Customer reviews of econotes

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 656 published reviews

Summary of reviews

The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.

Reviews 3, 4 and 5 stars

Reset filters
C
Cyril B.
Rating: 5 out of 5
following a purchase from 08/10/2021
very good product, packaging respecting the image of the brand, without plastic, with recycled paper. just one surprising point, I had to pick up my order at a Boxtal relay point quite far from my home. I don't think I chose this delivery point, and considering the package, I'm surprised it wasn't sent by post.
Translated reviews
Response from econotes
Hello Cyril, thank you for telling us about your experience with your EcoNotebk! We're delighted that it met your expectations... As for the shipping method, it's up to you to choose it when you place your order. There may have been a problem selecting the delivery point. Next time, don't hesitate to contact customer service when you encounter a problem, so that we can find a solution together?
L
Laure
Rating: 4 out of 5
following a purchase from 07/10/2021
I've taken the reusable diary as a personal diary of goals and ambitions, and it suits me fine, I really like the "To do list" which helps me set weekly goals.the gel pen is really nice, it glides on by itself and dries quite quickly (20 seconds).I really like the first step as pages of goals/projects, ideas, and the pages with important dates and goals for the month, it helps to summarize events in a double page.On the other hand I do not know why but when wiping with the "eraser" it left black marks that do not go away, even with water, it did not do it everywhere, but sometimes I do not know why. I hope it won't stain the diary on a lot of pages, otherwise the "reusable" effect will quickly be cut short.otherwise overall it's very good, the sheets are resistant, the pages all soft. I'm going to order some pen refills so I don't run out xD
Translated reviews
Response from econotes
Hello Laure, thank you for your feedback, we're delighted that your EcoNotebk is working for you on a daily basis... Customer service will get back to you by e-mail regarding the traces on your diary.
L
Lolo
Rating: 4 out of 5
following a purchase from 06/10/2021
Fast delivery and conforms to the order. I only regret not having the option of ordering the pens individually (only one red, for example) and buying the refills in a mix of colors.
Translated reviews
Response from econotes
Hi Lolo, thanks for your feedback, I hope you're enjoying writing with your EcoNotebk! ??`Effectively the pens are sold minimum by 4, with a possibility to take a set of 4 colors to have one of each that will be refillable. I'll pass on your suggestion about mixing colors?
E
Elodie B.
Rating: 5 out of 5
following a purchase from 04/10/2021
I love the notebook, it's very practical and the writing is fluid. I highly recommend it...and it's fast to ship!
Translated reviews
Response from econotes
Thank you Elodie for this great feedback! I hope your EcoNotebk will be a faithful companion for a long time to come?
Z
Zebuline
Rating: 4 out of 5
following a purchase from 30/09/2021
The only downside is that it's not at all suitable for a left-handed person who, like many left-handed people, has to run his hand over the fresh writing and the ink isn't dry.
Translated reviews
Response from econotes
Thanks for your feedback Zébuline, we're delighted that the diary is a useful everyday tool for you! It's true that for left-handers, it depends on the angle of your hand. We have some customers who are left-handed, and it doesn't bother them. For others, however, it can be a nuisance. I hope you still enjoy writing with your EcoNotebk?
J
Jhusson
Rating: 5 out of 5
following a purchase from 27/09/2021
super product used every day. very practical notepad! i always have it in my pocket. i use the notebook for my work.
Translated reviews
Response from econotes
Hello J! Thank you for your feedback, it's a pleasure to know that your EcoNotebk have found a useful place in your daily life, both at work and at home...?
C
C. H.
Rating: 4 out of 5
following a purchase from 26/09/2021
The principle is great, but the ruler with the labels doesn't stick to the spirals. It's not practical, and you risk losing it.
Translated reviews
M
Mathilde P.
Rating: 3 out of 5
following a purchase from 12/09/2021
Edit: very good follow-up from the team, who take problems into account and really think about how to help. Indeed, moistening the wipe is perfect for erasing. I've also switched to the econotebk app. On the other hand, when it comes to drying the ink, I'm sticking to my guns, it doesn't dry quickly at all: taking notes in a meeting, the page stayed open for a good 10 minutes before being closed again. When I reopened it to add a few words, the page next to it was all stained. I let it dry for another 5 minutes before closing it again, and the page next to it was stained and the ink had half faded. My opinion of these notebooks is mixed. I ordered the xl pack. The quality is good, the dispatch is neat, the pens are supplied with each notebook and the ecological aspect is an undeniable plus.but for the price, I thought the app was free but you have to pay extra to use it. (edit, I changed app on the advice of the sav) What's more, it takes well over 10 to 15 seconds for the ink to dry and when you want to write a lot or play something quickly, it's complicated. Some of it gets erased, or you stain the following sheets by turning the page. Finally, I don't know how you do it on the videos, but I can't erase with the microfiber. (Edit: just wet the wipe, it's magic :))
Translated reviews
Response from econotes
I'm following up on your exchange with Stéphen and the clarifications you received. The application is a tool we're suggesting as we await our own application in 2022. This application, Camscanner or AdobeScan, has a free part. It's true that you have to click on a little hidden cross to access this part. Concerning drying time: like a fountain pen, this can take a few seconds. It's true that this can vary according to temperature. If it's very hot, it may take a little longer, but it's a matter of a few seconds more... As for the wipe, you do need to moisten it to erase. In the end, it's the water that does the erasing. You can use the wipe supplied or any other cloth. We're trying to improve our communication on how to use the product. You'll find a QR code on the cover page that takes you back to all the usage information for your EcoNotebk as well as for your pens. After-sales service will get back to you in a few days to confirm that, with this information, your EcoNotebk experience is going as well as you'd hoped?
I
Isabelle M.
Rating: 5 out of 5
following a purchase from 23/09/2021
I had already tried a notebook at home, so I decided to buy one for work and I don't regret it at all... A really practical product and the little bonus: the reusable envelope is environmentally friendly...
Translated reviews
Response from econotes
Thank you Isabelle! We do our utmost to offer a "clean" and environmentally-friendly product, right down to the shipping stage, and it really pleases us when this is pointed out... I hope they'll be with you in your daily life for a long time to come!
M
Marion F.
Rating: 4 out of 5
following a purchase from 22/09/2021
I'm quite happy with it. I won't be starting it until January. However, there seemed to be a customizable page and I couldn't find anywhere on the site to add it. That's a shame.
Translated reviews
Response from econotes
Hi Marion, we offer customizable pages for professionals, and we sometimes show "inspiration" videos of people who have customized the pages of their EcoNotebk to make a "Bullet jounal", maybe that's what you're talking about? For the moment, we offer every type of page inside our notebooks, so you can let your imagination run wild?
S
Séverine B.
Rating: 5 out of 5
following a purchase from 22/09/2021
Very good, effective, writing is pleasant, you do have to let the ink dry a little before touching it up, but it's a really good product?
Translated reviews
Response from econotes
Hello Séverine, thank you for your short, concise and efficient feedback! ??
A
Anna O.
Rating: 5 out of 5
following a purchase from 21/09/2021
As described and delivered promptly
Translated reviews
Response from econotes
Hello Anna! Thank you for your feedback, we're doing our best to get your EcoNotebk to its new home as soon as possible?
Q
Quentin B.
Rating: 5 out of 5
following a purchase from 31/08/2021
Practical, effective notepad Paper is pleasant to write on and erases very well. I always have it with me.
Translated reviews
Response from econotes
Hello Quentin, thank you for taking the time to leave us a review of your EcoNotebk! I hope it will continue to be a useful part of your daily life for a long time to come?
A
Amandine G.
Rating: 4 out of 5
following a purchase from 09/09/2021
I like this diary a lot, but a few things are a bit disturbing:-there are brown marks when you wipe them off with the wet wipe-the ink on the pens dries very slowly. I find these two points disturbing to hold this diary correctly, but the fact that you can start writing in it again every year is an economic and ecological advantage.
Translated reviews
Response from econotes
Hello Amandine! Thank you for your feedback on the diary! The two points you mention are indeed annoying. The ink is supposed to take a few seconds to dry, like a fountain pen? It's surprising that it takes "a very long time". What's more, no traces are supposed to remain if you use the wipe correctly and possibly the hairdryer for the oldest traces. Customer service will get back to you regarding these two problems?
S
Sylvie M.
Rating: 5 out of 5
I am delighted with my purchase! Delivery was very fast. This reusable notebook is perfect for my needs. It just needs a system for storing the microfiber cloth and it would be perfect!
Translated reviews
E
Elodie M.
Rating: 5 out of 5
I'm delighted with my order??. The pages are super soft and it's so nice to write on them! It's very practical, I've tried erasing with the eraser on the pen and with water. It's really magical to be able to wash your diary! And considering how clumsy I am, it's a real bonus that it's waterproof! I really like the way it's been made, with a page for projects, important things, travel plans etc... A page for appointments and important events for each month with a page of objectives for each month and lots of pages of weeks, and pages of notes to lines at the end.... It's really very useful for getting organized? ! I write with the pens included with the order, and with Pilot frixion pens and stabilizers that I had before. All work and erase well, the pen takes about ten seconds (sometimes less) to dry, the stabilo takes longer on the other hand. I've found a trick to avoid waiting for the ink to dry: I use blotting paper. I have a sheet of blotting paper for each notebook, which will probably last as long as the notebook, since the ink also fades on the blotting paper when heated.
Translated reviews
E
Elodie M.
Rating: 5 out of 5
following a purchase from 07/09/2021
I'm delighted with my order... The pages are super soft and it's so nice to write on them! I've got an A5 notebook made in France, an A7 notepad and a diary... All 3 are very practical, I've tried erasing with the pen eraser and with water. It's really magical to be able to wash your notebook! And considering how clumsy I am, a waterproof notebook is a real plus! I really like the way the diary has been designed, with a page for projects, important things, travel plans etc... A page for appointments and important events for each month with a page of objectives for each month and lots of pages of weeks, and pages of notes with lines at the end.... It's really useful for getting organized? I write with the pens included with my order, and with Pilot frixion pens and stabilizers that I already had before. Everything works and erases well, the pen takes about ten seconds (sometimes less) to dry, the stabilo takes longer on the other hand.I found a trick not to wait for the ink to dry, I use blotting paper ??. I've got a sheet of blotting paper for each notebook, which will probably last as long as the notebook, since the ink is also erased by heat on the blotting paper. The only small drawback I can find is that the rings on the made-in-France A5 notebook are a bit small. But the pages are very sturdy, so I don't think there's any risk of compromising the longevity of the notebook if you're careful... I've reported this problem to econotebk, who have been very attentive, so I think they'll sort it out soon.
Translated reviews
Response from econotes
Hello Elodie, a big THANK YOU for this very precise and detailed review! We've adopted the blotting paper tip, and won't hesitate to suggest it to our other EcoNoteurs! In fact, we're trying to find the right balance between sturdiness, practicality and durability, while always listening to your suggestions?
A
A.
Rating: 4 out of 5
following a purchase from 16/09/2021
The notebook is a good product.the paper is soft and pleasant, the erasable, eco-friendly side is a plus.just a small remark on the pen, but it's my personal taste the lead writes too big for my handwriting.
Translated reviews
Response from econotes
Hello A! Thanks for your feedback! Don't hesitate to try Pilot's frixion pens, perhaps the lead will be more to your liking?
A
A.
Rating: 4 out of 5
satisfied with the product.
Translated reviews
P
prouteau O.
Rating: 4 out of 5
Aganda very beautiful and practical but very expensive
Translated reviews
A
Alice V.
Rating: 5 out of 5
following a purchase from 14/09/2021
Very satisfied with the product itself and with the after-sales service, because as a pen was missing, they kindly offered me refills instead.Small note for improvement: the red color fades less easily than the others...
Translated reviews
Response from econotes
Thank you Alice for taking the time to give us some feedback! The customer service department has taken good care of you, which is what we want... Feel free to blow-dry the red ink before wiping to make it easier for you....
E
Emilie
Rating: 4 out of 5
Good product
Translated reviews
E
Emilie
Rating: 5 out of 5
following a purchase from 11/09/2021
Nothing to say - perfect
Translated reviews
Response from econotes
Thank you Emilie, you're the perfect one?
A
Alison R.
Rating: 5 out of 5
following a purchase from 10/09/2021
Very nice diary, I really like the quality of the writing. Responsive and friendly customer service.
Translated reviews
Response from econotes
Hi Alison! Thank you for this great feedback, customer service does its best to be at the top for its EcoNoteurs who are just as much ??
S
Stephanie B.
Rating: 5 out of 5
following a purchase from 10/09/2021
Customer service is top notch! I made a mistake with my order and they were able to send me back the right product very quickly :)
Translated reviews
Response from econotes
Thank you Stéphanie! There are never any mistakes, only solutions to be found! I hope you like this new notebook?
S
Stephanie B.
Rating: 5 out of 5
It's so easy to use, I can't do without it! Customer service is also very responsive. I recommend this product!
Translated reviews
A
Allison D.
Rating: 5 out of 5
following a purchase from 09/09/2021
Very responsive and professional. I recommend
Translated reviews
Response from econotes
Hello Allison! Thanks for taking the time to give us some feedback! I hope you're enjoying writing with your EcoNotebk??.
A
Anna
Rating: 5 out of 5
following a purchase from 09/09/2021
Practical! I really enjoyed it. Thanks a lot!
Translated reviews
Response from econotes
Thank you Anna for your confidence?
G
Girard C.
Rating: 5 out of 5
following a purchase from 09/09/2021
I'm delighted with this diary, which will stay with him for a very long time!
Translated reviews
Response from econotes
Thank you for your message Caroline! We wish you at least 1000 years of writing pleasure alongside your diary?
G
GIRARD C.
Rating: 5 out of 5
The packaging is just like the brand: non-polluting, fast delivery and a perfect product. I highly recommend it to anyone who wants to change their consumption habits.
Translated reviews
C
Clara L.
Rating: 5 out of 5
following a purchase from 08/09/2021
The quality of the notebook is very good and the customer service more than satisfactory, in fact excellent! I use it as a draft book before an exam to avoid using up too much loose paper or as a support for my diagrams!
Translated reviews
Response from econotes
Thank you Clara for your feedback, we're delighted to hear that Penelope from the after-sales service was able to help you! We wish you good luck with your revisions?
M
Magali F.
Rating: 5 out of 5
Very satisfied with the product and service.
Translated reviews
G
Gaelle I.
Rating: 5 out of 5
following a purchase from 07/09/2021
Perfect. Fades well and is resistant.
Translated reviews
Response from econotes
Thank you Gaëlle! I hope you'll continue to enjoy writing with your EcoNotebk for a long time to come!
E
Emily
Rating: 4 out of 5
following a purchase from 03/09/2021
I hesitated for a long time but I don't regret my purchase. Personally, I have a problem with erasing because I use Pilot's Frixion pens, which have a fine point, and they leave slight marks. When I used the hair dryer, it erased the back pages too. But the econotebk team gave me the "trick" to get rid of the slight traces that remained.
Translated reviews
Response from econotes
Thank you Emily for your feedback! I'm delighted to hear that you're happy with your EcoNotebk and to know that the team has been there to help you?
E
Emily
Rating: 5 out of 5
Very practical, a customer service that is present on social networks, and that responds very quickly, or even provides tips. Perfect delivery. And the quality is surprising
Translated reviews
A
Amelie
Rating: 5 out of 5
Super nice diary! The only small drawback is that you have to wait for the ink to dry before transferring it to the other page. Nickel!!! ,
Translated reviews
C
Client
Rating: 4 out of 5
following a purchase from 31/08/2021
good products, but still not perfect.the ink dries slowly when you enter notes on several pages, so you have to wait for them to fade.after a full use, they dry well, but there are still traces.finally, the pencils are a little thick for my taste.but they're still good products and I won't be going back to traditional paper notebooks.
Translated reviews
Response from econotes
Thanks for the review! Concerning the ink, this is indeed one of the characteristics of heat-sensitive ink, which takes a few seconds to dry just like a fountain pen. But it's thanks to this technology that we can offer a reusable notebook ???? I can give you a little tip for recalcitrant ink: The heat of the hairdryer is used to slightly warm the ink so that it can be reshaped. Simply heat for 30 seconds and then wipe with a damp cloth to remove all traces for good! I hope I've been able to help you?
S
Sandrine
Rating: 5 out of 5
following a purchase from 31/08/2021
A wonderful discovery and a great idea for the planet. Very satisfied with the product
Translated reviews
Response from econotes
Thank you Sandrine! And yes, small discoveries can have a big and beautiful impact?
A
Anne-sophie L.
Rating: 3 out of 5
following a purchase from 30/08/2021
The notebook is of good quality, but some traces remain.
Translated reviews
Response from econotes
Hello Anne-Sophie, this is indeed not normal. Your request is currently being processed by Penelope from the after-sales service who is dealing with your request?
M
Manon
Rating: 5 out of 5
following a purchase from 26/08/2021
Very pleasant to write on. Nice packaging. Recommend 100%.
Translated reviews
Response from econotes
Thank you Manon! We are delighted that you are satisfied?