Customer reviews of EFFINOV NUTRITION

9,6 /10

Based on 2 227 published reviews

5 1 880 84% 4 286 13% 3 45 2% 2 9 0% 1 7 0%

Summary of reviews

The online store EFFINOV NUTRITION receives consistent praise for its product quality, particularly its Hydraminov drink and various dietary supplements, which customers note are effective in enhancing sports performance and meeting nutritional needs. Many have been loyal customers for years, highlighting their satisfaction with the effectiveness of the products and their positive physical results. The delivery service is frequently mentioned as impressively fast and reliable, with orders arriving on time and well-packaged.

Reviews 1 and 2 stars

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Jeremy T.

Published on 25/05/2026 à 11h21 following a purchase from 29/04/2026

Always delivery problems

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Response from EFFINOV NUTRITION Published on 09/06/2026

Hello Jeremy,

Thank you for your feedback. We are sincerely sorry to hear that you have encountered delivery problems. Your satisfaction is our priority, and we are actively working to improve our service. Can you please specify what problem you encountered (delivery delay, difficulty picking up the package, others...) ?

Best regards,
The EFFINOV NUTRITION team

Dominique M.

Published on 18/05/2026 à 08h33 following a purchase from 02/05/2026

Hello, I just had a complete blood test done based on the one done in 2018-19 and it turns out that deficiencies in vitamins D (D2, D3), B9, and B12 have appeared! Best regards, Dominique MAÎTRE

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Response from EFFINOV NUTRITION Published on 09/06/2026

Hello Dominique,

Thank you for taking the time to share your feedback. We are sorry to hear that you are experiencing deficiencies despite taking our LIFINOV. Have you changed your intake or diet in recent months? Please note that we have not received any other feedback of this kind to date. At EFFINOV NUTRITION, our commitment is to support you in your health and well-being. Therefore, we encourage you to consult your doctor quickly to address this situation.

Please keep us updated on the evolution of our situation. Thank you.

Best regards,
The EFFINOV NUTRITION team

Frederic B.

Published on 10/05/2023 à 20h25 following a purchase from 16/04/2023

I'm very disappointed, as I was in the middle of marathon preparation and tested Hydraminov Gel+ and Hydraminov in training. I got sick, and the product I didn't digest made me vomit several times a few hours later. I wanted to try again a week later, and just the smell of the gels made me retch. 40 lost and a marathon preparation interrupted!

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Response from EFFINOV NUTRITION Published on 11/05/2023

Hello, we're very sorry that your experience with our Hydraminov Boisson and Gel+ exercise products was inconclusive. You mentioned gagging for the gel...is it the same for the drink? To provide you with the best possible support, we offer you a personalized sports-specific nutritional assessment to provide you with nutritional advice tailored to your objectives...worth 29. We look forward to hearing from you. Sincerely, Effinov customer service.

David J.

Published on 20/11/2022 à 12h16 following a purchase from 30/09/2022

Error in the contents of the delivery (missing product) and error at the place of delivery.

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Response from EFFINOV NUTRITION Published on 21/11/2022

Hello, We want you to know that customer satisfaction is one of our top priorities and we apologize again for the inconvenience caused. Please note that our customer service was able to provide you with quick answers regarding the location of your parcel and the return of your missing product within a very short time...and this is quite normal. We remain at your disposal for any further information you may require. Sincerely, The EffiNov team.

Acheteur vérifié

Published on 21/02/2022 à 10h07 following a purchase from 24/01/2022

I asked several times for an invoice of my order by email and via the site and never got an answer.

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Response from EFFINOV NUTRITION Published on 21/02/2022

Hello, we're really sorry but we couldn't find an email regarding a similar request. In any case, we'll get back to you as soon as possible. Could you please send us your email address? Thank you for your understanding.

Acheteur vérifié

Published on 14/10/2021 à 19h59 following a purchase from 23/08/2021

Order never received, customer service unreachable, I advise against it.

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Response from EFFINOV NUTRITION Published on 15/10/2021

Hello, first of all we apologize for the inconvenience. Our customer service department, which is generally very responsive, is currently inspecting your order to find out why we have not received your package or been able to contact us. Customer satisfaction remains one of our priorities, so we will do our utmost to find a solution quickly. Sincerely, the EFFINOV NUTRITION team.

Acheteur vérifié

Published on 23/07/2021 à 16h12 following a purchase from 21/06/2021

Unfortunately, they missed the delivery.

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Acheteur vérifié

Published on 13/07/2021 à 14h39 following a purchase from 01/06/2021

Product expires two months later. At least warn before

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Response from EFFINOV NUTRITION Published on 13/07/2021

Hello, First of all, thank you for answering our satisfaction questionnaire. In order to give you the best possible answer, could you please tell us which product you are referring to? Thank you in advance.
Sincerely, EffiNov Customer Service.

Acheteur vérifié

Published on 28/06/2021 à 13h21 following a purchase from 05/05/2021

see reply of June 27, 2021

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Acheteur vérifié

Published on 03/05/2020 à 17h50 following a purchase from 25/03/2020

Parcel never received as indicated to your services. Neighbour of the condominium with a name with a spelling close to mine unreachable, seems to have left the condominium during the containment.

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Response from EFFINOV NUTRITION Published on 11/05/2020

Hello, We have taken your request into account and are sorry that you have not received your parcel. We have forwarded the information to La Poste's So Colissimo department and will keep you informed of the outcome. In the meantime, we are doing everything we can to find a solution, such as resending you a new parcel if necessary. Thank you for your understanding.

Acheteur vérifié

Published on 30/04/2019 à 13h36 following a purchase from 31/03/2019

Big problem of delivery, the first not realized, the second triggered following the request...not delivered in time. 1st deliverer: DPD...a chance maybe?

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Response from EFFINOV NUTRITION Published on 30/04/2019

Hello, We have taken into account your dissatisfaction and have taken corrective action to ensure that this does not happen again. Following the dispatch of the second parcel by TNT Express 24H, which was finally delivered to you within 48 hours, we lodged a complaint with the carrier, who acknowledged their error. Please be assured that customer satisfaction is at the heart of our concerns, and we apologize for any inconvenience caused.
For this reason, we would like to offer you 1 box of 10 Hydraminov sticks with your next order by mentioning it in the comments: "Vu avec le service client le 30/04/19, merci d'ajouter gratuitement une boîte de 10 sticks Hydraminov saveur............." Cordialement, le service client Effinov.

Acheteur vérifié

Published on 24/10/2018 à 14h02 following a purchase from 29/09/2018

Medium

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Acheteur vérifié

Published on 12/08/2018 à 12h22 following a purchase from 17/07/2018

I received no tracking number. Finally I went to the post office where my parcel had been waiting for several days. It must have been repackaged because it was badly packed ... given the price of delivery ....

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Response from EFFINOV NUTRITION Published on 13/08/2018

Hello Mrs Chanat, We have taken into account your dissatisfaction with the delivery of your parcel, and we will be filing a complaint with LaPoste Colissimo to ensure that this does not happen again. In the meantime, we'd like to inform you of a promotional code offering you free delivery on your next order: FREESHIP18 (code to be entered in the coupon box when validating your basket). Please do not hesitate to contact us by telephone on 02 97 83 60 94 if you have any questions about the delivery of your parcel, so that we can help you as soon as possible. Thank you for your understanding.
Sincerely, The Effinov Nutrition team.

Acheteur vérifié

Published on 30/06/2018 à 14h15 following a purchase from 15/04/2018

Fast delivery but very expensive postage.

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Acheteur vérifié

Published on 21/10/2017 à 12h34 following a purchase from 28/09/2017

Very expensive no economy pack

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Acheteur vérifié

Published on 08/03/2017 à 20h22 following a purchase from 05/10/2016

we've been ordering your effinov product for 4 years now, and we haven't received a single discount.......

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Response from EFFINOV NUTRITION Published on 09/03/2017

Hello, First of all, we'd like to thank you for giving us a few minutes of your time to respond to our request for an opinion, and for your loyalty to our dietary supplement LifiNov. Please note that we reward the loyalty of our customers through a loyalty program that you'll find in your personal account on www.effinov-nutrition.fr. In addition, since the beginning of the year, we've put in place a special anniversary offer that will give you a 5 % discount coupon on your next order.
We remain at your disposal for any further information you may require, and wish you a very pleasant day. Sincerely, The EFFINOV team.