooks and notepads
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Response from econotes
Thank you very much for your compliments! We are delighted that you appreciate the quality of our notebooks and our service. ????
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Sand S.
Rating: 5 out of 5
following a purchase from 25/04/2024
The notebook bar is just too good... Well thought-out and good quality
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Response from econotes
Thank you for your review of our cahier bar ????
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Ladylire
Rating: 5 out of 5
following a purchase from 26/04/2024
I tried out the Bar à Cahier at the Made in France trade show and decided to visit the site again, because I really like being able to compose my notebook according to my needs - a little organization at first (days, weeks, months), then checkered pages and all-white pages. The material is as durable and easy to use as ever, and the reusable Hipli packaging is another plus that I appreciate.
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Response from econotes
What a pleasure to read that you took advantage of our Notebook Bar at the Made in France trade show, and that you've come back to our site! Composing your own notebook is really the best way to adapt perfectly to your needs, isn't it? Thank you so much for your renewed confidence and for sharing your enthusiasm for econotes. We hope to be with you for many more years to come in your daily organization!
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Nadine B.
Rating: 5 out of 5
following a purchase from 22/04/2024
I've been subscribing to the newsletter for over a year now, and I've finally taken the plunge! My 1st purchase was very conclusive, with very pleasant follow-up and support. A service that takes care of its customers. Perfect delivery. And I'm very satisfied with my purchase! Thanks to the whole team.
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Response from econotes
Great news to have you as one of our customers after a year's subscription to our newsletter! We're delighted that your first purchase went so well and that you appreciated the follow-up and support. Thank you for your kind words about our service and delivery. It's always a pleasure to take care of our customers and ensure their satisfaction. Many thanks from the entire econotes team, and we look forward to continuing to support you in your future purchases! ????
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Camille M.
Rating: 5 out of 5
following a purchase from 22/04/2024
A product enthusiast, the possibility of personalizing my notebook was irresistible! A glitch in the order process added a second product, but support responded quickly and efficiently, cancelling the duplicate product and refunding before shipment. Thank you for your customer care and your quality products!
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Response from econotes
It's great to hear that personalization has made our notebooks even more irresistible to you! Your satisfaction and trust are very important to us...Thank you so much for your support and compliments on our products and customer care. We're here for you, and hope to continue to offer you such positive experiences in the future! ????
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Maureen M.
Rating: 5 out of 5
following a purchase from 19/04/2024
Delighted with this purchase. No more papers piling up at work and it's great fun to write on them. I love ??
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Response from econotes
Thank you Maureen for your great review ????
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Anne-Séverine S.
Rating: 5 out of 5
following a purchase from 23/04/2024
A notebook like I've always wanted: with a diary and pages for writing.
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Response from econotes
That's great to hear! We're delighted that you've found the custom-made notebook at econotes that meets all your expectations. Enjoy your combined diary and writing pages, and may each page bring you satisfaction and organization. Thank you for choosing econotes! ????
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Aurely A.
Rating: 5 out of 5
As I already had a smaller Econotes notebook, I opted for the larger size to give me more room to write down recipes. The hairdryer technique for erasing is not very effective, I find. I prefer the wet wipe method! This notebook is really great! It saves me wasting paper!
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Catherine D.
Rating: 5 out of 5
following a purchase from 25/04/2024
It was a gift for my darling darling he loved it ! As for me, I really appreciated the quality of the customer service: when I ordered, I made a mistake on the size thanks to the form I was able to correct my mistake, great! action >> reaction ??
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Response from econotes
There's nothing like seeing a gift so well received? We are delighted that your darling loved his present and that you found our customer service to be up to your expectations. Thank you for your enthusiastic feedback and for choosing econotes. We're always here to make your experience as smooth as possible, even when things go wrong! ????
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Laetitia M.
Rating: 5 out of 5
Really well thought out, with to-do list, perpetual and reusable agenda, it's top! As a professional ceramist, it's useful for keeping track of appointments, courses etc., and at the same time I can write down my personal appointments. Thank you for this beautiful creation. Customer service is also very responsive, which is very important.
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Claire P.
Rating: 1 out of 5
following a purchase from 08/04/2024
I'm being harassed by notifications in which I have to give my opinion! Well, here it is, my review! Happy?
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Response from econotes
Hello, thank you for taking the time to leave us your opinion! ?? We're sorry if our notifications seemed too numerous. We have absolutely no intention of spamming your mailbox. Your feedback has been very helpful to us in reviewing the frequency of our messages. We noticed that Trustpilot was sending duplicates, so thanks to you we've prevented other people from being bothered by this anomaly. However, you always have the option of unsubscribing from emails if you feel it's too much, and we won't hold that against you, we promise... Also, we have a customer service team on hand if you'd prefer to help us directly improve our products, services and communication...?
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Anonyme
Rating: 5 out of 5
following a purchase from 17/04/2024
I have reduced my paper consumption enormously and the quality of the econotes notebooks is excellent. I've already had an A5 for 3 years, I've just added an A4 and I'm delighted.
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Response from econotes
It's great to see your enthusiasm for econotes and your commitment to paper reduction. I'm delighted that A4 has joined your collection. Thank you so much for your support! ????
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