The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.
The ink refills arrived safely, but transport to the Chronopost relay took over a week. The packaging was oversized. A bubble envelope via La Poste to my home would have been more efficient, quicker and cheaper.
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Response from econotes
Hello Matthieu,We apologize for any inconvenience you may have experienced in receiving your ink refills. We would like to apologize for the delays caused by the transport to the Chronopost relay. In such cases, please do not hesitate to contact our customer service department, who will be able to contact the carrier and reduce the delay. We use PEFC (Programme for the Endorsement of Forest Certification schemes) certified cardboard envelopes to limit our ecological footprint and promote sustainable forest management. Unfortunately, we understand that the format of these envelopes may seem oversized in some cases. We are constantly striving to optimize our packaging processes while maintaining the safety of our products during transport. Please note that home delivery is also an option available on our site via Colissimo, which may be a more suitable alternative for your delivery preferences.Once again, we apologize for any inconvenience encountered and thank you for your feedback, which helps us to continually improve our services. ???
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MATTHIEU C.
Rating: 4 out of 5
The refills are perfect, but the Chronopost shipment took over a week in oversized packaging. Bubble mail via La Poste to my home would have been quicker and cheaper.
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Adèle
Rating: 5 out of 5
following a purchase from 30/12/2023
I love it! I've just discovered erasable notebooks, and after comparing different manufacturers, I opted for Econotes. I find it full of advantages:- the paper is velvety, super pleasant, you don't feel like you're writing on a whiteboard that's too smooth- the pen is gel, it's not a felt-tip pen- the spiral is interrupted in the middle: very good practical ideaSo it erases really well, leaving no marks. I recommend it for people who write just like me!
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Response from econotes
I'm glad to hear you love our products! ?? The velvety paper, the gel pen and the interrupted spiral, we're delighted you like them so much! ? Thank you for recommending us! ????
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MaPhi
Rating: 5 out of 5
Keeps its promises.
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Adèle
Rating: 5 out of 5
Super-pleasant velvety paper. Spirals interrupted in the middle, very practical.
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Alexia B.
Rating: 5 out of 5
following a purchase from 30/12/2023
I am extremely satisfied with my Econotebook. I used to write down a lot of things and use a lot of paper. Now I don't have to, I just delete the page when I don't need it anymore and start again.
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Response from econotes
Goodbye paper waste, welcome infinite erasing! ???? Thank you for your positive feedback!
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Alexia B.
Rating: 5 out of 5
Fast delivery, nothing to complain about
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Christine N.
Rating: 4 out of 5
following a purchase from 19/12/2023
The format and design of the notebook are top-notch! I love the principle of being able to write and erase, which works well. One point for improvement: think up a system so that the pen and wipe can be attached to the notebook, so that you always have all your materials with you!
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Response from econotes
The format and design are top-notch, I'm glad you like it! ?? Good idea for the hanging system, we'll note that in the suggestions to work on! ????? Thanks for your feedback!
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Camille S.
Rating: 5 out of 5
Great, thanks!
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Camille S.
Rating: 5 out of 5
following a purchase from 15/12/2023
Simple, fast and efficient! Thanks <3
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Response from econotes
Thank you Camille for your opinion ????
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Bastien M.
Rating: 5 out of 5
following a purchase from 15/12/2023
Order shipped quickly and arrived in time for Christmas. As I'd never used the product before, I was a bit apprehensive about the "glide" of the pen on the paper. But in the end, the feeling was pleasant and not very different from traditional paper.
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Response from econotes
Great that the order arrived in time for Christmas! ???? Glad you like the "glide", we really wanted to keep the feel of traditional paper. Apprehension lifted, good writing experience! ????
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Bastien M.
Rating: 5 out of 5
Small, purse-friendly format.
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Jean L.
Rating: 5 out of 5
following a purchase from 22/12/2023
They work for the planet and moreover it is a young company and French.it is necessary to support these initiatives.bravo
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Response from econotes
Thank you very much! ???? We're touched by your support and encouragement. Together for the planet, thank you for being part of this adventure with us! ????????
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Toinon G.
Rating: 5 out of 5
following a purchase from 21/12/2023
The buying experience is top-notch, with fast shipping and packaging that allows you to give it away as is. The quality of the notebooks is excellent, you can really use them a bunch of times and still have the experience of a classic paper notebook. Just perfect.
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Response from econotes
Fast and ready to give, it's the perfect combo! ?? We love that you can reuse it so many times with the experience of a classic notebook. Perfect, indeed! ????
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Léa
Rating: 4 out of 5
following a purchase from 12/11/2023
Very good notebook made in France! The only drawback is the use of the eraser at the end of the pen, which leaves marks on the paper. It's better to scratch and use the damp cloth at the end.
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Response from econotes
Thanks for the compliment on the made-in-France notebook! ???? For small corrections, erasing with an eraser is fine, but for a total page reset, the damp cloth is the best choice. Thanks for the useful feedback! ????
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Porteries D.
Rating: 5 out of 5
following a purchase from 07/12/2023
Great notebooks as always. Fast, careful delivery. I have several products and have given several to family and friends and it's always much appreciated.
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Response from econotes
Fast and neat, that's the way we work! ???? Great that your family and friends enjoy the gifts so much. Thanks for being a loyal fan! ????
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Carine
Rating: 5 out of 5
following a purchase from 09/12/2023
Very good and practical, too bad it doesn't have a pen holder - no smudges when you erase.
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Response from econotes
Thank you very much for your positive review! ?? We are delighted that you find our products very good and practical. Regarding the pen holder, you can find pen holders available on our site. So you can have all your equipment in one place. Thanks again for your support!
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Eva S.
Rating: 5 out of 5
following a purchase from 17/12/2023
Thank you for your commitment to the planet.
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Response from econotes
Thank you for supporting our commitment to the planet. Together, we can make a difference! ????
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Eva S.
Rating: 5 out of 5
When this product is sold in larger quantities, it will be nice to have it at a more reasonable price.
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Carmen
Rating: 4 out of 5
following a purchase from 14/12/2023
Beautiful finish and product meets my expectations
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Response from econotes
Great to hear you like the finish! ?? Glad the product meets your expectations. Thanks for your positive feedback! ????
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Carmen D.
Rating: 5 out of 5
Product meets my expectations
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Marie L.
Rating: 5 out of 5
following a purchase from 04/12/2023
Well packaged product, fast delivery, superb color, very practical for my daughter's studies, she was delighted, thank you.
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Response from econotes
I'm really pleased that the product arrived safely and that the color is to my liking! ???? Fast and well packaged, it's the perfect combo. Glad to help with your daughter's studies! ???? Thank you! ????
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Antoine
Rating: 3 out of 5
following a purchase from 10/12/2023
Nothing to say about the products, but I was disappointed with the delivery: my change of parcel delivery address chosen by default on the order platform was not taken into account, so the times were incompatible with my work!
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Response from econotes
Sorry for the disappointment with the delivery. We understand the importance of schedules, and it's frustrating if the change of relay parcel has not been taken into account. In this case, please don't hesitate to contact our super-responsive customer service department so that the change of relay point can be made internally or to find a solution. Thank you for sharing your experience!
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Chemoul
Rating: 5 out of 5
following a purchase from 08/12/2023
arrived on time in excellent condition
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Response from econotes
Great to know that everything arrived on time and in excellent condition!?? Thanks for the positive feedback on the delivery. ????
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Yas
Rating: 5 out of 5
following a purchase from 03/12/2023
I now use almost exclusively these notebooks and diaries. The different inks erase very well, they are beautiful, solid, practical with their spiral and pen holder!
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Response from econotes
Thank you for your feedback! ?? We are delighted that you like our notebooks and diaries so much! ?
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Fanny B.
Rating: 5 out of 5
following a purchase from 29/11/2023
Great notebook and diary, I used to use a lot of notebooks for my work and now I use my econotebook every day as well as the diary. It's practical and ecological, I love it! Thank you
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Response from econotes
Thank you very much for your feedback Fanny! ?? We're delighted that our notebook and diary are so useful to you on a daily basis. Your satisfaction and support motivate us enormously. ????
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PG
Rating: 5 out of 5
following a purchase from 22/11/2023
Very good products, pleasant to use!
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Response from econotes
Thank you very much for your feedback! ?? We are delighted that you find our products pleasant to use. ?
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Sandra C.
Rating: 4 out of 5
following a purchase from 06/11/2023
Products as described. Price a little high for the number of pages (60) per booklet. Error in 1st delivery, but return/exchange handled by the after-sales service (Chloé) in a very responsive and efficient manner.
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Response from econotes
Thank you for your feedback Sandra! ?? We are sorry for the initial delivery error, but glad to hear that Chloé was able to resolve the problem quickly...?
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Joao L.
Rating: 5 out of 5
following a purchase from 04/11/2023
Perfect great experience
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Response from econotes
Thank you very much for your enthusiastic feedback! ??
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Rémi
Rating: 5 out of 5
following a purchase from 03/11/2023
Very good value for money
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Coralie B.
Rating: 5 out of 5
following a purchase from 26/10/2023
I'm pleasantly surprised, as I have a lot of crossed-out notebooks, with pages that are sometimes illegible :-). With this notebook, I finally have clear notes (since it's easy to erase, correct etc.), and I'm no longer ashamed to take notes in front of colleagues! I have the feeling that I'm more productive as a result. I recommend it!
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Response from econotes
Thank you very much for your enthusiastic feedback Coralie! ?? Your recommendation means a lot to us. ????
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Geraldine B.
Rating: 5 out of 5
following a purchase from 17/10/2023
Very practical and, above all, economical!
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Ladylire
Rating: 5 out of 5
following a purchase from 14/10/2023
Easy to write in, just wait a few seconds for the ink to dry.
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Response from econotes
Thanks for your feedback! We're glad you found writing easy and convenient, despite the ink drying time.
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Chessdub
Rating: 5 out of 5
following a purchase from 14/10/2023
I've been using the A5 notebook for over two months now and I'm completely satisfied with it, so I ordered this notepad. I have no regrets about my purchase: it's an excellent product, very pleasant to use and delivered very quickly.
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Response from econotes
Thank you for your positive feedback Eric! ?? We're delighted that you're happy with your A5 notebook and your new notepad.
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Mariso
Rating: 5 out of 5
following a purchase from 15/10/2023
Cahier is very practical. I've been wanting to buy a notebook for a long time.
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Mantoinette B.
Rating: 3 out of 5
following a purchase from 12/10/2023
Impeccable product as usualOn the other hand, I regret that when I placed my order, I didn't have the choice of delivery address. You see the proposed relay and the list of other relays after payment, so you can't change the delivery method. If I had seen the list of relays, I would have chosen home delivery.
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Irène M.
Rating: 5 out of 5
following a purchase from 15/09/2023
The whole family has adopted Ecostiks!
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Quang-trung T.
Rating: 5 out of 5
following a purchase from 09/10/2023
I really like the fact that you can erase your notebook so you don't waste paper unnecessarily. The paper saver works very well.
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Christine P.
Rating: 5 out of 5
following a purchase from 14/10/2023
I really like the products. First bought in store in Montpellier. Good responsiveness and fast delivery. I recommend it.
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Response from econotes
Thank you very much Christine for your support and recommendation! We're delighted that you enjoyed our products, both in store and online, and that you had a good experience with our responsiveness and fast delivery. Your satisfaction is our priority, and we are grateful for your loyalty. ????
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Caroline
Rating: 5 out of 5
following a purchase from 28/09/2023
I bought 2 A6 reusable notebooks. It's great to be able to write whatever comes to mind without wasting paper. You can either keep your notes by scanning them, or erase them when you don't need them anymore. The notebooks are lightweight and don't take up much room in your handbag, with lots of colors and grids/lines available. Purchase confirmed!
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Response from econotes
Hello Caroline, We're delighted to hear you're enjoying our A6 reusable notebooks! Your description perfectly highlights the advantages of these products, which are ecological, practical and versatile. Thank you for sharing your positive experience with us, and we hope you'll find your notebooks useful for a long time to come. ??
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