The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.
Quick and easy ordering.attentive team.products arrived safely. Small problem: the products are each packaged in a small craft bag, so I can't see the different blankets (flowers, mountain) chosen as gifts.
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Response from econotes
Thank you for your feedback Véronique! ?? We are happy that the order was quick and easy. We will take into account your remark about the packaging and will think about a solution to better see the chosen covers. ??
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Cliente D.
Rating: 4 out of 5
following a purchase from 29/05/2024
Product received as promised. A little disappointment with the ink flow at first, but it improved afterwards.
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Response from econotes
Thank you for your feedback! We are pleased that the product meets your expectations. We note your comment about the ink flow and are delighted to hear that this has improved. ????
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cliente D.
Rating: 4 out of 5
Good product, as promised
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Adeline
Rating: 4 out of 5
following a purchase from 24/05/2024
This notebook is not bad. practical to be able to erase and have clean notes and keep only the essentials.on the other hand, I would have liked to have more choice in pens, to have other colors and fine points! I write small and the pen is not crazyTo see over time what it gives.
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Response from econotes
Thank you for your feedback! ?? We're delighted that you like the erasable side of the notebook. As for the pens, we've taken your suggestion for more colors and finer points into account. We're constantly working to improve our products, so stay tuned for news! ????
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Adeline
Rating: 4 out of 5
not much choice of covers, the choices are not always pretty
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Sarah M.
Rating: 4 out of 5
I thought the writing would be more intense or darker on the paper.
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Delphine.D
Rating: 4 out of 5
Super happy with my purchase. The idea of the notebook bar is great for personalizing the content of the pages. I created a table of contents and numbered the pages to organize my notes. The negative point is the drying time of the ink. I'd recommend ?
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Léa I.
Rating: 4 out of 5
following a purchase from 09/04/2024
Great, it's revolutionized the way I work and it's fun to use, but the pens wear out too quickly, so buy refills when you first order.
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Response from econotes
It's great to know that our products have revolutionized the way you work, and that you find them a pleasure to use! That's exactly what we like to hear. Regarding the pens, we thank you for your feedback and understand your concern. It's a good idea to buy refills with your first order, so that you never run out, especially if you write a lot! Thank you for your confidence! ????
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dominique
Rating: 4 out of 5
Intelligent design in these times of economy and ecology.
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Thiebaut
Rating: 4 out of 5
following a purchase from 19/04/2024
I bought a notebook and a diary. The diary so that I could reuse it every year and the notebook because I take a lot of notes that I don't necessarily keep, so I wanted to avoid wasting paper. I'm delighted with my purchase because the pen is very easy to erase and the notebooks are really reusable without any problem. My only minor disappointments are the fact that the ink takes a long time to dry, so you can't close the notebook immediately, and slight marks on the paper after erasing. But this doesn't affect the legibility of what you write on top.
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Response from econotes
Thank you for sharing your experience with econotes products! It's great to hear that you're delighted with the reusability of the diary and notebook. Concerning the ink, yes, it takes a few seconds to dry like a fountain pen. This is because the ink is water-based. Don't hesitate to use the wet wipe to remove any traces left by the eraser... Thanks again for your purchase and your contribution to reducing paper waste. ????
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Jjpe
Rating: 4 out of 5
following a purchase from 09/03/2024
Good product, but pen ink drools slightly depending on conditions of use.
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Response from econotes
Hello Julien, After checking the parcel tracking, your order was collected from a collection point on 12/03. Our customer service department will contact you to make sure that it has been received correctly.
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Nicolas D.
Rating: 4 out of 5
following a purchase from 14/03/2024
I'm a stickler for handwritten notes, and Econotes has changed my habits by saving me countless drafts.The only drawback in my opinion is the lifespan of the pens, less than a month (hence the missing star), so I ordered a quantity of refills, which arrived quickly and in perfect condition. I recommend them for people like me who need to take notes that don't necessarily last forever.
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Response from econotes
Hello Nicolas, I'd like to thank you for your review and your great feedback... Concerning the refills, one refill corresponds to 400 meters of writing, for the hardcore econoteurs, they can run out quite quickly.... This is because the ink is water-based, unlike a traditional ballpoint pen. That's why we offer low-cost refill packs?
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Laure B.
Rating: 4 out of 5
Very good products, the only downside is that you have to wait for the ink to dry, which is annoying when using the diary.
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Laure B.
Rating: 4 out of 5
following a purchase from 17/02/2024
Interesting concept. Very good products. The only drawback is that you have to wait for the ink to dry before you can turn the pages, which is annoying when you're using the diary.
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Response from econotes
Thank you Laure for your positive comments about our concept and our products! ?? We take note of your feedback on the waiting time for the ink to dry. Indeed, like fountain pens, the ink in our pens takes a few seconds to dry. We are constantly working to improve our products, and your opinion means a lot to us. Thank you for your feedback! ????
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Rosemary M.
Rating: 4 out of 5
following a purchase from 16/01/2024
it was on you tube that i saw the product presentation! it's a shame there were no color "bookmarks"! thank you!
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Response from econotes
Thanks for your feedback! ?? We have some rubber bands available on the Notebook Bar that might interest you. They are perfect for personalizing and organizing your notebook. ????
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Sylvie R.
Rating: 4 out of 5
following a purchase from 12/01/2024
A fine ecological gesture
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Response from econotes
Thank you Sylvie for your opinion! ??
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MATTHIEU C.
Rating: 4 out of 5
The refills are perfect, but the Chronopost shipment took over a week in oversized packaging. Bubble mail via La Poste to my home would have been quicker and cheaper.
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Christine N.
Rating: 4 out of 5
following a purchase from 19/12/2023
The format and design of the notebook are top-notch! I love the principle of being able to write and erase, which works well. One point for improvement: think up a system so that the pen and wipe can be attached to the notebook, so that you always have all your materials with you!
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Response from econotes
The format and design are top-notch, I'm glad you like it! ?? Good idea for the hanging system, we'll note that in the suggestions to work on! ????? Thanks for your feedback!
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Léa
Rating: 4 out of 5
following a purchase from 12/11/2023
Very good notebook made in France! The only drawback is the use of the eraser at the end of the pen, which leaves marks on the paper. It's better to scratch and use the damp cloth at the end.
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Response from econotes
Thanks for the compliment on the made-in-France notebook! ???? For small corrections, erasing with an eraser is fine, but for a total page reset, the damp cloth is the best choice. Thanks for the useful feedback! ????
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Carmen
Rating: 4 out of 5
following a purchase from 14/12/2023
Beautiful finish and product meets my expectations
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Response from econotes
Great to hear you like the finish! ?? Glad the product meets your expectations. Thanks for your positive feedback! ????
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Sandra C.
Rating: 4 out of 5
following a purchase from 06/11/2023
Products as described. Price a little high for the number of pages (60) per booklet. Error in 1st delivery, but return/exchange handled by the after-sales service (Chloé) in a very responsive and efficient manner.
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Response from econotes
Thank you for your feedback Sandra! ?? We are sorry for the initial delivery error, but glad to hear that Chloé was able to resolve the problem quickly...?
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Elo
Rating: 4 out of 5
following a purchase from 23/09/2023
Fast and careful delivery. I've been using it for two weeks now and I'm delighted. The writing is pleasant, erasing is quick with the cloth and a little water. The only downside is that the ink takes a long time to dry, despite waiting for it to do so once erased. Also, be careful where you store it: the ink faded in the heat of my laptop's battery, which had just been switched off.
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Response from econotes
Thank you for your positive review of our products! We're delighted that you're happy with the speed of shipment and the quality of the writing.Concerning the ink in our pens, it is indeed heat-sensitive, which means that it erases when heated, which is handy for resetting the notebook with a hairdryer...! To reappear ink that has been erased by heat, as with your computer, place your econotebook in the freezer, and the ink will reappear after a few minutes. ??
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Yacco
Rating: 4 out of 5
following a purchase from 13/09/2023
Very pleasant
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Response from econotes
Hello, thank you for your opinion ????
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Gouyet C.
Rating: 4 out of 5
following a purchase from 10/09/2023
I think it's a good idea. I'm impressed by competitors who make stone sheets instead of plastic.
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Response from econotes
Thank you for your constructive comments... We should point out that our first versions were made of stone paper, but we finally banned it from our production, as this paper is not as virtuous as it seems. It can only be recycled in Asia, so importing it, exporting it for recycling and then importing it again would be ecological nonsense, all the more so because of its weight, and if it isn't recycled, it will release micro particles of plastic invisible in nature, given that it's a mixture of 2 materials (stone powder and plastic), so it can't be recycled in France and Europe. Not to mention the conditions under which the raw material is recovered from quarries. Everything is verifiable, despite the few sites that promote this paper. This link may give you food for thought: https://www.jdp-pub.org/avis/avis-jdp-n-546-18-imprimeur/amp/econotes has chosen a synthetic resin that can be reused over 1,000 times, is tear-proof, waterproof and 100% recyclable in France in the yellow garbage can. To take things a step further, we're planning to consign the notebooks so that we can be sure of the material's end-of-life and recycle or revalue it. At econotes, we're not perfect, but our eco-responsible thinking extends from production to the end-of-life of our products?
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Bernard V.
Rating: 4 out of 5
following a purchase from 31/08/2023
Pen refills are overpriced, but the papers are sensational.
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M.G
Rating: 4 out of 5
following a purchase from 18/08/2023
Order delivered perfectly. Smooth contact with the company. A small problem with the green pen, which doesn't really make a mark :(
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Response from econotes
Hello, We are pleased to hear that your order was delivered perfectly and that you found the contact with our company smooth. However, we are sorry to hear that the green pen is not marking as expected. Please do not hesitate to contact our customer service to find a solution! We value your opinion! ???????
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Rodolphe L.
Rating: 4 out of 5
following a purchase from 26/07/2023
Pleasant notebook for taking notes. Pages are easy to clean for a very neat result.
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Response from econotes
Hello Rodolphe, Thank you for your positive feedback! ??
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Elsa
Rating: 4 out of 5
following a purchase from 19/07/2023
The pages are superbly textured, making them a pleasure to write on. Erasing is amazing, especially with water. Only downside: the red and green pens in my pack don't erase as well after a few days (and I didn't know that...). But I really appreciate the fact that I no longer have little pieces of paper everywhere with my notes. Once obsolete, I delete my list!
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Response from econotes
Thank you for your positive feedback! It's great to hear that you were impressed with the erasing system, although we take note of your observation about erasing. We're delighted that our notebook helps you keep your notes clean and organized, without the little pieces of paper. Your satisfaction is our priority, and we will continue to work to improve our products. Thanks again for your feedback! ????
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Véronique C.
Rating: 4 out of 5
following a purchase from 10/07/2023
A correction to my 1st review. I can confirm that ink cartridges don't like high temperatures. Because with 4° less, my pen works perfectly today. Thank you for your help and follow-up. Sincerely, Véronique ----I have mixed feelings about the pencils. My cartridge was empty, so I recommended 10... And a few minutes after loading a new cartridge, it's already not working... I put it in the fridge and nothing helped... In short, I'm disappointed!
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Response from econotes
Hello Véronique, I'm sorry to hear that you've had problems with the refills! Our customer service will contact you shortly to find a satisfactory solution. We want you to be completely satisfied with your purchase. Thank you for your patience, we'll get it sorted out as soon as possible!
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Client
Rating: 4 out of 5
following a purchase from 20/06/2023
The notebook is very good. It can be erased but you mustn't move from one page to another quickly, the ink has to dry otherwise it'll smudge everywhere.dittoDry the erased pages with a damp wipe (too little damp doesn't erase well, too wet you have to let it dry: it's a good idea) and with a hairdryer, separate the pages and let them cool otherwise it'll erase the back pages. Otherwise the pens glide nicely over the paper (glossy style) which is great! I like the reusability of the multiple lists.
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Estelle B.
Rating: 4 out of 5
following a purchase from 20/06/2023
Very pleasant to the touch, good format, pens ok. The presentation of each day is very well done, week on 2 sheets is good.what I miss is a recap of the year with all the months visualized on a single page, a small pocket to slip documents like prescriptions, there is a transfer of ink even if I wait a good 20 seconds before closing the diary.
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Michelon
Rating: 4 out of 5
following a purchase from 09/06/2023
It was a gift so I haven't tried it but the products are as described.
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Anne-laure
Rating: 4 out of 5
following a purchase from 25/05/2023
We discovered these products which are very good and above all good for the planet. One star less justified by the fact that I couldn't choose the place of delivery on the site.
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Alexandra B.
Rating: 4 out of 5
following a purchase from 26/05/2023
An excellent idea at an affordable price! On the other hand, I find that the promise isn't completely kept, because I think it's a shame that the ink fades if you touch it a few seconds after drawing. It doesn't prevent you from using it, but you have to be on your guard and wait a bit for it to dry. Despite this, I think it's very good value for money and a good initiative to limit waste for notes that will often be thrown away without being reused.
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Margaux M.
Rating: 4 out of 5
following a purchase from 01/05/2023
My experience with these notebooks is good, and I'm learning to use them. In my opinion, the idea of a cloth and water has its limits. I prefer to erase with an eraser, which has 100% erasing power (I'd say the cloth has 95% erasing power). I'm a bit of a maniac :) However, I'm convinced and I'm talking about it to my professional circle with a lot of conviction. Thank you very much for this innovation and I hope you'll sell an eraser outside the pencil for impeccable results ;) PS: I haven't yet tested the microwave or the hair dryer, I'm waiting until my notebooks are full for these operations.
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Vollerin
Rating: 4 out of 5
following a purchase from 05/04/2023
Top-notch diary. Works very well even with frixion pens and highlighters, but I'd take one star off for the design, which I don't think is crazy.
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vollerin
Rating: 4 out of 5
Diary at its best. Works perfectly even with frixion pens and highlighters. However, the design is not to my taste.
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Valérie H.
Rating: 4 out of 5
Perhaps a little narrow for the notebook it's supposed to accommodate: 5mm more would be more comfortable.
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Cecile
Rating: 4 out of 5
following a purchase from 06/03/2023
satisfactory products
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Valérie H.
Rating: 4 out of 5
I'm delighted with the concept, which is sustainable and whose "raw" material doesn't, in principle, have to circumnavigate the globe to reach us. The ink dries a little slowly, no more than with any other brand of erasable gel pen on ordinary paper, but it drools if you have the misfortune to turn the page before twenty seconds or so. I'd only given 3* for service because I'd ordered dotted pages and received plain ones, but customer service was extremely responsive to my e-mail alert and offered satisfactory solutions, so I'm correcting to 5*.
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