The online store EFFINOV NUTRITION receives consistent praise for its product quality, particularly its Hydraminov drink and various dietary supplements, which customers note are effective in enhancing sports performance and meeting nutritional needs. Many have been loyal customers for years, highlighting their satisfaction with the effectiveness of the products and their positive physical results. The delivery service is frequently mentioned as impressively fast and reliable, with orders arriving on time and well-packaged.
Thank you for your feedback. We are sincerely sorry to hear that you have encountered delivery problems. Your satisfaction is our priority, and we are actively working to improve our service. Can you please specify what problem you encountered (delivery delay, difficulty picking up the package, others...) ?
Best regards,
The EFFINOV NUTRITION team
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Dominique M.
Rating: 2 out of 5
following a purchase from 02/05/2026
Hello, I just had a complete blood test done based on the one done in 2018-19 and it turns out that deficiencies in vitamins D (D2, D3), B9, and B12 have appeared! Best regards, Dominique MAÎTRE
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Response from EFFINOV NUTRITION
Hello Dominique,
Thank you for taking the time to share your feedback. We are sorry to hear that you are experiencing deficiencies despite taking our LIFINOV. Have you changed your intake or diet in recent months? Please note that we have not received any other feedback of this kind to date. At EFFINOV NUTRITION, our commitment is to support you in your health and well-being. Therefore, we encourage you to consult your doctor quickly to address this situation.
Please keep us updated on the evolution of our situation. Thank you.
Best regards,
The EFFINOV NUTRITION team
M
Mathieu B.
Rating: 3 out of 5
following a purchase from 13/06/2025
No worries about the product or even the delivery, but the rarity of the effort drink in a jar (and not in a sticker) is annoying.
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Edwige P.
Rating: 3 out of 5
following a purchase from 15/05/2025
Product and delivery: perfect But the product remains too expensive
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Catherine G.
Rating: 3 out of 5
following a purchase from 12/08/2024
Nearly 1 month of use and no sign of the hoped-for change .....
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Marie-Therese M.
Rating: 3 out of 5
following a purchase from 18/08/2024
the product is not what I thought it would be used for
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Fred C.
Rating: 3 out of 5
following a purchase from 04/02/2024
Very good products, but never available in large jars (runner's drink). It's very unpleasant to have the impression of being taken advantage of at the expense of profit.
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Nicolas F.
Rating: 3 out of 5
following a purchase from 05/02/2024
I'm quite satisfied with the product, which I use regularly. The 3 stars are for the price, which is quite substantial for hydraminov in a 600 g jar.
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Micheline B.
Rating: 3 out of 5
following a purchase from 29/01/2024
Very good site
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Xavier D.
Rating: 3 out of 5
following a purchase from 07/08/2023
I'm a sportsman and I'm interested in your products as a sportsman. The way the site is presented doesn't encourage people to look for sports products, the focus is on advertising products (anti-aging cream, etc.). The first page gives no indication of the wealth of your products, unlike the second page with the different profiles or specific needs.
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Edwige P.
Rating: 3 out of 5
following a purchase from 05/05/2023
Perfect site, fast shipping. Prices too high
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Frederic B.
Rating: 1 out of 5
following a purchase from 16/04/2023
I'm very disappointed, as I was in the middle of marathon preparation and tested Hydraminov Gel+ and Hydraminov in training. I got sick, and the product I didn't digest made me vomit several times a few hours later. I wanted to try again a week later, and just the smell of the gels made me retch. 40 lost and a marathon preparation interrupted!
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Response from EFFINOV NUTRITION
Hello, we're very sorry that your experience with our Hydraminov Boisson and Gel+ exercise products was inconclusive. You mentioned gagging for the gel...is it the same for the drink? To provide you with the best possible support, we offer you a personalized sports-specific nutritional assessment to provide you with nutritional advice tailored to your objectives...worth 29. We look forward to hearing from you. Sincerely, Effinov customer service.
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David J.
Rating: 2 out of 5
following a purchase from 30/09/2022
Error in the contents of the delivery (missing product) and error at the place of delivery.
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Response from EFFINOV NUTRITION
Hello, We want you to know that customer satisfaction is one of our top priorities and we apologize again for the inconvenience caused. Please note that our customer service was able to provide you with quick answers regarding the location of your parcel and the return of your missing product within a very short time...and this is quite normal. We remain at your disposal for any further information you may require. Sincerely, The EffiNov team.
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Jean-Pierre V.
Rating: 3 out of 5
following a purchase from 09/10/2022
expensive transport costs
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Yvan B.
Rating: 3 out of 5
following a purchase from 30/05/2022
Lack of clarity The "sport" category is not immediately obvious
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/03/2022
Beautiful promises .
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/01/2022
I asked several times for an invoice of my order by email and via the site and never got an answer.
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Response from EFFINOV NUTRITION
Hello, we're really sorry but we couldn't find an email regarding a similar request. In any case, we'll get back to you as soon as possible. Could you please send us your email address? Thank you for your understanding.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/11/2021
A little disappointed, it's been more than three weeks since I ordered my capsules and they still haven't arrived.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/08/2021
Order never received, customer service unreachable, I advise against it.
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Response from EFFINOV NUTRITION
Hello, first of all we apologize for the inconvenience. Our customer service department, which is generally very responsive, is currently inspecting your order to find out why we have not received your package or been able to contact us. Customer satisfaction remains one of our priorities, so we will do our utmost to find a solution quickly. Sincerely, the EFFINOV NUTRITION team.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/06/2021
see below
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 21/06/2021
Unfortunately, they missed the delivery.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/06/2021
Product expires two months later. At least warn before
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Response from EFFINOV NUTRITION
Hello, First of all, thank you for answering our satisfaction questionnaire. In order to give you the best possible answer, could you please tell us which product you are referring to? Thank you in advance.
Sincerely, EffiNov Customer Service.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/05/2021
see reply of June 27, 2021
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/04/2021
Nothing to say about the site itself
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/04/2021
I order by phone so I don't know the website. Never disappointed by phone. Always pleasant discussions.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/05/2021
Problem with Colissimo 15-day wait
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/08/2020
Fast delivery! Satisfied with my purchase. Online ordering site, unfortunately you can't find them in direct stores, so you have to buy online. All the products are described in detail, so it's fine ...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/07/2020
It's hard to navigate products when you don't know them...
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 25/03/2020
Parcel never received as indicated to your services. Neighbour of the condominium with a name with a spelling close to mine unreachable, seems to have left the condominium during the containment.
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Response from EFFINOV NUTRITION
Hello, We have taken your request into account and are sorry that you have not received your parcel. We have forwarded the information to La Poste's So Colissimo department and will keep you informed of the outcome. In the meantime, we are doing everything we can to find a solution, such as resending you a new parcel if necessary. Thank you for your understanding.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/02/2020
The delivery time is much longer than advertised
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/12/2019
Unfortunately disappointed with the last products I bought ... I found that the new oligoMg+ stick, which is supposed to replace (for the better) the liquid product, tastes bad even in orange juice. It makes me nauseous! I really miss the old one. I gave up taking it after 4 sticks, even though I bought 2 boxes. I wouldn't give my opinion yet on the second "mineralinov" product (also 2 boxes). I hope the almost 100 I spent isn't a total waste!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/10/2019
Effinov Amino is a "booster", but to be taken in moderation at half dose. As for Effinov Florinov, I felt the beneficial effects the first time I took it, but less so the second time... In any case, I've heard that you need to alternate strains...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/09/2019
Tips for vegetarians to develop.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/07/2019
Medium
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/06/2019
efficient, but a design far removed from the world of sports
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/04/2019
what difficulties to find the desired product on the site
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 31/03/2019
Big problem of delivery, the first not realized, the second triggered following the request...not delivered in time. 1st deliverer: DPD...a chance maybe?
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Response from EFFINOV NUTRITION
Hello, We have taken into account your dissatisfaction and have taken corrective action to ensure that this does not happen again. Following the dispatch of the second parcel by TNT Express 24H, which was finally delivered to you within 48 hours, we lodged a complaint with the carrier, who acknowledged their error. Please be assured that customer satisfaction is at the heart of our concerns, and we apologize for any inconvenience caused.
For this reason, we would like to offer you 1 box of 10 Hydraminov sticks with your next order by mentioning it in the comments: "Vu avec le service client le 30/04/19, merci d'ajouter gratuitement une boîte de 10 sticks Hydraminov saveur............." Cordialement, le service client Effinov.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/04/2019
The site is fine, but nothing more. We need more explanations of the benefits of each product, with examples.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
received a bar instead of a box? still the same problem when paying connection ( with bank )
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/09/2018
Medium
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