Customer reviews of EMGIDI

9,6 /10

Based on 3 116 published reviews

5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 1, 2, 3, 4 and 5 stars

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Agathe F.

Published on 29/09/2025 à 18h56 following a purchase from 18/09/2025

Top

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Robert M.

Published on 29/09/2025 à 16h37 following a purchase from 16/09/2025

No problem

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Nicolas M.

Published on 29/09/2025 à 13h32 following a purchase from 18/09/2025

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Nicole O.

Published on 28/09/2025 à 13h28 following a purchase from 17/09/2025

Very fast and effective

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Nadine C.

Published on 28/09/2025 à 07h08 following a purchase from 16/09/2025

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Patrick B.

Published on 27/09/2025 à 14h10 following a purchase from 16/09/2025

Nothing

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Michel D.

Published on 26/09/2025 à 12h25 following a purchase from 14/09/2025

Very good product, my eyes say thank you.

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Eduardo V.

Published on 25/09/2025 à 14h47 following a purchase from 06/09/2025

Fast shipping and good product

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Philippe P.

Published on 22/09/2025 à 17h54 following a purchase from 12/09/2025

Readable site, quality product delivered quickly

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Antoine C.

Published on 21/09/2025 à 16h52 following a purchase from 10/09/2025

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Sandra P.

Published on 20/09/2025 à 15h05 following a purchase from 09/09/2025

Perfect

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Nicolas G.

Published on 20/09/2025 à 14h47 following a purchase from 03/09/2025

Nothing to say

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Michèle T.

Published on 19/09/2025 à 15h44 following a purchase from 04/09/2025

The 48-hour delivery time was not respected. The package took 7 days to arrive.

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Henri V.

Published on 19/09/2025 à 15h32 following a purchase from 24/07/2025

I didn't know this site but after looking for an article I noticed that there were many references and after ordering I received very quickly the product I had bought which meets my expectations

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Gaëtan H.

Published on 18/09/2025 à 13h41 following a purchase from 08/09/2025

Received article (basic TE mask) but the two foam pads were detached on the top, a visible line of glue. After strong pressure, they seem to be glued properly, but I can't say if the mask will last over time. It remains effective for incomplete eye closure at night (I had already taken this mask last year but this one had not been waterproof for a few months, the pads having detached just after several months of use)

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Christian D.

Published on 18/09/2025 à 13h33 following a purchase from 07/09/2025

Fast delivery.

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Annie F.

Published on 16/09/2025 à 11h45 following a purchase from 04/09/2025

USB mask I FLO 44 is a very effective device, I highly recommend it.

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Nathalie N.

Published on 15/09/2025 à 13h07 following a purchase from 04/09/2025

I don't really see any effect of humidity on my eyes nor any improvement in my dry eye condition.

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Sylvie G.

Published on 14/09/2025 à 14h03 following a purchase from 04/09/2025

Very fast delivery and careful packaging. Thank you EMGIDI.

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Monique B.

Published on 14/09/2025 à 14h01 following a purchase from 04/09/2025

Very good

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Daniel B.

Published on 14/09/2025 à 13h39 following a purchase from 03/09/2025

Nothing to report

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Michèle G.

Published on 14/09/2025 à 06h48 following a purchase from 02/09/2025

Very relaxing mask for the eyes and eyelids, easy to use. You can't do without it! Very satisfied....

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Martine D.

Published on 13/09/2025 à 15h21 following a purchase from 02/09/2025

Impeccable mask, very fast delivery, thank you

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Michel B.

Published on 13/09/2025 à 14h08 following a purchase from 03/09/2025

Nothing to report

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Annie F.

Published on 13/09/2025 à 12h19 following a purchase from 01/09/2025

Everything went well. Too bad the power cord is not longer

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Catherine M.

Published on 13/09/2025 à 10h58 following a purchase from 02/09/2025

I put wet pads under the mask. I find the heat too dry!

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Marie-France S.

Published on 12/09/2025 à 14h32 following a purchase from 02/09/2025

Confirms and fast

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Laurence A.

Published on 12/09/2025 à 12h40 following a purchase from 29/08/2025

Heated eye mask: Product conforms to the description, works very well, the storage case is a plus. I added the portable battery, which allows me to use the mask anywhere (it also has several plugs, making it useful for other items.

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Stéphane S.

Published on 11/09/2025 à 18h05 following a purchase from 29/08/2025

Very and fast

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Sandrine B.

Published on 11/09/2025 à 16h50 following a purchase from 01/09/2025

The product I commented on does not suit me at all. These are eye protections for the night, way too big, "heavy" with a foam that itches me, impossible to sleep with (almost €52 with VAT and shipping costs). Packed hermetically and hygienically, I did not allow myself to request a return and thus a refund.

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Nicolas C.

Published on 11/09/2025 à 14h19 following a purchase from 30/08/2025

Very good

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Sylvie R.

Published on 11/09/2025 à 13h39 following a purchase from 30/08/2025

Yes, very satisfied with my eye mask.

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Stephanie B.

Published on 11/09/2025 à 13h34 following a purchase from 31/08/2025

Perfect service. Fast, efficient.

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Doriane G.

Published on 11/09/2025 à 13h31 following a purchase from 29/08/2025

At the top

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Edouard T.

Published on 08/09/2025 à 07h20 following a purchase from 26/08/2025

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Huguette C.

Published on 07/09/2025 à 15h50 following a purchase from 28/08/2025

Thank you very much, I received my package quickly with good explanations, I thank you and am very satisfied with this product (heat mask with wipes) thank you again.

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Cédric B.

Published on 07/09/2025 à 14h27 following a purchase from 26/08/2025

Very pleasant to wear and very effective from the first uses. Good investment.

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Emilie D.

Published on 06/09/2025 à 14h17 following a purchase from 27/08/2025

Very good

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Christophe A.

Published on 05/09/2025 à 15h18 following a purchase from 25/08/2025

good product

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Benedicte B.

Published on 05/09/2025 à 14h36 following a purchase from 26/08/2025

Quick and reliable purchase

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