English 
Français 
Español 
A
Rating: 4 out of 5
quality products, fast delivery
Translated reviews
Customer reviews of EMGIDI
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 3 116 published reviews
Summary of reviews
The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.
Reviews 1, 2, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
Delighted with the product and your professionalism.
Translated reviews
R
Rating: 3 out of 5
The inner part of the mask is broken, the interior protection of the mask in fabric.
Translated reviews
N
Rating: 4 out of 5
Effective night mask. One star less for the price, too high for a product made of rudimentary materials.
Translated reviews
L
Rating: 4 out of 5
My original order got lost on the way, but emgidi quickly sent me a new shipment, which I received the very next day.
Translated reviews
B
Rating: 4 out of 5
Product conforms to order. Recommended by my optician. Easy to use. Just take the time to do it.
Translated reviews
R
Rating: 4 out of 5
Very good and warm welcome
Translated reviews
M
Rating: 4 out of 5
Fast delivery, compliant product
Translated reviews
M
Rating: 4 out of 5
Very practical mask ... just needs a "beep" to announce the end of the session.
Translated reviews
B
Rating: 4 out of 5
Mascara very good
Translated reviews
B
Rating: 4 out of 5
Order OK but I was hacked afterwards, please monitor your system.
Translated reviews
M
Rating: 4 out of 5
I bought the smallest goggle but it's still too tall. You should make 2 sizes smaller...
Translated reviews
B
Rating: 3 out of 5
Heated mask USB44 practical but the heat seems to be below 44°c ( hygh position ) so insufficient for serious blepharitis .
Translated reviews
M
Rating: 4 out of 5
Fast product delivery
Translated reviews
F
Rating: 3 out of 5
I was not delivered to the relay point I had chosen.
Translated reviews
N
Rating: 2 out of 5
My eyes are less dry when I wake up after using this mask. Of course, it's not enough: I also apply a drop of Vismed gel multi when I go to bed and one during the night as prescribed, but it contributes to my comfort. The problem is that the mask degrades very quickly. It's only been three months since I bought it, and I'm afraid it'll soon be ruined... Within the first few weeks, the headband was loosening on its own. Then the foam around the eyes began to detach from the silicone shell, as did other parts of the mask. As a result, the quality/price ratio is not up to scratch.
Translated reviews
M
Rating: 1 out of 5
Happy but an extra wipe would be nice in the pack
Translated reviews
L
Rating: 4 out of 5
Very satisfied with your shipment. Only the post office took a few days to deliver. With us it's usual, there are very often delays. Yours sincerely
Translated reviews
M
Rating: 4 out of 5
I'm happy with the productsb
Translated reviews
D
Rating: 4 out of 5
The product is good quality except that I don't think it's powerful enough. I can barely feel the heat. I understand that there are standards and that it shouldn't heat up more. Like I used to heat a wet glove in the microwave, which gives off more heat. Otherwise very good product. Thank you for your efficiency.
Translated reviews
C
Rating: 4 out of 5
All went well
Translated reviews
C
Rating: 1 out of 5
I've been using the wipes morning and night for 4 days, and it's worse than before, my eyes were stuck! I've given up;
Translated reviews
J
Rating: 3 out of 5
I've always been satisfied with the various products, which have suited me perfectly. The plastic night mask is unbearable, especially if you sweat, and uncomfortable. I miss the foam ones, but unfortunately the last one is starting to wear out. So if you only offer masks that are unbearable at night, I don't see the point in making them more comfortable for patients.
Translated reviews
B
Rating: 4 out of 5
FAST, GOOD CONTACTS
Translated reviews
M
Rating: 3 out of 5
I am at the beginning of a pulsed light treatment for dry eyes The mask should help I will be able to give more information on the effectiveness of the product in a while.
Translated reviews
E
Rating: 4 out of 5
a very pleasant feeling of well-being
Translated reviews
V
Rating: 3 out of 5
I was expecting a product that really restores my eyes.
Translated reviews
E
Rating: 4 out of 5
Excellent reception and customer service. The product works well.
Translated reviews
M
Rating: 4 out of 5
I ordered the EYESEAL4 OPAQUE mask. Not easy to sleep with a mask. Very effective but a bit expensive. Too bad!!!
Translated reviews
C
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
I would like to know why the mask I bought is no longer valid after 6 months of use... Is there any danger...?
Translated reviews
Response from EMGIDI
Hello, the BRUDER mask has no limit of use, as the microbeads it contains are not perishable. What's more, you can clean the mask (superficial hand washing), as long as you dry it well before re-using it.
M
Rating: 4 out of 5
Very effective products (a little expensive..) but I have a fragility (light eyes) cojunctivitis ++ Only good products calm my eyes, thank you.
Translated reviews
N
Rating: 3 out of 5
the products are expensive and therefore difficult to reproduce, despite being recommended by my optalmologist for fragile eyes with diseased mebiomus glands.
Translated reviews
D
Rating: 1 out of 5
Mask of poor quality, very fragile electrical system concerning the wires connecting to the mask, would greatly benefit from consolidation.
Translated reviews
C
Rating: 4 out of 5
easy-to-use, pleasant device, small drawback, hence only 4 stars out of 5, the fabric storage pouch would have been perfect a little larger.
Translated reviews
S
Rating: 4 out of 5
The eye mask is of excellent quality. On the other hand, I'm still finding it hard to do eyelid care afterwards; at the moment, it's painful during the massage, and then I get an unpleasant inflammation for the next few hours.
Translated reviews
N
Rating: 3 out of 5
The mask material pulls on the hair
Translated reviews
M
Rating: 4 out of 5
well
Translated reviews
M
Rating: 4 out of 5
Everything is perfect
Translated reviews
J
Rating: 4 out of 5
Fast delivery and quality product! Highly recommend....
Translated reviews